Over the past couple of days, my husband and I have been helping my daughter find a replacement…read morevehicle, and today we found an amazing deal at Pacific Auto in Fontana. The entire experience was smooth and stress-free. The customer service was exceptional, and Dominic went above and beyond to ensure every step of the purchase was handled with care. He was knowledgeable, patient, and incredibly helpful in completing the purchase of our daughters new vehicle. We truly appreciate the great service and highly recommend Pacific Auto in Fontana.

Absolutely terrible experience. We drove out to this dealership for a 2014 Ford F-150 Lariat listed…read moreat $13,995. My boyfriend had already test-driven the truck earlier that morning and was under the impression that we could purchase it for around $15,500 out the door, including taxes and reasonable fees. Before going, I looked up the dealership and saw its 2.4 star Yelp rating with over 1,300 reviews. Many of the one star reviews described the exact same experience we ended up having. Unexpected markups, mandatory add-ons, and misleading pricing. I wiiiish he would've listened when I tried telling him this. When we arrived, we were left standing outside in the heat for over 10 minutes waiting for the truck, only to be told that it had supposedly been taken for a test drive. We were then told it would be another 10-20 minutes. At that point, I asked that we simply discuss the numbers. The truck was advertised at $13,995, and we came prepared to pay the listed price plus taxes and reasonable processing fees. Once we made it clear that we were not interested in unnecessary add-ons, the price suddenly jumped to around $20,000. For a USED 2014 truck with approximately 150,000 miles, they were trying to justify thousands of dollars in additional charges for things like door/rubber protection and other add-ons that we never asked for and are apparently non-negotiable to begin with. Almost like that should've been added in the original pricing! When we questioned the massive price difference, the salesman repeatedly avoided giving a straight answer and eventually hit us with, "Well, we have to make money somehow." Yes, dealerships need to make money, but that doesn't justify advertising a vehicle for $13,995 and then attempting to add roughly $5,000 in undisclosed charges once the customer is sitting in front of you. The salesman also tried to explain that taxes and pricing "vary by city," as if that somehow justified the enormous difference between the advertised price and the final quote. In Fontana you can expect to pay 1,300 for the exact vehicle mentioned (not $5,000). I have no idea why he thought it would be worth trying to argue to begin with. Classic bait-and-switch sales tactic. If the truck was actually $20,000 after mandatory dealer additions, then advertise it for $20,000 instead of $13,995. We could have saved ourselves the time if he had simply listened to all those one-star reviews describing the same exact behavior I had showed him IN THE FIRST PLACE. Save yourself the time. Ask for the out the door price BEFORE making the drive, and get every fee and add-on in writing.

Everything went amazing one of the dealers Ivan helped us with a car and was really nice and…read morepatient while we were checking out some of the cars they had there and he was very friendly and professional throughout our time being here everything went smoothly 10/10

Nick and Jesse helped me get the perfect car. Had all the information about the car and answered…read moreall my questions. Left with a great deal and so happy with my new 2024 EV IONIQ Nick was cool and super friendly. Thank you MD Fontana for everything!

Bought a car here recently, only let you test drive on the streets so you cant get on the freeway…read moreto see if the car has any real issues, anyways bought the car, get on the freeway and car does nothing but shake all the way home, get the car to my house and take the wheels off and nothing but rust underneath and everything on the suspension is seized, ended up paying 4k to have the whole front end replaced, everysingle peice of it, i take partial blame for not crawling underneth to look at the underside and even trusting one of these hole in the wall dealerships, but i cant bellieve they sell vehicles in this condition and wont even budge on the price, im just happy a family that is barely getting by didnt buy this car cause they would have been screwed like the other people on these reviews, i would not buy a vehicle here unless you have a mechanic look at it first!!

DO NOT PURCHASE A VEHICLE HERE! You're better off going anywhere else. Purchased a truck here about…read more11 months ago less than a year and we've already had multiple issues with the vehicle. Within the first 3 months the issues began even with proper maintenance. Finally recently the fuel pump to the vehicle is now needing replacing which costs thousands of dollars. I called the dealership to see if there was anything they could do since they had sold us a failing truck and they said no, not even trying to help us what so ever. Now we are stuck with a 30k loan and a non operating vehicle. All they care about is getting a sale. They don't care weather or not the vehicle works just working enough to sell it. DO NOT GO HERE.

Gracie was very helpful helped all my needs always had answers if she didn't know she found out…read moredefinitely helpful! JJ is great had a lot of information on the product definitely recommend them helping they get the job done!

JJ was great. He didnt come off fake or pushy when I purchased my car. He worked with the numbers…read moreto try and work with the best monthly payment, which isnt bad at all. I have had the car for a couple of months now and so far I am satisfied.

Thanks to J&S I got my tow truck AC going highly recommend in Fontana they also do mechanic work…read moreand sell cars if your in need of a ride

I stopped by on a whim to get a smog check. The gentleman was so so friendly and the customer…read moreservice was far beyond superior. This is why people patronize any business. It comes down to how we are treated as a paying ustomer. I recommend this shop.

Went in today hoping for a miracle with buying a car, and left having that miracle fulfilled. My…read morewife and I were working with not the best circumstances and Ryan and Cash really went above and beyond to help us find something that worked for us today. We were expecting to leave the lot with nothing, or a used car. We're instead walking off with a new car that fit our needs better than anything else. Eternally grateful and excited to drive our new baby home!

If you're looking for a great deal and outstanding customer service, make sure you ask for YZ,…read moreCash, or Raza. You truly can't go wrong with any one of these guys! They go above and beyond to make sure you're taken care of and leave happy with your purchase. This will officially be my 6th vehicle purchased from Fontana Mazda, and there's a reason I continue coming back! Every single experience has been wonderful from beginning to end. The service, professionalism, and way they treat their customers have consistently exceeded my expectations. After six vehicles, I can confidently say that Fontana Mazda has earned my loyalty and my highest recommendation. Thank you to the entire team for another fantastic experience!

When we came for this vehicle, we were able to take it for a test drive for almost an hour without…read moresupervision. We checked everything the best that we could. Various reviews here say the vehicles they received had problems. This business sells the used vehicles "as is" so there is no guarantee. We've put close to 2,000 miles on the car already including a long road trip with only minor problems. As they say, "Your mileage may vary ".

So after a year and 4 months with my car that I bought from this scam dealer I paid 6k to get a new…read moreengine for my Prius that I paid 9k for I'm also just adding on another 2k for more work I've done recently totaling to 17k worth of work I would say again do NOT BUY A CAR FROM HERE. I'm gonna be petty and right in Spanish now. Así que, después de un año y cuatro meses con el coche que le compré a este concesionario estafador, tuve que pagar 6.000 dólares para ponerle un motor nuevo a mi Prius --vehículo por el que ya había pagado 9.000 dólares--. Además, acabo de desembolsar otros 2.000 dólares por trabajos adicionales que le hice recientemente, lo que suma un total de 17.000 dólares en reparaciones. Lo repito una vez más: NO compren un coche aquí. Also be aware of self selling practices I went to go look at a car with my girlfriend that she saw saw on road saying for sale when we got there I noticed the guy walking back to his car and letting his wife or potential worker of his do all the talking only for me to recognize him as the dealer who sold me my car recognized him instantly from his big back and small P so I told my girlfriend there was no way we're buying this car plus when I went in there website I noticed that the car was also listed there these guys are a joke and a bunch of scammers if you do go here I'd say go just to make a metal note of the staff stay safe out there folks

Truly the best car buying experience I've had in a while!…read more I love how Travis and Alex went the extra mile to ensure I was happy with my purchase as well as helping me to make it easy to get me approved before coming to buy my car before driving 70+miles to pickup my 2016 Ford Transit Connect Cargo Van. Super Happy!

I'm super happy with my van. Hecke has all the vehicles, and they're all equally clean and have low…read moremileage. They can help you with whatever you need and with the vehicle you require; as they say, they have everything.

We walked in expecting to see a vehicle we had seen online and we ended up leaving with it! I would…read moredefinitely recommend coming to this dealership if you value transparency, clean autos, and low pressure staff. During the entire process it was smooth sailing and not once did we feel the need to make a decision under pressure!

The people at Champions were very friendly and knowledgeable. Very happy and satisfied with my…read morepurchase of my Toyota Camry. Thank you TiTo!

The buying process went super smooth, they worked with my credit and work history to get a good…read moredeal. I walked out with a 2013 Honda civic coupe with a great deal. I would 100% recommend UAC if you're looking for a decent car with a really good warranty, come here!

--- BUYER BEWARE!!! WARNING - DO NOT BUY HERE !!!…read more I drove all the way from Carlsbad to Bakersfield to purchase a car from Unique Auto Center, paying $10,000 cash in full. My experience with this dealership was deeply disappointing and stressful from start to finish. Before driving up, I explicitly asked the salesman for real exterior photos of the vehicle. Instead of sending actual photos of the car on their lot, he pointed me to stock/showroom photos on their website. When I arrived, the car was deliberately parked in a tight, poorly lit area. Only after completing the transaction did I realize the bumper paint didn't match and had clearly been spray-painted over. Additionally, during my drive up, the salesman repeatedly texted me in a robotic, aggressive manner demanding photos of my cashier's check to verify funds--showing zero personal care or basic customer service. As a parent navigating serious health issues (cancer) and needing reliable transportation for medical appointments and for my child with special needs, I trusted this business to be upfront. That trust was completely misplaced. Immediately after leaving, I noticed severe, aggressive knocking whenever the transmission shifted. I brought the vehicle straight to a certified Mercedes-Benz dealership for a full inspection. They uncovered two major, dangerous issues: Unique Auto Center claimed to have replaced the windshield, but Mercedes showed me that it was never clipped in properly--a major safety oversight. The engine has a cracked valve, requiring an estimated $2,000 to $5,000 in immediate repairs. The dealership admitted they purchased this car straight from auction and flipped it without proper inspection or transparent disclosure. Selling a car with hidden mechanical issues and unsafe windshield installation to a cash buyer is unacceptable. Save yourself the headache, money, and safety risks--look elsewhere. The manger expressed that he would be willing to help pay for a paint job on the broken car lol why would I invest more money into a car that is broken. And why would you ever pay to have a car painted after you bought it. They should have never sold a car that was spray painted insane!!! And then on top ask for me to pay half Disgusting !!!!!! I've lost 12,000 and I'm dying from cancer. You people are sick sick people. It's so wrong what you've done here.