We come here all the time but this time we got this cashier that we havent seen before ... my daughter a young girl didnt pay attention (I know it's her fault) grabbed a slurpee cup and put soda in it ...the cashier asked "what's this?!" No hi no nothing ...then my daughter said it was soda she then said "well it's the wrong cup" I then said "well can she just switch cup" "NO! I'm gonna have to charge her for that cup!" I was like really? I know it's a couple cents more but sheesh shes a little girl just let her switch it not like she had a slurpee in there it was a SODA!! MEMBER LAST DIGITS WAS 6851 Unless she used someone's else sign on It was around 6:10 pm ...all I normally come for is a cup of coffee and my daughter grab some snacks ...she dont have to be so rude! I work in retail too and I know when a customer is wrong and when they are right ...but sheesh be a little nicer to the young ones -just saying read more

This is the worse 7-11, they don't know how to count and they steal your change !! Used the rewards point and they don't wanna accept it from the 7-11 app!! Done go there !!!! read more

All the reviews are right. The big fat cashier lady is a real piece of work. She is so rude and definitely just hates her life after years of working in retail you can see it on her face she just hates life and doesn't want to work with people anymore. In spite of that i can't give her any sympathy. Lady if you hate your job, QUIT. You have the nastiest attitude when asked a simple question and don't deserve to have a job if you're acting like that. Every time i've been to this location it's always like this with her. This location needs new management and a huge upgrade in staff. She is the most unpleasant person ever she reminds me of the old lady in Monsters Inc! read more

Very slow. Can't answer questions asked. Unfriendly staff. Not willing do simple thing as wave hand to customers when order ready

So I came here in morning time 7:55 am so there on the register one ladies she is big and tall ladies and I bought a gallon of milk and four taquitos jalapeño so first I ask to her a ranch for taquitos and she told me in rude behavior we don't have a ranch after than I was taking a cheese from the chesse and chilli machine so that time she told me again in rude behavior you can't take a cheese for taquitos if you want a cheese then you can pay 1 $ after than you can take a cheese but you can't take a cheese for taquitos free so I am saying to everyone please don't go this seven eleven bcs here no good service no good talking way and rude behavior and attitude it's bad service zero star read more

7-Eleven - So this machine is for cheese - Convenience Stores Near Me - Artesia, California

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How disappointing: small coffee plus chips set me back $6.88. It's not the price but rather cold coffee!! Also did you know door dash pick up is happening from 7-11? Wow that's crazy. So here's a photo of the geraniums growing outside to make up for the one star The cash register is manned by a nice older gentleman but the cold coffee is simply not acceptable. I'm sure many people stop here for other things like Amazon pick up - ID required, so that's a convenient thing. Otherwise clean and well stocked shelves read more

7-Eleven - This is growing outside - Convenience Stores Near Me - Artesia, California

Scam operation! I never got any of my ordered items but they marked it as picked up! Employees were rude and not worth dealing with!

I always get a bit creeped out anytime I enter a 7/11 or any type of convenience/liquor store when no customers are in the store (been watching too many IG reels). Came in to get my weekly allowance of lottery scratchers & no employee in sight. I waited a couple of minutes and I finally heard a voice coming from behind and the gentleman assisted me with my purchase. Parking lot was pretty small as I wouldn't have stopped otherwise. read more

I walked in to get a soda refill and asked if they do refills. The man said yes. He then said the refill is 1.99 for a large. As I was getting my refill, I noticed stickers next to the large cups say $1.79. I asked him why a refill is $.20 more than a drink. I said I'm bringing my own cup, so why is it $.20 more. He wanted to see where I had seen the price of $1.79. I showed it to him. His only response, and a rude response, was he doesn't make the prices. If I didn't like it, I have the right to make choices. I said, you're right, I do have a choice. I paid for my drink, and my choice is to never come back to this 7-11. I don't appreciate rude service! read more

Scam store. Claimed they gave my order to others and reject my pickup but still charged my order. Very rude staff!

I don't understand they seem like don't want money. Y they open for business? The service is bad, I came a round 7pm she keep touching he nose and hairs. Very slow service! read more

Such a waste of time coming here the cashier on duty doesn't seem to want to work or do his job.... Horrible attitude and customer service.

Worst customer service ever, they always give attitude!!!! Looks like employees don't like to work there, always on her phone. They need train for customer service and how to greet customers. Without customers, you don't have business. This store is the worst 711 store . read more

Worst 7eleven customer service. Doesn't even deserve 1 star. I don't recommend this location coz they cheated in pricing and my husband asked for receipt the old man refused to give receipts. We bought 4 sodas and it's 2 for $3. That's $6 plus tax and crv should not come up to $9.56. My husband told him that he overcharged him and the old man snapped at him and told him that he don't trust their system and refused to give receipt? What a joke. My husband asked for the manager and the old man Filipino guy told him that the manager is not available. I don't recommend this location and watch out and always ask for the receipt coz they overcharge you. Horrible customer service specially the old man. read more

I dont like saying bad things or give A bad review but when I went to go buy cookie, the price that cashier gave me and the one that was on the counter was different. I kindly asked why there was a difference but he just said he doesn't know and she said there is only one cashier and if I cannot pay I have to leave. I was very surprised by his attitude so I asked him why is he giving me an attitude. And suddenly he says take away the cookie that I was trying to buy and told me to leave. I was very shocked because I went to the store to buy the cookie for my niece and suddenly he took it away. I waited and told him that I need to buy and he said if you don't have this amount of money you should leave. . I told him I have money to pay and told him that he shouldn't be giving an attitude like this to the customer. He didn't even listen to me and he didnt even care. he was still keep giving an attitude to a customer.. To be honest, I had to buy the cookie since all the stores were closed but I will never go here to buy stuff. Please don't go here. the service is so bad if I had a chance to give them zero rating I'll get them zero rating. I'll never go here again!!!!! Dont go here~! You'll have a nightmare!! read more

I would not recommend this location to warm up food or buy food. Store owner told me I have to spend 5$ and up to use microwave. I'm not broke but that's ridiculous. I understand if she said buy a water but not even that. First time I go to a 711 and they tell me how much to spend so I can use the Microwave. And all her food was dry and hard and she expected us to buy some horrible food like that. Would not recommend at all. Plus she was rude telling me these things and I was happy and fine walking in and being respectful. read more

I love 7-11, they have my Coca Cola Slurpees. I have never been in this location. It looked newer on the outside. When I went in the place was kinda disorganized, like they haven't had time to clean up after a mad rush. The area where drinks are was pretty tore up, people are pretty much slobs. I was happy though, I got my slushy and some treats for later. The older gentleman was very nice at the counter. He was trying to tell me a story about a drink that has a marble on the top. To be honest I couldn't really understand him or what he was trying to tell me about it. But I laughed and smiled to be polite. He was very nice. I didn't know 7-11 has a rewards program. I don't get to visit 7-11 often since moving from the OC. I usually go to Circle K, I don't know how much it would benefit me. If I was a regular customer I would definitely sign up for it. read more

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No Star! WORST ever cashier his name is Gandhi! Not helpful and yelling at the customers. No customer service at all so not go to this 7 eleven. This cashier SUCKS!!!! read more

Manager decides no debit purchases under $3.... Literally the only store in the entire chain that does this. Asked the lady about it and she acted like she didn't know anything. Kept asking her, come to find out she's the "manager". 7-Eleven, what gives? read more

7-Eleven - the front of the store - Convenience Stores Near Me - Artesia, California

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This 7-11 has a huge parking lot which is rare for a 7-11. Inside it is exceptionally clean, very organized and has amiable folks at the counter. It's a typical 7-11 so you've got the snacks, candies, coffees, slurpees, pre-wrapped sandwiches, hot dogs, scratchers...you get the idea. On my recent stop here there was a scraggly homeless guy out front but he wasn't bothering anyone. read more

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This is the worst 7evelen I've been to. The employees have poor customer service and looked like they hate their job.

Staff are dishonest and rude. I saw a customer forget to take $3 of her change and the manager/owner just pocketed the cash right in front of me when I was in line... On top of that, I bought an oatmeal that was expired more than 3 months ago. Terrible business ethics. Will not be going back or supporting a crooked business model. read more

7-Eleven - Expired Oatmeal. Be sure to check all your groceries before you purchase from here - Convenience Stores Near Me - Artesia, California

They don't want you to use your points here to redeem anything. The guy skipped the part where I can redeem my chips and when I asked I wanted to redeem using their app they said no. WTF? read more

Not selling at advertised prices and rude ass staff if you don't want to help customers find another job. Usually the clerks at 7-11 are friendly these assholes get mad right when you walk in because they don't want to work read more

Fine 7-Eleven store. I am a regular 7-11 shopper, and I find that most locations are basically the same. What differentiates them the most is cleanliness and customer service. Unless the location is dirty or the staff is rude, they are not going to get lower than 3 stars from me. This specific store is a nice location. Large parking lot is a plus. Walked into a clean and well stocked store. Employee's service was polite. Would definitely stop in again for future needs. read more

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This 7-11 on south is absolutely horrible. The big lady was soooo rude and smelled really really bad, I cringe at the fact that the cashier was referring to her as "his boss". The older male cashier was rude as well, it's crazy. Drink machines often don't work, terrible customer service, drive to the Artesia location!!!!! read more

I wish I can leave no stars, bald headed old man is SUPER rude. What kind of worker cusses customers out? He kept calling a doordasher names and cussing at him because the doordasher went in to pick up an order. read more

The heavy set lady is always rude when I come to this location to pick up orders. I believe she is the owner since she still works here. If I were to see all these reviews about her I would have fired her. We as customers and delivery drivers should go protest this location to show 7/11 corporations that they need to take the rights away from this location.. zero stars is not an option but should be read more

I went here looking to purchase a Metro TAP card. I asked the manager if they have them for purchase, because this store was listed online. They do not carry these cards. The dude is so RUDE. read more

Can you say rude. First off we walk in the door and the female working today 08/14/2021 @ 12:05pm is rude Does not acknowledge customers and definitely gives off the vibe she does not want to be there today. She gives rudes looks/eye contact and makes customers feel unwelcomed. Thumbs up to the dude working his but off collecting the trash and helping us out! read more

The staff is very unprofessional. Instead of making the orders she was on the phone screaming at someone.

I don't usually write reviews, HOWEVER!! This 711 deserves one! My only issue here is the heavy girl working there. She is rude, miserable at her job. I went in for a doordash order and she was cussing at the older guy! Get some manners girl!!! Also she said she did not have the order, when she did. When she gave me the order she threw the milk on the counter. If the owner is reading this, please do something about it. Watch the reviews and fire anyone making your store look bad and lose clients. If you (heavy girl) are the owner, go sign up for some customer service or change professions because your no good at what you currently do! Bye read more

Do not go to this location. Save yourself the time. Horrible service, Unprofessional and disrespectful employees. Constantly. I've come to this location a couple times in the past month, and each time there's been a negative experience. The first time I came, it was to load money on to my credit card. They were trying to tell me they don't do that, but I'm well aware they do. So, when I insisted how to do it. Then the guy proceeded to do it. And was rude during the whole transaction. Then, the second time I bought a few items it was like $15. And I had only brought ones. But with liquor stores, it's common to be appreciated for giving them smaller bills so they have change for their customers. But nope, the guy threw a tantrum over the fact I payed $15 in one dollar bills ... it's not so hard to count. I don't understand why you work there, if you're too lazy to do your job. Then the third time, I came to load money a second time, and the "system was down" which I'm pretty sure it wasn't. So he was basically denying me service. And lastly, I went one more time. And I bought something for $20 something dollars and payed with $40 and my change was supposed to be like close to $17 and he tried giving me $8 and when I had told him he gave me incorrect change. He copped an attitude and snapped at me! "No, I didn't don't fucking tell me how to do my job!" Talk about completely disgusting and unacceptable behavior! I showed him my change, and my receipt. And he handed the accurate change back and walked away without apologizing or saying a single word to me. This location is a joke and should reconsider who they're hiring. read more

I always come to this 7-11 since it's right next to where I live and the cashier that was there two days ago, an elder man that is balding, was really rude and tried stealing some of my money! I came in to redeem my money from scratcher tickets I got and the total was supposed to be $29, but he tried to be slick and say it was only $19! I was about to agree until I double checked the receipts and made him recount it, to which he got mad and then asked me "what else do you want?!" in a really rude way! Everyone beware of how much they are charging you because they will try to rip you off if you're not double checking! read more

Extremely rude service from the woman who works here, one Saturday around 6:30pm to get a regular coffee and the woman told me that she would no longer make regular coffee that I could choose another one, how are people of that level hired? read more

This place isn't bad. But the few times I've came in there's a female employee that doesn't wear any face covering and is always pushing the tacos but the fact she's trying to talk to me and not wear a mask is unacceptable. She yelled at one of my coworkers for not wearing a mask by accident because he left it in the truck and she yelled at him to leave. read more

i accidently drop my wallet money 1,900 cash and they wher rude not helpfull when i called now my rent n grocery for my family down the drain read more

7-Eleven - Convenience Stores Near Me - Artesia, California

The big lady here is really rude for no reason. I was trying to use the promo on the app (1$ any size coffee) and with an attitude she said I couldn't get it because it was a large size and I had to get the "any size cup". I thought she was joking but she looked at me and was obviously annoyed. I was thinking she may not have understood the promotion advertised all over the store so I explained to her what "any size" means and she finally scanned the code. I know it wasn't a language barrier because she speaks English perfectly. She probably thought I didn't know what it meant since I have an accent so I wonder how many people she has tried to trick. But I still don't understand why she had an attitude. I come in a few days later (today) as a doordasher. And even though I'm wearing a doordash shirt, carrying a doordash bag, give her the name of the orders, show her my ID, and the app with the names, she still refuses to give me the orders because suddenly, after she took my ID with her and fixed the orders, she needed the order ID which wasn't on the app. I even showed her there was no sort of numbers anywhere on the app. No other employees here had ever given me such a hard time. I had to contact doordash support and she wouldn't answer the phone when doordash support tried calling her. I had to leave without the orders but luckily doordash still paid me because they couldn't understand why she was refusing to give me the orders. On top of all this she has her kids running around, screaming, and bumping into customers. Her attitude is the worst part. Everyone else that works here is really friendly and helpful. I don't understand why she hasn't been fired since I see a lot of people here complaining about her. read more

This is the second time I'm going to post a bad review about the obese worker with the 18 wheel tire. Now I know it's not random it's personal.My bf and I usually go and buy blueberry Swishers. So last night we walk to 711 and this water buffalo had every other flavor swisher on the shelf and deliberately removed the blueberry which i purchase 2 packs of every day....lol....Why it got personal on her part with us is beyond me. Her demeanor towards us and other customers is very unprofessional. It's obvious to me and other yelpers she has a problem and no customer service skills. MANAGEMENT FIRE THIS BITCH!!! read more

I came here to buy something and ran into a friend who was also purchasing something. There were to employees, a man and a woman. The woman was complaining, loudly, about a customer who had recently left. My friend wanted to buy a lotto ticket, the man said he had to do inventory. He didn't offer to let her purchase it and then go back to complete inventory or offer any other way to sell her the ticket, so my friend said, I'd rather not buy from here because they are rude. If you are the owner, please hire people that talk about customers when other customers aren't around. Hire people that are nice, smile, or care to sell products so you can make money and they can have jobs. One upside is that there is a decent amount of parking. read more