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    9W Motor Werks

    3.4 (11 reviews)

    Services - 9W Motor Werks

    Oil changes

    Routine automotive maintenance

    9W Motor Werks Photos

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    Take 5 Oil Change - Wiper fluid fill during oil change.

    Take 5 Oil Change

    (8 reviews)

    Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

    I had one good experience here then 2 bad ones. I stopped by to get an oil change and the staff…read more All of them were too busy they were hanging a sign. Today I tried again and there was an oil reclamation truck blocking all the bays and no staff around to see about going in another way. I'm glad I'm not an owner or investor.

    Vails Gate Tire & Auto

    Vails Gate Tire & Auto

    (23 reviews)

    I had a very disappointing experience at Mavis Tire in New Windsor, NY, and I won't be returning…read more I made an 11:00 AM appointment on Friday, July 3 to repair a slow leak in my front right tire. A simple tire repair should not have taken 2 1/2 hours, yet that's exactly how long I was there. What I don't understand is why the technicians spent time opening my hood and inspecting mechanical components that had absolutely nothing to do with the reason I came in. I wasn't there for a vehicle inspection or maintenance--I was there to have a tire repaired. My tire should have been fixed promptly, especially since I had an appointment. To make matters worse, I was charged $43 to repair a tire with a nail in it. Most reputable tire shops charge around $20 for a standard plug-and-patch repair. The biggest disappointment came a week later when the tire started leaking again. I had to take my vehicle to another tire shop, where they repaired it correctly. While waiting, I also noticed that the customer experience left a lot to be desired. The restroom was dirty, the waiting room had uncomfortable chairs, and the television was broken, making an already lengthy wait even more unpleasant. So, after waiting 2 1/2 hours, paying what I consider an excessive price, sitting in an uncomfortable waiting room with a dirty restroom and broken TV, and then having to pay another shop to repair the same tire correctly, I have to ask: Why would I ever go back? Based on my experience, I cannot recommend this location.

    My guy took his car for a low tire. Turns out they said there was a nail in the tire. Turns out…read morethere was a nail in that tire 5 x . Then he got a new tire. turns out there was a nail in the other tire, four d got a new tire. Took my car for a yearly inspection. I needed was 4 new tires. No, just No

    9W Motor Werks - autorepair - Updated September 2026

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