As usual a thorough job at a good price. Rheann is easy to work with and very personable. We've…read moreused them for many years and will continue to.

Third time they have come to the rescue! Amazingly passionate and knowledgeable about any critter…read moreor pest issue.

We had rodents in our attic and contacted EWS. Guadalupe Martínez professionally sealed the attic,…read moreset the traps, and when it appeared that there was no more more activity up there, he returned, picked up the traps and sanitized the attic. We highly recommend Mr. Martinez. He is a true professional offering excellent service and good communication throughout the process!

We couldn't be more pleased with Elite Wildlife Services. Mark was Johnny-on-the-spot about getting…read moreto our house to assess and solve the problem, which I thought was rats in our attic. As it turned out, the main problem was probably not rats so much as it was a larger animal on the roof seeking an entry point to the attic. At any rate, Josh sealed off every possible entry point for any size animal from mice, rats and on up. We're pleased that our home is sealed from rodents and other wildlife, plus guaranteed for 1-year. I especially liked Josh keeping in touch with me as to his arrival times. He is a pleasant, personable, and organized young man who knows his job and got the job done within 10-12 days. My only negative comment is the price was a bit high, however, we're firm believers in "you get what you pay for," and the quality of their work is top-notch. Edward & Cynthia B. Houston, TX

We found Jerry through Yelp. We are VERY impressed! If I can save you some time, I did get other…read morebids. The other bids were more expensive, and since Jerry came out for an estimate the same day I called, I knew what to look for in other bids. The other bids missed so many trouble spots Jerry saw! AND, the other bids did not include repairing damage. Jerry repaired BIG holes squirrels made in wood, including in doors of a custom made cabinet. My heart sank when I saw the damage. When Jerry said he could repair it, I wasn't sure how, but I told him to give it a try. Jerry made the cabinet look super cool! He used metal across the top so the little critters can't try again. He matched the metal to the wood! I took my husband and two sons out to see the repair, and they swore up and down there was no way it was metal. They said the cabinet looked brand new and they couldn't tell any difference from before the squirrels chewed it up. So, the other bids didn't see all the spots Jerry found, and no one else offered repairs, but their bids were higher. Jerry was extremely professional the whole time, stuck to his estimate and followed through with everything he said he would do. No more critters in our attic, their old entry spots are sealed off and we can't even see the damage. We've already recommended Jerry to neighbors.

Thankful for Jerry and his services. Responded quickly and was able to come out sooner than others…read more We didn't catch anything but he was able to seal up some entry ways by our garage door and into our attic and made It look nice too. Recommend especially if you have those corner gaps with your garage doors.

We had a rat problem in our garage and contacted Jesus at Bridge Branch Services. He responded…read morequickly, and his pricing was very reasonable. He and Jose set traps, thoroughly inspected the property, and sealed all potential entry points around the garage and the entire house using wire mesh and foam. He also checked the attic and placed traps there as a precaution. After we emptied the garage, he returned to vacuum and disinfect all the affected areas. More recently, when we uncovered another area that needed attention, he promptly came back to clean and disinfect it as well. Jesus is extremely thorough, professional, reliable, and has a wonderful attitude and sense of humor, making an unpleasant situation much easier to deal with. We truly appreciate his attention to detail and commitment to doing the job right. We will definitely continue to use Bridge Branch Services for all of our pest control needs and highly recommend them.

I highly recommend this company. I was having an issue with rodents in my attic. I was able to…read moreobtain an appointment in less than 24 hours. He was timely and very professional. The treatment plan was extensive and with 2 follow up visits included. Great Job

I've never had a rodent problem before, but when I did I didn't know what to do or how much it…read morewould cost. I knew I wanted great service and a full cleaning and securing of my property from future infestation along with a humane extraction. I found Rene and RP Rodent via Yelp and he was able to be on my property the same day. He was able to make a thorough inspection within his first 15 minutes and fully explained not only the severity of my situation but also the complete remediation process and the cost. The same day I had an agent from one of the big box companies come to do their inspection, and that's when I knew that René had something they did not, something critical. The agent from the big box company did not walk my property, they did not even enter the attic to look around, but they did come up with an exorbitant quote for the same work Rene suggested. That gave me the signal that Rene was trustworthy and honest about his pricing and services. I can't stress enough how warm that made me feel. Rene promised detailed camera based monitoring, the big box did not. Rene delivered humane extraction, the big box did not promise that. The rest of the services were comparable, but the price was in no way similar. I'm a man on a budget, and in my emergency the big box wanted to take what I could not give. Rene delivered superlative service and removed all doubt. I was lucky to have only adult raccoons, and extraction was completed in just two days. It was a real privilege to work with Rene on this project, and I am really fortunate to have met him and his team. They were very respectful of my property and their work was comprehensive. They went above and beyond beyond my expectations, and I don't think even the smallest mouse could nest in my attic now that they completely sealed off potential egress points not only on my roof, but all around the base of my house and all the nooks and crannies I did not consider. Throughout the process, Rene maintained contact with me sharing updates on the monitoring as well as the rollout of the plan and his crew's logistics. Thank you for the right service and experience. You certainly earned my business and would be the only company I recommend for rodent control. May God bless you and your team and your company.

We called Rene late on Saturday because the house we rent had squirrels getting into the attic. I'm…read morenot kidding when I say he was at our house and in the attic within thirty minutes. As he walking up, he saw the issues immediately. The very next morning, he had someone here installing cameras, one way doors and sealing the roof. Within 48 hours, we were able to catch multiple squirrels getting into the attic in several different areas we didn't know about. He has been constantly updating us with what he is catching on the cameras and is coming to seal the other holes we found tomorrow. He even gave us a very competitive and comprehensive quote that we sent to the landlord for additional work (hopefully the take him up on it). We cannot recommend RP enough. Thank you so much!

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

Solved my problem quickly. Called these guys up told them my issue, they quote me a price, showed…read moreup to spray, and my bug problems are solved. Total explained everything to me answered all my questions. Answers my calls and text every time. Highly recommend them for pest control issues. Great customer service.

I don't typically post negative reviews, but I'm sharing this to document our experience and to…read morehelp other homeowners make an informed decision. We live in a home built in 2021 near active construction and developed a rodent issue in the attic. After initially managing it with traps, the problem escalated when I noticed a strong odor on Monday, 4/27. We found significant droppings and urine staining in the attic, so I requested multiple estimates. Pest exclusion quotes ranged from $900-$1,850, and duct/insulation remediation ranged from $4,800-$7,800. I found Total Pest Elimination based on strong online reviews from yelp. On Wednesday, 4/29, I contacted Juan (the owner) for a written estimate. He sent Elli to inspect the attic; he attempted to locate the source of the odor and set traps but could not find the dead animal. I repeatedly followed up for the written estimate, which was not provided until the next day. My husband and I hired the company because they offered a single-scope solution, provided the lowest quote, and indicated they could start quickly. The total estimate was $6,600, and Juan stated the work would take a couple of days. Communication and scheduling were inconsistent from the start. On Thursday there was no proactive update; when I called, Juan said they would begin Friday, 5/1 at 9:00 a.m., and offered to send Elli Thursday evening to set traps. Elli arrived with Andrew, brought odor eliminators, set traps, and again searched unsuccessfully for the dead rodent. They confirmed they would start work at 9:00 a.m. the next morning. On Friday, 5/1, no one arrived at 9:00 a.m. At 9:22 a.m. I texted Juan and was told Andrew was "around the corner." Andrew arrived around 9:48 a.m. without supplies or direction and remained in the attic until about 12:30 p.m., when Juan arrived for the first time with minimal equipment (a small shop vacuum, bags, and paper to protect the entryway). Juan then requested 50% payment to purchase supplies, which had not been discussed in advance. Elli arrived after 2:00 p.m.; with limited equipment, they located and removed the dead rodent and then left. I was told they would return Saturday at 9:00 a.m. to complete the job. By this point I had paid $3,500, and I was relieved the odor was improving after the rodent was removed. A larger crew arrived Saturday and began removal work with two shop vacs, but the job was not completed. I was later told Sunday would not work, and that they would return Monday at 9:00 a.m. and finish by Tuesday at the latest. Late Sunday night (11:35 p.m.), Juan texted that he was trying to locate a machine to rent and would update me in the morning. As of Tuesday, the work still was not finished, and the team left approximately 10 large bags of old insulation at the curb despite my request to move them (my garage has been unusable throughout this process). It is now Wednesday; I have had to cancel appointments and stay home, which has disrupted my job search and daily schedule. I also want to clarify what was represented as included in the scope of work: closing all exclusions, setting traps, and returning weekly (four weeks) to remove any rodents caught. I was also told they could remove and replace all contaminated insulation and, once removed, sanitize the attic floor. That capability was not there. Juan arrived with only a small shop vacuum and suggested the crew shovel insulation out. He hired contract workers who said the proper machine and appropriate PPE were required, and there was no plan or containment (plastic sheeting), even though our attic access is inside the house--not in the garage--so containment is essential. The insulation "upgrade" conversation was also misleading: I was told I would need to pay an additional $1,500 to upgrade to fiberglass, but the insulation already in my attic was fiberglass (R-38). I asked for the same R-value to be replaced, but what was brought was the cheapest material available and did not match what we agreed to. As of May 7, I am out $3,500 and left with a major mess: dust throughout my house and garage, and my garage is still unusable. The workers who were in my home worked hard over the week, but they lacked leadership, proper supplies, and clear direction. I terminated Total Pest Elimination on May 6 and now must hire someone else to clean up and complete the attic work. Juan may do well with basic pest trapping but based on my experience I would be extremely cautious about hiring this company for exclusion or insulation/remediation work.

Would not recommend and has been reported to Department of Agriculture…read more We had this vendor come out to our house after we had a concern about termites. They were very quick in their response and came by and looked at our issue. Our issue was a mound and a tunnel going into our house. I had mentioned being concerned about termites. Upon arrival the technician immediately diagnosed our problem as termites. HE did a verbal quote around 2000 however when I got the written" it was closer to 1K. Because this was a brand new house I called our builder very upset that the home that we just closed on weeks earlier was having an active termite investigation. In the meantime we had somebody come as a second opinion and the builder. Both separate independent parties were able to show these were fire ants. I wish I had just Google images to save them the time. I don't think it is possible for a professional to mistake fire ants from termites. I am not sure why this technician thought he would be able to get away with it considering it was brand new construction and most likely would have some kind of warranty which we did but still it's absolutely crazy how much stress at a minimum that his false diagnosis gave us. I do not recommend this business.

Very good customer service! For good price ! Help me out…read morewith some fire ants and rats in the Rv