Had a water mitigation need. Jarrod Woeller was a great technician. Communication was quality, told…read moreus what to expect, and pricing was transparent.

The remediation was great. Ryan and Jarrod were awesome with the remediation. They got rid of the…read morewater and responded quickly to get started.

Edward did a great job, couldn't even notice anything happened!…read more He was able to completely patch up a leak in our ceiling.

Great work. We had a big job needing to remove all of the original dry wall in our garage and…read morereplace it. Showed up each day on time, ready to work. Worked really quickly and efficiently. Had a lot of enthusiasm for the work. Completed the job from start to finish - demo to freshly painted walls and baseboards installed. Well priced for the work.

Chase is so honest and helpful. He did a great job by checking the attic that was leaking water and…read moremade sure that there was no mold and gave us great suggestions.

We asked them to come out after a toilet leak back in March 2025. They were great in the moment,…read morebut after being paid by out IN FULL by our insurance company, they raised the price and asked us to sign something saying that they were to be paid even more money (which we refused because again they were paid in full). Now they are harassing us for the so-called remaining balance. We have repeatedly explained to them that they were paid the agreed upon amount of $11k+, but we are still getting emails from them asking for more money. I wish I had called an entirely different company for my house flood rather than rely on the Google search I had to do that morning. Hopefully, this review will help you avoid a terrible mistake.

I worked with Jay Curry and had a great experience. He was professional, patient, went above and…read morebeyond and communicates well. I have a one story downstairs addition connected to a 2 story wall of the mainhouse and have a complex leak issue at the corner. He gave me good options for a permanent fix. I would not hesitate to work with him.

Trey and his team were great, very reliable which is hard to find these days. Highly recommend!read more

I can't say enough good things about Twin Pillars Restoration! After we had major water damage in…read moreour home, Chris and his team showed up fast and took care of everything. They made a really stressful situation so much easier. Chris was super easy to work with, kept great communication, and gave us fair pricing and no hidden surprises. The quality of their restoration and reconstruction work is amazing, and they left everything spotless when they finished. If you're dealing with flood damage, water cleanup, or fire repairs, pretty much anything you could need with repairs these are the people to call. Honest, professional, and they genuinely care about their customers. Twin Pillars Restoration definitely deserves more than five stars!

I highly recommend Twin Pillars. Their team was professional, efficient, and communicated every…read morestep of the restoration process. They took a stressful situation and made it so much easier to handle. My home looks amazing like the damage never even happened!

I was excited first to communicate with John and go over a couple items I needed fixing. John…read moreprovided very low rates but seemed he knew what he was talking about. I provided pictures for two of my items to get fixed: ceiling sheetrock in the garage and trim around the window. John came with Bonnie to do our job, and provided us quite different quotes, which still seemed reasonable, but much higher, more than double for the labor. It also felt strange as he separated both jobs into separate quotes, all discussed verbally. The quote for the ceiling did not match the original quote, was higher. For the window the quote was much higher, but I saw their hesitation there, observing their body language. We still decided to move forward. John and Bonnie went to Home Depot to pick up supplies & started to work in the garage, fixing the sheetrock and did a good job. I was happy about a great job they've done. However, they said they will have to come back to work on the window. We made a time next week. In the morning, a couple of hours before they were suppose to show up, I texted to confirm they were coming, and to my disappointment I received a text saying they will not. John gave an excuse I did not believe in, as things were not adding up at all. He said they will "cancel until further notice". John did not return my texts or phone calls afterwards. It was clear they did not want to do the job in the first place, but was not telling it directly. I was very disappointed they did not finish the job they accepted. I know they are starting up this side of the business and they did a great job with the ceiling. But being flaky and following through with the commitment seems like is a major deal breaker for me and pretty common in this type of business.

We have used ARA a few times at home and at work. John A. has really gained my trust. I have had a…read morefew carpet cleans done by his company since I have lived at the same apartment for a few years. He's gone as far as replacing my a/c filter when I sprained my ankle a few months ago and Oscar R. has helped me explain in spanish to my mother the process of a "make ready" (I think that what it's called? Basically getting a rental home ready for move in). I call them before anyone else when I need any kind of repair.

Austin Hi-Tech is awesome to work with and I'm glad my insurance company referred this company to…read morerepair the water damage from the broken pipes and sewage backup. This entire team works fast and really enjoy taking care of their customers as if they're family. My hats off to the entire mitigation, contents, and reconstruction teams of Chase Stephenson, Laura Mora, and Tanner Lane who really knew how to make a stressful experience not as stressful.

I worked with Austin Hi-Tech from the mitigation to the restoration portion of the job for a…read moreduration of 3 months. Chase and his team initially answered the phone and came to our house following multiple water slab pipe leaks (cold and hot lines) in our kitchen and living room area. He helped us with mitigation was super nice, easy to deal with, and fully understood that me and my family were going through a lot of stress at the time. They sectioned off the area that needed to be dried out and ensure all the dehumidifiers, blowers and purifier units were placed inside this area to help control the heat in an area without any AC vents. This made a huge difference for us since it allowed us to continue to live in our home while going through this painful and lengthy process and still have full use of our kitchen sink throughout the entire 3 month process. We also decided to use them for the restoration portion of the job which we didn't have to do. That's when we worked with Andrew and Tanner as well as Rodrigo and Nelson. They had a lot of work to do including replacing all of our kitchen cabinets, doing lots of dry wall repairs throughout the home, add insulation inside walls, plus much more. They worked with our schedule throughout the entire process and kept us up to date with texts and emails so we always knew what was happening at any given point. Mostly, they were professional, always punctual, fully knowledgeable and patient with us. We would highly recommended them.

My elderly parent's water heater leaked and made a mess in their laundry room and garage. They…read morecalled Together Design & Build and Avri, the project manager, came right out. Avri was able to get them scheduled right away. He kept them informed every step of the process. Avri did a great job! Jose was our contractor. It only took him a few days to complete the job. He really took his time and did an excellent job. I would highly recommend Together Design & Build. They were prompt, professional, and the price was fair. We would definitely use them again.

[UPDATE TO THE BELOW REVIEW: This evening (Dec. 2nd) I received a call from Ido the owner, which I…read morefound highly offensive as it came after Ido reported that I lied about my experience to the BBB. The owner refuses to take responsibility in public, while sending nicer emails in private and trying to phone . . . this is /deception/ on a stick. You do not say one thing in public and in private say "I didn't really mean that." Ido is upset this negative review and would like it gone, but is unwilling to apologize or be truthful. I'll be updating all my social media reviews according. You'll notice that there are a sudden rash of bad reviews, not just from me. Do business with this guy at your risk.] I have tried to use this company twice. Both times, appointments were easy to set-up and Maria (not sure how to spell her name) was kind, helpful, and lovely. I had a minor flood and needed a company to work with my home insurance for the repairs. "Together Design" was one of four contractors I consulted, all with excellent reviews here and on Google. Avri the project manager was courteous and helpful, and was the last estimate I needed for the insurance company. I waited some weeks, but an estimate never came. I finally called the Avri's phone number on the caling card he cave me (I think I woke him up, sounded groggy at first). Avri said that my expectation for an estimate was misguided, and that he's being doing this job for quite a while. He said that the way "Together Design" works is that they only provided an estimate once I hired them. I said this is backwards, that I am to receive estimates and select the company I felt comfortable with in consultation with my adjuster. Avri stared to make excuses, none of which addressed my concern--that to consider them, I needed an estimate. I found his customer service quite rude: he kept cutting me off, he would not listen, he was defensive, made excuses, and so on. He stressed his experience, to which I responded three other contractors have already provided estimates and I was waiting for his. Avri said estimate-first is not how they do business, but he would get an estimate to my adjuster ASAP anyway. After a few days without an estimate, I went with another contractor. Maria called to follow up, and I told her my issues. She asked if I could give them another chance, I said not at the time, as time was of the essence and I needed the work to start yesterday. Disappointing, but I was ready to move on. Flash forward five months later, and I haired a crooked contractor who I am now unfortunately suing (cannot review them yet until that suit moves forward). I remembered Maria asking if I could give them another chance, so I decided to call again. Like the first time, communication was clear, easy, and Maria was very easy to work with. I was asked if I wanted to work with Avri again, and I said absolutely not given how poorly he handed the first time. Days later, however, I received a phone call and Maria said she was "calling with news." After she shared with the project managers my videos and photographs, they concluded my "scope" of my project was "not a good fit." I asked if it was "too small" or "two large" of a job. She said, "uhhhh . . . legally I can't say." I found this quite odd. She apologized, expressed wanting to help, but it was not something they are willing to do. I asked again why, and she would not say. Perhaps it was because I did /not/ want to work with Avri, but another PM. As I was about to post this review, I received a message from "Ido" who said their company /only/ takes on remodels from "start to finish." This was the first I have heard this excuse, it's certainly not mentioned in their advertising. If this were truly the case, I should have been told this upfront so I did not waste my time again. Maria asked I give them a second chance, and I did. This is a private business, and it's their right to turn down any client. Absolutely. It's also my right to report my experience. I'm trying to be careful not to be too judgement, but not being "legally" able to tell me why they wouldn't take the job the second time appears deceitful, as does "Ido's" explanation they /now/ only do start-to-finish remodels. Your milage may vary.