In driving in campustown Champaign IL, I accidentally hit a median when crossing through an…read moreintersection. As a result my driver side tire proceeded to go flat within a couple of seconds. This caused me the need to have the tire changed with a spare I had. I reached out to Mr Quick Pick. It was a rather cold, rainy, Saturday evening. He was there in less than a half hour and changed the tire. I was ready to go in less than 10 minutes. I was pleasantly surprised how quickly things transpired and very grateful for his help. He kept me informed throughout. His price I felt was very reasonable. Thus, I would highly recommend this service!

We had requested service for our neighbor as we've used MrQuickPick a few times when locking keys…read morein car while running. I had called him for her n not knowing prices had went up as they have everywhere he called us back and said he'd do it for us this time. The value of his service n kindness for what he charges is incredible. 10+star rating for our community. He's always quick n friendly. N it was pouring down rain too. I felt so bad I couldn't give him extra. Wouldn't call anyone else.

I drive an older vehicle, and it broke down today leaving my neighborhood. My insurance initially…read moredispatched a driver from another company, which I won't name out of respect. That experience was frustrating--the driver was dismissive, uncommunicative, and ultimately left without completing the tow, leaving me still stranded. Reynolds Towing was dispatched next, and the difference was immediate. Their driver was courteous, respectful, and professional. He checked in to make sure I was okay, clearly explained how he would tow my vehicle, and handled everything with care. The contrast was night and day. I really appreciate the level of service I received and would absolutely recommend Reynolds.

In Champaign, at the intersection of N. Oak St. and W. Kenyon rd. One of their drivers ran a stop…read moresign without slowing down almost T-boning my car. I tried to contact management, but was told by the person who answered the phone that management was unavailable, after I told him that it was a driving safety concern. He asked for my name and number to which I responded that I'd call back later. He again asked for my name and number and received the same reply from me. Then he said "Ok, William, good bye." Clearly to show me that he already had my name and number. Dangerous driver and poorly trained phone operator. Yet they respond to other reviews stating "driving safety is their priority."

My customer service lady was terrible, half-asleep on the phone to the point where I can't even…read morehear her speaking. So unnerving when my car is towed early in the morning and I'm searching to find it.

I want to Thank John with Don's Towing. He totally helped me find a place to send my car and was…read morequick. Awesome guy!!!

Matt & crew know how to hustle and make sure they have happy customers, so awesome to see this…read morefleet expanding!

From the owner: On Track Trucking Inc provides fast and reliable towing service throughout central Illinois. We…read morehandle small passenger cars, commercial trucks, and everything between. We offer jump starts, tire changes, winch outs, flat bed hauling, vehicle storage, nationwide lowboy hauling, and other services. We are fully insured and have been involved in the transportation industry since 1988. Accepting credit cards and other various payment options, On Track will get you back On Track as quickly as possible.

After posting this review, I spoke with my boyfriend, who contacted management at Feldkamps Towing…read more He reported that the manager was understanding and acknowledged that this situation resulted from a miscommunication on the driver's part. I appreciate management taking the time to address the issue and clarify what happened. I had a very poor experience with Feldkamps Towing today. I called for a tow after a front ball joint failure and made it clear I would be present with the vehicle. When the driver arrived, he did not acknowledge me at all. I attempted to ask a few basic questions about how the car would be towed, since this same issue had happened recently and I had previously been advised that improper towing could cause additional damage. The driver would not respond or even make eye contact while I was speaking (it's important to note that I'm a woman). He kept trying to hitch the tow and ignore me. When he finally did answer, it was in a condescending tone, simply stating he was using a dolly. At that point, I agreed and began to step away so he could work. However, the situation escalated unnecessarily. The driver received a call from his supervisor, Alex, and held up the phone while Alex spoke to me in an aggressive and unprofessional manner. I was told I would be charged regardless and was ordered to get out of the way, even though I had already agreed to do so and was not interfering. When I tried to explain, I was cut off, and the driver was instructed to leave without completing the tow--while still charging me. My boyfriend had to call to get the company to agree to cancel the service and not charge me. I have experience working in repair shops and understand the importance of proper towing procedures, which is why I asked questions in the first place. This interaction felt dismissive and disrespectful, and the lack of basic communication from both the driver and management was unacceptable. I would not recommend this company based on this experience, especially if you are a female.

One of the worst services in the country. They will take advantage of you as they're near a college…read morecampus and price gauge. The tow fee is more expensive than Chicago's tow fee and they had 120 dollars worth of extra fees without providing proof. Extremely incompetent staff who can't keep track of things. Filled out a police report for a hearing.