Customer Service is friendly, knowledgeable, and helpful. I was helped by Ruby and she was great…read more Storage facility is clean, safe, and secure as well as open later than other storage facilities throughout the week making it easier to access your things. I got 50% off the first month. Overall a great experience.

The women that work the front desk and friendly and attentive. They answer questions with…read moretransparency. The establishment itself is quite old and rundown. There are no amenities nor climate regulation within the units. The plus is their pricing and they lock in rates for up to 12 months.

I had a storage unit here several years ago, switched to a different facility just because it was…read morecloser to my house, and then switched back to Eastlake Self Storage again because it's the best for facility usage/safety, friendly and available staff, clean and safe property, and much better priced unit for a bigger sized unit than the facility I had before.

Renting a storage unit from here was a breeze! Carlos helped me out with the process. He gave me a…read moretour of the facility and showed me the exact locker I was going to receive. The facility looked to be clean and well-maintained. He went over all of the up-front and monthly fees, a summary of the rules, and I got to ask any questions I had before signing. The whole process took only about half an hour, and it was a lot easier than I expected!

Website allows only for choosing three days. I chose two even though I need one week, and the reply…read moresays they don't do any short term parking. Bad online communication and bad direct communication.

From the owner: Espacios de Almacenamiento y Oficinas Flexibles, Diseñados para Ti…read more Nuestra organización entiende tus necesidades específicas. Te ofrecemos soluciones prácticas y accesibles que se adaptan perfectamente a tus operaciones: 1. Almacenamiento Seguro y a la Medida: Espacios flexibles que van desde pequeñas unidades tipo mailbox hasta capacidad para contenedores completos. Sin compromisos de plazos forzosos: renta por día, semana o mes, según lo necesites. 2. Ubicación Estratégica: Estamos ubicados a pasos de la frontera y de las principales autopistas, facilitando tus operaciones transfronterizas y el acceso rápido a tus productos. 3. Oficinas Versátiles: Oficinas completamente equipadas, perfectas para iniciar operaciones de inmediato. 4. Estacionamiento Seguro: Contamos con un estacionamiento en walking distance de la frontera, ideal para quienes necesitan proximidad y conveniencia. 5. Consultoría y Servicios en Trámites Aduanales: Te acompañamos en todo el proceso, ya sea en español o inglés, con un equipo experto que agiliza y simplifica los trámites. Flexibilidad, conveniencia y precio accesible en un solo lugar! Contáctanos para más información

costumer service was really helpful over the phone. Great communication. i didn't know what unit…read morewas best for me, but the service representative helped me to figure out which unit will work for my things.

Luz & Georgie have excellent customer service. I recommend this storage company. Good job.read more

I was looking for a clean, safe, and good price storage. So,I searched several storage companies,…read moreas a result of comparison, I thought the 'Staxup storage' was the most suitable. My choice was excellent, all the staff were friendly. Above all, Katherine was very professional and clearly treated. Despite the change of several decisions, she worked friendly and quickly. So now I am happy to keep my furniture well.

Absolutely astonished at the lack of professionalism, respect, and the way the handle my case…read more First; we had a water damage issue that didn't get handle, we never got reimbursed for our belongings being ruined. Due to their lack of maintenance. 2; we are being kicked out of beinf able to be customers at this StaxUps, reason being...."all the issues we have caused them" mind you we don't talk to anybody or do anything but come and pick up or drop off belongings... They couldnt give us the actual reason. Just that we cause so many problems to them. 3; another reason is that we aren't allowed to be in side our unit with the door closed....mind you they didn't say anything. Until I said "man it sounds like someone is spying on us.. lol. WeidoS.. So if. Ur looking for. A storage place. DONT COME TO STAXUPS STORAGE. THEY ARE THE WORST....

They had a unit in the size I wanted on the ground floor. Signing up was easy and the gate entry…read moreapp is really useful. Everyone was friendly and helpful.

I had this unit for less than 60 days and my unit was broken, robbed and stolen from. My whole life…read moreclothes pictures electronics etc was stolen. And they didn't even care. I return 2 months later and they put their own red lock on the unit without informing me and without my approval. Do not rent from these people at this point there just patiently waiting for a lawsuit to hit there desk.

To whom it may concern, Let me start from the get-go! I…read morerented a 10X10 from this place a few months back I was told My rate would go up a little maybe a couple of times in a year then it 'wouldn't go up from there, well that wasn't true it's gone up 3 times in less than a year. That wasn't the problem with me the problem was when I got a random call on a Saturday morning from Cesi an employee. Let me tell you exactly what happened grab some popcorn cause this is good. So Cesi called me and asked 'Hi Is this Jonathan I say Yes hi, she said have you been to your unit lately? I say no it's been a while at least maybe a couple of months She says ok because the unit is 'open I say what? She said yes! It wasn't you? I say no! She says well it's open and it looks like there's a red machine outside of it is that yours? I say yes that's my welder she says ok well it looks like it's been broken into. I say what! she says yes. I need to know if I can have your permission to drill the lock. I say what? She says yes I need your permission to drill the lock and fix the door, right now I'll send you an e-mail and you can electronically sign it, so we can drill the lock I say Ok, not thinking right at that moment. Then I asked hey wait a minute what if I'm missing stuff what did they take anything? can you check the cameras her response was oooh nooo that's going to take HOURS! What! She says yes oh and you have to make a police report. At this point in My mind, I'm like hhm.. you know what let me come over I'm only 30 minutes away. She says ok, and hangs up on me. I was like no way! So I called my girlfriend briefly explained what was going on and asked her to meet me there with the key. We show up and I say Hi are you Cesi? She says yes, Hi I say I'm Jonathan she says Oh yeah what did you have in there because the system says you only have toats in there? I say yes the toats have stuff in them. She says O well it says you only have toats in there. I say can we go to the unit she says yeah! We get there and the bottom right of the door is completely ripped out of its track making a small crawl hole at this point I look right at Cesi and Ask ' Do customers normally do this? She says what? I said break the door like this, Why would you ask me if it was me that did this? She said no I didn't ask you that I said yes you did then I said why wouldn't you ask me to file a police report? She said let me get my coworker who I don't even know his name he came over and said what's the problem I said nothing I'm trying to figure out what I need to do. He said it's a process you have to file a police report I said ok why wouldn't you guys tell me this from the beginning, he said it's up to you I said you mean to tell me that I have to make the police report and you don't? He says we already called the cops and made a police report, Now YOU HAVE TO MAKE A POLICE REPORT! I say that's gonna take hours it's Saturday this isn't an emergency he says well what do you want me to do? I say nothing man he says screaming at me LISTEN TO ME YOU FENING AHOLE I WORK AT NATIONAL CITY IT HAPPENS ALL TIME OUT THERE I'M TELLING YOU THE PROCESS. I say oh so you're used to this then he gets even more mad gets inches from my face and says screaming off the top of his lungs LISTEN! I look right into his eyes and say 'I'M LISTENING . Again Screaming at ME YOU DON'T COME HERE AND CAUSE A SEEN YOU DONT UNDERSTANT I EFFING HATE! THIS JOB!! At this point, my girlfriend gets in between us and says hey calm down. He says you need to figure out if you're missing any shit! And figure out what you're gonna do with your shit! I say REALLY! At this point, I tell my girlfriend Let go! We're leaving the whole way out this guy is Screaming! at the top of his lungs saying how he hates this job! And I needed to be careful. So we leave and from a block away I call the police, Dispatch asks me what happened I tell her all that's going on then I say ' They said they already made a police report and now I have to make one she says ok whats the storage aging I tell he its the Extra Space Storage 3085 Del Sol Blvd, San Diego, CA 92154 she says and they said that already made the bake in the report I said that what they told me. She says no there's no report of any break-ins from that place at all for today hmm. I say I'm sorry that's what they told me. She says ok we'll get an Officer out to you asap! I kid you not all I did was drive back to the storage a block away and the officer was already pulling up! WOW! 2 minutes they were there. I told the office what was going on we went in there and the door was already fixed with a new lock my girlfriend had unlocked it when we left so they were able to fix it and set a new lock in the time we were gone. the officer asked me if anything was missing I said I don't know I haven't checked he says ok I'm gonna give you an incident number and if you later find missing stuff call us. a week later I get another increase! There's more.

Great service, price and location. Been at public storage for almost twenty years. This place is…read moreconsiderably cheaper. Still enclosed with easy access.

Kudos to a clean and safe facility. Rented two years and each time I visit I feel safe and…read morecomfortabl. I love the wash station for cars and trailers. Very convenient loading and unloading. Tell staff AF sent you for a possible discount.

We finally got a spot RV parking space here! We've been trying to get into this storage unit for a…read morewhile and so happy a spot finally opened up. We were attracted to the storage facility because of the close proximity to our house and quality of the space especially the high level of security and more importantly, the wash and dump station! Staff is also very friendly. Definitely recommend!