Updated to 2 1/2 stars. I originally left Baron's zero stars with the following comment:…read more-------- I paid hundreds of dollars extra for an extended warranty, and I am now waiting four months for a resolution. The repairman was scheduled to arrive today, and I got a call shortly ago asking me if I had received the part. No one ever told me a part would be shipped to my home, nor would I expect that a repairman would come to my house without the replacement part. I purchased from Baron's because they do their own repairs, but thus far the service gets ZERO STARS. Baron's is not honoring their service agreement, nor would they connect me with the owner. My only recourse is to warn others away from this disreputable company. -------- After giving up on anyone responding, I left harsh but honest reviews in several places. I immediately heard from the person running the repair organization, and he was extremely apologetic. He had 3 parts Fedex'ed to my house and sent out a repairman a day later. If only that were the end of the story. The parts were incorrect, they ordered different parts, and those were also wrong. It was weeks before the problem finally got sorted out, but there were numerous errors and delays both before and during the repair. Perhaps I should add that it was simply a non-working LED in the dispenser that was broken. How hard can that possibly be to order the right replacement part?? I can't in good conscience recommend this company.

Barons has wonderful installers...Desmond....was so patient and efficient removing a very old…read moreappliance and installing a new one.

I recently purchased a Kenmore Elite French Door refrigerator from A&K Appliance. Overall, the unit…read morewas clean, well-maintained, and functioning properly at the time of purchase. The original fridge I picked out was replaced by this Kenmore. A&K Appliance noticed the malfunction with original fridge and informed me on day of delivery. Kelvin swapped unit out for the Kenmore Elite. The only drawback was that the top freezer shelf/bin was missing. I was not notified of it missing until the fridge was delivered. However, Kelvin did say he would provide one when it was available. While it does not impact the refrigerator's operation, it is essential to store my freezer items properly. I am eagerly awaiting when he is able to deliver the shelf/bin. Despite the missing freezer bin, I am satisfied with the purchase and would highly recommend this store to customers seeking dependable second-hand appliances. Price points are spot on for the Appliances he sells. They even took away my old fridge at time of delivery.

Has real issues with customer service, and very unhelpful with fixing issues with appliances,…read moreWouldn't recommend this place unfortunately.

Nobody likes it when your appliance breaks... I have a list of many reasons why I will never move…read moreout of Milford. County Stores is on the list and Brennan & Mackay is now on the list. Recently our Clothes washer got to a state where in order for it to change cycles I had to punch it....Yes, Punch it.... My wife called their dispatch and told them that her husband had to "Punch the washer" in order to get it to work. The tech came out the next day, looked at me and said "How's your fist?" and then fixed it within 10 minutes and thus my Knuckles and hand are much relieved... FFE for Fast Friendly and Efficient service... They have bailed me out often.

Tom came as quickly as he could given this heatwave. Ours was just the dryer heating element died…read more He was wonderful and thorough! The vent which was long, had not been cleaned for years and FULL OF dogs fur!! Full. He had to return a few days later to deep clean the duct all the way! Now the dryer works like a dream. I would highly recommend Brennan and MacKay appliance services

When my 13 year old upright freezer failed to keep food frozen one day, I tried a few local service…read moreshops. One shop had closed but recommended Ed's Appliance Service, where the technician had over 40 years experience. He was able to visit the next day. The GE service shop said I would have to wait about 4 days. In the meantime, I was able to move the food to other people's freezers. Ed said the compressor was probably starting to fail due to age and it would be too expensive to repair. It also looked like there might be ice blockage. He told me to unplug it and leave it open for a few days. After I powered it back up and put some cups of water on each shelf, in a little over a day every cup was frozen. So can start using it again. Yay! In the meantime I purchased a new unit, which took a a bit of research and phone calling. It seemed that many people freaked out when the Wuhan Virus hit and bought up all the refrigerators and freezers. They were probably afraid of shopping and bought new units so they could maybe hoard food and limit their trips to the stores. None of the big box stores had anything in stock. The sales rep. at Baron's Appliances in Concord listed the Frigidaire unit I wanted, but he said the manufacturers were quoting end of August delivery dates! That was the only store that offered to help me out. So here is hoping my old freezer holds out until then.

From the owner: I Have been in business for over 40 years. Good and reliable service. read more

Our oven was making a terrible noise. We were hoping we didn't need to get a new one since ours was…read moreonly 6 years old. We were able to have it fixed at a reasonable price. I highly recommend!!

I would highly recommend this company Anthony goes above and beyond in his work he was very…read moreprofessional on time and explained what he was doing. They were very reasonable priced as well very good service!!!! Bill McBride

Jim was very prompt and courteous. Diagnosed the problem with our dryer right away and had it…read morerepaired within the hour. Service call + cost to repair was very reasonable. Highly recommend without hesitation.

Jim was amazing he saw the problem right away, as mice chewed our wires in our dryer. He ordered…read morethe part for us and came back to fix and now our dryer works perfectly! He was fast and very thorough. His prices were very affordable as well! Will 100% be calling him again in the future if needed!

I am disappointed by yelp's review-screening process. I do agree that it should be in place, BUT:…read more the two (hidden/not recommended) reviews are TRULY written by customers of Scott. How do I know? I asked him. He told me the names of the people in the two reviews. It would be nice if yelp allowed qualified yelpers (me, in this case) to "recommend" from among the hidden reviews. It's especially important for very good companies, such as Scott's Appliance, to have the exposure. He is a small business and deserves the accolades he earns. Just sayin'.

Highly recommend! Reliable, fair, knowledgeable. It's difficult to find these traits, and Scott's…read moreoffers all of this!

Stay far far away from Home Depot appliance delivery. I ordered a refrigerator on a Monday and they…read moresaid it would be delivered Thursday. Wednesday I got a text that it would be delivered between 1 and 5. Got texts through out the day giving me status and how many deliveries were ahead of mine. The delivery time kept getting later and later. Then got a text saying I was 2 stops away. Now first they are supposed to call the day before and 30 min before delivery. I never got any calls at all. So in the mean time i cleared all the furniture unloaded all the food from my refrigerator put it the most important stuff in the few coolers i have with ice a ran to the store for. The text then said i was next and the online tracking then said arrived. But no one was there no truck nothing (now I have been waiting by my door for 90 min. Just in case they got there early. Still no truck then on line it says sorry we missed you!!!!! Omg what the heck is going on!! I called the support line, Briana Was very helpful. She contacted the delivery company If a client is not at home they take a picture of the address to prove they were there. Turns out the picture was of the sky which of course is utterly unacceptable! Guess the deliver guys didn't want to deliver the refrigerator and completely lied about even trying to deliver it!!!??? Complete scum bags. So my 2000.00 refrigerator is now being delivered Monday morning. So now a lost a whole day of vacation. Lost half my food to spoilage probably 150 dollars worth. I had other personal appointments that afternoon I had to cancel with minor financial implications. So now I have no refrigerator for the 4 th of July holiday and am out of pocket another 400 to 500 dollars. Not sure if I will go to small claims court yet but this is beyond unacceptable. Let's hope my refrigerator makes it here Monday. I will never shop at Home Depot again for the rest of my life! Absolute jerks!

5 starts for the service !! Mr Logan is the one who helps us he is the best ! Outstandingread more

Had appointment scheduled confirmed the day before he answered yes. Never showed up no call or…read moretext. I texted and called NO REPLY. If I could rate lower I would.

Tony C is not the caliber expected kind of guy. Showed up…read more Raised the price. Gave me a three hour window. I asked him first thing in the AM. No reply until he showed up and I was in meeting.