I don't typically submit reviews, however felt that I must do so in this case--as praise should be…read moreshared when it's deserved. Rony goes above and beyond to ensure that a customer's needs and expectations are met (and exceeded). His work is thorough and meticulous. Something that's not commonly seen these days. I had some unfortunate impact-related damage to the back corner of my car, which was a hard spot to fix (since it was on a contoured area of metal). Rony provided a quick and detailed assessment and performed the following work: 1. Pulled out the dented metal (approx. 70%) to reduce the depth. 2. Grinded and sanded the entire area. 3. Filled the remaining dent, shaping the area to match the contours. 4. Priming and sanding 5. Final painting (color matched) and sanding 6. Surface sanding and buffing I was amazed that the area was perfectly repaired and blended--a much better result than most body shops could provide. This is the part that matters the most, as Rony is a true craftsman. He won't just "fix" an issue, but will provide the skills and patience to make sure that it's done right. This talent and skill is rare in auto repair. In addition to the primary fix, he also helped me improve the oxidized paint on my car (hood and roof), fine-sanding and buffing to help restore the finish. The car now looks 10 years newer! In summary, Rony provides a detailed plan, puts in the time & effort, has the creative skill to solve the most challenging issues, and does it all at a fair & reasonable rate. I will not hesitate to contact him in the future with any dent & damage needs.

I reached out to a few businesses for some scratch damages repair, one of the scratches was pretty…read moregnarly, I was sad and pretty pessimistic about the damage. Roni responded quickly and provided the best quote, he also patiently explained the repair needed for the dent and the scratches. We scheduled for Friday for him to come to my house for the repair. Friday came, Roni arrived early and patiently told me to take my time. He noticed a tiny dent halfway through the repair and fixed that too. He really takes pride in his work. After the repair, Roni even apologized for taking longer than expected because of that tiny dent I didn't notice before. I was so thankful because Roni really cares about the quality of the repair. Roni is kind and patient, and his work is stellar. My husband couldn't even find where the scratches were and he asked Roni for a quote for his car too. I'm so happy I found Roni for this repair job, the cost was reasonable, he provided great customer service and fantastic repair, and my car now brings a smile on my face.

After getting into an accident, I needed to find a place that can help repair my car…read more Unfortunately, my auto insurance policy did not have collision coverage and I had to pay out of pocket. AllState had Crash Champions (Richmond location) as one of the options they recommended. I read previous reviews and saw that this place was honest, helpful, knowledgeable, and genuinely nice. So of course, I took a chance and chose this company. And I must say...the staff here are great. And I definitely saw what other reviews praised them for. The first person you are most likely to see as you walk in is Michelle. She always greets you with a smile and a happy attitude, which is something I needed after dealing with everything that happened to me with my accident. Jay has that calm aura to her and she was attentive when inspecting my car. She was able to see things that I did not even think of looking at or noticed. And she kept me updated whenever she can in regards to my car. But the person I must highlight through this experience is AJ, the general manager. He is very knowledgeable when it comes to cars and you can tell he is passionate in helping clients save money as much as he can. The total price I had to pay for my repair was fair and there was no shady business going on. AJ called whenever he had any updates like if parts were still on its way to shop. And he was patient with me when I had to change scheduling of drop off and pick up of my car. The final result of the repairs the staff did for my car was amazing. My car looked new and you barely can tell I just had a car accident! I was impressed and happy to see my car in great shape. I definitely recommend this company. They are accommodating to their clients' needs and you will get a positive experience out of their services. Thank you everyone at Crash Champions! You are greatly appreciated! EDIT: Typo...sorry I meant Michelle, not Casey.

They are a very busy team. They communicate well with each other and the customer…read more My last visit was suit address a sound I was hearing in my door, which they had worked on about a month prior. They addressed it same day, even rode around with me to verify the sound that I was hearing. And provided a solution I was there for less than an hour. Thank you all for going over and beyond.

The best, highly professional, trustable, quick, precise, flexible, empathic, friendly and neat…read moreauto body service ever experienced. I will never stop using Accurate Auto Body services and I will recommend, with deep serenity, to anyone else who needs, to turn to them. Highly recommended ! + FIVE STARS to everyone there, especially to my great service advisor Don Herbert and to Blanca, the kindest front desk operator in California. Thank you for your amazing job

Honest, caring, and fabulous workmanship--Accurate Auto Body delivers! I truly cannot recommend…read moreAccurate Auto Body highly enough. From the moment I called, I felt genuinely cared for and respected. After being hit while parked in the Berkeley Bowl parking lot, I researched local shops extensively, visited two others, and got multiple estimates--but my experience at those shops was underwhelming. Then I called Accurate Auto Body, inspired by their glowing reviews, and I can personally say they earned every one of them! Don, who does estimates, was incredible. He listened carefully to all my concerns, explained my options (including bumper replacement), and even advised me against additional repairs I was considering, telling me they just weren't worth the cost to me. Who does that in the auto body industry?! Don also went above and beyond to find an OEM bumper for me, transparently sharing the vendor details. He also agreed to touch up small paint chips on my doors and roof as part of the job without any additional cost! Wow! The new bumper looks fabulous! I was really concerned that the color would be different from the original and that it would always bother me, which I discussed with Don. He totally understood and told me he had a background in automotive painting and that he would personally make sure they achieved the best color match possible. The bumper is a little darker than the original, and it looks very good. I was really relieved when I saw it--both the color and the fit! Now my car looks wonderful. Thank you, Accurate Auto Body! They also made the rental process effortless through their arrangement with Enterprise. When I picked up my car, it was spotless inside and out (cleaned exactly as I requested on the inside with no chemicals) and even came with a goody bag! I have NEVER experienced this kind of service at any other body shop. They are committed to their customers having a truly great experience with them! Bottom line: I can confidently say this is the only shop I'll go to from now on, and I highly recommend them to anyone looking for quality, care, honesty and an all around fabulous experience!

First impression matters. I haven't even gotten my estimate yet but I already feel safe leaving my…read morecar with them. I was victimized by a hit and run over the weekend and I immediately called my insurance company to file a claim. Since Caliber is closed on weekends, I was not able to bring my car in till this morning. The lady who greeted me was friendly and helpful. She explained the process and made me sign their form. Luckily, the insurance forwarded the claim to them already so I didn't have to wait too long for someone to check my car. Justin was very professional, knowledgeable, and helpful. He assured me that he will take great care of my car. I love my car so that assurance meant a lot to me! They also offered a ride to Enterprise where I will pick up my rental. I am grateful that there is a silver lining to this hit and run incident. Thanks Caliber Collision! PS - Pls don't let me down. I'd hate to downgrade my star rating!

I went there for service after a jerk hit me. I thought I was dropping my car off. It turns out…read morethey didn't want to service me. They said nothing, just sent me away. I wanted to come here because it was close to where I live, but apparently, they don't work with everyone. I don't know why, but it was weird being sent away after he looked after my car. No explanation or anything. I asked him why he was sending me away and he said nothing. I told him that I had a mild concussion and talked to the guy about concussions and my symptoms. But he sent me away and didn't tell me why. If he thought the damage wasn't enough? Did he think I was trying to waste their time? Nothing! I was so excited to go there but after I was brushed off, I'm glad I left. I'd hate to leave my car with them. They may damage it more or do a horrible job. There's something going on in those waters. And I don't want to find out. But, go farther way to get the service you deserve because you won't get it here.

I'm so pleased with the service I received from Regal. I called about damage from a collision on…read moremy daughter's car. Kirk said to come right over. He had a fair and honest estimate that vey day. I agreed to the work and he said it would be ready by Tuesday. I wasn't holding my breath because in my experience, businesses over promise and under deliver. Not the case with Regal..They had the car done on time and on budget I really appreciated the help in fixing this good commuter car with lots of life left in it. I would recommend this business to anyone who is looking for a shop who will do right by you for a fair price and excellent customer service.

Excellent service. The guys are very helpful. No one wants to have to repair your car. But if you…read moredo this is your shop! The car looks perfect and you can't tell that it's been repaired. The car was clean as well inside and out. We got the car back early. What a nice surprise. Things are very expensive now, but feel this garage is very fair in price and delivers on what they say they will do and more! This is our new garage, already recommending them to our family and friends.

Moe and his shop did an impeccible job replacing and repairing a couple of doors on my 2020 Ram…read moreLaramie. Importantly, Moe is truly one of the nicest and most genuine guys I've met. His pricing was more than fair - and I shopped the repair around. I will be taking all of my auto body needs here in the future.

I have nothing but praise for the excellent service, efficient and fast work, and high-quality…read morerepair at a great value that R&K Auto Restoration performed on three panels on my 2006 Honda Pilot. Moe is the owner and one of the nicest and professional guys you can work with. The bodywork on my vehicle was completed as promised and the results were flawless. The paintwork and attention to detail made me feel like I was driving off in a brand new car!

S & L went above and beyond to repair my car. My car hasn't looked this good since the day I…read morebought it. I had been sideswiped driving on 80 and there was a lot of damage. S & L took care of it all and even fixed a spot from a previous incident (free of charge!). I will return if I ever need body work done again.

Just don't come to this place whatever u do bad customer service took over a month to finish my car…read morethat only had bumper damage alignment of the bumper was not good never answers the phone