Great setting & service. The dish I had was not great, but I'm going to put part of that on me for the roll of the dice with a random menu item at a clearly burger place. Usually the random menu item is something the location does amazing - the menu secret star- but in this case NO. The Fish Frites was rock hard-over done, all breading with little fish, and seemingly not something made fresh there. The spicy tartare sauce for it was great, as were the sweet potato fries that it came with standard. Malt vinegar was scarce to come by for the fish. The service was really wonderful and the setting above scale for a burger place. All the burgers around me looked great. I'd go back and stick to burgers. read more

5 Napkin Burger - Fish Frites - Burgers Near Me - New York, New York

Tried happy hour Service was eh Burger was small for the price I'd try again but I know to order more food read more

I stopped by Five Napkin Burger after watching a Broadway show and decided to check out their late night happy hour, which starts at 9pm. They offer discounted drinks and food, including burgers, cheese curds, wings, and other appetizers and entrees. It's definitely a good option if you're looking for a late night bite after a show. I ordered the hapoy hour burger, which was a great deal for the price. I also tried the crispy cheese curds, but unfortunately they were a little too fried for me and not quite what I was expecting. The dipping sauce that came with them had a nice kick. The wings were good, and I asked for them to be spicy, which I enjoyed. The biggest downside was the service. It took awhile before anyone came over to serve us. We asked for lemon, but it never came. I also asked someone for hot sauce and ketchup, and those didn't arrive until I had to ask again. Overall, it was just alright. The late night happy hour prices are a good deal, especially for the area. The service could've been better though. read more

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Oh. My. Burger. 5 Napkin Burger doesn't just serve burgers. It obsesses over them, and you can tell. The menu strikes a nice balance between classic burgers and more creative combinations, but everything starts with quality ingredients and solid execution. Nothing feels overcomplicated for the sake of being different. My go-to is the Truffle Burger, and it has yet to disappoint. Rich, juicy, perfectly cooked, and just indulgent enough without going overboard. It's the kind of burger that reminds you why this place has built such a loyal following. And then there are the milkshakes. Don't skip them. I order the S'mores Milkshake every single time I come here. At this point it's less of a recommendation and more of a tradition. Rich, creamy, and exactly what a dessert milkshake should be. The atmosphere lands somewhere between a neighborhood diner and a modern bistro. Casual, comfortable, and stylish without trying too hard. You can show up in jeans after a day walking the city and feel completely at home. Service was excellent. Friendly, attentive, and knowledgeable about the menu without sounding rehearsed. Overall, 5 Napkin Burger is proof that burgers don't have to be complicated to be memorable. Great ingredients, great execution, and one of my favorite milkshakes in New York. Just make sure you leave room for dessert. read more

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4 stars for late HH We had a really late show so a late HH would've been great. Luckily I found this online. I've only been to 5 napkin burger once maybe 10 yrs ago at a different location. Almost 10pm, our first and only meal of the day. A good amount of diners were inside. We ordered the onion rings tower, garlic parm chicken wings, spinach artichoke dip, cheese curds, hh burger, 2 frozen margaritas... and a black and white shake. I had a taste of each dish/drink but I mainly ate the spinach dip with chips, onion rings and 2 wings. The onion rings were good, not greasy or soggy. The chicken wings were very flavorful, lil too much .. fatty, but in a good way. The spinach dip was my favorite out of all the HH selection ... the cheese curds were a bit disappointing, skip them. Since I knew we were going to order a good amount of appetizers, we didn't need a regular burger and the hh burger would be good enough. It's like a small smash cheeseburger. Almost similar to five Guys...Pickles were fresh. The burger was enough for us since I just wanted 2 bites. It was pretty good for a $7 burger. Frozen margarita was ok but for $8 ...pretty decent. Seriously it was like the cheapest restaurant meal we've had in .. years esp since we ordered 2 alcoholic drinks. So insane.. Our waitress took our order and then we never saw her again but the guys who were waiting at everyone's tables were great. Asked us how everything was. Great service. Refilled our waters. Got L's drink fast. read more

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After a full day of activities, we were ready for a meal that would make both the adults and the kids happy, and 5 Napkin Burger absolutely delivered. From the moment we sat down, the service set the tone. Our server was genuinely welcoming, attentive without hovering, and wonderful with our kids. As any parent knows, a server who engages with your children while keeping everything running smoothly deserves extra credit. We started with the chips and guac, the spinach artichoke dip, and the onion ring tower. The onion rings arrived exactly as promised--a towering stack that immediately got everyone's attention. Crispy, well-seasoned, and surprisingly not greasy, they disappeared much faster than I expected. The spinach artichoke dip was creamy and packed with flavor, making it hard to stop going back for "just one more bite." The chips and guac were fresh and a great way to kick off the meal. Though my favorite is the giant complimentary pickles they give. My husband ordered the Fundido Burger with a veggie patty. It looked like it was swimming in cheese and everything you'd hope for from a burger at a place known for burgers, but definitely not something I'd go near. The kids each ordered grilled cheese, fries, and shakes from the kids' menu, and there wasn't much left by the end of the meal. That's always a pretty reliable review in itself. What I appreciated most was that 5 Napkin Burger managed to feel lively without being chaotic. It had a fun, energetic atmosphere that worked just as well for families as it would for friends grabbing burgers and drinks after work. Great food is easy to remember, but great service is what makes you want to come back. We left full, happy, and glad to know there is a neighborhood place for our family. read more

I shared with a friend that we should try a new burger spot because I want a place that makes a burger better than I can make one at home. 5 napkin delivered! Their name is perfect too because we indeed used 5 napkins as the burger was too juicy read more

Updating my stars to four: My fiancée and I consider Five Napkin Burger a go-to when we're going to theater in the neighborhood. Burgers are consistently very good to excellent. We're happy with all the salads we've tried. The guacamole tastes as it's billed: Made to order. We like a small onion rings on the side; we usually share a burger. The cocktails are also very good to excellent. TIP reservations can be difficult to get. We usually find seats at the bar SHOUT OUT to Ivan for excellent service and making us feel like regulars BONUS good value BONUS family friendly, in my opinion read more

This actually wasn't the place we were going to go for dinner. We are going to a restaurant across the street that was also a bar but walking by. It was just too loud for us to enjoy dinner so we settled on five napkin burger and it was well worth it. Drinks were excellent service was wonderful quick attentive. And the burgers were excellent as well cooked as requested great size. read more

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Grabbed a solo lunch midweek here and although I didn't try a burger, I had a delicious meal otherwise. The room felt like a lowkey diner, nothing crazy going on with decor. I got a Greens & Grains bowl and added chicken, which was really good! Had great flavor and the chicken was cooked perfectly. My server was nice, but halfway through the meal there was a shift change. My new server said hello but then I never saw her for the remainder of my time there. Waited a while for the check and had to eventually ask someone else to get it for me. Overall, I'd love to come back another time to try a burger! Thank you! read more

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Five Napkin Burger is a place that's everything you love about a typical diner, but made even better. They specialize in burgers, of course, but also have a good selection of brunch options, as well as salads and other sides. The restaurant today was decked out in holiday decorations, which was adorable! The restaurant gets really crowded, but surprisingly, it also wasn't too outrageously loud- we were still able to converse with each other at a regular volume. To start off, each table is given a small bowl of complimentary pickle slices, which I completely devoured. Soon after everyone in our party arrived, we were greeted promptly by our waiter, who was very sweet. He immediately brought water, and was very good about refills when we were running low. For my main, I got their veggie burger, which is a homemade patty with, as they describe on the menu, too many ingredients to count. I liked how it came on a multigrain bun for some extra nutrition. The patty has a slight red tone to it from the beets that are added. You could tell it was fully packed with veggies, which I loved. The sauce and the cheese just added to its deliciousness! I also ordered a side of fries- for first timers, be aware that fries cost extra here- but the waiter will ask if you want fries or any other side. Finally, for dessert, the four of us at my table shared a slice of the apple pie, in honor of my grandma's birthday. It came out warm and comforting, with a side of vanilla ice cream to make it even better. Overall, this was a great experience, and equally great food! Truly a perfect spot for a meal before or after a Broadway show, as it's so close to the heart of the theater district. Would definitely recommend! read more

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Have been here a few times, so the photos are a bit all over the place lol The staff is super friendly and accommodating. I typically walk in and get seated without too long of a wait. The ambiance is casual and a good place for families or friends. Towards the back, there is a bar if you are only looking for a drink. The food here is amazing! Introduced this place to a handful of people and all have said the same. I've tried everything from their burgers to shrimp tacos to boozy shakes. Highly recommend the salmon teriyaki bowl, it's so delicious! Also the sweet potato fries with their signature 5 Napkin sauce. read more

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Great service and the food was delicious. We ordered the burger, broccoli and a salad. All were fresh and very well prepared.

I am beginning writing this review absolutely stuffed and I am now finishing it weeks later remembering how great this burger was. We wanted something easy to grab for brunch/lunch before going to a show after. I ended up going with the patty melt because they said it was smaller than the normal burgers. My mom and I also shared a small fry and they were krinkle cut fries that were perfectly crispy they were perfection! It was definitely a busy spot so I am glad we made a reservation but the service was quick which is exactly what we needed. read more

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Don't make a mistake. I did for years walk by this place thinking it was a burger joy it's so much more! The menu is fast and absolutely delicious service is impeccable if I had the fiveN salad and of course I had to put a burger on top! All ingredients were so fresh and delicious. The burger just melted my mouth. My only regret is I didn't get a bigger one. read more

5 Napkin Burger - Outside - Burgers Near Me - New York, New York

the Parmesan truffle fries were the best part about the meal (fair warning they were $12) The bacon cheddar burger ($18) wasn't that great-- while the meat patty was huge and lasted me another meal, it didn't have much flavor. Definitely needed the toppings and maybe another sauce to make up for it. My server was nice and attentive but if someone asked me for a good burger I would not recommend this place read more

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*summer restaurant week* Food was interesting. I couldn't find all of the items on the regular menu, but they were pretty good. Had the Mexican corn, loco moco, and vanilla milkshake. I wish my egg was cooked a bit more through, some of the egg white was under. Outside of that, left very full and satisfied Service was alright. We were seated early, but didn't get any water for a while. It was not busy at the time, early service. They did come around during the meal to ask how things were. Took some time to wave someone down to get the check. Interior was clean and moderately lit. Not bad. Overall, I would come back and try the regular menu for the burgers. There weren't burger options on the summer restaurant week menu read more

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No trip to NYC is complete without a visit to 5 Napkin. The Intercontinental is just up the block, so this is not only one of my favorite spots with lots of memories but it is also super handy for a late night snack. read more

5 Napkin Burger - The 5 Napkin burger - Burgers Near Me - New York, New York

I was pleasantly surprised by 5 Napkin Burger! The patty melt was actually so delicious, but soo greasy. Be prepared to feel the burn lol. Onion ring tower was fun and yummy, and the fries were pretty good! The truffle parm fries were interesting... they came out on a giant pan. They had good flavor but was more like a mush of fry. read more

In the area heading to catch Audra MvDonald in Gypsy. We happen to be blessed with an awesome parking spot, which gave us time to grab some grub. Wanted something pretty quick and simple. So we decided on 5 Napkins. Admittedly I have not been here in years and it was definitely crowded. Nonetheless we took a chance on the waitlist. We were quoted a 25 minute wait but our buzzer went off in 10. We kept it pretty simple. I went with the grilled chicken sandwich and bestie ordered an impossible patty melt. We shared some sweet potato fries, brussel sprouts and we both order "Boozy" cookies n cream shakes (w/ amaretto). The food was tasty, my grilled chicken with bbq sauce and fried pickles was honestly better than expected. The sprouts on the other hand were basic. Not horrible but also wouldn't order again, we honestly have had better. Overall this was a good reminder of what 5 Napkins offers and this a great option for a quick sit down spot to grab food before the theater if you want to keep it simple. Just A Note: They were very busy, expected given it's in the Time Square area, however their turnover for a table was surprisingly quick. Even faster if you don't mind eating on the side walk. read more

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Finally got around to getting to this famous Manhattan spot. Very much lived up to expectations. The group had the Original Burger and the Ahi Tuna Burger. Cooked exactly to the requested temperature and taste was outstanding. Highly recommend the 5 Napkin Manhattan as a way to prep the palate and wash down the fries. read more

THIS WAS ABYSMAL at it's highest level. Not to mention, how offensive the server was ... According to the check his name was Felipe. I don't know if he just was not good or didn't care, but we barely saw him. But towards the end of meal, he comes over and asks my friend if he wanted another coke. My friend starts to say no, and he puts his hand on his shoulder and says, "it's okay, refills are free." As if my friend, who isn't American, couldn't afford another coke. WTF? I really should have said something. It was infuriating and insulting. But beyond that ... The dinner starts off with attitude from the hostess because we didn't have a reservation, and, she says they "have many reservations." Note my photo of the VERY EMPTY restaurant 20 minutes later to where almost half the restaurant has empty tables and no patrons. The food was DISGUSTING. We started with the onion ring appetizer, which is vile, greasy and disgusting tasting. Sadly, it doesn't get better. Our bacon cheddar burgers were not medium rare, but well done. It tasted like days old leftovers from some greasy diner. Neither of us were able to make it through even half of our burgers. If it weren't for the fact that leaving a bad tip affects everyone like the bar backs and runners, I would have left no tip. But I, respectfully, left the 18%. In reality, they should have refunded us and paid us for ruining our night and forcing such an atrocity on us. And who the heck touches a patron and sadly looks at them to say, "it's okay. refills are free." If my friend wasn't so nice, I would have really gone off at the audacity of anyone to talk to another person that way. OUTRAGEOUS. Note, I posted a photo of the receipt so there's no denying this was a real patron (and one who will never come back, posting this. read more

Decided to head to New York for the week. We settled in late and were looking for some food close by and stumbled onto 5Napkin burger joint. I understand why the locos love it. Fabulous food and service. read more

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The 5 Napkin Burger is like a bowl of French onion soup in burger form.... Amazing! It's a cool spot with an electric vibe. The service was great, too. read more

5 Napkin Burger in the Theater District still gets Four Stars. I'm not happy with the items in the health department section even though they received a A inspection. I can't believe it's been two years since my friends came and we ate here. My friend returned Valentine's Month and my birthday so we came for lunch before a show. Since I had sweet treats planned with my daughter later in the week I ordered a healthy meal. I checked the menu before arriving to be sure that I could get a healthy meal and easily carry leftovers home in a baggie. As usual we made a reservation so with the timely service they provided we were on schedule to head for the theater. I highly recommend this location because they serve something for everyone in a professional timely manner. read more

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I come here occasionally, and I really like the burgers, the sushi, and the friendly service. This time there was an obvious mistake on the bill, and instead of apologizing and correcting it, an aggressive new manager began shouting at me. He ruined the whole dining experience, and he refused to give me his name. Why would 5-Napkin hire a manager who knows nothing about customer service or about basic courtesy? Anyone who behaves this way should not be in a position of responsibility. Such behavior gives the place a bad name. read more

Sat at the bar on a Sunday evening before a going to a show. Lawrence made excellent drink recommendations. My burger and onion rings came out pretty quickly. Good tasted fresh. I will be back. read more

Came here last night with two family members for a nice burger. We came here last year and had a great time! This time, though, we didn't love it. We got a spinach and artichoke dip as an appetizer and it was good, but the nachos were flavorless - so we could only have them with the dip. I mean, technically not a problem because the dip was flavorful, but still Then we ordered the burgers - we all had the 5 Napkin burger. I think I was the only one that actually couldn't finish it, I only had half. The meat didn't taste like anything, it wasn't seasoned or even salted in the grill. And the onions were... bitter? But not burnt. So weird. And the herbs sauce had a weird texture that I didn't really appreciate. The drinks though were amazing and the service was fast. There were some big crumbs under our table though, so I would have appreciated better cleaning because they got stuck under my shoes :( read more

5 Napkin Burger - PB&J Sour - Burgers Near Me - New York, New York

If you are going to charge vail prices for burgers at zero elevation, they better be damn good. These burgers are damn good. My dining companion ordered the veggie burger and it was also amazing. Staff are friendly, fast and efficient. It's a bit loud overall, but then again, everything is cement and tile for the decor. Whoever makes their guacamole must love making guacamole, because it was perfect! Nice bit of lime, a little kick from from hot peppers and a hint of cilantro. Just like I learned how to make it from my Hispanic friend's mom long ago. Chips and guacamole are a nice appetizer surprise that it well worth it. read more

5 Napkin Burger - Cheesecake was traditional NYC cheesecake and it was delicious - Burgers Near Me - New York, New York

I love coming to 5 Napkin for their happy hour! They do a normal happy hour as well as a late night happy hour, which is perfect for theater goers after a show! They have food and drinks on happy hour. My favs are the cauliflower bites, truffle parm fries, and their frozen margarita. The prices truly can't be beat! Dare I say the best Happy Hour in HK?! read more

5 Napkin Burger - Frozen Margarita - Burgers Near Me - New York, New York

we were welcomed and sat with a bowl of free pickles, which started us off on the right foot! the menu was full of options for varying tastes and food was out quickly. the cherry on top was that we were able to walk in and get sat quickly without having a reservation read more

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We have been to 5 napkin in the past and the food and service were good. Sadly this vist it was not the case. We were seated outside on a lovely night and it felt like we were invisible. Service was abysmal. No one came to ask how we were doing, how the meal is, you know things usually done at a restaurant. The food came and it was subpar. We both had burgers and in the past they were juicy and what you would expect in a burger a burger restaurant. This vist the burgers were subpar. The burger was dried out despite ordering it medium rare and lacked flavor. Wendy's has a better burger. Overall I don't think I will be back anytime soon. It gives off the vibes of tourist trap in hells kitchen now instead of hidden gem. read more

I customized my burger: lettuce, American cheese and red onion I received regular onion, which has a different flavor, and pickles and tomatoes which I did not request. I ordered before and it was right. So whoever made my burger tonight did not pay attention to detail or did not care. read more

Service was great and they even asked if we were going to see a show to know how to put in our order. The food was fantastic. We enjoyed the happy hour margaritas, cheese curds (with an amazing sauce i believe was made from angels singing), guacamole and chips, and truffle fries. Everything was amazing, including our server, Roldan read more

This has been the best dinner of my trip so far! Make sure to come hungry, because the burgers are huge! They bring out complimentary pickles to snack on while you look at the menu. The staff are welcoming and answered all of my questions. I ordered the Original 5 Napkin burger and the Truffle Parm Fries. OMG the fries were so flavorful I want them for every meal. The decor is modern, and I especially thought the hanging lights were cool. Worth a stop while you're in NYC. read more

5 Napkin Burger - Truffle Parm Fries - Burgers Near Me - New York, New York

I was a bit disappointed in the food! We ordered shrimp tacos which were the best option of what we had. For my entree I had the chicken chimichurri which was ok. I expected so much better. Their frozen watermelon did not taste like watermelon but was decent. Meh wasn't impressed and probably would choose elsewhere to eat read more

Ordered eggs and bacon for brunch on Saturday. The portion of eggs could not have been more than 1 tiny egg. It wouldn't have filled a 1/4 measuring cup. The eggs Benedict were overcooked and we sent it back. The original burger was big but nothing special for a restaurant with "burger" in its name. read more

It was my first restaurant in New York, and overall it left me feeling pretty disappointed. Whenever I asked for something, the staff either forgot or were slow, and they even brought the wrong order. To be honest, the burger itself was good, but there are plenty of places in New York that serve burgers just as good. If I were to go again and had the same experience, I wouldn't choose this place. read more

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As a real New Yorker, I usually avoid Midtown like the plague. But I was there for a show and I'm glad I came here to eat. The staff was amazing and they get 5 stars! The drinks did not have enough alcohol, so this is a 4-star review. The food was fresh and delicious. The spicy sliders had a little heat but it wasn't overwhelming. I will definitely be back next time I am in the area. read more

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Really good service on a Monday night. We made a reservation and it was probably for the best cause there was a decent amount of people. I got the turkey burger and fries. The burger was good and the turkey didn't seem dry. The fries were your standard crinkle cut fries but they still hit the spot. Loved the vibes of this place and it's definitely family friendly. read more

5 Napkin Burger - Crinkle Fries - Burgers Near Me - New York, New York

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