This is my first time renting a storage unit and Manuela made it so easy for me to move in! I filled out everything online so it made the process so much easier. They also have moving carts to help load everything into your unit which is super convenient. The building is really secure and has a lot of different measures to make sure the right person has access to their unit. Manuela is awesome because she showed me how to navigate the halls and showed me how the locks work (she's also super friendly and great to talk to!) I would definitely get a cylinder lock from the office if you have the money to spare. Also, more importantly (to me) most of the units are inside a building rather than just out in the open. read more

Facility is very clean and secured , prices are cheaper compared to other storage company in the area. Lynette , helped me and showed different units. She's very nice and very friendly! read more

I appreciate the true kind hearted and knowledge of all the workers here! I highly recommend this place over EXTRA SPACE any day of the week! Dont be fooled by their prices YOU GET WHAT YOU PAY FOR! I know this is the right place it's clean easy to get to and very safe, staff are friendly and so nice, they respect you and help you! Thank you A1 read more

This is, by far, the best self-storage facility in the Bay Area. Perfect location, excellent facility, and most importantly, worth the money. I was in here for a year during a move/transition, with a 10x25 unit that contained a three-bedroom house's worth of belongings. The unit was clean, spacious, and individually alarmed. Customer service was excellent. I had a first-floor unit that was a breeze to move into and out of. If I ever need storage again, I will certainly go here. Thanks everyone. read more

Love the service Manuela provided! Very Professional. Patient. Efficient. Clean unit. :)

Manuela is wonderful and very helpful here!!! She is amazing and the storage here is pretty good !!!

Very easy process for signing up and I was able to check out my unit that I rented! The building is very nice and clean!

Manuela was super helpful, provided a tour and answered all my questions. Excellent service

Very helpful staff and great business. I will Use them again and think that you should at least consider them! read more

Manuela was awesome and made the process so easy! I will definitely use this storage facility whenever I'm in need.

A-1 was such a great help when we had such a stressful move. Quick, efficient, and hospitable. Lynette greeted us and took care of us right away. Would recommend. read more

The facility is clean and the customer service is excellent. What more could you want in a storage facility? I'm definitely recommending this location to my friends who are looking for storage options. Antonio is fabulous. He has a customer-first mindset and worked with me to make sure that I could get the right space at the time I needed it. While it's not air conditioned, the facility has good air circulation and stays fairly cool in the summer. I just started renting a space, so I don't know about the temperature in the winter. read more

the manager and staff are very nice and helpful, the price is reasonable and the service is great!

Manuala and Tim did a fantastic job helping me out would definitely recommend coming by

Manuela was so helpful with helping out with a unit rental. She gave me all the information I needed, and made sure everything was set up correctly. She has great customer service skills, and is so willing to help. Thanks Manuela! read more

I've been with this storage facility for few years now, so far it's been great in terms of security, ease of access and service. I've started with one unit and when temporary needed another one, they found me one which is close to my first which was super convenient. Price is fair for the bay area and has increased just slightly over the time I had it for, but always ask about rate increase plans before to avoid surprises, mine was expected so - no complains. I feel good about this business and recommend it to friends read more

With a huge, brand spanking new, presumably empty storage necropolis sitting there behind him, waiting to be filled up with the detritus of modern suburban living, you'd think the office guy here would muster up a little more enthusiasm when someone like me walks in looking for a 5x10. But unfortunately I got a deadpan, disinterested, cold fish welcome. When I asked pricing, I was handed a brochure and received no come-on with talk of free months, locking in discounted rates, an offer of a free truck, or anything else to entice me to store here rather than any of the other local storage spaces--among which there are many, and many new ones, to choose. This is a gigantic space and I think if you go in a little aggressive the staff may wake up from their hibernation and have some good deals to offer, but I just took the brochure and drove around the corner to Extra Space, where I got an enthusiastic, professional, personable greeting. Guess what? I moved into Extra Space this week. Sorry, guys. read more

A-1 Self Storage - A-1 Self Storage, Belmont - Self Storage Near Me - Belmont, California

Easy access from the freeway, old county road and El Camino. Facility is clean, cool in temperature and they have music throughout the facility. The drawback is price. They nickel and dime you. $10 admin fee to open your account, they charge you an extra $10/month unless you can prove you have home owners insurance that covers external storage and they raise their fees every 6 months. They also make you buy their "special" lock--which is the ONLY one they allow you to use--which is a key lock. The 1st free month is typically not valid on the unit you want. After all of the mandatory add on fees your $71 unit is $101 for a 5x5. IE: on pricing which varies on supply and demand, 5x5 began at $71+10=$81/month. On the 6th month it was promptly raised to $91 read more

Beware of rent increases every 6-12 months. Generally, it's a fine facility. The managers are very nice and friendly. The location is convenient. The carts to help with bringing your stuff are helpful. The no lights in the unit is tolerable with a flashlight. But the constant increase of the fees is making me start looking around for a new place. Which is too bad since I'm looking for a long term thing. read more

Antonio and AJ's customer service was outstanding; professional and friendly. The facility was well maintained, safe and fair price. I enthusiastically recommend this storage facility. r/Allan read more

I was with A-1 for 4 years, the place is immaculate, safe, units are easily accessible, and staff is readily available to assist in anyway that they can. I recently ended my contract with them bc it was time for me to do some spring cleaning and I had the absolute pleasure of working with Jp! I literally had the worst day ever and walked into his office, took my whole day and week out on him for no reason, and rather than argue with me, or shut the door on me, he went out of his way to call me when I left to make arrangements to assist me in the issue I was having! Then when I blew him off a day later bc I forgot, he followed up with me until I responded, I finally came in, he quickly assisted me in my last order or business before officially vacating the unit and I was on my way! Thank you JP, you seriously rock!!! read more

I recently rented a unit at A-1 Self Storage and was assisted by Tim and JP. I already had a unit in place, but needed an additional one. As usual, JP and Tim were extremely helpful in processing the paperwork for obtaining another unit within a few minutes. Although I have rented a storage space from other facilities in the past, what sets this team apart is the fact that they provided one on one assistance, answered all necessary questions, provided very helpful suggestions, and did not rush me through the process. I really felt comfortable in the decision I was making and selecting the appropriate storage size for my family's needs. I highly recommend this facility for those in need of storage space as the facility is very well-kept, extremely clean, as well as secure! read more

Amazing storage facilities. Lynette has been so extremely kind, accomodating and helpful. We are forever grateful!!! Can only reccomend this to anyone searching for storage!!! Thank you so very much Lynette and co from Monette&Erik. read more

This was the first storage facility I've rented in the bay area after receiving a recommendation from a friend. Upon arrival, I noticed how clean the place was and the manager was extremely friendly, helpful, and courteous. When we visited the storage unit for initial inspection, he noticed that some of the lights above and around the unit were a bit dim or were out, and he offered to replace them the very next day so that I could see into my unit better. I am certain this was a place I would always keep my stuff here as necessary once I haven't my my initial interaction when renting the unit. Nice place! read more

This is my first storage unit experience and Jp and Tim made it a good one. They are very accommodating and helpful. Great customer service, my unit feels secure and it was very easy for me to move my stuff into the unit. They gave me a great deal on it as well. Would recommend! read more

The units are incredibly clean and the temperature control is ideal. Most importantly, I found the staff to be fantastic. Friendly and helpful. Definitely recommend. read more

Friendly and helpful staff. Priced like most other places. Not much more to add despite Yelp's insistence that this is too short of a post!

My parents and I were looking for a storage space nearby while the house was going through some huge renovations. After looking around, this place was one that best works for us and booked a 10' x 15' space for about a year and a half. Throughout this renovation, the people working at this storage facility have been really nice and the building itself is always clean, secured, and accessible whenever I needed something from the storage. When we were moving back to our recently newly renovated house, my dad asked for an extension so that we have more time to move the stuff out. The staff said of course and we payed for only a half month's rent for the extension. We managed to get everything out before the new month came and they were nice enough to refund the extension! Now that's some good customer service. I'd recommend this place to anyone looking for some space to store their stuff. I'm sure that if we needed to store our stuff again, we would come back to this place gain. read more

Great customer service. Clean and well maintained. Good location and plenty of spaces to park near the entrances.

AJ at A-1 made the reservation and rental process very, very pleasant. The service he provided for me as the customer was top-notch, friendly and very professional. Facility is very clean and nicely and the cart check-out is a nice convenience. Thanks AJ! read more

Tim was great help he meet me got me right into unit ...place is easy to access and easy to move things into my unit.

During this difficult time the folks at A1 storage are doing a great job of mixing business with safety. Unfortunately Xi put us here but you guys are turning lemons into lemon aid read more

The entire process of planning and moving in was great, the people who work here (April 9) really value customer service, and made selecting and moving my things into a storage locker easy and pleasant! read more

These folks are great, JP and Antonio are fan-fricken-tastic. I was in that unit for approx. 6 months and never had any issues with their customer service, and honestly, these two consistently went out of their way at any time to make sure my needs were taken care of. Total gems. At the time of my 'stay' with A1, I was recovering from a shattered ankle, and although it is by far not in their scope of work, they would consistently offer to help me move and lift things. I know it has taken me some time to throw in this review, its been a year now, but still, even a year later, these guys deserve every ounce of thank you. Thank you, thank you, thank you!! read more

My husband and I have been renting from A-1 for the past several years. We have had a variety of units in different sizes on this multi-story facility in Belmont and have received excellent customer service from JP and Antonio. The facility is immaculate and they take a great deal of personal pride in keeping it clean and well run. It is climate controlled, secure and well lit. The prices do increase a little each year, but I am giving the company five stars based on the service we have received. The office smells great and the experience of renting is pleasant. There is a nice assortment of supplies in the office, a restroom and carts to make loading/unloading easier. Keep up the great job, and thanks for offering this great alternative to standard outdoor drive up storage facilities with dead mice in them-so gross!! read more

Best in the business!!!! Staff is amazingly helpful and don't stop short of perfection customer service. read more

After scouring Yelp, calling several places in the Bay Area and just about to give up, I found JP and A1 in Belmont. I felt like I was leaving my stuff at a (reliable and trustworthy!) friend's place. Safe, secure and clean (which, believe me and my research) is not the case at many storage facilities, I am happy to review A1 and if you're searching around, your search is now over. If it's a bit of a drive for you, I bribed my kids into coming with me and we went to the burger place down the street. ;-) Make a trip out of it and enjoy Belmont. read more

Antonio was very helpful today ,I reserved one unit online and he looked at his inventory to see if there was a better location near elevator , since we were on the fourth floor. I thought my cell phone was tripping out and playing music, when he took me upstairs to see my unit ,but then I saw a speaker ,they play music low in the whole bldg.cool. so far so good. JPS read more

Friendly staff, easy to get set up with my storage unit and facility is in good shape.

It's clean,safe and secure. This newer facility housed our merchandise for 8 years. JP and the staff have been very reasonable to deal with. They have been most accommodating when needing questions answered and things to be done. I would highly recommend them to all my friends and colleagues. They are the cleanest, too. Thanks, JP and staff for making our storage experience a happy one! read more