I love coming here for a root beer float or vanilla cone. Our family stopped by and the cashier took good care of us and got us our cones and we were on our way. Delicious vanilla ice cream and root beer floats. Definitely stop by anytime I'm close by. Drive thru friendly and also has a KFC inside. Plenty of parking. read more

A&W Restaurant - Vanilla cone - Fast Food Near Me - Millbrae, California

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I came in with my fiancé at around 7:30pm on Friday night and Valeriaa was an absolute horror to order from. She told me they don't have Root Beer at A&W and told me i need diet, then when I placed my order for the float she discharged me and gave me two, when i asked to fix it she argued and slammed her hands on the receipt and said "LOOK." I asked for refund as nothing had been made yet, and she refused. I asked to speak to a manager and she refused. I then asked again for a refund and she disappeared and came back with more attitude, so I asked her why she was being so particularly rude to me then she handed me a wad of change and refused to let me order the correct drink. She also messed up my fiance's drink and gave him Pepsi when he paid extra for a lemonade. When he asked for his drink, she again gave him the wrong drink, he asked for prickly pear and she gave him strawberry. She was really hostile and rude and ruined our night read more

A&W Restaurant - Receipt for proof - Fast Food Near Me - Millbrae, California

Came here at 10:30 am on a weekday and wanted a single cheeseburger meal and requested lettuce and onions during my order. Upon sitting down the party was just warm with no lettuce or tomato. MOD had stepped away and worker stated it doesn't come with the extras but I mentioned I ordered it that way when the Manager took my order. i was the only one in the restaurant and hence it was not busy. Perhaps I should have returned my burger but lesson learned and will not be back. read more

It's alright. Not bad at all. It was clean and spacious. Food was what you expected from fast food, so it's not bad. Definitely missed the mama and baby burger that AW used to offer though. read more

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It went very well! I appreciate the help thank you! The service the food! Ambiance was good!

For food the rating would be 2 stars. Before Covid this place was just filthy with dirty tables and sticky floors. Their drive through is always as slow as molasses and their food is generally sub par. The only thing worth going for here is the root beer float which is always 5 stars. But, due to the good and unusually always slow drive through I have to give this place 3 stars. read more

A&W Restaurant - Fast Food Near Me - Millbrae, California

Not the best quality environment to sit in with, people are disrespectful and rude, but the food is a good quality, best to go to the drive through. read more

Been here several times, my wife likes the Coney Dog and I wanted a Root beer Float, we were in the middle of a heat wave. Went through the drive-thru, ordered the Coney Dog combo. I asked for an upgrade to large cheese curds and a large root beer float. My wife smacked me kindly to say "no onions." I did whilst I rubbed my shoulder. Got to the drive thru window, a nice older lady smiled our way and handed me the drink, I smiled back and accepted the drink. I noticed it didn't have the usual lid for a float. Opened it and no ice cream. I called out "Ma'am, I ordered a root beer float." A younger lady wearing the headset, the order taker, said "No, you ordered regular root beer," she seemed upset about something. I calmly said "large root beer float, why would I upgrade to regular root beer..." She said "...float is $2 more." I said "here's my card" and handed her the regular root beer. She walked away with the drink and I smiled at the older lady who I think didn't understood what transpired. I then noticed the headset lady coming out of a room inside the store...I thought to myself "did she just come out of the restroom." A few seconds later I saw her by the ice cream dispenser and dispensed ice cream into a large cup, presumably my float. She walked over the window and handed me the drink and my card. She didn't say anything and walked away. The older lady smiled at me and I smiled back and said thank you. I got home and I saw headset lady charged me for 2 biscuits instead of ice cream... my wife smacked me kindly again and said there's onions in her Coney Dog. 1 star - Root beer float 1 star - happy older lady - reminded me of my grandma 0 star - headset lady who I hope didn't pee in my float read more

The only place to come for root beer float & onion rings, both were still very good, the rings were freshly fried which I had w/yummy ranch sauce. I sat inside, the place is very clean, I'll be returning again thanks A&W! read more

Not what they used to be. The root beer isn't as good as the stuff from the grocery store. The burger was average. The fries were very good. The price was exorbitant. The staff was surly. Won't be back. read more

Quick and convenient drive through option considering the current COVID situation. I was craving a root beer float so instead of making my own at home, I dropped by here. I thought one could never mess up a root beer float, but I was wrong. The root beer to ice cream ratio was unfavorable. The ice cream filled about 75% of the cup, leaving not enough room for root beer. I was very thirsty at the time, so this was pretty upsetting. Be sure to ask for less ice cream if you're feeling extra thirsty. Or if you're more of an ice cream person, this is your place to get your moneys worth! read more

A&W Restaurant - Large root beer float - Fast Food Near Me - Millbrae, California

Paying $3 for a soda, it would be nice if they actually bothered to fill it up. I'm sure of the people working here wouldn't like it if they paid $3 for a soda & only got 3/4 of it. read more

A&W Restaurant - $3 for soda, would be nice if they bothered to fill it up. I won't be buying a soda here ever again. - Fast Food Near Me - Millbrae, California

Really depends on what you're looking for sadly did not have what we were looking for, But overall the root beer float is not bad. Service was a 7/10 quick and easy. read more

My Special Angel and I picked a medium root beer float and small French fries. We had to repeat our request twice. What we received was a small root beer, medium root beer float, and small French fries. We had to send back the medium root beer float. We were charged for the Medium root beer float. The cashier Mariam needs to pay attention to customers and not try to multi task. We did receive a refund. read more

I ordered three pieces of chicken combo and also biscuits. What you can see in the image is that someone took a bite of the biscuit . I've never seen anything like this before, this is insane, disgusting, and unprofessional, especially in this COVID-19 time. I also noticed that two of the ladies in the back were not wearing gloves when they packed my order. I don't know if the bite on the biscut was to make someone sick with covid or if it was just a joke, but I honestly think this is something unacceptable and disgusting. read more

A&W Restaurant - KFC three pieces combo - Fast Food Near Me - Millbrae, California

Basic fast food not much grill to expect here. This location is also a KFC so that's a bonus. Yelp told me if I checked in here I'd get a cookie but when I arrived that offer was nowhere to be found. Sorry kids read more

I can't even put into words how I feel. This place is fucking FILTHY. Absolutely disgusting and a shit show. The place is a MESS. There was food scraps, crumbs, garbage, smears, and more everywhere, on both floors and tables. Guess you should just get rid of the trash cans in there because they clearly serve no damn use and everyone throws everything on the floor anyways. I probably would have been more comfortable eating in the dumpsters behind the shops nearby. The employees also seemed to half ass everything and not have a single care in the world. On top of the atmosphere and careless employees, the worst part is, the food was horrid. Nothing special about it and gave me an upset stomach, leaving me nauseous and feeling like shit. I wanted to throw up before I even got to the car. I'd rather eat rat poison than this shit again I will NEVER return here ever again. I'd give zero stars if I could. read more

Best root beer you can get in a frost mug. Go there to enjoy that. (thus 2 stars not 1) Worst burger I have been served since 1978, when I was eating a microwaved burger on an Amtrak train. This burger was served the moment I ordered, which means it was sitting under a warmer. It was luke-warm, the cheese wasn't melted, the lettuce was brown, the 1000 island was gross (I would have preferred mayonnaise like always). Funny enough -- the meat had ZERO gristle, and was the highlight of the meal. But it was surrounded by enemies. Fries weren't horrible, but below average and again -- not piping hot, which is a requirement for chemical-laden fast food. read more

This place is nasty. Tables are dirty and the staff is unprofessional, handling money and food without washing hands. I ordered a Coney dog and the kid behind the counter pushed it across the counter with the comment : " 1 'alleged' Coney dog". This is my second bad experience with this place. The franchise is fine, but this operator needs to tighten up the operation.... Nasty. read more

We always enjoyed a root beer float. My special Angel and I here in Millbrae to visit a friend. We ordered chicken nuggets and we received mini corn dogs. They messed up our order. We were looking forward to the chicken nuggets. This A&W is also a KFC. How can they mistake chicken nuggets with Mini corn dogs. The mini corn dogs were awful. It was too late for us to return we already ate a couple. read more

This particular A&W is by the far the worst. In overall speed and service. I went here on my lunch break from the new job as I had a hunger for A&W. There was only one person behind the counter. She was the cashier one moment and the next moment she was putting the food either on a tray (those who choose to eat there) or in a paper bag (to go customers). That was not the only thing wrong with this particular location. There were only a few employees back there besides the cashier. And they were all too slow. It's called fast food. Why take upwards of 10 minutes or more to prepare the food and get it out to the customer? Don't you care about the speed and service? Don't you care about the customer? I wouldn't recommend anyone to patronize this place as it is not the only fast food joint in the area. Both the Burger King & McDonald's nearby are much better and they serve your food faster. read more

Everytime I come here they mess up my order and rip me off. I always order a Papa Burger and every other time I only get 1 patty instead of 2. They suck! See pics. I think they're taking the extra patties home. They also mess up my Chicken orders all the time too. read more

A&W Restaurant - Fast Food Near Me - Millbrae, California

I am surprised that this location got such a bad reviews. I love this place and has the best fries! To me their service is good and always has the warm and yummy After opening my bag they included a hot sauce along with the ketchup which I enjoyed very much! This spot has a KFC too which is equally as awesome Thank you!!! read more

Nostalgic root beer and oh so yummy papa burger. Not to many around and I grew up on their root beer. Growing up, it was walking distance, so I'd buy that frosty sweet root beer in gallon jugs and put in our freezer before dinner. So when I saw one....just had to pull into the drive thru and ponder at menu. Got the papa burger combo and it brought me to my school days. Burger was delicious, fries were perfect but the aroma, feel and taste of my root beer was what I yearned for that minute. "A&W root beers got that frosty mug taste" Only negative thing was upon pulling up to window, the staff was yelling and loudly gossiping. It wasn't food talk....just gossiping. At least close the window. read more

this location has been converted to a kfc - a&w combo chain....enjoy honey bbq wings with a nice cold a&w root beer float...mmmmm....mix and match burgers and fried chicken.. a&w burgers are compareable to mcdonalds quarter pounder...not all that great.....found the 99 cent kfc snackers to be little too dry with the white meat crispy chicken strip.... i just go for a quick root beer float....yummy....if that's your thing read more

It's been a while since I've been to this location. I stopped coming after they discontinued the papa burger deal and was excited to hear that it is back once again. I came in today expecting to get the usual only to handed my bag at the driver through and was bid farewell without my rootbeer. I had to remind the employee of the drink after showing my receipt. To make matters worst I was only given 1 despite getting the combo. I didn't really think much at the time given that the place was busy and they seem to be in a hurry to move people along. After arriving home I open the bag to discover that there was no extra fries nor a second burger. I was highly disappointed given how I used to come here on a weekly basis for their promo. The only upside to this experience was the cheese curds and the corn dog nuggets. Man those were amazing! read more

ABSOLUTELY DISGUSTING!!! Would give it a "0" if I could. Advertisement came in the mail for 2 for $10 meal on Tuesday. When we arrived we were informed that it would cost $14 because they are not a participating A&W. In very small barely legible print it states "at participating locations". This A&W is the only one on the Peninsula. A&W DECEIVES it's customers with this bogus flyer. This A&W is the only one on the Peninsula. We left, NEVER TO RETURN. Just another unprofessional establishment taking advantage! There are much better places to go for a much better burger! Ones that appreciate and value their customers not ones that deceive! By the way their Kentucky Fried Chicken is awful and should be avoided at all costs! read more

What happened to this A&W restaurant? I was very impressed last time I was there. The inside needs to be sanitized and disinfected! Why would management allow workers to provide such slow bad service? No one cared to clean after nasty people who are incapable of cleaning after themselves. It's part of the restaurant business to clean after nasty patrons. The garbages were all full and overflowing! Makes you wonder how clean are those who prepare your food; scary! read more

It's been quite some time since I last had A&W. I decided to just stop by for the hell of it and try their Papa Burger and their Mini Corn Dogs. Well, the Papa Burger was okay. It was your standard classic double cheeseburger with the works. Not much to else to say about it. The Mini Corn Dogs though, well, they were just awesome! Why haven't I known about these before?? They're perfectly fried with a crispy batter and have that state fair taste to them when you dunk them in mustard and ketchup. And you can't leave A&W without having their in-house brewed Root Beer. This is not the same bottled and canned A&W Root Beer you get at the store. This Root Beer is creamier and not as carbonated so it has a smoother taste. I probably won't visit A&W so often as I'd like to. But if there was ever a reason for me to go back to A&W, it'll definitely be for their Root Beer and their Mini Corn Dogs!! read more

Root Beer Floats yay~ Ive never been to an A&W and I always noticed it while driving so heck why not? Their burgers are not bad...to me they are quite different from the usual mcdonalds and burger king~ I notice a lot of old people come here...for some odd reason I kind of like being around senior citizens..and no not cause it makes me feel young something about seeing them enjoy their food makes me feel really happy...yea i know im wierd... read more

Really bad location.... rude manager, food was smelly and old. Tried calling few time and no one picked up the phone. Plz don't go to this location. read more

I didn't even realize these still existed 'til this spot popped up when I searched for "nearby restaurants" on the Yelp app. I kept things pretty minimal: Root beer float: Had plenty of ice cream in it, and yes the root beer itself was dang good, too. Cheeseburger: Burger was fine. It's fast food, not French Laundry, so I pretty much got what I expected. And I LIKE the big fluffy bun. Service was friendly and very quick - I think my whole experience in the shop lasted about 5 minutes. read more

There aren't too many satisfying experiences in life. Actually most are disappointing. Breakups, firings, simply tough days at work, no sleep, no sex, not enough enough, getting older quicker. My coworker and I were doing our usual robot stuff when what do you know an A&W sign comes out of nowhere! A&W Root beer floats are one of those things in life that I love and have always loved. KFC not so much, its in the disappointing category. I wonder if I could put chicken into a float? Hm...maybe next time. read more

To the owner/manager: Pls do yourself a big favor and replace this rude, unprofessional, employee of yours that's working your sat night closing shift! I can't believe how long it took until I actually got my food and received slow, rude service! If you ran out of an item, say something about it to me and not just pretend all my food is in the bag! I paid for the food with my hard earned money! If you don't care about your job, go to school and do something about it! read more

This review is based mostly on the A&W part of the location Cashier Marty...you would think a requirement to be a cashier is to learn and know how to do basic math right? Not at this location, I was overcharged by this guy and either he was trying to make up for an error he made maybe undercharging a previous customer, but he should NOT be dealing with other peoples money. Maybe he should just be the one cleaning this filthy restaurant. I ordered a double bacon cheese burger combo, which was the worst burger I've ever had at any fast food place, the bacon was tiny and gross, the fries tasted like it had been sitting for awhile, and it took awhile to cook with hardly anyone there. The tables were all dirty with only one table full of people and an empty parking lot, but no one bothered to clean or sweep. read more

OK so I wouldn't normally be reviewing a fast food joint... but after ordering at the drive-thru today I said to my fiance... I'm totally writing about this on yelp. It's 6:30PM... we're feeling lazy... so we decide to take a quick trip to A&W-KFC for some food. All I wanted were cheese fries (chili cheese fries, hold the chili)... and the guy goes "We're out of fries today". Excuse-moi? You're out of fries? Wtf? I understand being out of... I dunno... honey mustard... or even cole slaw. But fries??? Are you freakin' serious??? My 2 stars is not based solely on tonight's fry-less meal. They also screw up my order all the time and they really do take forever to get your food together. Also... a few months back my fiance was on a low carb diet and I was reading online you can get skinless, breadless chicken breasts from KFC and it's only got like 1 carb in it. So (and we went inside for this one because... well... you've met drive-thru workers) and here's how it went down: Me: "I want 6 skinless, breadless breasts." Girl: *looks at me like I'm speaking alien and gets the manager* Me: "I want 6 skinless, breadless breasts. It said on your website you had them?" Him: "Oh... we only have that for sandwiches..." Me: "Well... can we get the sandwiches sans bread/condiments?" Him: "Okay... yeah...for $3.45 each." (or some other ridiculous price for 1 piece of chicken) Me: "Sure, we'll get 6" (whatever, we wanted chicken and I figured I'd pack it for the next few days in his lunch) Him: "Oh... umm... we only have 2" Me: "Nevermind." *Proceeds to go to Carl's Jr for low carb burgers* This KFC/A&W is just really, really awkward on so many levels. If I didn't like the food so much (when they actually have it) I wouldn't keep going back. But I do like it, so I do keep going back. Whatever! read more

The guys who work here at night are jerks. Artiving 15 minutes before closing, you can see them inside, counting change, wiping down, making themselves a snack, but they have closed the store to the public. Does their boss authorize this kind of premature closing before posted hours? They don't even try to explain why they're closed, they just laugh at you and say "were closed!" as you look at your watch and wonder what time zone they're in. read more

Let me start with the fact that I think it's completely unfair to rate or review "fast food" as it's ... fast food. However, I think that I would be doing the Yelp community a disservice if I didn't review A&W. I've been driving by the KFC/A&W combo joint for well over a year or more, with less than a minimal desire to check them out. I don't eat fast food very often for several reasons, but the biggest is that it's not particularly healthy and generally doesn't taste good. Well this A&W sure lived up to every negative expectation that I had, and a whole lot more. I'd been craving a good burger for a while, and figured what the hell, here's an A&W. Over the years, many of my friends have raved about how great the old A&W drive-in restaurants used to be, and that it was an experience not to be missed. So with that in mind, I decided to give it a go... This was hands down the worst burger that I've every had. It had absolutely no flavor, what so ever. Moreover, it was more than obvious to me that the burger had been sitting around for sometime, and had just been micorwaved, as the bottom was blazing hot and the top was quite cold. Let's not even talk about how bad the faux fries were ...disgusting! Normally, A&W root beer is high on my list as being a good root beer, right up there with Barq's & Mug. Not even the root beer here tasted good. It has a very strange (not in a good way) after taste that litterally reminded me of root, as in tree root! Don't waste your time or money on this place! There's a McDonald's right across the street, Burger King a block away, and Jack in the Box & Wendy's within 4 or 5 blocks. Let this place rot in peace! Yuck! read more

Despite this place having KFC I wasn't interested in having it at the time.We where just passing by and I had a certain crave at the time. I looked at the menu and thought to myself and decided on the Papa Burger w/cheese.It came with fries,but I decided to pass on the float and just got the root beer soda. The Papa Burger came with 2 juicy beef patties,cheese,tomato,onion and that special "papa sauce".The buns were nice and crispy also.The burger overall wasn't overcooked and tasted just fine.The fries were ok,nothing overall outstanding but edible. They even have hot dogs,chili fries and more. Quick friendly service. I would come here and get the Papa Burger again. read more

I went in on the day of the special, buy 1 Papa burger combo and get 1 free. I expected the free one as advertised but did not get it. The line was long and I didn't want to make a scene or create drama for the staff. I let it go and wrote to the corporate office and got completely dissed by them. Maybe it's a good thing because the burger was completely dried out with a stale bun. The fries were about half done and very greasy. I will not go back for more punishment and crappy food. Their stores are few and far between. Now I know the reason. read more