Amazing service, kept me up to date during the cleaning process, answered any question I had and…read morevery friendly.

I've never left a negative review, but these guys deserve it. Totally unresponsive to calls and…read moretexts to fix their work even though they said they would be out to fix it when the rain stops. This was last December--eights months ago. For months it was promises then it was total ghosting. I don't understand how a company can operate like this. Isn't 253-220-6777 your number Kai? Apparently is doesn't work very well. There are many other roofing companies out there. Don't hire this one.

Best pluming service in the Piedmont area hands down! Matt and Ashton fixed an issue other…read morecompanies wouldn't; during which Matt noticed an additional leak that would have been devastating if not fixed ASAP. They went above and beyond! Extremely polite and respectful, these professionals did the job right! J.T.'s plumbing is the only company I will use. Highly recommended.

We had a clogged toilet. He quoted me $90 an hour, only stayed an hour and then told me it was…read more$180. He claimed the extra $90 was for use of a "sewer machine". He reduced the price to $150. The toilet started clogging back up within a day. I scheduled a day/time for him to come back out and he didn't show up. I ended up hiring a different company who actually fixed the clog and charged less (without any hidden "sewer machine' cost). Unprofessional and unethical!

From thanksgiving to Christmas and then some life issues that popped up, haven't been able to get…read moreto the house keeping. I called a few places and got a few quotes and MPL gave me the best offer and admittedly, the friendliest estimate I had received. The service I was expecting was so much more than I thought what an initial deep clean would mean. I thought they would just do a more in depth cleaning but they even cleaned the walls of fingerprints and marks. I have kept them on as regular cleaning help and have not been let down.

Kori and her crew are very easy to communicate with, they are prompt, courteous, and pay attention…read moreto details. Kori goes the extra mile to make sure we were satisfied with her service. Highly reccomend her

I got a quote from Narrows, Costco- Brennan, Pacific Air, and Tahoma Comfort Systems. Tahoma…read moreComfort Systems seemed less like salesmen and more into being honest about what we needed. The guys also seemed very knowledgeable which gave us a boost of confidence about the work that would be done. The quote fit well within our budget. Shawn and his crew did a great job getting our furnace and AC up to code etc. They dealt with the difficult ductwork issues in our crawl space to improve airflow to colder parts of our home. Now the air flow is much better and we are very comfortable! My neighbor is now getting a heatpump and updating his furnace too through TCS. Tahoma Comfort Systems went beyond what any other installers would have done and we are happy.

I messaged this company here before I hired their services. This was the 3rd company I had called…read morefor my hvac issues. I explained as clearly as I could what the other 2 had said before they gave up on it. So they would know going in, that this was going to be a difficult fix. They assured me they wouldnt give up, that they would keep on it until they fixed it. Well 2 stars not one because Keith gave it his best effort, but inevitably gave up. He stopped responding to my texts, and when I called the office to see what was going on, they said that the fan that was ordered to replace mine, was incorrect, and if I wanted them to still fix it, I'D HAVE TO FIND THE FAN. Well I emailed Goodman (the maker of my unit) and they refused to work with me because I'm a home owner not a company. Basically this company gave me the run around for 3 months. Now 7 months into trying to get this damn thing fixed, and the new company i had to come in after Tahoma says theres nothing wrong with the fan. Tahoma also charged for an hour of labor, and the cost to determine what was wrong with it. (And watch out! They'll charge for an hour of labor to order your part for you as well! They only refunded that after I complained that they never quoted that before charging me) However they could never tell me what was wrong with it, and it never got fixed. Keith was great though, well, until the company told him to stop replying to us. It's OK to admit you don't know how to fix something, just tell us before we're trapped in this oven of a house in the middle of summer.

I'll keep it short: I had my roof repaired and it began leaking in the same spot a few weeks later…read more I called the roofer for help and was treated with disrespect. Our business is concluded.

I had a leak on flat roof near a drain pipe, where the drain was set too high. Greg waited a while…read moreto respond to my phone calls before calling me back. I had interviewed a few different roof contractors who were were all busy with other jobs, so I gave him the job even though his quote was the highest of all because I wanted it fixed before the next rain. He fixed my roof when he said he did, but ended up only using a very small amount of material- 1/2 sheet of plywood ($20) , maybe two rolls of roll roofing ($90 at most) and some UV reflective paint ($50 worth). It was effectively a leak and a paint job. But I noticed he did not fix the original problem causing the leak, being that the drain was set too high and caused water to pool beneath it. He didn't even start to address the moldy chipboard inside the garage to which he said he'll "do his best". After a week of waiting for the bill which he said he'd dropped off in my mailbox, I got a bizzarely rude, hostile early morning text and phone call. When I called back saying I had been expecting his bill and this was the first time he's contacted me, he gave an excuse about his phone. Even when I told him it was hostile, he did not apologize. He then instead gave me a discount on the original quoted price of $600 down to $600. Not a typo, there is no difference between those numbers. That is twice my highest estimate from other companies. In the same call I mentioned to him that the original problem, that the roof drain was still placed too high and water would pool beneath it, he said there's nothing he could do about it, and that the roof could withstand some pooling water anyway. Well that's what I hired him for. He said it would take carpentry skills, which he has but does not want to use. He would have to shave maybe an 1" high gradient off the cusp of the drain. So even though he guarantees his work, he didn't do much work to guarantee. Maybe he thought he could price gauge me since I'm the manager of a big house, but truth it's a duplex and I'm a student with a part-time to make ends meet. Fixing this leak in the roof cost me more than my recent wisdom teeth surgery.

Superb customer service! The technician was fast and fixed the crown in record time! Very friendly…read morecustomer oriented company! Highly recommended!

So I wanted to breakdown my star rating here. I hired the company to clean and inspect my chimney…read more The services were performed but I was never informed until I called and left a voicemail. -Minus 4 Stars: Denise Dansereau the GM of the company (wife of the owner). She was pretty rude on the phone when I spoke with her. Not only that, she left two nasty voicemails on my phone demanding for the money on a Saturday (10/19/19) when I was never informed that the service was completed. I ended up paying over the phone and asked to be emailed the receipt. I never got the receipt. Customer experience doesn't really exist, was pretty disappointed. -Minus 1 Star: I asked the technician politely to not disclosed the invoice with my tenants and that I would 100% take care of the bill. The technician went ahead and disclosed that information anyways. +1 Star: The owner of the company (Husband) was very polite when he returned my phone call which I really appreciated

We are very happy with the new Mitsubishi Hyper Heat ducted system Prime installed. They were very…read morequick, professional, and competitively priced. We were able to get a longer warranty on the Mitsubishi system because of their diamond level status. They were expert at figuring out how to relocate our failed Lennox air handler from our crawl space to our garage. I would recommend them for an HVAC installation or for any HVAC job requiring expert knowledge and service at a competitive price.

I am so impressed with this company. The quality of the work was outstanding. The products included…read morein their bid to replace an existing gas furnace with a heat pump and air handler, and to upgrade some ducting, are top of the line. They were on time and worked efficiently. They communicated well and were a pleasure to work with. And they made the most competitive bid on my project to top it all off.

Best of the best!!! Very honest pricing. They came within…read morethe hour and unclogged our backed up drain. Will definitely be using them JAFCO team again!!

Very impressed with the rapid, same-day response on a Sunday from Noah at Jafco when our kitchen…read morefaucet in the home we've been in for a year randomly started severely leaking. Noah suspected a supply line issue and noted it would cost the same for him to replace the faucet as to repair it. We decided to replace the faucet (sooner than we had planned) and Noah recommended Delta touchless as reliable, great warranty, and a one-hour or less install, which we could buy online. Noah didn't charge us for the service call and told us to call and schedule an install and he'd come back and install it whenever the faucet arrived. While we waited for the faucet to arrive, we did notice that a tightening of the faucet's pull-down connector was all that was needed to stop the deluge, but we were happy to have the replacement due to the faucet losing water pressure rapidly after our move-in. Noah was prompt for the install appointment, cleaned up after himself, stayed masked, and installed a matching air gap for free. We're very happy with the purchase and we were tickled at Noah's excitement for this brand of faucet. Thanks for a job well (and safely) done!