Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

Was a no-show for the first appointment, then was hours late for the two next appointments. Does…read morenot care, does not call to give you a heads-up either, even when they know they will not service your house on the appointed day.

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

We had squirrels in our attic and did not know it until the A/C was inspected. We got an…read moreimmediate return call and Urban Jungle came to our house, provided and plan, executed the plan, and we were impressed with his professionalism and courtesy. We give them a 10-10 being the best

We suspected animal intrusion in our home and contacted First Choice Animal Solutions. Matt, the…read moreowner, conducted the initial inspection, and we agreed to a four-step service contract. I prepaid over $1,000 for the work. Unfortunately, the experience quickly deteriorated. For the first step alone, three separate appointments were scheduled after Matt failed to show up to prior ones, and he ultimately missed all of them. No work was ever performed. Following these missed appointments, I requested a full refund and was told it would be processed within 24 hours. The refund was never received, and all communication has since stopped. I am now pursuing formal action to recover my funds. Based on my experience, I strongly recommend that potential customers proceed with caution.

My husband called made an appointment with these people three times and they never came! The first…read moretime, the guy said he confused him with someone else, the second time the guy had to reschedule and the third time they didn't come between the window they gave my husband and as a result my husband told them not to come. If you value your time and don't want to be stood up, don't use this business! Total waste of time and beyond unprofessional.

I contacted Omega because I heard noises up in my attic at nighttime and suspected mice. I made an…read moreappointment on the telephone, and they were very upfront about their fees. They warned me that they were a little more expensive than other companies, but they have a lifetime guarantee and fully stand by their work. I told them to come by to get a quote anyways. Jeff arrived today and investigated my entire house. I was fully expecting him to tell me there were rats and that he would have to do all this work in my home. Instead, he told me that he didn't find any evidence of rodents. I was a bit distracted with a conference call at work, but he told me he was in no rush as I was the last appointment of the day. As I was finishing up my call, he inspected the exterior of my home to see if there were any opportunities for rodents to get inside. He was so thorough that he even used his ladder to take a closer look at the roof. He let me know that my house was pretty well sealed (from previous owners), but there were a some minor spots that may require sealing. He was very honest and told me that it may be cheaper to have a roofer do the work. We then went up to the attic, and Jeff spent a good amount of time educating me on signs of rodent activity. He even went the extra mile to take a look at the HVAC ducting and water heater to find the source of the noise I've been hearing. While we ultimately couldn't get to the root of the problem, it was very reassuring to learn that it wasn't due to rodents. I absolutely commend Jeff for the thoroughness in his inspection, and honesty in his assessment. He has earned my trust, and subsequently my future business. I highly recommend reaching out to Omega if you have any suspicions of animal activity in your home.

We are second timers with Omega. Three years ago Jeff and team were called out and they did an…read moreamazing job of ridding us with roof rat. So this time we knew exactly whom to call. We knew these rats had been in the garage because of them eating through the dog food bag. Then we realized they were inside eating from his food bowl. What a mess. We called Omega and Jeff. AME out with his team, found some new access points due to construction and now we are rat free again (and the dog is no longer a free feeder!). The first time we tried to fix on our own. The second time we just picked up the phone and in no time.....problem solved

Excellent experience helped me with a bee extraction problem I was having and also helped me…read moretrapping a rodent. Extremely good pricing as well. Strongly recommend to everyone.

Entirely UNPROFESSIONAL. Wasted a ton of our time for a number of days quoting us and stating he…read morecould take care of our 4 properties. Then when he asked what days we needed the properties treated, he stated he couldn't service us at all. Wasted our time and now we have to scramble to get somebody else.

These guys were amazing - they came out to my house and made a custom trap to remove a rat from…read moreunder my dishwasher humanely.

Thankful for Jerry and his services. Responded quickly and was able to come out sooner than others…read more We didn't catch anything but he was able to seal up some entry ways by our garage door and into our attic and made It look nice too. Recommend especially if you have those corner gaps with your garage doors.

The team at The Restoration Attics was fantastic from start to finish. We had rodent soiling of the…read moreloose fill insulation in our attic and wanted to have it removed, sanitized, and replaced. The team was very prompt in responding to a quote request, and Jerrod, who came out to give the quote, was extremely professional, knowledgeable, and thorough. He provided a competitive quote with a realistic warranty and had a handout to back that up, with a clearly outlined and communicated plan from the get-go for how they might address any issues that come up along the way. From the time we signed on, communication was clear and prompt - the ladies at the office are honestly some of the nicest I've encountered in Houston, and every person who came out, from the person who did the pre-install visits to the team that came out to do the actual job, were courteous and explained very clearly what to expect. On the day of, they did a great job of protecting our living space (doors, walls, carpet, railings). Finally, they came out for a visit 2 weeks out to make sure everything looked good. All in all, we are so happy with the work and service, and would highly recommend them for anyone looking for a trustworthy company to do a similar job!

Restoration Attics did a great job in cleaning out and re-insulating our attic! We had some pests…read moreand droppings but they took care of it all. Did multiple visits to set traps and check them, after a few weeks of no signs of rodent they came and cleaned out, disinfected, and replaced everything. They were great to work with, everyone was super nice and easy to communicate with. We are very happy with the results. I would say they are a little pricey but well worth it. Highly recommend them for attic needs as well as pest control!