I called them to pick up a washer and dryer and they did it same day and it took exactly 20 minutes…read morelike Renaldo said. I had a good experience getting this done right away. I recommend calling this place. I called several places around my area and this place was the only place that answered.

Jerry is great!! I had a problem with my dryer working- it only made a loud noise, the drum did not…read moremove. He took apart the front panel and found my silk scarf in inside the bottom of the lint trap!! Very professional and it did not cost an arm and a leg!!!

We purchased a refrigerator from this company only a few months ago, and within two months the…read morefreezer and ice maker both stopped working. Around the same time, we suddenly began seeing baby mice in our home, something we have never had before in years of living here. After hiring an exterminator and continuing to investigate, I moved the refrigerator and discovered a large open hole underneath the unit along with mouse droppings inside the appliance area, suggesting the refrigerator itself may have been the source or entry point. Used appliances can harbor rodent nests, which is a well-known issue in the appliance industry if units are not properly inspected or sealed. When I called the company for help, the woman on the phone was extremely rude and dismissive. She told me if they cannot make at least $30 from a service issue involving their appliance, it is not worth their time or money to help, and she refused to send anyone out or even address the problem. She then hung up on me. This refrigerator was purchased by my elderly parents, and the complete lack of accountability, professionalism, and basic customer service was shocking. Even the technician who originally came to repair the freezer said nothing about the large opening under the unit. If you value sanitation, customer service, and accountability, I strongly recommend taking your business elsewhere. If I could I would give zero stars

Compre una estufa en este lugar NUEVA le pregunte à la senora Rosa por la garantia y me dijo si…read moreclaro tiene 90 Dias si nole gusta la puede regresar . Al dia fui y le dije Que nesecitava regresarla la estufa por Que no me avia gustado y Que no la avia usado . Y medijo Que hella ya no me podia recivir la estufa . Y Que si nole gusta Que la vendiera en otro lado o Que la puciera en offer up. Muy mal servicio al cliente No compren en este lugar la senora ROSA tiene un mal Caracter y muy mala attitude de servicio al cliente Amidesg@gmail.com

These guys know appliances and are fair. I called them for help with our washing machine. They came…read morewhen they said they would, did a thorough assessment and then surprised me my telling me honestly that our machine was not worth fixing. Instead of giving me a big repair bill, Jeff told me that we shouldn't bother. He also volunteered several tips to keep our new machine running smoothly. I appreciate you, Professor. Next time we need help with an appliance, we know whom to call.

Great service in ordering a Speed Queen washing machine! Ordering & delivery was fast & easy!read more

Desperately needed a fridge- He had plenty of options and was extremely friendly throughout the…read morewhole process. I got a refrigerator with a brand new part, and the doors switched for me cause my kitchen set up, for $320 including delivery ($20 delivery?!!! And they hauled away my old fridge?!!) he delivered the next day. 90 day warranty, and he insisted I call if anything goes wrong. John was a genuinely kind and fair business owner. The fridge works great and I couldn't be happier with my experience at his shop. Seriously check his place out if you're looking for a new used appliance.

Do not go to this business! Me and my fiancée went to go look at refrigerators and we saw one we…read moreliked but had a few cracks cosmetics wise. He asked for $325 we told him we were still looking, very small place btw. I call him next day offered him $250 he agrees and charges us $50 for delivery we agree total $300. John or Jose whatever hes name is told us he will be at our apartment tommorrow morning he never showed up. I called him and he said "We are busy and the price is $350 now". I told him we already had an agreement and he basically told me to F off if I dont wanna do it don't do it. Very unprofessional! Do no go here plenty of other appliance places elsewhere!

I bought a slightly smaller brand new gas stove for my rental, where an average size range just…read morewould fit. The sales lady was very knowledgable and gave me a great price and they delivered that day. I will definitely use them again when buying appliances for my other rental units.

Bought a 24" stove. Transaction and delivery were smooth. In store experience was great. The…read moreinstallation guys were very nice and were tidy. There is a very tiny mark on the back guard but Im not sure it was the installers or not. oh well.

We got a fridge from here, after they said ours Frigidaire was not fixable (it wasn't cooling) they…read morerecommended us another brand because they say Frigidaire are bad, they took our old one (statically looked semi new) and gave us the one we purchase from them for $450 (whirlpool) it also looked pretty good Long story short, the fridge lasted us 40 days, and stopped cooling, they gave us 30 days warranty so we had to dispose and buy a new one, luckily we found a new one at good price, at Lowe's outlets, with 6 year warranty! I would not buy here again, as you don't have any warranties it's like gambling,

If I could give 1 star I would. Buyer Beware!! They buy used…read moreappliances from Offerup & Craigslist and resell with marked up prices. They do not honor their listed warranty, only to find out they don't give warranty. One employee Guadalupe said 90 days warranty, when two of the three appliances I purchased broke down I the first week. When I called to let them know about the appliances needed repair, the owner Mr Serrano said there is NO WARRANTY. Stay away, buy elsewhere. You have been warned. I bought a refrigerator, washer and dryer for a rental unit. They offer free delivery and there's a reason for that. They want their place of business to remain anonymous to customers. BTW. I am posting the picture he texted to me of signs reading "no refunds " etc. What a crook!

His price was reasonable. The refrigerator kept running into problem. I give him credit for going…read moreout of his way to come over four times, despite his busy schedule, to make sure the problem is fixed. He ended spending more time than needed, to get the job done.

I hired this company to repair my washing machine and paid $350 in cash. After receiving payment,…read morethe technician did not return to properly resolve the problem. Over time, I received several different explanations as to why he could not come back. When I continued to ask for a resolution, I was told that I could go to the police if I wanted to and that he did not care. I was also told that the conversation was finished and that I would simply have to accept the work as it was. My washing machine issue remained unresolved despite paying $350. Based on my experience, I was disappointed with both the repair and the customer service that followed.

We had an excellent experience with Pacific Sales in Torrance while purchasing our Thermador…read morerefrigerator, 48-inch range, hood, and wine fridge. The highlight of the entire process was working with Linwood Foy. Linwood truly listened to our needs, understood our vision, and provided thoughtful recommendations without ever making us feel pressured. He was knowledgeable, responsive, and followed through every step of the way--from selecting the right appliances to coordinating the installation. His attention to detail and exceptional customer service made what could have been a stressful process completely seamless. We are thrilled with our new appliances and highly recommend Linwood Foy and the Pacific Sales team in Torrance to anyone planning a kitchen renovation or appliance purchase.

It was a pleasure working with Andres Vega at Pacific Sales in Torrance. I explained to Andres that…read moreI needed to replace my high-end 48" side-by-side Thermador refrigerator that I had purchased new in 2004. Unfortunately, after spending thousands of dollars on repairs over the past five years, it continued to break down and was no longer reliable. Andres listened patiently to my concerns and then asked what type of refrigerator I was looking for. I told him I wanted something similar to the Thermador but with much greater longevity. He recommended Sub-Zero, explaining that while it cost a little more than Thermador, Sub-Zero refrigerators have a long-standing reputation for lasting over 20 years. I mentioned that I had read all Sub-Zero 48" models are 84" high, which is 1/2" taller than my existing Thermador, and I was concerned they would not fit in my cabinet space. Andres confidently told me they would fit, but to make absolutely certain, he offered to send Pacific Sales' certified Sub-Zero installers to my home to take measurements free of charge and with no obligation to purchase. The installers arrived the very next day, took measurements, and confirmed that all the Sub-Zero 48" models would fit perfectly. I then met Andres at the store, where he showed me the different 48" Sub-Zero models and honestly explained the pros and cons of each style based on customer feedback. I ultimately decided on the Classic French Door model. Since I had already been without a refrigerator for weeks, I told Andres I wanted it as soon as possible. He assured me it would not be a problem, and amazingly, he arranged delivery and installation just three days later. The installers arrived on time, completed the installation in less than an hour, and thoroughly tested everything before leaving. The entire process--from measurements to installation--took only three days and was completely painless and stress-free. I could not be happier with my new Sub-Zero refrigerator, and I truly appreciate all of Andres Vega's help. He is extremely knowledgeable, professional, intelligent, and genuinely knows his stuff. I highly recommend Andres Vega at Pacific Sales in Torrance to anyone looking for a high-end refrigerator or premium appliance shopping experience.