I was in a pickle with my car breaking down right before my new job i was about to just sell the…read morething and wish for the best smh. Not only were they fair, helpful, they were so quick and extremely generous!! I will not ever forget the kindness and professionalism from Amir! If you go (and you must) tell them Arianna sent you ‍

They quickly replaced a nail in my tire on a SUNDAY - and they were so quick and fast and efficient…read more- I had the fattest nail in my tire and they patched it up! I would definitely be back if I had other car issues - you can see why they have great reviews. they literally saved me on this sunday - I thought I was going to be unable to drive and was scared because I had people in my car, but thank God for the car doctor! everyone here is so sweet too

All the guys at the craftsman location in Merrifield are very friendly and also provide excellent…read moreservice. They do a very comprehensive assessment of your vehicle, and I can always feel the difference in my vehicle after my repairs are done. They're very transparent, and do a good job of taking care of their customers by doing jobs well and in a timely manner. I think their warranty on certain parts and services is also great. They really take time to make sure the issue is resolved even after they install the new part. Brennan has taken care of me the past 2-3 of times at craftsman. I really trust these guys and will continue to use craftsman (in merrifield) as my mechanic for the future.

Outstanding Customer Service. They inspected my vehicle, provided a clear and thorough…read moreunderstanding of every issue. Answered all of my questions. Fair pricing, solid work. I will definitely be coming back for my car maintenance needs in the future.

I have always taken my car to the dealership because I thought I could trust them but they recently…read moreundermined their credibility by incorrectly telling me that I needed a new transmission for $8200. My friend always recommended Rosslyn Automotive so I decided to check them out. During this last awful visit to the dealership, they told me I needed a new car battery and that it was "in the red zone" so I better do it soon. I decided to bring it to Rosslyn Automotive to get it checked out. Not only did they not charge me to check the battery, but they were honest and told me I didn't need to change it until it takes a bit too long to start (probably when it gets colder). They also gave me a fair price (just parts plus $10 for labor) for when I do come back to get my battery changed. In short - I'm sold, I'm switching where I take my car to next time!

Ive used the business about 3x and had no issues. Today was the worst. I scheduled an AM drop off…read moreand received confirmation to drop off at 7:30 for an oil change, inspection of suspension & fluid levels. I canceled my AM personal training session & took the bus to work so that I could drop off car . I called the shop at 1:30 this afternoon asking how things were going and if car woukd be ready by end of day. Response. "Absolutely!" Day at office wraps up, I take bus to Merrifield & walk to shop. Arrive about 4:45. Shop closes at 6pm. I learn nothing had been done. I was told the owner didn't give the ticket to the mechanic. I was asked to give them 25 min to complete oil change. They had the car all day. I asked for my keys & told them I'd never return. AAA auto repair for me. At least there will be good customer service

Mr. Tu is the most honest car repairman I've encountered. I have brought my vehicle in several…read moretimes for repairs. He never recommended any service that wasn't really needed and moreover, he tells you when something is just fine. He has twice fixed small issues without charging me. If you need a trustworthy repairman, Mr. Tu gets my recommendation!

Another great transaction today with Mr Tu, the best mechanic ever, this coming from a woman who…read morehas been going there since 2018 for problems big and small with Hondas, Volvo, Lexus, and BMW. Tu does a thorough evaluation of car, a straight up explanation of the problem, and does his best to get the best prices on parts. I trust him and he works very hard on his craft. The shop has a very friendly feel. I know he hates the European cars (as any mechanic would), but he goes the extra mile to fix them at half the price. Any negative reviews are because he takes the time to figure out problems with any car deftly and doesn't fraud you out with fake and easy repairs.

Thanks to Jeff and changing our tire swiftly and being so nice. I had a blown tire and they took us…read morein right away and replaced with new tire at a great price.

Kevin is a real one. He's responsive and his prices is reasonable. They moved further from me but I…read morestill go to them for services I can't do myself.

I had a concern with one of my tires, so after my work training ended, I called the Mr. Tire…read morelocation in Merrifield to explain the situation and ask whether I should make an appointment or just walk in. The representative I spoke with was incredibly patient and helpful. She answered all my questions and let me know they had a 3:30 PM appointment available--which she kindly reserved for me (just an hour out). I arrived about 30 minutes early and let the front desk staff know there was no need to rush since I was ahead of schedule. Even so, I don't think I was there for more than 45 minutes total! Everyone I interacted with was kind and professional. They even showed me a photo of the damage to my tire and clearly explained the repair process and cost. Highly recommend Mr. Tire--at least at this location!

I had a very disappointing experience at Mr. Tire in Merrifield, VA…read more I called around 7:00 PM the evening before and scheduled an 8:00 AM appointment for a wheel balance. If there had been an issue with their equipment, the employee who scheduled my appointment could have told me then instead of having me drive there first thing in the morning. When I arrived at 8:00 AM, the manager, Michael, immediately seemed dismissive and told me my appointment wasn't in the system. When I explained I was there for a wheel balance, I was first told their machine couldn't fit my truck. After I explained I only needed the wheels balanced, I was then told the alignment machine was broken--even though an alignment machine isn't used to balance wheels. The explanations kept changing, and it was hard to believe that a machine supposedly "broke" between closing at 7:00 PM and opening at 8:00 AM the next morning. It left me with the impression that they simply didn't want to perform the work and were making excuses instead of being honest. A simple phone call to cancel my appointment or a straightforward explanation would have shown respect for my time. Instead, I wasted a trip and was met with poor customer service and an unprofessional attitude. I will not be returning, and I cannot recommend this location.

Easy scheduling, and a job well done at a fair price. No crazy suggestions to replace items which…read moreare working just fine. Thank you, guys. Another job well done.

Even though I recently moved to Alexandria, I have to drive back to Mosaic to get my car serviced…read moreby Jon and his team because as a woman it's hard to trust any mechanic out there (if you know what I mean...). Michael, at the front desk, is very courteous and takes time to understand your car issues and explain the service process. Jon and his team never push for unnecessary repairs, and always complete the job efficiently. I recently visited their new location for my breaks that were making a sound. I was surprised that I didn't have to replace them as Jon reassured me that they were still in good condition and the sound was no cause for alarm. I am sure if I had gone to a different shop, they would have lured me to replace the breaks. Really grateful for this auto clinic and its professionalism. Keep up the good work!

This is an old review that got stuck in the draft box. So, a few months and pre-COVID-19…read more This was the fifth place I called. I needed to get a tailliight, back bumper, and side panel fixed on my car. I had many concerns- being ripped off, having my car declared ""totaled" since it was older, the length of time to fix, etc. Daniel was referred to me by one of the companies I called that my insurance company recommended. He was extremely nice over the phone and very patient explaining all the options. I still felt nervous about leaving my car. My insecurity stemmed from the phone always going straight to voicemail. The first time he did return my call right away. I like communication and contact. Once my car was dropped off, communication improved and I learned e-mail was the best way to communicate- not phone or text. Daniel was able to get additional money to do the repair (every auto body shop said the insurance quote was low), not get it declared "totaled" and he fixed it in a timely manner. With the exception of the annoying phone always going to voicemail and then voicemail saying the mailbox is full, my experience was very positive and would be 5 star. Only docking a star over a weird incident with my remote key. He offered to change the battery. This turned out to be more expensive more of a freakish ordeal than I thought. And it somehow resulted in the steering wheel being locked and me losing another day getting my car. So I had to make 2 trips to get it. In summary- fabulous body work, honest guy who will work with you, and the work was top notch...but take your key to the dealer to change the battery.

I can't thank Like New enough. They fixed a huge scrape (with dents) on my car. I called multiple…read moreplaces and Like New was the most genuine. If you need your car repaired -- this is where you need to go. I can't stress it enough. Genuine humans work here. They're there to help you. I'd give 6 stars out of 5 if I could. Much Love!

I had a few issues with my car, the main one being a dent on my drivers side door. I shopped around…read morefor quotes and Auto Body World gave me the best rate along with time for completion. The job was completed ahead of schedule and they did a great job. There were a few kinks but it's been 2 months since the job was completed and I'm very happy. I would definitely recommend!

This shop works with Allstate insurance, I had initially had it towed to another shop right near it…read morethat had super reviews, but Allstate said it would tow it for free to this shop and because they partner with Allstate it would be a better faster experience .Eric is wonderful, he does amazing work, it took several weeks for my car to be fixed but that could have been due to waiting for parts. Overall your car is in great hands here! I watched several cars pull out of the lot that look brand new!

This is the first time I've went to this place and had my oil changed. And I'm glad I did. It was a…read morefirst class experience. I never had to leave the comfort of the driver's seat of my car. Marlon and his team did a first rate job. Very competitive prices and overall i would Highly recommend this place. Kudos to the staff that works there. Well done

Quick and easy oil change and tire rotation , they checked the usual basics…read more Engine and cabin filters, lights, blinkers etc. recommend signing up for their coupons, usually there are some available for $5 or many a times 25% The entry is a little weird so once you enter, drive up to the back and then go right to enter. I could just sit in the car until it got done. Kumari (Asst manager) and John (service professional) were friendly and were super helpful The total cost was not bad for tire rotation, oil change and new filters.