Excellent service! The employees are all very welcoming and funny during conversation. They take there time and don't make customers feel rushed. I highly recommend doing your next pedi and mani cure with 312 Nails and Spa. Ask for Lee or Rose very nice people. read more

Very rude management. Responds very defensively when given feedback about services. 1. Cold water is not comfortable to soak feet for pedicure. Allow customers the opportunity to temperature check and be ok with what the customer wants. 2. If there is a popular color nail polish, consider ordering multiple to keep in stock to avoid saying "we ran out" or "we can't find it". Pick one because I believe you have it but do not want me to wear it... 3. Do not respond to customer feedback with "you keep walking in and not making an appointment" when clearly, the sign says "walk-ins welcome." 4. The salon is dirty and cluttered. So much attention is given to cutting aluminum foil squares instead of finding a place to organize the trays, polish, supplies, etc. it is very sloppy in the salon 5. SWANK is MUCH better. It's right on the corner of Grand/Wells and it's CLEAN! They are also kind and attentive. I'm baffled with the number of people that like this place. What are you liking? It's awful. I do not recommend if it was the last salon standing. read more

I went in for a manicure yesterday and walked out with nails that look like a toddler painted them. Air bubbles, uneven application, and not filed evenly. I really wanted to like this place since it's so close to me but I won't be back. Kind people, but the service was not good. read more

312 Nails & Spa - "Manicure" - Nail Salons Near Me - Chicago, Illinois

The establishment does not respect your time or value any appointments made ahead of time! Very disappointed after a year of routinely seeing the same technician. Will definitely not be going back! read more

The service at this salon has tremendously gone down. I have been here several times in the last 3 months with an appointment just to either be told that the tech I had the appointment with wasn't working or that I had to wait 45 min. They don't even have the courtesy to call you and let you know the tech you have an appointment with isn't available anymore. So you show up, pay for parking, then find out. And the owner is rude and dismissive and their prices have increased. Most of their god techs have also left. I will be finding a new salon ASAP. read more

Been coming to this place on the regular since I moved to Chicago 6 months ago - Kevin always does my acrylics to perfection and works very quickly! He always shapes them just how I like and keeps me laughing the whole time! The place has tons of staff and usually plays upbeat music - definitely check it out! read more

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I had came in with a terrible nail job I had gotten from another place. I came in with my friend we got helped right away. I got my job with Joseph. He was great and funny. They just got a new loyal customer. read more

312 Nails & Spa - Nail Salons Near Me - Chicago, Illinois

312 is one of the best manicures I've had BUT the service is absolutely terrible. My past two visits I've had to wait over an hour past my appointment time. Even when they're running an hour behind, you still have to sit there for fear of losing your spot to a walk in because the receptionist is unable to keep track of who is coming in. A 20 minute wait really means nearly two hours and the manicurists have no regard for your time and operate as though it is not incredibly rude to keep people waiting for over an hour. If you have any respect for your time our others, consider any other salon in the area. read more

Got a mani and pedi and was very average. Very expensive. My gel manicure isn't very near. An read more

Staff was very unfriendly and were very rough with pedicure and manicure. My nail specialist was watching YouTube the entire time I was getting my nails done. There were old nail clippings on the table next to my friend and one of the nail utensils dropped on the ground and they picked it up and re-used it without cleaning it off read more

I gave this place two chances. But it's awful. I have never seen anything so unorganized. You never get the person you made your appointment with and they're always running late. Today five people left angrily without finishing their services because they had waited so long. Don't go here until they get their act straightened out. read more

I've been coming here for 3 years and have never left disappointed! Best dip in the Chicago area!

i came in for my first time this past weekend and genuinely loved it. i had a no chip mani & pedi done, both were absolutely perfect. i believe her name was Oggii, took her time doing my nails, making sure of quality. i really appreciated that. the workers are extremely friendly, the spa is very clean and inviting, also quiet & relaxing. they even offer a drink (coke, water, beer, wine.) i definitely will be back, and i recommend to others read more

I had an appointment for a pedicure and had to wait 45 minutes for my service to begin. They kept saying "5 more minutes" ... then she used a different color than the one I had picked out. Terrible experience! read more

Danny is the absolute best and his dip manicures look like gel manicures! Not bulky or fake at all. Everyone here is knowledgable and kind, and they go above to accommodate you if the appointment before you runs long or if you need more time. I can't imagine going anywhere else after being here so long, pre or post pandemic! read more

Had an appointment and still waited 45 minutes before someone started on my nails. Things seemed very unorganized. My no-chip manicure chipped after 1 week when it usually lasts 3 weeks. Will not be returning to the Chicago location. read more

I have been coming here since October and Kevin and Danny do the absolute best job at dip nails. Their attention to detail is amazing and they always look perfect! The rest of the staff is amazing and do a great job as well for my pedicures. Great pricing, too! read more

Absolute terrible service. Just sat for 30 minutes with acetone on my fingers to find my nail technician doing someone elses pedicure downstairs???? DO NOT GO HERE. Not to mention I found 2 walk ins that came in 20 minutes after getting their nails done!? So beyond confused on this place. Will never return back and will make sure to let everyone I know not to go to this awful place either. read more

This place is quick, they get you in and out but you may get an infection. It's so dirty!!! The counters are never wiped down, things growing on them. They don't use cuticle oil or give you an arm massage...nothing. Work is so so. Sometimes good sometimes mediocre. read more

I think this place is fine if you get the right person. I have been going since they opened because I live right around the corner and my experience has mostly been positive except for my two last manicures with Mandy. I will say I think part of the problem with people not being satisfied with their service is that they say yes to everyone that comes in and sometimes you have to wait almost an hour. It makes everyone stressed. The first time she did my nails was the Monday before thanksgiving. I could tell by the way she was polishing it was going to be a disaster. When I got home my assessment was correct and there were thick chunks of polish at the end of my nails that looked like they were dripping almost. I went back the next day before leaving town for the holiday and they were so bad the person who fixed them took pictures etc. Fast forward to my next appointment 3 weeks later and low and behold I get her again. She spends the first 10 mins of my service on the phone. Now that would be fine because I'm sitting there getting the polish soaked off, BUT they barely use any acetone so they just end up scraping it off your nails. I asked her to add more acetone and she said said "it's on there" and kept talking on the phone. Then she started in with the "where did you get this done, it's so hard to get off" you know when they say that so they can tell you how much better their salon is? Mind you two were totally gone, so they really weren't hard to get off. So I responded with "you did them" and then she goes "but you came and got them fixed right? What was wrong with them?" So I told her about the polish and how they took pics etc and she said something like "my work is always good you didn't need to come back." OK. Fast forward to the end of my mani when she asks me to take a look and there are those clumps at the end of my nails again!! So I asked her if she could see what I was seeing and she said "you just don't know a good manicure, that's what a good manicure looks like." If a good manicure is a big blob of polish at the ends of your nails then I guess I don't know. So I told her "I've been getting gel for years and it doesn't look like this." Well then she lost her dang mind and started yelling at me and popping off about the customers etc. so the owner was like "sit down I will fix it for you" which was nice but I can't be getting two gel removals (scraping) every time I get my nails done! The next morning I took these pics. Not even a week later and most were chipped. Oh and I forgot to mention I paid for the manicure even after the nail tech was yelling at me because she kept asking for payment. read more

Nope. I've been to worse places, but didn't enjoy my time here. Guy was nice, but talked me into upgrading to dip nails. They were ~$12 more, chipper THE NEXT DAY (2 nails) and HURT to get off (because they were cracking). Also, didn't care for the fact that it seemed like an ordeal for me to choose my own color. Lastly, checking in did not give me the discount advertised. read more

Just visiting the area. They were highly recommended! It was a fantastic experience I got the 312 deluxe. I enjoyed it. Although I didn't realize the time it would take and I felt bad because the nice lady stayed late to accommodate! I left a very happy woman. With an amazing pedicure read more

I was very pleased with my experience and the service given to me. A week and half ago I had a bad nail job done at another shop in the loop. I decided to try this nail salon out. I called ahead to make sure they accepted walk-ins and the guy who answered said they did. They took me in as soon as I walked in the salon. I was surprised to see an extensive selection of colors for dip powder (in the past other places have very limited amount of color options). The young lady that helped me took her time and did a good job shaping them and making sure I was satisfied. I will be coming back for sure! read more

Wow t Let's start with I came at there close time and the excepted me and my sister right away and the have amazing job I am so happy very good place to go if u are looking to do your nails in Chicago read more

Highly recommend coming to 312 Nails! By far the best manicure, pedicure and color selection in the city. The store is super clean, modern and they offer complementary drinks Tom is the best and will make you leave leaving your nails each time. 10/10 TOM !!!! read more

I like everything except the technician that did my nails talked crap about me in his native language the entire time.

Got a acrylic full set there on Saturday and now have paronychia around my nail. Please sanitize your instruments. Will not be returning :(

This place is nice enough and they do an ok job however they are some real swindlers. I called in advance to see how much the services would be and I was told 65 and today was 20% off. When I was finished w my services they said it was $65 w ten percent off. I explained the phone call and they said "oh no we never said that!" And refused to honor it. I think this is a disgusting dishonest way to do business and I don't recommend anyone patronize this place. read more

Love this spot! Everyone is so nice, the space is bright and beautiful, very clean, and my nails look great. I'm so happy to have found this spot and will definitely be back soon! read more

I literally waited an hour past my appointment time for them to even start my pedicure. I understand running behind but I could have gotten a mani pedi at the place down the street in the time I wasted waiting there. I will not be going back. read more

This is my favorite nail salon in the city!!! They are all so nice, it's very clean, and they have great services. Tom is the best!!!

Unfortunately I have to give this nail salon a 1 star although Kevin did a good job on my nails. The SNS product that they used is cheap and chipped on two nails not even after 5 days. I am extremely disappointed that they have broken already. read more

Perfect north river place to get a mani pedi spa or simple. Prices are reasonable - the most luxurious pedicure does include hot stones and paragon - about 45-60 minute treatment. Super relaxing. The chair controls are older so wear and tear is visible but they work fine and service is great. I recommend Jenny - detailed and through you leave relaxed! read more

The inside of place is beautiful and they have a grand opening promotion now but I will say that was one of the worst manicure experiences I have ever had. My lady was an older lady that didn't speak English well I had a prior no chip manicure After the pedicure when it came to fixing my hand and I told her these were no chip she said why I didn't tell her and it's 5 dollars more to take it off She literally took the strongest thick metal file and filed the nail polish off my nails; she completely stripped off half a layer of my nail after which my nail ends where all breaking and you could see the white was gone and I had to pay for this When she filed the top of my nails everytime she came close to my cuticles it hurt Then she started cleaning my cuticles and cut my finger which started bleeding When she put the nail polish on it needed a third coat as uneven which I ended up doing myself when I got home Since I've come home half my nails have broken at the tips and I had to cut down my nails I would have paid two times more for them to not ruin my nails Their drying station didn't work; should spend more on these functional things rather than the chandeliers read more

Best service and mani/pedi I have maybe ever had! The guy was super attentive and thoughtful! He did a REALLY good job on my nails as well. My husband came and only got one service and he offered him a beer. Then brought me wine! It was such a fabulous experience! Highly recommend this place. They also accept walk ins read more

I scheduled a 4:15 appointment for a regular mani pedi and wasn't seated until 4:50. I showed the woman a simple photo of white nails with a black star on two fingers. She charged me 10$ extra for two little stars that came out like black blobs. They look so messy and I was in too much of a rush to ask them to fix it after being taken over a half hour late. Very disappointed with the manicure I got and can't believe i paid 10 dollars for two black dots. Won't be coming back. read more

I've been going here ever since it opened - love how new and clean it is. Great color options. I always get dip on my nails, & they always do a great job. read more

312 Nails & Spa - Dip nails - Color 128 - Nail Salons Near Me - Chicago, Illinois

I tried this salon because the inside looked very nice/new, and they were offering 20% all services for the grand opening. I called ahead to schedule an appointment for a pedicure and was told to come at 4:00. I waited for over 45 minutes for someone to begin my pedicure. To make matters worse, the pedicure was sub-par and was no better than painting my nails at home. I would not recommend this salon based on my experience. read more

Went here for the first time today- I work a block away and had walked by a few times, but had never had the chance to come in before! Glad I did. The space is beautiful- modern, light and fresh. The team is friendly, courteous and prompt- I came in at lunch time and was sat right away. My biggest surprise came when Kevin recommended I try a new technique that lasts longer than gel manicure, requires no damaging UV light, and helps strengthen nails. I was hesitant. I was suspicious. I thought it might be too good to be true. But I said yes, and am glad I gave it a shot! It's called dipping- super quick, almost no dry time (3 min- even I can do that), and lasts for 3-4 weeks. Magic!! I'll see how it goes and will check back in, but so far so good! read more

Love this place. The staff remembered me only after coming in for the second time. I chipped a nail a day after getting them done and had no problem getting me in right away to fix it. They are extremely precise with each nail and my no chips always last 3+ weeks. The friendliest nail techs and staff. So happy I found this place! read more