The 3 stars is for the food which was good. The service would not rate even one star. However, after reading other reviews, it seems this establishment has an issue with service. There was no line when we arrived. One person had just finished ordering and both he and the cashier took off. We stood there and stood there, and stood there some more. Eventually, another customer came up to get a knife. He was waited on immediately. So, we waited and waited some more. Employees walked back and forth and no one came forward. Finally, I made the comment we needed to go someplace else and was overheard by an employee that had seen us standing there. She asked if we'd been helped. Then, went to find the cashier that had taken off. Our order was finally placed. This Kentucky Fried Chicken is in the same building as the A&W. That was a good thing. I had chicken and my spouse ordered from the A&W menu. We both settled on the root beer though. Food was good. Service poor. read more

came to get a chicken sandwhich combo and the chicken was so stale and rubbery it was disgusting. will not be returning.

This was a stop for lunch on our trip back to phoenix. Chicken was over cooked, or spent too much time under a heat lamp or something similar, coleslaw was dry, and I think KFC usually had the best coleslaw, and the soda was mostly carbonated water. I recommend you do an inspection before you leave the premises. Do disappointing!! read more

Came here for a quick snack. What's not to like about A&W or KFC? First of course we had to wash our hands. Bathroom was filthy. Was worse than what one may find in a gas station. I washed my hands, but felt a little dirtier visiting. My family and I thought about food. But that restroom just left a scary image. Left w/o ordering. read more

Horrible service and I get the feeling the health inspector hasn't been there in a while the inside is disgusting

Oct 23/2026. kfc horrible attitude from the girl working at 2:40-3:00 may as well tossed the bag at us what a nasty person. The guy was nice and great service but turned our order to the grinch! Every time the Fortuna Yuma AZ gives attitude! What a witch that woman was. Such a bummer be happy kfc gal your serving up yummies read more

Stopped by for a couple of root beer floats last night and the lack of customer service was appalling. The place was empty and had 1 car in the drive thru. We stood at the counter for 5-7 minutes without even being acknowledged. Employees walked by and looked at us and keep walking. We just walked out. read more

Looked forward to trying AW since they're practically extinct. After getting my food I'm understanding why they are. Cold fries, all 3 burgers were cold. Asked to remake one of them and the bacon was still cold on it. nasty bathrooms. Customer service was decent. But How are you gonna be the only A&W within hours and be terrible, we were the only customers in store and no one in the drive thru. read more

Ordered one combo meal here at the drive-through they had me pull in the parking lot. Sat there for 15 minutes. Still never got my food. I walked in with another six minutes. What's the point of having a drive-through? read more

Bathroom was gross. Interior smelled bad. Food was sloppy and soggy. Soda machine for root beer was broken

We stopped in for a couple of Strawberry Cheesecake sundaes. It was good; spoonfuls of ice cream and strawberry goodness. But I was tired of eating it. Sugar overload from last week's birthday party sweets. I barely finished mine, and threw out the other one. The lobby could've used a once-over with a broom and a sponge. The drink area; the same with a clean-up. This is the only KFC/A&W where some family members don't get sick after eating the food...I'm sure we'll be back soon. read more

A&W Restaurant - Strawberry Cheesecake Sundae-Thing - Fast Food Near Me - Yuma, Arizona

Kentucky Fried Chicken and A&W, endless combinations! Friendly service, food comes out fast and the place is kept clean!! I deserve a treat occasionally and this is one of my favorite cheats! read more

A&W Restaurant - Original bowl! - Fast Food Near Me - Yuma, Arizona

Came in to the Yuma location specifically for a root beer float in their famous frozen glass mug. They have the root beer. They have the ice cream. They have the frozen glass mug. They refused to make a root beer float in the frozen mug. Only in a paper cup. There are several 2 foot by 4 foot posters on the windows showing the root beer float in the glass mug with the words "You'll love a float". Go figure. read more

I give this place three stars only because the food is good. Their service usually sucks however. I've waited in line for upwards of 20 mins on busy days. Getting the food on the same trip took 30 mins. This trip I waited for the one guy at the counter to wander around the back and make an ice cream and do god knows what else just to order. Sadly I know when I come here I have at least an hour investment into getting food and ordering. It's usually faster to go and order a pizza or go to a sit down than coming to this "fast food" joint. Who knows maybe the drive thru is faster. read more

Food was hot and our order was spot on. The root beer floats were delicious as well as the cheese curds. The staff was super friendly and they made sure we had everything we needed. Definitely delicious with great service. read more

We had a great experience here. We're passing through on our way home to San Diego and had to stop at A&W. I haven't been to A&W since I was a teenager and was beyond excited to be going back. Luckily it didn't disappoint. The food was hot, fresh, quick and tasty. The girl who helped us was friendly. I'm really happy to have good experience to build on already good memories. Thank you! read more

Stopped for lunch yesterday. A & W was once one of our favorite fast food restaurants however our recent visit was the worst. It started with being told they had no Root Beer. What's A & W without Root Beer. Next the employee couldn't figure out how to work the cash register. The customer after us tried to order an Ice Tea and was told they didn't make any that morning. They also did not have any Catsup. We will not eat at A & W again. read more

Wish there were more of these around. We really love the cheese curds and the root beer floats. The staff here keep the location clean and they ate really friendly. Not used to such service from a fast food joint. read more

The taste of the food isn't terrible, however I'm giving them one star because the consistency of the food was practically inedible. The mashed potatoes were weird, all I can think to describe them as is the boxed flakes when you don't add enough water/milk, basically flakey- but you don't want that in a mashed potato. The chicken was SOGGY. I said it.... soggy. The breading on the chicken was wet and soggy, it disgusted me to have to eat the chicken, I slid off the soggy coating and thankfully the chicken itself seemed cooked. I hope I don't get sick from this, smh read more

Circle k hot dogs are much cheaper and much better bread was hard forgot all sauces corn dogs without mustard smh

Ordered the famous bowl, which I always order. This time, I arrived home to find there was almost no gravy, maybe a tablespoon at most, and they just tore apart a chicken tender or something because it certainly was not popcorn chicken. Also, the bread on my chicken little was cold and the famous bowl was barely warm. Absolutely Pathetic read more

I hadn't ever been to this location before, but I didn't see anything wrong with it. The food was good, they have a buffet, and the workers were very polite and helpful. read more

Prices to high for the quality and size. Always tastes old and dry. Not much selection on buffet not enough side dishes to choose from also not inviting looking food and taste dry and old. What happened to the fresh juicy chicken they use to serve. Biscuits hard as rocks and gravy has no flavor use to be my favorite. Corn on cob dried out butter looks like been there several days. Gave then 5 chances never again. Will go to nice restaurant or Frys has better chicken. read more

There's a KFC buffet at this A & W? And for $7.99 including drink? Sign me up! Like all A & Ws I've been to, they have both regular and diet A & W on tap in addition to their regular soda fountain. The buffet consists of all the old favorites of KFC, and some extra additions. For instance, a few main items they had when we went were original recipe, extra crispy, and grilled chicken, chicken taquitos, and chilaquiles. Side dishes include mashed and au gratin potatoes, cole slaw, salad, various steamed veggies, and chicken rice. There are also a good number of desserts such as apple cobbler, bread pudding, canned fruit, as well as vanilla and chocolate pudding. The quality is fast food quality, but at such a low price for a good selection of food, it can't be beat. read more

Maybe the worst KFC ever. Ever! I eat KFC about twice a year. Deep fried and all that. I like it though, until I came here. I have to say I was warned not to come to this one because they don't drain their meat. But silly me...I had the new spicy flavor, which was great. The meat was literally laying in clear grease at the bottom of the bucket. I wrapped the meat in paper towels trying to get some of the grease off. It was so heavy with grease that this is a month later and just thinking about it turns my stomach. So avoid this KFC unless you like your meat floating in clear grease. read more

This is the dirtiest most disgusting restaurant ever. I called corporate and the health department . The buffet was unsanitary an horrible. I will not return. read more

A&W Restaurant - Dirty soda drain in lobby, black algae and bacteria breeding ground. - Fast Food Near Me - Yuma, Arizona

Horrible service. Me: can I get two root beer floats Server: yes $$$$ second window Server: it's going to be a few minutes the soft serve had not thickened. Tick, tick, tick, tick Server: here you go have a nice day! Me: (I look in to to take a bite of ice cream just slush no thickness) has this thickened? Server: no, I don't have the option to turn down the temp and that's how it's is. Me: so why do you sell it if it's not the right texture. Server: I can't control the temp Me: but you can control tell your customer that the product is not ready, instead of wasting their money on some BS. Server: blank stare poor kid. His manager on duty should be ashamed of himself. read more

Had dinner tonight and the dining area was disgusting., not a x Clean table in the place and food under the tables from past quest. Get it together people! read more

App is junk. Ordered online and it was lost. I asked how long to make another 8 piece and was told can't do that. The order might be at another store. I told her dinner wasn't in my near future. I went to bed hungry. read more

Not really even a one star. For the hell of it, thought I'd try the buffet. The woman who helped me with my order was amazing: freindly, cheerfull, polite... but then I started eating the food from the buffet that I thought might be OKAY. EVERYTHING was very saltly except the coleslaw. Now I just need to go exercise and sweat out all this salt before I have a heart attack. PS, I'm an idiot, I did eat a full meal of this crap. The salad bar did have fresh lettuce :) That's about it though. read more

Stopped on the way home for corn dogs and a root beer float cause it's been years. And I will never go back. Root beer was flat, ice cream was more ice than cream. And the drive thru is slow. read more

Great customer service, accommodated our RV drive through order despite being short staffed.

Great service and management of this operation. Clean and organized. Stopped by on our way to CA. Can't beat $2.00 any size root beer floats in 110 degree weather! read more

I had to wait 25 minutes for a to-go order that only had 3 meals in it. The staff joked about having to wait and didn't have very good customer service. One of the staff members got in an argument with another customer and "played dumb". There was no manager on staff to resolve conflicts or speed up the wait time. read more

Okay, this is the only chicken place in fortuna foothills which sucks but it's okay. Chicken ain't THAT bad. Drive thru? There is always a wait. Food is really fresh though I'll give you that. read more

If you like greasy undercooked chicken this is your place. Tried the buffet, sad smallest one I've ever seen. Cheap ingredients and very few of them. You have to beg and plead for napkins and plastic forks. The owner must be having trouble from the way they guard the basic supplies. read more

This was the absolute WORST! Never stop here... they didn't have root beer??? It is A&W??? We could get a root beer float they said though.......waited 15 minutes for our food and 13 more minutes for our float.. so had nothing to drink with our meal. Every table was filthy, which makes you wonder about the kitchen... read more

Just terrible!! I went there for the first time just today and I gotta say it was simply a waste of money! First of all the lady at the drive trough was kinda rude, already by the way how she grabbed the debit card from me. Then it took forever... At least 10 minutes until she finally gave me the food. I originally ordered a No 2 Combo; the ORIGINAL DUBBLE CHEESBURGER - but I gotta say what I got was far far away from anything I've expected!!!! The fries were no fries I guess, their so called fries were some yellow tasteless buttery potato sticks that have been over cooked in the deep fryer. Then instead of giving me the ordered DUBBLE CHEESBURGER they gave some poor/lazy thrown together SINGLE CHEESE THING! I wouldn't call it a burger since it had no sauce on it, the bun was sweet as a cupcake and that whole thing just tasted awful!!! Just skip this place!! I wanted to review it so people wouldn't spend any money on A&W's crap-food and then be disappointed that they wasted their money - just like I did today!!!! read more

Came on here to see if I was the only one who thought managers were unprofessional and rude and it turns out I'm not! The manager Nicole made my stay very uncomfortable when I heard a girl check in on her application and she ripped up her phone number and continued to call her "annoying". I have also seen her be unnecessarily rude to cashiers who were very nice to me. perhaps she could do this somewhere in private where customers can't see and workers wouldn't be embarrassed. This is not the first time I've had a complain about her. I think it is about time to look for more welcoming managers... read more

The little old white lady working inside asked "are y'all from the Philippines?" hehe! Restrooms are pretty clean but the restaurant sitting area was dirty! This was a A&W with a KFC buffet! read more