Let's face it: whenever an unexpected car repair comes up, we all hold our breath wondering how…read moremuch our bank account is going to shrink. Most of us like to poke our heads under the hood and pretend we know what's going on, but we usually don't. The next logical step is a repair shop, and many people default to the dealership because they think they can trust them more. In my experience, that's a mistake--dealerships often touch ten things, fix one, and charge you for everything. Luckily, I found Rich and his team. I recently bought a newer car with all the bells and whistles, and I was braced for a huge bill. Rich was incredibly professional, polite, and straightforward. I was actually in shock; he takes the time to educate you on the repair rather than just grabbing your keys and telling you he'll text you later. The estimate was a pleasant surprise, and better yet, there were no hidden fees at the end. The amount he quoted was exactly what I paid. They were on time, efficient, and had me back on the road in no time. It is such a relief to find this kind of service these days. It's nice to know you don't have to pull out a platinum card for a simple repair or an oil change. All the 5-star reviews you see here are 100% true. One quick tip: the shop can be a little tricky to find the first time, but trust your GPS! It will get you there, even if the turn looks a bit hidden. You cannot go wrong with this team!

Richard was fantastic to work with honest, thorough and a fair price. Took time to educate me as…read morewell!

I've used Kevin & Conner's several times over the past few years. I have nothing but great things…read moreto say, Kevin in particular. He's very knowledgeable with many years of experience. I've brought several old Toyotas to him, and his old school knowledge was a big help. No upselling, great pricing, and doesn't charge for diagnostics. I've recommended Kevin & Conner's to many, and I've also been recommended to them by many. Fantastic, trustworthy local shop.

Charged for the same amount as the price quote was. That has never happened to me before. Thank…read moreyou Kevin & Conner (and Ryan)!

Incredibly responsive, honest, transparent, and trustworthy people and service!…read more Whether it's for an oil change or a major service, the team here gets the job done with speed, efficiency, and high quality. They also call promptly to provide updates and are up front about their recommendations. I just had my 90k service completed and they provided a clear breakdown of what's highly recommended to fix and why vs. others that need monitoring. Love that they sent the report via text so I could take some time to review and discuss with my husband. I also think the price is fair (checked with AI and it always fits the range for the service). Special thanks to Scott for staying late so I could pick my car up before the weekend! Appreciate you!! Highly recommend. P.S. location is so convenient, too. Got a car wash right next door (excellent btw), a tire shop on the other side (for those darn nails), and Costco gas down the street!

I highly recommend AutoTech in San Ramon for anyone looking for car repair. Lauren answered my call…read morewhen I reached out and kindly offered to take a look at my car first to estimate the diagnostic cost. They scanned my 2010 Prius car at no charge and identified the issues. There would only be a fee if further diagnosis or repairs were needed. The initial scan was very helpful and allowed me to contact the battery company for my Prius battery pack, which is still under warranty. AutoTech is a great place to get an estimate, and Lauren is very responsive. I had a very positive experience and would definitely recommend this shop as an alternative to dealership service.

I brought my car in for squeaky brakes and had an outstanding experience at JAE's garage. I saw all…read morethe 5 star reviews so I had to go see it for myself. Justin diagnosed the issue right away without charging me a dime for the diagnosis, something you rarely see these days. I was able to easily set up an appointment, and he completed all the work quickly and efficiently in a timely manner. The pricing was very competitive, and the quality of work was excellent. Justin is an honest, straightforward guy who genuinely wants to do right by his customers. In a world where so many auto shops seem focused on upselling and ripping people off, it's refreshing to find a trustworthy mechanic like him. Thank you, Justin, for the great service and peace of mind! I'll definitely be back for all my future car needs

Finding a trusted mechanic was very hard when I moved to the Bay Area especially since a lot of…read morethem didn't want to touch my car. Justin and his crew are amazing at what they do and detail oriented. Couldn't ask for a better mechanic!

I had a great experience working with Jon. He responded to my request quickly and even offered to…read morehave me bring my car in for a no cost diagnostics, which I really appreciated. After dealing with this error code issue for the past 18 months, he was the first mechanic to point out that a software update may actually fix the problem. I'm taking my car to the dealership next week to get the update done. Fingers crossed that's all it is, but I'm truly grateful for his guidance. I highly recommend working with this shop. He was honest, communicative, and didn't try to upsell or push anything unnecessary. It's refreshing to find someone you can trust.

Extremely thorough and easy to work with! John K. was patient with my questions and explained the…read moreissues they found on my vehicle.

Honest ! Very honest. We took our truck here for a go…read morethrough. We wanted her to last another 100k miles. This shop was so honest! They spent a good amount of time diagnosing all and any issues. Rob called with a complete rundown of what should be done to what and how much each thing would cost. When we asked him what he would do, he told us the truth even though it meant not spending a bunch of money with him. He said trade it in, it's still has a ton of life for now. We did. We bought a brand new truck. We have other vehicles and we have decided he will be our mechanic!

Great service, fair prices, and friendly staff. Will be bringing all the cars for service here…read moremoving forward.

I don't write reviews often, but when someone truly earns it, I make the time…read more Gonzalo at Star Auto Service is the definition of honest, professional, and detail-oriented. From the moment I walked in, he was transparent about what my vehicle needed (and just as importantly, what it didn't need). No upselling, no pressure -- just straight facts and clear communication. He took the time to explain the issue thoroughly, gave me realistic timelines, and delivered exactly when he said he would. The work was clean, efficient, and done right the first time. You can tell he takes pride in what he does. What really stood out was the integrity. In an industry where trust matters, Gonzalo makes it easy. Fair pricing, solid workmanship, and genuine customer care. If you want someone who treats your car like it's his own, this is your guy. Highly recommend. I'll definitely be back.

Honest, reliable service and fair pricing. I've trusted them with my car for 10 years now--highly…read morerecommended!

I've been going to Diablo Auto Care for about a year now, and they've earned a level of trust…read morethat's honestly rare in auto repair. At one point my Acura MDX was at the dealer, and I was told I needed a gasket repair that would have cost well over a thousand dollars. I brought the car to Diablo for a second opinion, and they determined that the repair wasn't actually needed -- and they didn't charge me anything. They could have easily sold me expensive work I didn't need. They didn't. On another visit, the scheduled maintenance called for a valve adjustment -- something that normally involves a costly and invasive procedure. Diablo had the proper diagnostic tools to evaluate whether it was actually necessary, determined it wasn't, and saved me a significant amount of money. I also once brought my car in because I was concerned there might be exhaust fumes getting into the cabin. They took the time to evaluate it, drove the car, and checked everything -- and again, since there wasn't actually a problem to fix, they didn't charge me a dime for their time. They consistently under-promise and over-deliver. Repairs are done faster than expected, communication is clear, and more than once the "surprise" has been that my final cost was lower than what I was originally told. On top of all that, when my MDX needed to stay in the shop, they even drove me over to Enterprise so I could get a rental -- completely voluntarily. They didn't have to do that, but they did. That kind of consideration is rare and very appreciated. If you're looking for a shop that actually looks out for your interests -- not just their invoice -- Diablo Auto Care is it.

Chris and his mechanics have done great work for both of my vehicles. He was very flexible with…read morescheduling and always a honest price. 10/10 would recommend