I just recently moved my stuff out of our unit after renting for a year. Antonio and John were always extremely professional and helpful with any questions or needs that I had. The facilities here are very clean and we'll kept. I would definitely recommend A1 self storage Belmont to anyone looking to rent a storage unit! read more

Love this place and we been with them for four years now. They always send a letter if pricing will be changed or the curtesy called for when we are about to be late. It's good to know that our unit also have a air control ventilation. I love it!! read more

Great place and service. Very good attendant providing help. Recommended to use. Conveniently located. read more

Had used their facility for 3 months as we left the Bay Area and then returned. We took a 5x5 unit. First thing I noticed was that it was really really clean. As the first month was free, I got a really good deal with the price as well. The entire process of signing and acquiring the unit was hassle free and took all of 30 minutes from the time we parked our car and the time we placed our first box inside. They also offered us insurance at a very good price. 3 months later, when we opened the unit and started taking our boxes out, NOT a speck of dust or any other damage whatsoever. Would definitely use them again if required. Highly recommended. PS: Automatic lighting is an added advantage ;-) read more

I wanted to make sure you knew how wonderful the Belmont facility is and how pleased I was to store my things there for the year. I am a teacher and was making a job transition so I needed a storage unit to store my classroom for a year. If I didn't want to save money I would have kept my storage unit just because I loved this facility and their customer service!! From the time I called them on the phone to registering in person, using the facility, and finally closing out my unit, the people and place were top notch! I highly recommend this place if you need a storage unit. JP and Antonio were so helpful, friendly, and professional. Prices are reasonable and the facility is clean, well-lit and safe. I was sad to leave! read more

Antonio is super helpful, and an asset to this place! Signing up was a breeze, and everyone that came in knew him by name. Being in costumer service can wear you down, but he doesn't show it, and is super positive. Units are clean well kept, and he help me find the perfect location. read more

First off, the staff is awesome. They really went out of their way to make sure I got the best deal when I moved in. I'm moving out soon and they took me off of autopay and pro rated my rent. Always very friendly and willing to help out. Secondly its very clean all around the bathrooms pretty nice and it's a very secure building. They use automatic lighting and even though there is no light bulb inside of a unit there is plenty of hallway light to illuminate. The rent is about what you pay everywhere else. Overall a trouble-free and clean experience. read more

I've been renting a small unit for a few years now, and I have never had any issues. Always very nice and polite when I go into the office and the property is always clean. Plenty of carts to use as needed, easy to access, and parking is not an issue. Ever. Good job guys! read more

Amazing team at this location! They greet you with a smile as soon as you walk in and they are super helpful! I can tell they are happy with what they do, which is important. Thank you, Antonio and JP! Look no further- your things will be safe here and they keep everything clean! read more

Great service, A1 type of service. Antonio was outstanding, made the process very smooth. Answered all my questions, showed me several units. Thank you so much. read more

Excellent rates and clean facility... outranks neighboring competition. Thank you JP for your time and service, we really appreciate it.

This is the ONLY placed to store your items! The units are clean and most have temperature control. The best part is working with JP and Antonio. They both are professional and kind. They give amazing customer service! There is no other place like this one. A-1 is the very best! read more

Fast paced and friendly. They communicated everything clearly and answered all our questions.

What a nice experience renting a space on with this company- Antonio was super helpful and very accommodating- I was there for a total of 15 minutes trying to find out the right size of space I needed and with the carts they offer / elevators and security it is the peace of mind I was looking for. Never written a review before and this one is well deserved.. kudos A-1 read more

Need info? Need help deciding what you need? Need help with the best price? JP & Antonio will be your best bet!! No pressure!! Very accommodating! Give them a call!! It's s very clean, well lit facility! It was recommended we rent a 10x15.....on the nose!!!! read more

Great facility, amazing service. JP is wonderful, he answered all of our questions and gave us great guidance.

JP is the man! He has great customer service skills and is a straight up and honest guy, a pleasure to do business with. Yes, this is a business, they have rules you must follow, as long as you understand that you will have a great experience like I have had. I will always come back here for my storage needs! read more

This is a review that I should've written a few months ago but the staff there deserves this so I'm writing it now. They are deserving of there name bec they go above and beyond their duties. They were very accommodating and got me very good rates on my storage. When I had to downsize they were very honest on how much storage space I really needed. They were also very respectful of your things and kept the whole area clean. You would always find the manager sweeping all the time! I would go nowhere else if I needed storage again. read more

JP and Tim were really nice and helpful! I thought it would be difficult to find good, clean storage at a reasonable price but Tim.gave m excellent advice the day before about the discounts and how to get a lower rate, as did JP when I came in to pick up the key today. I would recommend this facility for storage based on the excellent customer service and the cleanliness of the facility. read more

They SOLD my property! I have been using A1 for my storage needs for about 5 years, now. I went into the office to pay my bill in cash and the girl told me that my property had been sold at auction three days ago! They had never sent any notification, but did manage to send out a current invoice. The invoice had NO mention that my property was up for auction, nor did the girl that I spoke with just one week prior to them selling my unit, ever mention it to me! The girl told me that maybe I could "buy whatever stuff I wanted back from the buyer." What? I left a message with their district manager. She returned my call the next day. She had no reasonable explanation for what happened. She stuttered and could not say anything except that they were desperately trying to get a hold of the buyer. The buyer now has all of my family's medical records, account numbers, among other important information. What is most distressing to me is that all of my daughter's baby keepsakes, family photos, my childhood books... gone. There was nothing of any real value to the buyer in there. It was all sentimental and I am unable to get it back. Do not use this facility! read more

No follow up of any sort happened. Had to discard most of my staff, since it was infested with feces pr damaged. When I brought it up to a rep on cite, he advised me to "read the contract". Horrible service, A1, simply atrocious. read more

I have - for the better or worse - been renting at or involved somehow at A-1 almost since they opened. By the worse, I don't mean the facilities or service but the time I have been there is and will always be associated with some of the worst experiences of my life: first, the loss of mi corazon, mi madre Rosita after losing finally her long and painful battle with cervical cancer and second, the rancorous battles and trench warfare and disastrous aftermath of a bitter, rancorous divorce. I share these dark experiences with you not to elicit your sympathy but only to illustrate how significant this place and these wonderful young men have become in my life. Not only significant but essential, like an extended family or home - a refuge in times of escape or when I just needed a place to chill or distract myself for a few hours or whole day even sometimes. My association with A-1 began through my parents, who rented a large unit to store their various collectibles and the nostalgic remains of their lives spent raising six children - so basically, A LOT of stuff. My first experiences there were the casual times I went down to help them sort, organize, catalog and supposedly cull some of the stuff to ultimately wean themselves from the need to rent additional storage outside the home. This, of course, never worked....and we always left just a little MORE disorganized and with little to take away. But I still smile now when I think of those beautiful moments when we were together as a family again, and marvel at the power of the tangible objects before us to evoke and revive a lifetime of memories, to resuscitate the ghosts of our memories. Later, as mom became sicker and sicker, I found myself going there on purpose, with the specific intent of trying desperately to hold on, to not let go or lose anything, fearing that each forgotten moment would take her farther and farther away from me and out of my reach. Throughout all of this, the boys - and by boys I mean men ("the boys" is just what I call them), specifically JP and over the past three or four years now James - have never shied away from inquiring about the status of things, bleak as it was, and never hesitated to offer their compassion and support and even on a number of occasions an actual shoulder to cry on. Furthermore, on many occasions they've actually helped me through crises, emergencies and to navigate the truly dire straits and to somehow, some way manage to hang on, push ahead and even sometimes laugh or smile, though I was actually crying my eyes out!! Or later, in the midst of the swirling events of my bitter divorce - the specifics of which I will spare you! - to calm me down and restore my center of placidity and calm me from the torrents of a seething anger and hurt and pain. My point is that the thing which truly sets A-1 apart from ANY other storage facility is that the place is run by two men who have a heart and a genuine sense of concern, interest, compassion for their clients, who are not just clients to them or tenants or numbers or dollars, but people, REAL people....people with REAL problems....and this compassion and concern fires their passion for what they do. Sure, the facility is in my opinion - and believe me, I've seen first-hand and observed second-hand or heard from others second-hand about pretty much every other rental facility within at least a 15 -20 mile radius! - certainly one of if not THE cleanest, best-kept rental facilities on the Peninsula and indeed the greater Bay Area as a whole. And to be certain, their prices ARE comparable and competitive with virtually any other of their competitors. Rate hikes are infrequent and minimal , and when necessary are assessed much, much less aggressively than they are at other places, particularly the big box stores. The facilities at A-1 Storage are secure and safe and modern. And their access hours fairly extensive and reasonable. But sometimes, it is the intangibles about something or someone that make it distinct and make it stand above the pack. And to me....and perhaps you'll see for yourself some time as well - A-1 Self Storage and the gentlemen who keep the facility running possess all of these qualities in abundance. Check it out for yourself and see! And thank you boys! You truly are like family! Always there when you need them, ready to lend a hand! See you soon! Ciao read more

when I first signed up the guy was helpful and waiting for me b/c I am very last minute. and stayed after office hours to help me start my rental! clean, easy parking. good prices b/c they give like 50% discount the 1st 3 months. but dang those months fly by... then they have "pay 11 months, get 1 free." thing going... read more

I have rented units from A-1 Storage in Belmont, CA, for 2.5 years - I moved out of the area and chose to continue storing at this location due to the excellent service, cleanliness and pricing. It far surpasses any other storage companies I have used in the past. The pleasant temperature and music playing add to the comfort when it is necessary to add or remove items. Monthly statements are received as well as once, when I unintentionally missed the payment due date, received a very nice, courteous reminder so that I would not incur a late penalty. The carts are locked because customers abused the use and locked them in their units leaving others without use of them. A-1's system is great - The office staff is extremely accommodating - You may contact them during business hours and they will reserve a cart for you - They have gone out of their way to go the extra mile in all circumstances. I highly recommend A-1 Storage in Belmont, CA - Thank you and Happy New Year! read more

The facility is clean. the attendants are courteous and friendly. The piped in music is horrible. But then again, i prefer elevator music. the facilities are easy to use. read more

Clean, easy to rent with great access. Discount on boxes and generally very helpful in finding a good unit and fit. Pleased with the service thus far. read more

Very impressed. The facility is clean, well lit, and provides excellent customer service. JP opened my account initially and has helped me on a number of occasions since, always going above and beyond. He has a winning personality and is never too busy to answer my questions. read more

Had some stuff in storage for a couple months. I liked that the place was newer and much cleaner than other places I visited. Front desk staff was always helpful and I felt like my stuff was safe because of all the cameras everywhere. Only small gripe was the big elevator would get busy on weekends, so you had to wait a bit. Check their website for first month free deal. read more

Great customer service, I hope A-1 appreciates their staff because they make a huge difference.

We just rented a unit here. They have great customer service, easy access to the units and the whole area inside and out is very clean and well kept. Highly recommended. read more

Recently I rented a storage unit and was taught how to do the lock, however, the instructions escaped my memory when it came time to do this on my own. I went to the office where James, an employee, was working. I let him know I was having difficulty with my lock and he produced a pretend lock and walked me through the necessary steps. I went back up to the 4th floor where my unit's located and tried again to no avail. I went back to the office and told James his lesson didn't work for me. He told me this was not a problem and he'd be happy to show me how. He locked his office door and up we went together. Once at my storage unit he was dismayed to learn I'd somehow broken the lock on my unit and it remained opened since my last visit. He hemmed and hawed, pushed and pulled my lock to no avail. He said he wished he had a pair of pliers and it just so happened I had a pair on my cart! With a few twists and turns, James finally opened the broken lock and lifted the gate on my storage unit. What should have been an extremely frustrating and time-consuming ordeal for James was instead one of patience. Not only did James continue working with the lock I'd inadvertently broken, he did so with a smile. Not only do I recommend this particular location for the security of one's precious belongings, I highly recommend patrons seek James for all their A-1 needs. Very truly yours, Deborah Gilson, Woodside, CA. read more

I am only reviewing the staff here because it's a storage facility and they did indeed store my stuff. J.P has always been very friendly with me and very helpful. I met James this year and he too is a 5 star customer service rep. These two ALWAYS went out of their way to help any customer I ever saw them with. I had a locker there for a few years and just ended my contract and they made what could've been a headache a much easier situation. Thanks JP and James read more

Good facilities - clean, convenient, reasonably well lit, good music playing in the background, plenty of carts available, seems secure. Excellent service by staff - friendly, helpful, available. They have deals going on throughout the year. Good pricing compared to other facilities around. My experience has been good here; I'd recommend this place. read more

We picked a storage place based on 1) safety, 2) cleanliness, 3) accessibility. A-1 Storage in Belmont fit all three. The storage rooms are concrete with metal doors. The rooms are clean and dry and spacious. There are elevators to help move things in or out, and you can drop by during the day to get what you need. You can even borrow push carts for free to load stuff on your car! Fantastic experience... we used it for 10 months to store our apartment while on an extended trip. Really great experience. read more

Couldnt have asked for better customer service! JP went out of his way to help us get our unit set up. Place is clean, friendly and super easy to access. read more

This location was very handy to our location and has a clean appearance both inside and out. Antonio was very pleasant to work with while we signed up for our storage unit. I chose this storage facility based on reviews and was not disappointed at all. Thank you Antonio for taking care of things for us. We appreciate it. read more

A-1Storage is great! Clean, efficient and friendly. Very helpful with all our questions about our storage needs.

This place is very clean and the security is really good. The people who work in the office are really professional and very nice too! I was most impressed with the level of service provided by the manger JP. I feel really good about choosing this location for our family's storage needs and I would highly recommend it. read more

Clean facility, professional atmosphere and Antonio/JP are the best. Very helpful and accommodating - making sure you have what you need on move-in day. I feel good about their services and support....great experience! read more

James, who works at the front desk, is another reason why I will miss this place. I enjoyed talking with him, and his friendly personality I will miss. He cares about the customers, and you can feel that. read more