Michelle is the bomb.com!!!! Easy to work with, friendly, fun to talk to! I went with my teenage son to get a truck for him and she explained everything so clearly. Easy process and a great honest dealership. Go to 5 Star Imports and ask for Michelle!! read more

5 Star Imports - Auto Loan Providers Near Me - Noblesville, Indiana

This place is horrible Turn and run away as fast as you can. They sell Lemons and lie. Bought a Range Rover and asked it had been inspected and to see the report. They never showed it to me after asking 10 times. I purchased the car anyway. My mistake. Warning lights everywhere. They said they would fix the issues. They basically reset the warning lights and said they fixed it and never did. Took it back 4 different times and they said they fixed the issues everytime. They lied. I then took it to a real mechanic and they said that they had not done the things they said. They said they replaced the thermostat for one and the one that my guy took out was the original one. After a while the salesman said they do not inspect the vehicles, they just drive them and see if they feel any issues. Turn and run from this place. read more

So I changed this review after going for an inspection for the car and found out the brakes were bad even after I repeatedly asked the dealer to replace the brakes, he claimed he did but this is obviously not the case. I would change this review if I get a positive response and resolution on this matter read more

5 Star Imports - Evidence of bad brakes pad and rotors - Auto Loan Providers Near Me - Noblesville, Indiana

Naim and Hakan are amazing. Great customer service and smooth Transaction! Thanks so much I will be back! read more

5 Star Imports - My new baby - Auto Loan Providers Near Me - Noblesville, Indiana

Cars are nice but they all have issues. They will give you the runaround on repairs and no communication. Customer service is horrible. More like half star. I'm very disappointed as I bought 2 vehicles from them. I should of never went back. read more

OK so I'll start this out the best way I can bought a 2016 Jeep Wrangler ultimate with 49,000 miles on it. Good Carfax did have a few problems with it which they took care in the first month the second month I end up having the oil pressure light coming on, went back and was told That they didn't have time to look at it or fix it, but I wouldn't have to deal with my extended warranty and dealing with my extended warranty for almost a month now Due to the oil pump, failing and low mode and I am not getting help through the warranty company or through five star import so basically right now I'm stuck with a vehicle that probably more than likely needs a complete motor but have to go through hoops and stuff like this so my advice is to definitely do not buy anything from here Don't think their mechanics really know what they're doing because I'm having other issues that are being found because they are in that location to pull the motor out I don't know how this place gets 4.5 stars because right now I'm stuck with a $16,000 Jeep that needs a $10,000 motor And I can't get no answers from nobody. Oh and I had to take the Jeep to a different shop because they said they didn't have time to look at it even though they had ordered parts to fix something else on the jeep and those parts never got ordered supposedly or I don't know anymore so do yourself a favor stay far away from this place they will help you get into something but it might only last you maybe 2 to 3 months before you have major problems with it so I like to give an update on this post things haven't got no better. The owners are starting to make things personal even though I didn't make anything personal. I'm still stuck without having a jeep and now I'm stuck with a $3000 repair bill for diagnostic of the warranty. I would like to add that the warranty issue is not the fault of five star but they kinda do sell that warranty company and this also goes to anybody who has a extended warranty through the company WYNN'S EXTENDED CARE, INC.* they'll give you the runaround pretty much tell you that there's no damage to the engine and just put a oil pump in it and the engine will be fine so there is my update. I would like to say if anything changes I will make changes to these updates because I'm an adamant about putting things out there for people to see, especially in today's age where everything is out in the open and all you have to do is put a review on things. I just want to get the Jeep that I bought two months ago and I only drove for four weeks fixed properly so I have a halfway decent vehicle but right now that is not the case and this is why I am putting this out here. read more

so they do not honor their pricing. I had a deal that o worked on for days and got all the financing and cashiers check ready and ins on car that I will never take delivery on. They to me and my wife the shipping was included and once we got the check and was setting up delivery they then said shipping was not included in the price. so this kinda sucks after all I've done so I am out all the time and money to insure a car that I will never get. so this place honestly should have the doors closed read more

As soon as my wife walked in we got a bad vibe about this place, we walked in and except for maybe one person said hello, we got looked at by everybody else and then we were asked what vehicle we were wanting to look at and so we did, we'll come to find out the vehicle was being used to pick up stuff and then once they got back unloaded the truck and it did have a few scratches which they did say they would take care of, but we sat down and the payment they wanted was ridiculous and so they did their best to work with us, but it didn't work out and I hate to be like this, but I definitely wouldn't recommend coming to this dealership read more

They lost my title and refuse to give it back because they lost it, the cars engine broke down so we had to pay to get it fixed

Do not purchase a vehicle from this place! By far the worst experience I have ever had. I came here with a friend of mine who bought a truck from them and when purchasing the truck, there was a verbal agreement with the actual owner that they knew there were issues with the truck and that they had ALREADY ordered the parts to fix everything and were gonna give us a call when the parts came in. They never did, we waited an entire month before having to call them and see what was happening and if the parts were there. We were told to come in the following weekend so they could make a list of what all needed to be done and then they ordered the parts AFTER that. So basically they lied to us and never ordered the parts in the first place and they were giving us the run around on the whole thing making it extremely difficult for us. When we finally were able to bring the truck in for repairs, they kept it for over a week and told us it was ready to pick up and still not everything was fixed like they had originally agreed on. Had to call them first for information every single time, not once did they reach out to us about anything first. 0/5 stars is what I'd give them. read more

I should have read the yelp reviews before allowing my brother to purchase a car from this shady place!! He bought a 2011 Subaru from them that was completely rusted. He had the car for about 3 days before it broke down and then got it fixed. Then it broke down again after another week. The dealership refused to take the car back. Our only saving grace is that when we signed the paperwork they illegally allowed my brother to sign for the co-signer who was in Virginia. Because of that this dealership had to purchase the car back in its broken down state since the contract was voided! This place will do anything to sell a car and will be extremely shady while doing it! Avoid at all costs! read more

Are you looking for a vehicle with a rusted frame? Perhaps a pricey piece of yard art? Well, if so, 5 Star Imports is the place for you! My experience at this "dealership" has been one of the worst experiences ever. I can only hope to spare someone else what happened to me. Prior to buying the vehicle, the pre-inspection that I'd scheduled had fallen through due to heavy rain. But I went to look at the vehicle and test drive it anyway. The first red flag should have been that the fuel was empty even though I'd scheduled the test drive hours in advance. Given that the vehicle was an older model, the lower price seemed reasonable and would allow room for some necessary repairs, so I decided to proceed with the purchase. They rushed through every form to be signed. Second red flag, they did not have the title to the vehicle on hand. This is where I should have left, but I learn lessons the hard way apparently. They handed me my copies of the document in an envelope and I headed out. I later realized they only gave me a copy of the bill of sale. Nothing else. To make a loooong story shorter, I drove home 300 miles in a monsoon, only to find out just days later from a reputable mechanic that the frame was rusted so badly it was crumbling and cracked. This mechanic warned me not to drive it for fear that even a pothole could snap the frame in half. He had never seen frame damage so bad. He suggested that I try to get the dealer to allow me to return the vehicle or tow it to a scrap yard. I got a second opinion from a welder but same advice. Since I bought the vehicle as-is apparently I had little recourse. But thinking they might be reasonable and care about their customers and reputation, I contacted them to discuss my concerns. At first the owner was very apologetic, saying "we are not this kind of dealer" and "we will make it right". But by the next day he was speaking in an angry tone and saying "you cannot bring it back". The only options they offered were for them to sell the vehicle "on consignment for me" (so they make money again and re-sell a car that is dangerous to drive AGAIN to someone else) or "repair it here cheap". Knowing the extent of the frame damage the latter wasn't very reassuring. And keep in mind I still didn't have the title to the vehicle. Only after sending a title demand letter did I receive a title but it had NO SIGNATURES on it and was useless. I had to file a complaint with the State Attorney General's Office to receive a properly signed and documented title for a vehicle that was unsafe to drive. I would never sell a vehicle in this condition to someone without notifying them that it was unsafe. And if I didn't know, I would make it right after the fact. Please spare yourself any interaction with this dealership because they are in fact THAT kind of dealer. read more

Purchased a vehicle from them 8 days ago. Vehicle drove beautifully for 3 days, on the 4th day I started the vehicle and it sounded horrible, so I let it sit, to have it taken to a service shop. Had it towed to a Dealership on the 5th day, and the engine was gone. 5 Star Imports could care less and ignored my emails and weren't willing to trade the vehicle, after only having it for 5 days. BEWARE AND STAY FAR AWAY FROM THIS PLACE!! They deserve -100 stars! read more

If I could rate this place a zero star I would, I purchased a Subaru Outback from them 2 weeks ago and it's already gone both steering knuckles exploded on me The Axles have to be replaced rear control arms there's an oil leak and a power steaming leak Constantly dumping money to vehicle that should be safe and Sound getting a law suit at this point, stay away stay very far away read more

Do not buy a car from this place they will scam you and cheat you out of your money. If you want a vehicle with an engine that dies a couple days after purchasing then this is the place for you. Buying a car from this dealership has been one of the worst decisions i've ever made and I would suggest staying VERY far away read more

This place is extremely shady, lies straight to your face, and then does NOT do what it says it will do. I was looking at a car here recently that I really liked. After I test drove the car I asked if it had been in any accidents. Immediately the salesman says "No, no, no, we would NEVER sell anything like that!" When I ask to see the Carfax report, he pulls it up and what do you know, there was an accident clearly reported! Obviously he hadn't taken any time to look at the report, even though he knew I was coming in to look at the vehicle. He just wanted to sell the car, which is why he lied to me and told me there weren't any accidents when he clearly didn't even know. It did report that it was a minor accident, with no major damage reported, but that's still a lie. I actually decided to buy because it was a good deal, had everything I wanted in the car, and was exactly what I was looking for. So I went ahead and purchased the vehicle, but asked them to fix a few items. They put down on the paperwork that they were going to replace the windshield, replace the front grill, and replace the mirror adjustment button. I told them I would pick it up in 1 or 2 weeks, depending on when I would get back in town from a work trip. So I called them at the end of that first week, and found out that they hadn't even ordered anything, and that it wouldn't be ready until at least another week. Since I had said 1-2 weeks, I gave them that. I call near the end of the second week and they still haven't fixed anything. They said they were still waiting on a couple of the items, and they still hadn't ordered one of the parts! This was 2 days before I told them I was for sure picking the car up! Finally, I called them the morning of the day I was going to pick it up. They said nothing had been done yet, but they were going to replace both the windshield and the front grill that day. They claimed that the company that they ordered the mirror adjustment button from had sent them the wrong part, and that they were going to go pick up a new part in a couple of days. At this point, I just wanted my car, since I wasn't sure they were ever going to get anything else done. I also had asked them not to drive it around after I purchased it, even though they still had it on their lot. They immediately said "No, no, no, we would NEVER do that!" I was like, I've heard that before... When I went to get in the car, I could CLEARLY see they had been driving it around for the 2 weeks they had it AFTER I purchased it. It had almost 700 more miles on it than when I purchased it!!!!! So fast forward to today, and about 4 weeks later after I picked my car up. I STILL haven't received my mirror adjustment button which they said would be mailed the MONDAY after I picked my car up. And they seem to have blocked my phone, because when I call it just goes to voicemail. They won't ever return my emails or calls, even when I leave voicemails requesting it, and they kept making excuses for all of the things they didn't get done. Bottom line is, if you are still reading this, I would NEVER, EVER, EVER, recommend buying a car from them. In fact, in light of this experience, I would warn EVERYONE from buying any car from them. They are TERRIBLE at customer service, and once they convince you to buy, they literally just ignore you! Not sure this will actually help anyone, but please, please, please do your research before EVER buying from this place! read more

The sales associates where very knowledgeable and helpful. We are extremely happy with our purchase. They took a lot of time to research a bunch of places to find the vehicle that fit into our parameters. #customerforlife read more