JJ was great. He didnt come off fake or pushy when I purchased my car. He worked with the numbers…read moreto try and work with the best monthly payment, which isnt bad at all. I have had the car for a couple of months now and so far I am satisfied.

Staff was friendly and knowledgeable about every question and detail we had. Gracie was who first…read moreapproached us as soon as we entered the lot. She was super helpful and got us into a test drive immediately. We then sat down and talked to JJ and his energy was very welcoming and not pressuring AT ALL! Both were positive and brought us into an amazing positive calm atmosphere. JJ was blunt and honest about every step and was able to match what we were looking for! After all the phone calls with banks and finance talk, we were thankfully able to close the deal and walk out with the price we are looking for! All parties are happy and they offer an amazing warranty as well into our closing price! Process was easy not stressful at all and very happy with our car purchase today! Definitely will come back for our next vehicle and will talk to Gracie and JJ again!

I had a wonderful experience here. I don't know a lot about cars so it was pretty intimidating to…read morecome in, but Jeff melted away all my worries. He was extremely helpful, knowledgeable and patient throughout the entire process. I never felt rushed or pressured and he went above and beyond to make sure I got what I wanted. I would highly recommend Fontana if you are looking for a stress free car buying experience.

Please read this review before visiting this dealership. I don't want what happened to me to happen…read moreto you. Please be aware and be careful when buying a car here. I want to share my experience. I have purchased 9 cars in my life, so I'm familiar with the car-buying process. I visited this dealership to buy a 2023 Tesla Model Y. A salesperson named Adiel helped me with a test drive, and I really liked the car. After the test drive, I told him I wanted to know the total out-the-door price. He asked if I was financing or paying cash. I clearly told him I was paying cash and did not need financing. He then introduced me to another employee named Fernando, who wrote $36,000 on a piece of paper as the total price. The Tesla itself was listed at about $27,900, but he did not provide any breakdown of the additional charges. I asked for an itemized breakdown. After that, his attitude seemed to change. He went to print the breakdown, and I was surprised by what I saw. They had added: * $1,495 for Windshield Protection, which I never asked for. * $1,495 for Stargard GPS, which I also never requested. I was paying cash, so I did not need any dealer-installed GPS product. Tesla already includes built-in GPS, vehicle tracking, and remote features through the Tesla app. These extra charges were never explained to me before I asked for the breakdown. The vehicle also had a reported accident history and visible front bumper damage. Yet with all the added fees, the total price was around $36,000. For that amount of money, I could find a 2024 Tesla Model Y with lower mileage and in better condition. The dealership also charged over $1,100 in fees, but they did not clearly explain what those fees were. As a deaf customer, I rely on written communication and honesty. I can't say why these charges weren't explained upfront, but it made me feel that I wasn't being treated transparently. Being deaf does not mean I won't read every document or ask questions. I decided to walk away without buying the car. My advice to anyone buying a used car: * Always communicate by email or text whenever possible so you have written records of everything. * Ask the dealership to send you the VIN and a CARFAX report before you visit. * Ask if the vehicle has been inspected. If they say yes, ask for the inspection report and any issues they found. * Ask if the car has any damage, scratches, dents, or repaired areas. If they say yes, ask them to send you photos before you visit. * Ask for the complete out-the-door cash price with an itemized breakdown of every fee and add-on. Review everything first, then discuss financing only if you're interested. * Question every dealer add-on and fee. Don't assume they're required. * Don't rush to buy a car. Compare different vehicles, prices, mileage, condition, and warranty before making your decision. Taking your time will give you peace of mind and help you find the best value. I'm sharing my experience because I want other buyers to have a good experience. I don't want anyone to end up with a lemon or become stuck with a car loan they later regret. Do your research, ask questions, and make sure you're completely comfortable before signing any paperwork.

We had a great experience and a great deal. Special thanks to Oliver, Jakob, and Cash for all being…read morevery diligent and helpful throughout such a big purchase!

Purchased Mazda 3 Lathan and YZ helped me get into this car ! Amazing dealership amazing customer…read moreservice.

Amazing customer service. I love my truck!…read more The entire staff was so helpful in helping me find the exact vehicle I wanted. I would def recommend this place to my family and friends!!! Ask for Mark or Ramzi!! They will take good care of you!

I absolutely love my Lexus! She runs perfectly and I am in…read morelove with my red seats. Claudia - was absolutely amazing . By far best car experience I've had yet , She made sure my whole process was quick & easy . Car was very clean & great condition as shown . Upgrade Auto is the place!

I'm super happy with my van. Hecke has all the vehicles, and they're all equally clean and have low…read moremileage. They can help you with whatever you need and with the vehicle you require; as they say, they have everything.

Well worth the commute! Found a truck that I have been hunting for in my price range. A service…read morebody F 250. Spoke with Alex on the phone a few times and all of his correspondences were quick and professional. Drove out Sunday morning and met with Don. Equally kind and helpful. Answered all of our questions. Gave us a great price. Truck runs smooth. We were in and out of there in less than an hour. Thank you Don and Alex!!

Leo is excellent. Come buy from him and Sunrise Ford Fontana. Thanks to him and his team, I…read morepurchased a new Ford Ranger!

My experience with Sunrise Ford was wonderful. This was my first purchase of a vehicle from a…read moredealership, and I went in with knowledge, but also a preconceived notion of what dealerships often come with; haggling, pressure, dishonesty, and otherwise unsavory energy. Sunrise Ford however, removed much of that anxiety and concern from my head. I called in Saturday afternoon, knowing what vehicle I was interested in after seeing it listed online I was connected with Larry, who I later learned was a new salesman to the dealership, despite having many years of experience. Larry was able to provide me with the Carfax for the vehicle, as it was used, additional photos, pricing information, and had the vehicle ready and waiting for me when I arrived later that afternoon. Larry was very kind and upfront with all the information I needed to know and allowed me to peruse the vehicle at my leisure. When I was ready to make my purchase, Larry made things simple and guided me through every step and assured me with confidence and expertise. Above all, Larry was kind he was honest and he was fun to talk to and work with. He stayed on top of everything and communicated perfectly. The only thing I didn't get was a bow on my car, but he still made it happen by borrowing one from the showroom so that I could take my photos which he also took for me. With this being my experience thus far, I have no question that they will continue to take care of me should I have any hiccups or questions. Thank you, Larry and thank you Sunrise Ford. Larry, I pray you go very far in this industry.

Bought a car here recently, only let you test drive on the streets so you cant get on the freeway…read moreto see if the car has any real issues, anyways bought the car, get on the freeway and car does nothing but shake all the way home, get the car to my house and take the wheels off and nothing but rust underneath and everything on the suspension is seized, ended up paying 4k to have the whole front end replaced, everysingle peice of it, i take partial blame for not crawling underneth to look at the underside and even trusting one of these hole in the wall dealerships, but i cant bellieve they sell vehicles in this condition and wont even budge on the price, im just happy a family that is barely getting by didnt buy this car cause they would have been screwed like the other people on these reviews, i would not buy a vehicle here unless you have a mechanic look at it first!!

DO NOT PURCHASE A VEHICLE HERE! You're better off going anywhere else. Purchased a truck here about…read more11 months ago less than a year and we've already had multiple issues with the vehicle. Within the first 3 months the issues began even with proper maintenance. Finally recently the fuel pump to the vehicle is now needing replacing which costs thousands of dollars. I called the dealership to see if there was anything they could do since they had sold us a failing truck and they said no, not even trying to help us what so ever. Now we are stuck with a 30k loan and a non operating vehicle. All they care about is getting a sale. They don't care weather or not the vehicle works just working enough to sell it. DO NOT GO HERE.

They were slow getting back to us but the price on a used Prius was exactly as advertised, Mathew…read moredidn't try to upsell us, no pressure tactics. They didn't work with us on price but that's ok as the price was reasonable.

So after a year and 4 months with my car that I bought from this scam dealer I paid 6k to get a new…read moreengine for my Prius that I paid 9k for I'm also just adding on another 2k for more work I've done recently totaling to 17k worth of work I would say again do NOT BUY A CAR FROM HERE. I'm gonna be petty and right in Spanish now. Así que, después de un año y cuatro meses con el coche que le compré a este concesionario estafador, tuve que pagar 6.000 dólares para ponerle un motor nuevo a mi Prius --vehículo por el que ya había pagado 9.000 dólares--. Además, acabo de desembolsar otros 2.000 dólares por trabajos adicionales que le hice recientemente, lo que suma un total de 17.000 dólares en reparaciones. Lo repito una vez más: NO compren un coche aquí. Also be aware of self selling practices I went to go look at a car with my girlfriend that she saw saw on road saying for sale when we got there I noticed the guy walking back to his car and letting his wife or potential worker of his do all the talking only for me to recognize him as the dealer who sold me my car recognized him instantly from his big back and small P so I told my girlfriend there was no way we're buying this car plus when I went in there website I noticed that the car was also listed there these guys are a joke and a bunch of scammers if you do go here I'd say go just to make a metal note of the staff stay safe out there folks