Recently, I had some work done on my 2024 Jeep Gladiator Mojave at 4 Wheel Parts -- a 2" spacer lift to keep my stock Fox shocks, adjustable track arms, along with new wheels and tires. While I purchased the wheels and tires elsewhere, all the other parts were ordered through 4WP. Initially, I was told that all the parts had arrived and that if I dropped off my Jeep, the work would be completed by the end of the day. However, later that day, I was informed that the wrong parts had been delivered, so they would need my Jeep for another day. The following day, I was told the correct parts had arrived and that the team would start working on it right away. I was asked to pick up my Jeep at 5:30 PM, but when I arrived, it was still on the lift and hadn't been touched. This was pretty frustrating, as I live on the opposite side of Bakersfield and arranging a ride to 4WP wasn't easy. Despite starting the work that evening, they discovered--again--that some of the parts were incorrect. Since it was already late, I had to rent a car at the airport just to make it to work the next day. By Friday, after a long week of waiting, I was finally able to pick up my Jeep. The end result was worth it -- the upgrades look amazing, and I'm really happy with how my Gladiator turned out. Throughout the process, I remained patient, and the staff at 4WP were professional and courteous. To their credit, they adjusted the final price to make up for the delays, which I appreciated. While I would have given a 5-star review if the correct parts had arrived on time and the work was completed by Tuesday, I'm giving 4 stars due to the extended 5-day wait. The team at 4WP does great work and maintains a positive attitude, but I would suggest starting work immediately once replacement parts arrive, so customers have time to adjust their transportation plans if needed. Thanks again, 4WP -- I really love how my Jeep looks now! read more

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I caught these guys in a blatant lie. Ii purchased offroad tires from this company for a 4 wheel drive vehicle I own, and with that, I purchased lifetime rebalance and replacement. If you know anything about off-road tires, you know that larger tires typically come out of balance, so I recently returned to have the tires rebalanced because they were a little bit off. What they told me was going to take an hour, ended up taking 3 hours only to have the vehicle even more out of balance than it was when I left it with them. I was unable to immediately return to this business to have them fix this issue. About a month later, when I did return, they claimed they had a bad batch of wheel weights that weren't sticking properly to the inside of the wheels. This may or may not be true, but my tires were immediately out of balance as soon as I left this business. So I suspect this is a claim they were making to cover up their shoddy work. When I took it back to have them rectify that situation. They had my vehicle almost all day and called me in the afternoon to tell me my break rotors were warped. I knew this was completely false, because not only did the brake rotors have hardly any miles on them, but there was no sign of warpage when I dropped it off. There was no pulsing in the pedal. There was no indication whatsoever to indicate my rotors were warped. The manager of this outfit even went so far as to have my rotor removed from my vehicle and installed on a brake lathe. He then sent me a video of an alleged warped rorotor. However, you can clearly see in the video that the rotor is installed incorrectly on the brake lathe. Not only is the rotor part where the brake pads touch wobbling significantly, but the surface where the lug nuts attach is also wobbling. That is never where a rotor warps. This is clear evidence they purposely mounted it incorrectly on the lathe. I immediately knew they fabricated a story to try to put the onus on me and remove themthemselvesfrom any liability to fix my vehicle. Upon seeing this video, I told the manager to reassemble my vehicle and that I would come get it. I picked it up, signed for it and drove it home. Sure enough, there was an issue with my vehicle. When I inspected it myself, I found the emergency brake adjustment had come out. I don't know how it happened, but that was the problem and it wasnt like that when i left it. I later removed the supposedly warped rotor and had a trusted mechanic put it on his brake lathe. Guess what? It's straight as an arrow. Unfortunately, due to their dishonesty, I can never recommend anybody to go to this place. I will be filing a complaint with a Better Business Bureau. Bad service is one thing, but when you fabricate a story to cover your own mistakes, it's completely unacceptable. read more

My husband and I have been coming to this store for many years. Three months ago we had a pleasant experience when we had our tires put on. But we just had a rotation done and the two individuals at the counter there were looking at each other and laughing after saying the word N!@@£R over and over again. The boy that had the black hat on and his card told me he was the store manager Cody. The heavy Hispanic individual with neck tattoos would say it too. They thought it was just ok and smiling about it and the manager with the hat even looked around the room but we were sitting down out of his vision I suppose.If this is the way this business is run even though I have a tire warranty I will be going elsewhere from here on out. My husband grabbed his keys and we left. I am very disappointed in the representation of these individuals and the comfortability in the way they said it. I am just disgusted. I hope in the future there is a more respectful environment. read more

I came in to store in a bit of a pinch looking for a drop hitch as mine was stolen and I had already struck out trying to find one at a couple other stores. Cody and Brian were on it, they were extremely helpful and professional in helping me and got me squared away with a new hitch. Being that it was 2.5 inch shank they were unsure if they had it in stock but took the time to search in the back and found one that worked for me. Appreciate the help guys! read more

I went to 4 Wheel Parts to discuss getting a lift for my truck. They not only explained what I needed but also showed me multiple options and gave me some great deals for Christmas. Ask for Cody and Adrian! read more

I had the gang at 4WheelParts install a complete AirLift airbag auxiliary suspension on my 2013 Ram 3500 two years ago and the air pump quit working recently. I went to see Cody and he had one of his technicians look at what went wrong. They determined the pump had frozen. Cody told me the failed part was covered under the AirLift warranty and ordered a new pump and associated hardware. The parts arrived last week and Cody set up a date to get the new pump installed, which was Thursday. They got right on replacing the pump and they had everything done in about 2 1/2 hours. There was no cost to me as Cody said it was all covered by warranty. Very happy with the treatment I received. read more

We had 4 Wheel Parts install a Ripp Supercharger on my 2007 Jeep Rubicon. Drew and his his team provided outstanding service from beginning to end. They are the only off road company in town that I trust to work on my Jeep. I've gone to a few different shops in town and have always regretted it. I've even had 4 Wheel Parts repair mistake the other shops made. As off roaders themselves the guys here really know off road vehicles. If you like to off road your 4x4 you don't want to get stranded out on the trail because of poor workmanship. Save yourself time, money and a headache and just go to 4 Wheel Parts. They have the best warranty and do quality work. JB read more

4 Wheel Parts - Tires Near Me - Bakersfield, California

Update, well I guess it was all about the review. Once I wrote the review Cody asked me to write, I wasn't needed any longer. Within a week of me writing the review, I attempted to purchase several more (expensive) items for my wife's and my trucks. Over the next three weeks, I called and spoke to Cody, Hermon, and two other salesmen at different times. All of them told me that they would call me back the following day. I never received a single phone call. I would call a day or two later and get "we're busy, we'll call you back" "promise". Still nothing. Finally, after several weeks of this, I called and told them I was done with them and their response was "oh, no one called you"? No apologies, no how can I make this better, nothing. I informed them I had gone to their (competition) former manager's new business and the response was "oh, ok." They didn't care. My first review was Cody attempting to make corporate happy. It wasn't the former manager who wouldn't follow up or keep promises, it was his employees. No wonder he left and started his own company. The Manager Cody and the mechanics are awesome! (Until you've written them a good review). Call Drew at SSD 661-310-2661! He took care of my order, and called me back within 30mins. read more

I highly recommend using Alec! Everything he said our Jeep would have/be was delivered and then some. We are extremely happy with the outcome & can't thank Alec enough. read more

4 Wheel Parts - Tires Near Me - Bakersfield, California

Had an AirLift system installed on my Ram 2500 yesterday. Hernan was the man who took care of me. Couldn't be happier with the system and service. I'll be back for tires. Ask for Hernan when you go in. You won't be disappointed. read more

Second time working with them and both of the times they were able to help me out as I needed and gave me the deal I expected, Carlos the manager was really helpful! Here's some before and after pics... read more

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I'm surprised and again not surprised that after writing the corporate office and taking the time to list this review that NO ONE has reached out to try and make my experience any better. I think now that more time has passed and no one has even TRIED to help... I'm even more upset. As a small business owner, I'm 100% disappointed in these guys and as a consumer I will NEVER forgive them for their lack of care and customer service. read more

Got a set of pro comp 34 Rockwell's for my 4Runner and the lugs at 4 wheel. I researched and asked the front desk before ordering if these wheels would work for my 4Runner and they said yes. I took the wheels to big brand to put some ko2s - come to find out that my cars steering wheel started shaking at 50-60MPH. I asked both big brand and 4wheels do these wheels need a hub centric ring and they said no. I took back to big brand multiple times, 6 times to be exact. They rebalanced the tires. Road force balanced and they upsold me an alignment. My car was steering was still shaking. They said it was defective tires so they replaced them with toyos open country III. The shake was even worse. I took it to 4 wheels, they said I had the wrong lugs, and I had to purchase new ones. But that they wouldn't take the old ones back because it was an online order. At this point I didn't care - I just wanted my 4runners steering whee to stop shaking. I went back to big brand. They put them on and it still was shaking. I took the wheel off my self and come to find out that the bore on my wheels and car are different. 108mm for the wheels and 106mm for my bore - you do need a hub centric ring- but pro comp doesn't make one so 4 wheels allowed me to return the wheels and I got icons instead. 4 wheels tech and front desk advised me that I needed UCA which was $1500, but I knew that this was not the reason for my steering shake. I had to pay the difference for the Icons but I did get a better wheel. They did charge me for the install and balance fee which sucked, but the shake was gone - I solved my own issue. One of the wheels was damaged but the manager order a new one and installed and balance for free. I do recommend more knowledge on the aftermarket wheels, The bores and hub centric rings. The store manager Drew is awesome and friendly. I would recommend this store read more

Lazy and need customer experience. Yes they have a following of groupies. But new customers "Not me". They are empty and act like they're busy. Attitude is everything. Good luck. Bakersfield is full of offroad shops. I found one. read more

I ordered a set of 5 KO2's online. once they were ready to be picked up, some guy behind the counter told me to pull to the side of the building and they'll help me get the tires. I backed into one of their bays and waiting in the the back of my truck. none of the employees refused to ask me if I needed any help after being there for 30 minutes watching them work on cars. instead of going back inside, I called the front desk and stated nobody came out to get my tires. he had to come out himself and help me. terrible customer service. i'm glad I don't bring my trucks in for any service here. if their customer service is like this, i'd hate to see how their workmanship is on customer's vehicles. read more

This company will sell you the warranty for your tires with "free" rotations and balancing but will not rotate and balance on Saturday (my day off) since they have the policy of having only one guy working in the shop for sales only. They should have more techs working Saturday and give them Sunday and Monday off since Monday is usually slower anyway. read more

Waisted 5 hours of my time here today. Called and spoke with Cody at the end of last week inquiring about wheels and tires for my wife's 4Runner - he ran prices and gave us a great quote in comparison to other locations and based on word of mouth, we went for it. I set up an appointment for today at 9 and was told it would take about an hour and a half. Finally at about 12 they brought the vehicle out. I went out to check it out and instantly realized they were the wrong tires and the wrong rims. I went back in to let them know and they started looking up what I requested and then told me it would be another $266 for the M/T tires we requested (they put A/T) and $130 for the proper colored bolts we also requested when given the initial quote, the same night we put a deposit of $980. Not only did I confirm with them what my request was but my wife called back twice the same evening to confirm and to reiterate she did not want gold on her rims. I drove over an hour away for what was supposed to be a well sought after 4wheel part store and left with my original stock tires because for some reason they refused to make it right. Was I not supposed to notice the A/T tires on our vehicle when I requested M/T? There's a huge difference. I wasn't going to spend another dime at this place and I never will again. read more

We're in the middle of a road trip and had an issue with our air bag kit asked for some advice and this place has horrible customer service!!! We originally we're set up in the Bay Area, Oakland California. Called them they were great! This place sucks! read more

This has to be the best service I have ever received! I have lived in 4 states and by far the best. If you want to be taken care of talk to Drew. He truly know his stuff and isn't shy about providing you will good information as well as quality items. Thanks Drew, Jeep turned out fantastic!! read more

4 Wheel Parts - Tires Near Me - Bakersfield, California

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Not sure what's happening with this place. We've used them for years and now the last 2 times we've gone to them for parts and service they've tried to upsell us and we caught them being dishonest about the service they did. I'm sad to say, proceed with caution. Hopefully they can maintain their service and reputation, but as for me, well unfortunately I'm not sure I'll be taking my Jeep there again any time soon. read more

While walking into store and waiting in line justin refuse to offer help and even acknowledge that I was standing in line or that I was even in the store... people like him makes me not even come into the store... that was my worry when coming to this store.. costumer service like his goes a long way in a negative and positive manner read more

Met Drew from this store down in Ontario at the truck and jeep fest. Awesome dude super helpful. Much appreciated man thank you

The store employees are knowledgeable on product and applications of products. I rely on their knowledge to outfit my vehicles. I buy tires with the on and off road hazard warranty. I will continue to use this store in to the future. read more

Love this place. Honest, fair pricing, top quality work! A shop that is actually honest and if or when issues come up they address them 100%

I bought my tires from them because not many places carry Toyo AT3s. Paid an extra $18 dollars for each tire for tire insurance. I got a nail in one on the 5th. Called them up and they told me the earliest they could get me in was the 12th. A leaking tire is something they should take care of as a walk in. I went with them because they are nation wide and if I got a flat while traveling I would have a better chance of being near one of their stores. read more

Made an order waited a month for it to come in then when it came in they could not schedule me in for another two weeks out. When I went to get part installed come to find out they order the wrong part. Worse experience every will be taking my business someplace else. I ended up getting a refund. How do you order the wrong part? No attention to detail when they make the orders. read more

Bought two sets of tires here in the last week and I this place is awesome. They did my 95 Jeep Wrangler and 2004 power stroke and took care of me. I had a door handle that was weak and they accidentally broke it and completely covered it even thought they could have just said tough luck. Always call and see what kind of prices they can get you because I can almost guarantee they will work out something that both of you can agree on. Cant wait to have a nice place to go buy parts and not be hassled by guys that think they are cooler than you. Definitely would recommend them and will be going in the future. Plus their showroom is pretty cool to lounge around it and window shop read more

4 Wheel Parts - Tires Near Me - Bakersfield, California

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This place was not helpful at all. My tire was completely FLAT and although I understand not having a tire in stock... they would not even help take my flat tire off and help me put my spare tire on. I literally changed my own tire in their parking lot in 100° weather. On top of that the workers were very rude and basically said "you're on your own good luck" will never recommend anyone here ! One star because I can't give ZERO! read more

Wasn't too happy with the customer service with 4 Wheel Parts. Made an appointment to have brakes and shocks worked on; we were told they would need the truck for 5 hours. Had a friend follow us and spent 5 hours in town shopping and seeing a movie. Returned at the 5th hour and we were told they couldn't get to it. What! We'll have to reschedule. No phone call, nothing. Why I was so upset is we live 65 miles from their business. So, 130 miles round trip wasted for me and my friend besides a wasted day. So rescheduled again giving up the truck for 5 hours; called at the 5th hour and was told it was not ready they would need 2 more hours WHAT? These folks need to get they act together. So if you use them add on 2 or 3 hours from what time was told to you. read more

This is what we had done on our New Tundra: Level and lift kit, 3" in front 1" in back. Fender flares. Rims. WeatherTec floor mats. (Steps were already on.) Drew was very helpful and knows what he's doing. We also had them do similar to our Dodge in 2014. Pretty happy with 4wheel parts in Bakersfield. read more

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Got the hookup from this place. Bought a set of takeoffs that the original person ordering couldn't use so it was a steal for me. Quick to install and even transferred the TPMS sensors over to the new set for no extra charge. read more

I had this place installed a catback exhaust system and cold air intake in my veloster turbo and did a great job! The lead time is pretty long so an appointment is pretty much the norm. Keep up the good work guys. read more

Went in to order parts for a light bar mount all the employees on there just stare at you and shun you off. Ordered them and have been waiting forever for them to arrive!! Customer service I am not happy with at this place. And for spending a good bit of money and still being rude it's not worth it!!! Go somewhere else!! read more

Dropped truck off to get wheels and tires put on. Had appointment at 9. Took them over 5 hours. They didn't touch my truck til 11:30.

These guys are idiots. I've taken my truck there 4 times and they still can't figure out the shimmy in the front end. BUT the reason I really despise of this place is because they tightened my lug nuts on my wheels so tight I had to use a torque wrench to remove and ended up breaking a lug but in half so it is stuck inside as well as the special lug nut key for my wheels. read more

I had friendly service. What the employee did not know about my vehicle/parts compatibility, he admitted and researched immediately. (This honesty and effort is MUCH more important to me than someone who pretends to know). There was a problem with one item so I took it back. That problem was rectified with very friendly service. Every business can have a problem; Good businesses will readily fix those problems without alienating the customer. I will definitely return to this store for my next accessories/upgrade need. read more

Horrible customer service. If your not making a purchase good luck getting great service. I called 3 separate times requesting information on a part and was told they would call me back. Never got a call back once! I felt like I was trying to be sold snake oil. They were way to pushy and were trying to sell me something that I didn't need or even asked for. Bottom line is, all these guys care about is making a quick sale (even more so an up-sale) so if your just calling or stoping by for information or price quotes expect to be ignored or treated like your being sold something by a door to door vacuum salesman! read more

Came in to see about parts for my Amp Research power steps. After one of the guys called and found out Amp no longer supports my steps, they stripped parts off their display to fix mine. Very knowledgeable people and honest. I recommend taking your truck to them if you need any parts or help. read more

Just want to say I just bought a set of tires form them price was good the service was good and very professional and the time for the job was also very reasonable will use them again with out hesitation read more

I placed my order and was told at that time the part would be here next day. Here I am 6 days later and still no part. I Ordered a skid plate from Northridge to go with the bumper I ordered from 4Wheel Parts on the same day and I've had it for three days now. I won't purchase anything from 4Wheel Parts that they do not have on the shelf in the future and even then I may shop elsewhere. read more