We had an amazing experience working with Ryan at Fontana Mazda. From the moment we met him, it never felt like he was just trying to sell us a car. Instead, he took the time to get to know us, shared stories about his family, and made us feel comfortable throughout the entire process. As someone who has worked in customer service for many years, I really appreciate when someone goes beyond simply doing their job. Ryan treated us like people, not just another sale. His honesty, patience, and genuine personality made all the difference. By the time we drove away in my mom's new Mazda, it felt like we had built a relationship, not just completed a transaction. That's rare these days, and it's something we truly appreciated. If you're looking for someone who will treat you with respect, listen to your needs, and make the car buying experience enjoyable, I highly recommend asking for Ryan. read more

During the big decision, we got some amazing help from salesman Joseph T. He was very kind and patient with my parents and I. We were feeling a bit uneasy with leasing a car when we first walked in, but Joseph cleared that uneasiness for us. His whole attitude brought up the mood for us and the tension lowered tremendously. If you need a reliable and personable salesman, then Joseph is your guy! He'll answer your questions and more. When we found the car that was right fit for us, we got some awesome help and deals from Joseph's manager, Yohannes. We were able to walk out with our leased car! My family and I would like to express our thanks and gratitude to make this big decision with Joseph and Yohannes' support. read more

BUYER BE WARE!!! I rarely leave negative reviews, but this experience was so frustrating and unprofessional that I feel people should know before doing business here. Before I even applied for financing, I called the dealership and explained my situation honestly upfront. I told them I had recently transitioned out of non-W2 income, had inconsistent income history, and had a couple of repossessions on my credit. I specifically asked if it was even worth applying before wasting anyone's time. I was told that as long as I could provide an offer letter from my new position, they should be able to work with me. After applying, I was initially told I needed $10,000 down. When I explained that wasn't possible, they suggested either trying a different vehicle or getting a co-signer. I got my son to co-sign, and then suddenly I was told the deal was approved. At that point, they asked me when I could come pick up the car. I was then told the down payment would be $2,500, but I wouldn't need to bring it immediately -- I could pay it within three weeks. Then later it changed to $3,000. I was repeatedly reassured that the terms would not change again. From there, the dealership requested document after document: ID Insurance Proof of residence Utility bills Credit card statements I recently moved, so my license still had my old address, and utilities at my current residence are included through my landlord. I explained this multiple times. Every time I submitted something, I was told "that should work," only for them to come back later saying it wouldn't. I provided: A closeout utility bill Another utility bill Credit card statements Additional proof of address Eventually even documentation connected to utilities at my current residence This went on for days with constant back-and-forth communication and shifting requirements. At one point, after spending the entire day sending documents, I was told at almost 8 PM that we would "have to revisit tomorrow." Then after again confirming that the terms would not change and they could get the deal done. Today I was suddenly told the bank now required the FULL $3,000 upfront immediately. The most frustrating part was the complete lack of accountability. Every time something changed, the response was:"The manager told me..."or"The bank changed it..." Apparently the terms changed hour by hour. At some point, it honestly felt like the goalposts kept moving no matter what I provided. If the deal could not be done, that should have been communicated clearly from the beginning instead of putting me through days of stress, paperwork, insurance setup, and repeated requests for documentation. I have purchased multiple vehicles before and have never experienced anything this disorganized, inconsistent, or unprofessional. I also have to be honest and say that I began questioning whether race may have played a role in how this situation unfolded, because the tone and complications noticeably escalated after I submitted my ID. I truly hope that was not the case, but it is unfortunately how the experience felt. No customer deserves to be treated this way. read more

I had a great experience at Maza Fontana. My mom went here to find me a car and we instantly fell in love with this new car that I have and we bought it today thank you Andrew. You're a crack up love my new car even though I didn't look excited, I was just very tired driving two hours to get a new car 100% worth it read more

Fontana Mazda - My new car - Car Dealers Near Me - Fontana, California

I had an outstanding experience at Fontana Mazda. My salesman Lathan Egerer made the entire process easy and stress-free, taking the time to understand exactly what I was looking for and helping me find the perfect car (CX 70 PHEV). There was never any pressure, and all of my questions were answered honestly and professionally. I highly recommend Fontana Mazda to anyone looking for a great car-buying experience. The customer service was excellent from start to finish, and I look forward to buying more cars from them in the future. Thank you for making this such an enjoyable experience! read more

10/10 experience!!!!!! Justin, Cash & Yz was such a big help was super patient with the whole process and even made a few good jokes, big surprise! . My husband & I only came to look at cars and ended up with a beautiful Mazda out the door. If you need a car or a miracle to get into one you need to come to Fontana Mazda! read more

We were helped by Lathan who was incredibly kind and helpful! He got us an amazing deal and guided us through the whole process. Never pushy, just professional and knowledgeable. Diego helped us on the finance side and was equally professional and kind. read more

Came to Fontana Mazada with hopes of buying a car I saw on line. Jakob saleman was great. Informative and knowledgeable. Yohannes and Cash was great to work with. Made a deal quickly. Very satisfied with the experience here at Fontana Mazda read more

Avoid if you can. They bait and switch. Once they have you on property thinking you're going to pay the price they listed it for sale they refuse to sell unless you get unneeded or wanted add ons. Won't accept USAA financing. Who doesn't accept the largest military bank??? Nope they insist on using their financing. Too many dealers out there to play these games. read more

When I tell you I looked at this location so sideways a few years back! But something told me make a phone call and I was instantly connected with Jacob Hernandez. The phone call was such a smooth process at arrival the staff was welcoming and worked so hard to make a deal. I was not confident and so negative the team/Jacob faught for a deal and a great deal. I loved that they were not pushy, not just focused on "making a sale"... they pulled the unbelievable. I was so impressed I could not deny the deal.. Thank you for turning my negativity into a positive. You guys have made a customer so happy!!' read more

Had an incredibly pleasant and easy experience buying a car from Jakob, Oliver, and Cash. They were more than happy to answer all my questions and made sure I was happy before leaving. Would recommend this location to anyone read more

We had a great experience and a great deal. Special thanks to Oliver, Jakob, and Cash for all being very diligent and helpful throughout such a big purchase! read more

Fontana Mazda - Mazda dealership lobby - Car Dealers Near Me - Fontana, California

Great experience! Jakob was very helpful and friendly to work with throughout the process of purchasing my vehicle. YZ was also great, his opinion mattered! Helped me feel at ease. And lastly, I'd like to thank Cash for taking care of us for the 3rd time. Great team here at Mazda Fontana. read more

Called in to get price on a vehicle listed on Autotrader. Sales manager comes a long and says the lower price on Autotrader is made up by Autotrader and that the real price is $4000 more. I have never heard such a thing where Autotrader makes up their own price. I spoke with another sales manager and said he agrees that he hasn't heard that one before and would be happy to honor the price on Autotrader. read more

Purchased Mazda 3 Lathan and YZ helped me get into this car ! Amazing dealership amazing customer service.

Purchased my Cx5 yesterday! Hands down the best Experience I've ever had at a dealership. I worked with Andy and he was honest, transparent, trustworthy and hilarious! It was my first big purchase and Andy was so patient and answered all of my questions making sure I understood everything. Shoutout to his manager Shawn and colleague Yohannes aka Shaq lol both so kind and helpful as well.They all made me feel comfortable, worked me a great deal and didn't pressure me once! If you're looking to buy a car from Mazda buy from Andy and his team at Fontana! He went above and beyond since the car I wanted was at another dealer he personally went to pick it up for me and bring it back same day! I'll be buying from them moving forward and recommending Andy and the team in Fontana to everyone. ASK FOR ANDY! he's the best. So happy with my purchase read more

Fontana Mazda - Mazda Cx5 - Car Dealers Near Me - Fontana, California

Raza and Cash were great in helping me in my car search. Raza answered all of my questions, was patient and knowledgeable through the whole process. Enjoyed working with him and cash through this process and would so again. Thankful for my new car and Fontana Mazda for their great service. read more

Never took the time previously to leave a review but wanted to after a horrible experience visiting what is technically my newest "home" Mazda location. Fontana Mazda was my main location for years as it was my closest location I always received the nicest greeting and best service. Never felt pressured but was always informed of recommendations and what was going on with my car. I appreciate you all and whenever I am out visiting family, I will be trying to plan my oil changes for those times so I can get them done here! read more

Our family had an excellent experience working with Joseph and his manager, Yohannes. They were knowledgeable, professional, and made the entire car-buying process smooth and stress-free. Joseph took the time to answer all our questions and helped us find the perfect vehicle. We truly appreciated his honesty, patience, and outstanding customer service. We highly recommend Joseph and his manager, Yohannes, to anyone looking to purchase a vehicle. Thank you for making this such a positive experience for our whole family! read more

Memorial Day I called Fontana Mazda ant 8:30 ( before opening time) and Phil answered my call. I was able to easily make an appointment and explain to him exactly what I was looking for !! upon arrival Phil and Pablo were absolutely amazing!! I was able to come in , find the car of my dreams and walk out with a smile on my face with the outcome of my sale.! they are very knowledgeable, understanding, helpful, and great to speak with! they made my experience finding a new car very smooth! highly recommend Fontana Mazda especially because of Pablo and phil! thank you guys for being awesome!! read more

I had a great experience with Fontana Mazda this weekend. Thank you to Justin and Yohanis for being helpful and friendly. They gave us a great experience and were able to get us in and out quick! Not only that but they were attentive and knowledgeable about their vehicles and my husband and i greatly appreciated that. read more

Truth be told, our interaction with Fontana Mazda went so well that I feel like I'm waiting for the other shoe to drop. Well, it's been a month since we were last here, and it felt like a good time to finally write a review! I have to give hubby props, because he was the one that really went into research-mode to figure out what car to get and which dealership to work with. He was also the one who did all of the communications, while I basically was on the sidelines and asked questions whenever the popped into my head, ha. Anyways, hubby really worked through a number of dealerships over the span of several weeks, but Fontana was the only one that felt like they were truly upfront 100% of the way from start to finish. Hubby asked questions; they provided answers (e.g., out-the-door pricing, timelines, package details). Hubby asked for specifics; they didn't beat around the bush, or give him details of a DIFFERENT car. Everything looked good to the point that we decided to make the visit. Shoutout to Shawn for working with us digitally. When we came by on a Saturday and parked, Christian was already waiting for us, and the car we were interested in were ready-to-go for us to inspect and to go ahead and do a test drive. Did a test drive on the road and a small part of the freeway, and drove back to the dealership. Christian answered all of our questions, and then, when we didn't have any other immediate questions, escorted us inside, where we met Shawn and went through some further logistics and details as we waited for Jose at Finance (e.g., Karr security system, trade-in options, warranties). It was quite a busy morning for Fontana Mazda, so we did wait around an hour to hour-and-half before fully getting started on the Finance pieces. Christian was great in chatting with us while we waited and getting some paperwork squared away, and was around to provide any other assistance. Once Jose at Finance was ready for us, Jose/Christian escorted us to Jose's office, and we got immediately started on the paperwork. While all of the paperwork was happening, Christian went to get the car further ready, check on the car we were trading in, and basically made sure we were set to go once the last signature was provided. Jose was great in answering all of our questions, never acting frustrated, and chatted us up on a range of topics (love the pictures of his truck!). I think the paperwork took around another 45 minutes or an hour. Once done, Christian was in Jose's office to walk us out to our car right when the last paperwork was shuffled away, and we were out of the dealership within minutes. Hands-down, this was THE best experience we've ever had with any car purchases. Shawn, Christian, and Jose were the dream team in getting us everything we requested, and timed everything out so that we weren't unnecessarily waiting if we didn't have to be. There wasn't any pressure on us to buy more stuff, or a higher trim; they really LISTENED to what we were asking for, and accommodated the best they could. They were straightforward, honest (!!), and extremely professional throughout, and I can only hope that our future car-buying experiences will be as seamless. In truth, we're still in shock on how WELL everything went. Case-in-point: we figured the official license plates would take around max 3 months to receive, but we received it in under a month! Again, mad props to Shawn, Christian, and Jose, and thank you for making a potentially stressful, expensive experience be as gentle (but still stressful and expensive) of an experience! read more

I recently had the pleasure of visiting this dealership. Lathon was very helpful and took the time to explain the differences between the two vehicles I was interested in (the Mazda Preferred and the Mazda Carbon). YZ was also extremely helpful and thoroughly explained the purchasing process while reviewing the numbers with me. Both gentlemen were patient, knowledgeable, and professional throughout the experience. I highly recommend asking for them if you plan on visiting this dealership. read more

I bought my CX-50 Hybrid back in October and had a great experience. The car came with luggage racks that I haven't used but wasn't able to remove on my own. I stopped in thinking it would probably take an hour or so to get help without an appointment. Much to my surprise and delight, Jimmy in the service department stepped outside and helped me immediately. I am so impressed with their customer focus and enthusiasm to help their clients! Love Fontana Mazda! read more

Third time buying a car from Fontana Mazda everything went so well! Raza provided great service and communication. The buying process was fast and easy! Provided the best deal! read more

Fontana Mazda - Car Dealers Near Me - Fontana, California

Bought my CX5 two years ago here. They told me the car comes with 2 free oil changes. At no point did anyone mention there was a time limit. I work from home, so I only need about one oil change a year. When I came in today for my second free oil change, I was told it had already expired. No one mentioned this when I bought the car, and no one mentioned it when I came in for my first oil change. A simple heads-up would have been nice. So now I have to pay. Fine. I asked how much an oil change was. It's $120. When I questioned why it was double the typical rate, Adrian explained that it's "a multi million dollar building." So just a heads-up to fellow customers: you will be paying an extra $60 for the honor of having your oil changed in a MULTI MILLION DOLLAR BUILDING. Deeply disappointed with Mazda (and of course, their multi million dollar building). read more

Great experience. Their sales team and manager were great. They were highly knowledgeable about the Mazda lineup and very helpful when accommodating me and my dad. Though I ended up purchasing in Corona, due to trim level and color preferences, this dealership fully sold me on the fact that I NEEDED a Mazda as my first car! read more

We were prepared to buy an advertised 2015 vehicle - test drove it and were told to buy the car, there's a $5,995 add-on to cover the car. What kind of BS is this. Also finding out the auto was a 2012. Would never buy from a dealership that rips you off Not the salesman fault, it's what expected of them to push the additional charges. read more

I had an amazing experience with Oliver he helped my mom choose the car she's been looking for , I highly recommend you guys to come & buy your car here read more

Andrew was great and fun to work with to help me get into the car I want!. I highly recommend asking for him when purchasing!.

We are so happy with our cx90 Mazda we purchased today! Cunisin was our salesman and he was so good with customer service! He answered all our questions and was above and beyond with his customer service! We appreciate you and all your help!! Thank you Fontana Mazda also thank you to Cunisin and Semaj for A great experience! read more

Fontana Mazda - Cx90 Mazda black - Car Dealers Near Me - Fontana, California

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Jose in finance has been giving me the run around. I was supposed to get a second year of oil changes. The service plan was created by Jose and then it was cancelled. Now I cannot get a message back from Jose. He's been giving me the run around for the past several months. Beyond frustrated with the horrible communication. read more

I came in and purchased a car and very pleased. They went the extra mile to work with me to get something better than I expected, brand new CX-5, at a great deal. I left there with peace of mind and no regrets. I worked with Jakob Hernandez. Explained everything about the car and set up CarPlay. Very smooth process. read more

My husband and I went to Fontana Mazda for my second Mazda3 purchase . The experience was very nice. The staff were helpful especially Yareli, she's such a pleasant and friendly sale associate . We didn't spend a lot of time there, and I bought my third Mazda there. read more

Fontana Mazda - Yareli and another associate were trying to set up my car with the Mazda App. Thank you guys for the superb service. - Car Dealers Near Me - Fontana, California

I had such a great experience this weekend at Fontana Mazda. They really helped me a lot, they were very informative and attentive and made me feel confident leaving with my new car! Thank you to Pablo and Yohannes for all of their support. read more

I had the pleasant experience of having a test drive with Jakob for the Mazda 3 sedan! It was a beautiful car but the service I was provided with was even better! This location definitely has one of the greater ends of customer service in the car industry. Jakob was very thorough in explaining the car design and safety features it included! I would 10/10 recommend having a test drive with Jakob or anyone else at this dealership! read more

I have been interested in the CX50's for a while. When I was getting my CX9 serviced, I was looking at the CX50 inside the dealership. YZ approached me and offered for me to test drive them. I wasn't entirely sold on trading in my car at the time and YZ gave me a way to contact him so I could reach out if I changed my mind. What I loved about my interaction with him was that he wasn't pushy to get me into a new car that very second. I ran into him again when I brought my CX9 back for service months later. We chatted for a while and offered for me to text drive the CX50's again. I drove different trims several times which helped me narrow down which trim I preferred more. I still wasn't exactly sold on trading in my CX9 since I invested in new tires and maintence on it recently. He offered to go over some numbers if I had the time. I thought, why not, and assumed I couldn't get a good deal in the current market. I was firm on what I wanted as far as what I could afford and settle on. I don't like to be pushed into a deal or sweet talked into one, but, I'm glad YZ nudged me in the right direction without over doing anything. I was able to make a pretty awesome deal and made a trade into a newer, safer, gas saving vehicle, while sticking with the Mazda brand. This makes my 3rd Mazda purchase in a row. YZ was the perfect salesman from A to Z. He was friendly, easy to talk to, attentive to me, was personable and wasn't pushy at all. If anyone I know is looking to buy a car, I won't only be directing them to the Mazda brand, but to Fontana Mazda to make a deal with YZ. read more

Fontana Mazda - Car Dealers Near Me - Fontana, California

I decided to come here for a used car purchase yesterday and made a deal. Off the bat I called beforehand as was able to get all the info I needed from salesman Philip. He was helpful and transparent and responsive. I show up and sure enough everything was as expected. When I take the car for test drive I notice there's 6 miles to empty on the vehicle...odd that they are letting me test drive that way but ok... Check the car out and it's what I'm looking for, I came in with preapproval and they worked with my credit union so there were no hiccups there. My issue came after the signing for purchase, salesman told me that he couldn't get his upper management to approve them adding gas to the vehicle...I'm sorry?? I just gave you guys business and you are handing me a car that has 5 miles till empty???? I've never heard of this...I thought I was being pranked. Up until this moment I had nothing but great things to say about this place. I speak to Semaj who was the person who denied putting gas into the car, I drove here from Orange County. I told Semaj that there was no way I'm driving off the lot with absolutely 0 gas in the car. Can you guys put gas in the car so I can make it to the gas station at least?! His response? Basically he didn't care. I asked, is this going to be the reason to where I no longer want to make a deal with a dealership that is leaving me hanging like this. I wasn't asking for a full tank of gas but I've never heard of driving off the lot with a car (used or new doesn't matter) with a 5 miles till empty warning on the dash!!! Make it make sense? Anyway, Semaj had a very unprofessional, cocky arrogant response, to where he blatantly said we can cancel the deal no problem...so he basically didn't care if I took it or not. By that point I felt bad for Phil who had given nothing but great customer service the whole time. Before walking out and cancelling it all Phil was able to put some gas in the car so I can make it to the gas station and fill up myself. Thanks Phil. But overall this experience left a bad taste in my mouth over the principle of it all. Usually there's back and forth in the sales process of purchasing a vehicle but never heard of a dealer handing over a car that way, not only that but the response of basically not really giving an F, bad form. This place is getting 3 stars for the hard work Philip and the Chris at Financial services did. But the unprofessionalism of Semaj would make me not recommend anyone to come here. read more

I genuinely couldn't say enough good things about the people who work at this location. They made trading in my Mazda3 & upgrading to my new baby so fast and easy. They took their time to help me find the perfect fit and I couldn't be happier with the experience! Shoutout to Robert!! read more

Fontana Mazda - 2025 Mazda CX 50 - Car Dealers Near Me - Fontana, California

Went in today 12/09/25 to check out a 2023 limited explorer. Worked the numbers over the phone and was told the vehicle was flawless. Drove an hour and a half to see the explorer had multiple rock chips and scraped fenders, and discolored headlights. I would not recommend this dealership. The said the damage on the vehicle was typical for a 3 year old vehicle and should be expected. read more