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A & A Complete Services

1.0 (16 reviews)
Closed • 9:00 am - 5:00 pm

Services - A & A Complete Services

Plumbing inspection

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9 years ago

wouldn't even give them a 1 star. Very unprofessional and the owner or manager is a nasty person to deal with.

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FS Plumbing

FS Plumbing

4.6
(38 reviews)

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

JD Sewer & Sons

JD Sewer & Sons

4.0
(4 reviews)

We had JD Sewer install a new sewer line from behind our home to the main sewer which is…read moreconnectioned in front of our home at the street. Connected all pipes exiting from the house, this required digging a trench from 2 ft at the first connection to 10 ft at the sewer main. Several challenges presented them selves, at each challenges they resolved them in a professional manner.

DON't EVER call JD Sewer & Sons for plumbing issues! Absolutely RUDE customer service!! We have…read moreused them since at least 2005, maybe longer. My kitchen sink had standing water in it on both sides. I had put Liquid Plumber in it. The house reeked of bleach! Might have used a bit too much. Oops! They came to our house pretty close to the time that the owner/wife said they would be here, which was good, but they did not call or text me like I had asked when they got here. Instead they knocked on the door, which in turn made the dogs bark while I was on a call. I had explained to the owner/wife that I work from home, on the phone, and I did not want anyone knocking on the door, because my dogs would bark. Mind you the owner/wife told me that wouldn't be a problem and they could do that. So I am still ok, A little aggravated that they made the dogs bark, but glad someone was going to fix my sink! Yeah!! They came in and started working on the sink by draining some of the nasty water out of the sink into a bucket and then walked outside. Now during this time, I was still on the phone helping this customer with their computer issue. The 2 workmen could hear me working, because my desk is around the corner from the kitchen. When the guy came back in my house I could see that the bucket was empty. I had just finished my call and hung up the phone. I asked him, "Where did your pour that water out?" His reply to me was, "In the grass." There was so much Liquid Plumber in it and it smelled just like bleach! I couldn't believe that he poured it in the grass! That water was toxic! So I said to him, "Well, I don't want you to pour it in my grass, you can pour it in the rocks." His response back to me was, "It will be ok, that's what I always do." I then replied, "No it is not ok, I don't want you to pour that in my grass, you can pour it in the rocks, that way it can kill the weeds and not my grass." Then he says, "Well do you still want me to work on your sink?" I was shocked! My response back to him, "Well, yes". Still in disbelief that he even asked me this question. He then says, "Well, I don't think I want to fix your sink!" I was astounded! My response was so quick, "Get out of my house then!" Now, I want you all to know, that this was one of the & Sons. I promptly got on the phone and called their office, and preceded to tell his Mom/owner what had happened, and she said that this was not acceptable. That he would be dealt with. I got from how much she was apologizing that this wasn't the first time something like this had happened. I told her I was going to post it on the internet. And explained to her that we will never call them again, and I was going to post it on the internet because he needs to realize there are consequences to his behavior, that just because you are the & Sons doesn't mean you can dismiss what the owner of the home wants. I guess he was expecting me to say, "Oh no! Don't leave, please fix my sink!" Not in a million years! I am not paying our hard earned money to some company that treats their customers like that. And there are consequences that come from giving poor customer service, BAD REVIEWS!

A & A Complete Services - plumbing - Updated July 2026

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