I called them to pick up a washer and dryer and they did it same day and it took exactly 20 minutes…read morelike Renaldo said. I had a good experience getting this done right away. I recommend calling this place. I called several places around my area and this place was the only place that answered.

I had a horrible experience with Rolando. I went on a day Rolando said they were extra busy, and…read morehe was unable to connect the washer/dryer for me to see it worked. If I came in the next business day in the morning, he would have it set up. I said ok. The next day came, I called to confirm, and arrived at the time agreed. The washer wasn't connected and when I asked for a test run from his employee, he said sure. Rolando came over and said he was too busy and didn't have time for me (!!!). WTH?! I explained I was there the Previous day, called to confirm, and drove over. His response? We'll drive yourself the same way you came lady. His employees and I were stunned. The man is MOODY and there is no need to deal with his madness -- I walked down a block and found a family owned business run by a husband and wife team willing to help me. Run away from R&G!

We purchased a refrigerator from this company only a few months ago, and within two months the…read morefreezer and ice maker both stopped working. Around the same time, we suddenly began seeing baby mice in our home, something we have never had before in years of living here. After hiring an exterminator and continuing to investigate, I moved the refrigerator and discovered a large open hole underneath the unit along with mouse droppings inside the appliance area, suggesting the refrigerator itself may have been the source or entry point. Used appliances can harbor rodent nests, which is a well-known issue in the appliance industry if units are not properly inspected or sealed. When I called the company for help, the woman on the phone was extremely rude and dismissive. She told me if they cannot make at least $30 from a service issue involving their appliance, it is not worth their time or money to help, and she refused to send anyone out or even address the problem. She then hung up on me. This refrigerator was purchased by my elderly parents, and the complete lack of accountability, professionalism, and basic customer service was shocking. Even the technician who originally came to repair the freezer said nothing about the large opening under the unit. If you value sanitation, customer service, and accountability, I strongly recommend taking your business elsewhere. If I could I would give zero stars

Compre una estufa en este lugar NUEVA le pregunte à la senora Rosa por la garantia y me dijo si…read moreclaro tiene 90 Dias si nole gusta la puede regresar . Al dia fui y le dije Que nesecitava regresarla la estufa por Que no me avia gustado y Que no la avia usado . Y medijo Que hella ya no me podia recivir la estufa . Y Que si nole gusta Que la vendiera en otro lado o Que la puciera en offer up. Muy mal servicio al cliente No compren en este lugar la senora ROSA tiene un mal Caracter y muy mala attitude de servicio al cliente Amidesg@gmail.com

These guys are top notch!…read more Honest, fast, hard-working, and above all quality! I've been utilizing their services for last year or so and I'm very happy!

Our friends recommended Scan Appliance. Our refrigerator went out, and we called other businesses,…read moreand the service cost was crazy, I won't name, but told us Monday would be the earliest. My husband contacted Scan Applicance (they were closed), and someone picked up the phone. The person took our information and called us the next morning. Ken arrived the very next morning (he was already booked, but managed to fit us in). Unfortunately, the cost was too much to repair. Ken was very professional and detailed in explaining what went wrong with our refrigerator. Ken saved us; fortunately, they had a refrigerator in stock, we were able to purchase it, and within a couple of hours, Ken was able to deliver and hook up a beautiful refrigerator for us! The price was totally affordable. They have appliances for every budget. This small business is definitely a keeper. Trust me, you will not be disappointed. I highly recommend Scan Applicance.

Bought a washer from John with a 90 day guarantee. Paid him $450 for the washer including delivery…read more The washer has been leaking since day 1, does not spin and is leaving rust everywhere. He won't answer my calls or texts. Total scam artist, buyer beware.

Owner, Juan, displayed an admirable quality when speaking to him about my need of a dryer. Juan…read moredemonstrated various, slightly used, appliances that look new to me. I save at least 60% compared to a dryer if I was to purchase it from HomeDepot. The cost included the delivery and installation as well as the accessories for a complete installation of the dryer I acquired from Juan. I received a 3-month guarantee for the unit, which as of today, I have no issues with. Also, note, name brands of appliance are available, LG, Samsung, GE. etc. Juan, also commented they do repairs to any home appliances. A+

Bought a 24" stove. Transaction and delivery were smooth. In store experience was great. The…read moreinstallation guys were very nice and were tidy. There is a very tiny mark on the back guard but Im not sure it was the installers or not. oh well.

They had an older appliance that was just what I was looking for. Lucy remembered what I was…read moresearching for and reached out. It was an easy transaction and will definitely return on the future.

We got a fridge from here, after they said ours Frigidaire was not fixable (it wasn't cooling) they…read morerecommended us another brand because they say Frigidaire are bad, they took our old one (statically looked semi new) and gave us the one we purchase from them for $450 (whirlpool) it also looked pretty good Long story short, the fridge lasted us 40 days, and stopped cooling, they gave us 30 days warranty so we had to dispose and buy a new one, luckily we found a new one at good price, at Lowe's outlets, with 6 year warranty! I would not buy here again, as you don't have any warranties it's like gambling,

If I could give 1 star I would. Buyer Beware!! They buy used…read moreappliances from Offerup & Craigslist and resell with marked up prices. They do not honor their listed warranty, only to find out they don't give warranty. One employee Guadalupe said 90 days warranty, when two of the three appliances I purchased broke down I the first week. When I called to let them know about the appliances needed repair, the owner Mr Serrano said there is NO WARRANTY. Stay away, buy elsewhere. You have been warned. I bought a refrigerator, washer and dryer for a rental unit. They offer free delivery and there's a reason for that. They want their place of business to remain anonymous to customers. BTW. I am posting the picture he texted to me of signs reading "no refunds " etc. What a crook!

His price was reasonable. The refrigerator kept running into problem. I give him credit for going…read moreout of his way to come over four times, despite his busy schedule, to make sure the problem is fixed. He ended spending more time than needed, to get the job done.

I hired this company to repair my washing machine and paid $350 in cash. After receiving payment,…read morethe technician did not return to properly resolve the problem. Over time, I received several different explanations as to why he could not come back. When I continued to ask for a resolution, I was told that I could go to the police if I wanted to and that he did not care. I was also told that the conversation was finished and that I would simply have to accept the work as it was. My washing machine issue remained unresolved despite paying $350. Based on my experience, I was disappointed with both the repair and the customer service that followed.

Andres Vega knows so much about fridges ovens and dishwashers, it was amazing !! He was very…read moregenerous with his time and I was so impressed with his knowledge. We knew very little walking in and left with a lot more confidence about what appliances to buy for our new house!

Exceptional Service from a Stellar Team! We recently…read morepurchased a full suite of Wolf and Sub-Zero appliances from Pacific Sales, and the entire experience was flawless from start to finish thanks to Andres Vega. Investing in high-end appliances can be a complex process, but Andres made it incredibly smooth. He is incredibly knowledgeable about the product lines and took the time to truly understand our specific requirements and design goals. He gave us invaluable advice on how to select the right models for our kitchen and went above and beyond by seamlessly coordinating the delivery and installation schedules.