Needed some materials for a historic house remodel. Found what we needed & more. Some pieces too…read morelarge to fit our car so they held it for a week so we could come bank with our truck.

What a fun little spot to check out!!…read more A friend and I stopped in this weekend to take a look around. She is planning a project that she would like some reclaimed wood for. As far as wood goes, they have so much to choose from! It's a DIY gold mine! I could see myself using SO MUCH of the cool stuff they have in there. The part I really enjoyed, though, was the upstairs. It was filled with antiques, odds and ends, vintage housewares - just a bunch of really neat stuff! I wish I had more projects for some of the stuff I saw! I definitely recommend stopping by here, even if you don't have any projects in mind. Really awesome stuff, and the staff was super awesome too! We had never been in, so the first person we saw greeted us and told us where we could find everything, depending on what we were looking for. I thought that was really nice.

Counters installed 6 months ago but one small piece was missed. Still waiting. They are slow to…read morerespond to emails and calls. Ready to go get that piece and install it myself. Avoid at all costs. Not reliable.

Do you find yourself running around in Mass confusion when tackling home projects, hectic home…read moreimprovement stores with spotty knowledge? Marling deals with jobbers and they know what the pros like! They seem to have the time and patience to help you make decisions on your choices. A peace of mind for me!

The staff at Ace Hardware are often cranky and unfriendly. Today was the worst ... I went to fill…read moremy propane tank, as I do regularly, and found that they charged me $27 instead of the $21.45 they normally charge. I was shocked to find that it cost me that much; the price increase is too high compared to other suppliers. They were not apologetic at all. I called another Ace and of snd they were cheaper!!!!!!!! Time to switch to another Ace, I hear good things about McFarland. These guys don't care.

ACE hardware on Cottage Grove in Monona is wonderful. Even the young man with the piercings has a…read moregood personality and is communicating well with customers! The other staff is superb and they have won me over for most things I need when I am in Monona helping my daughter and her family! Love ACE!

Converted my bathroom from tub to shower. The staff were extremely helpful in choosing the tile…read moreand supplies. Would definitely go back. Only negative is poor selection of baseboard tile to match floor tile (found tile match at M......)

This company is in my top five for home owners! The endless options (which are spectacular by the…read moreway) will make any tiling and flooring job painless. Floor & Decor's range in product, also includes ranges in pricing, making it affordable for everyone. I have used this company in a few of my homes and I have been 100% satisfied with every experience and purchase!!

Beautiful products represented in a most friendly, knowledgeable and professional manner…read more Willingness to consult about any special issues. We installed cork flooring in our kitchen and the result is fantastic.

We had them install tile on the ceiling of our shower which came with a $500 "upcharge." When we…read morepointed out how poorly it was done they offered to fix it, which couldn't be accomplished without tearing it down and starting over. The entire project was to take 4 weeks and they were here for almost 5 months and just wanted to wrap things up. They also installed the tile in our back entry butting up to the wood floors, we told them how the door was going to be installed and the tile/wood was still installed incorrectly with the seam of the two showing when you close the door. The final straw was we needed to have 3 - 12x24 tiles replaced in our shower from an issue with our plumber, the quote from Melissa was $1200. When asked about the price we received the response, "Based on our experience in working insurance claim projects, what we have bid is easily within the bounds of what would be covered, so the plumber should have no problems with the claim." The $1200 was just for the removal/replacement of the 3 tiles and didn't include the tile that was needed. At that point we called it quits. The photos attached are of showers that have never been used, this is the final product.

At the initial install everything was great and we loved the final product. Not even two years…read morelater, the Blanco sink chipped at the bottom. When I went in, an older unpleasant gentleman that I spoke with said "what are you using a chainsaw". They said I would have to contact Blanco, which I did. Blanco said we should have been advised to use a metal grate to protect the finish on the sink. We were never told this. Blanco was very easy to deal with and they made it right by replacing the sink for free. However, Granite Shop was quite the opposite. They would not come to do this unless they had a job in the area, which took months. They also charged us for a reinstall in addition to us needing to get a plumber, again. They then damaged our newly refinished wood floors and accused us of lying about it, even though it was on our security cameras that nothing was placed on the floor when they were here. In fact, they removed our throw rug at the sink! I highly recommend them if you like a company that doesn't stand by the product they sell and accuse their customers of lying even with proof.

Working with GSoM was a really miserable experience. Avoid them at all costs…read more Countertops are an allowance item in my home build & I am responsible for selecting the vendor, making selections & paying for overages. Thus keeping track of the cost is important. Additionally, I AM ACTUALLY PAYNG the countertop vendor directly to offset overages with other allowances. Initially, GSoM seemed friendly, but as soon as I had questions about pricing - poof! Their helpfulness vanished faster than a magician's rabbit. It took me 4 emails of unanswered questions before they said they wouldn't share pricing with me. What this meant was a simple question about the price range for a leathered top required 4 emails with GSoM and then they emailed a full 3-page bid to my builder with separate line items for each question buried deep in the bid. It was so confusing. It was also a hassle. The builder's PM was OOO and it took me 5 days to get an email forwarded after my last question. It is absolutely ludicrous that the person writing the check (or using my CC) to pay for the countertops ENTIRELY with my own funds doesn't get the pricing shared with me directly. Imagine buying anything else and the seller doesn't tell you what it costs. Absolutely ludicrous. They are completely unaware of their cognitive dissonance, wrapped up in a little bubble where the customer is viewed as a "walking wallet" and if you don't play their games, you will get their power trips. GSoM tried to gaslight me by saying I was "dramatic" and "aggressive". Getting frustrated with their refusal to answer questions and expressing that constructively isn't dramatic. And wanting to know the price of something I'm paying for is not aggressive. When I expressed frustration, GSoM said "they'd love to work with me" but also tried to play divide and conquer with my builder by asking them if it was OK to refuse to share pricing, while simultaneously trying to preserve their relationship. Spoiler alert: It didn't work. I informed my builder that GSoM missed a golden opportunity to impress but chose the path of antagonization. I remind the builder of how great the other vendor is every day. I get that some buillders don't want customers to see pricing. You know what GSoM should do in those situations? Not share pricing. You know what they should do when it's an allowance and the customer has visbility to pricing? Share the pricing. You're a small business, not Home Depot, act like it and be flexible to each customer's needs. This is not about you. Speaking of them being a small business: their selection sucks, especialy when it comes to modern quartz selection. They have less than half the number of quartz compared to every other vendor I met with. I was able to get a great price on a beautiful MSI Calacatta Elysio in all of my bathrooms and an amazing Cambria on my island for less than GSoM was charging for very basic quartz. The upside to their hostility was that I got a much better deal at another vendor. I've built four homes and worked with so many wonderful local vendors. GSoM is, without a doubt, the worst. THE. WORST. This was a pure antagonistic power play. GSoM is the only 1 out of 9 allowance vendors on this project that wouldn't share pricing. They could have chosen to delight my builder's customer, but they chose to antagonize me. They'll do it to you. It's not worth the risk. GSoM also lies. He says they politely told me that they didn't want to work with me. Wrong. As I mentioned, when I got frustrated they sent me & my builder an email saying that they'd love to work with me. My builder asked me to try and work with GSoM, but they still didn't want to tell the person paying what the cost was. I truly don't understand their power trip, nor their lies. The only way to change GSoM's treatment is for consequences to happen, so that's why I'm posting this review. Walk, don't run, to a vendor that's not going to play power trip games with customers.