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    A1 Factory Direct Flooring

    4.5 (75 reviews)
    Closed 10:00 am - 4:00 pm

    Services - A1 Factory Direct Flooring

    Carpet installation

    Damage restoration

    Floor installation

    2 More Services

    Floor repair

    Floor restoration

    A1 Factory Direct Flooring Photos

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    Recommended Reviews - A1 Factory Direct Flooring

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    Reviews With Photos

    Keith B.

    Quick shout out to James & the team for going above & beyond for our family over the holidays. The floor & stairs turned out better than imagined. It was the smoothest & most knowledgeably guided process. Great job A1 & thank you James!

    Before
    Christina P.

    I replaced old carpet with new laminate in three bedrooms and I couldn't be happier with the service I received from A-1. From the initial consultation and eventual sale with Micah Cade , a man of unlimited patience! To the installation process with Alex and his son, Kevin. Professional, courteous, responsive: a great team with a great work ethic all around. My floors now look amazing!! I highly recommend booking a consultation with Micah 760.500.7977. A-1 has great flooring products and I found them reasonably priced. Five Stars!!

    I've used A1 Factory on both my houses. When I moved into my new house, I found flooring at a competitor that I LOVED but it was out of my price range. I looked for it on line and low and behold, A1 offered it. When Bob came to my house, he offered me a solution for keeping some of the costs down and keeping the tile in the laundry room. I was able to get the flooring I wanted and upgraded my carpet. The floors came out beautiful!! Everyone who walks into my house comments on how much they love them. Fast forward 4 years later and I was noticing some things changing in the flooring. Put in a call to them and they were out within a day or 2 to look at it. After examining, it was determined a fix was needed. To no fault of their install, the product had failed in a few areas. Bob was quick with a remedy and stood by the product and their install. I can't tell you how refreshing it is to have this resolved and not an additional expense for me. I truly appreciate them and love my floors....again :) . Thank you Bob, Mike and Tim. Great work!!

    Staircase
    Joe G.

    Robert Chamberlain is the guy to call! He helped my wife and I select an awesome floor material (WPC), that was inexpensive, long lasting (lifetime warranty) and extremely durable. Not to mention the fact that it's beautiful and waterproof! Check out the photos and see for yourself. The company started on time, did a professional installation, and finished on time. We are ecstatic with the outcome. Right company, right product, right price!

    Angela S.

    I've waited since my floor was finally completed to write this review. I wanted to make sure what I wrote was not overly emotional because of my frustration and that I could be objective. My purpose of writing this is not to slander the business but rather to share my experience so that future customers can have multiple points Of view before using this company. The task that they were hired for was to place tile in my kitchen and 1/2 bath prior to moving into my new home. I also sources the tile from them based on their recommendation. The sales man had seen the space prior to install. The project was supposed to be done by the end of July and was not completed until Nov. after 6 return visits to repair, replace abs various other "fixes". The issues started early on when I was called at the last minute to choose a grout color rather than being asked when I purchased the tile. I had to rush over and pick an option in the fly. I took the advise of the installer and was later told (once grout was in place) that I had made a bad choice (too light). The initial install was poor with jagged edges because the tile was not laid properly. I was told at this point that the tile I chose was too big to lay fully flat causing these ridges (huh?). There was also no border/lip around the edges by cabinets which caused an unsightly gap. Returned to fix a few really noticeable spots that did little to fix the issue. Then They returned to paint the grout because the darker color would look better and make the uneven tiles look better (huh again). The paint was "outside the lines" simply making the matters worse. Finally at this point ripped up all the tiles at my insistence (visit 4) and relaid properly (visit 5). Last visit in November was to install edging, replace threshold to garage which was overlooked during install, and paint the places where the grout paint had been mishandled and ended up on my newly painted walls. Honestly it's still not perfect but much better than it was. Throughout these issues the owner, Bob, stalled and frankly made cheap fixes. Aka - put lipstick on a pig. I was also told by sales man that he did not know a lot about tile? Then why own a tile business! Anyway - that's my experience. My lessen is not to take advice from subject matter experts, and to trust my gut. This was my first home project as I have never owned a home before. I definitely learned a lot and will be more aware of the quality of work and not let people take advantage of a situation like this in the future.

    Master Bedroom-Luxury Vinyl Plank
    Denise S.

    By far, one of the best service providers we have ever used. From start to finish. Referred by long time customer. Brian Shaw was the excellent, on top of his game, precise, excellent with selection options, great relationships with vendors, ability to get product during Covid, and able to get our floors installed seamlessly with MTZ flooring, which was 100 % a first class act. Hardest team of workers ever. Excellent work, hard working, reliable, and can't wait to use them again when we finish our project.

    New hallway floors

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    8 months ago

    Decent prices. Great installers. Great selection of products. Our new floor looks great

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    Page 1 of 2

    Ask the Community - A1 Factory Direct Flooring

    Review Highlights - A1 Factory Direct Flooring

    Our installation was scheduled for the next week and only took a few days for Mike and his team to install.

    Mentioned in 9 reviews

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    Friendly Flooring

    Friendly Flooring

    4.7
    (345 reviews)

    We've been customers of Friendly Flooring for a few years now, and Brock has consistently gone…read moreabove and beyond every single time. Whether we're placing a big order or just need something small, he's always just one text away and responds quickly. What really stands out is how he takes care of his customers he keeps you informed, walks you through the process, and makes sure you always know the next steps. There's never any confusion or guessing, which we really appreciate. Because of his top-tier service and reliability, we'll definitely continue to be loyal customers. Highly recommend working with Brock if you want someone dependable, responsive, and easy to work with.

    Working with Jason and his team at Friendly Flooring has been an awesome experience. His pricing…read morewas fair and service top notch. Brock at the shop is very knowledgeable about all different flooring types; helping up choose our material and color and very generous checking out their samples. The flooring we chose was backordered (confirmed by another company we had a quote from) but Jason found a little extra supply and was able to hold it for us quickly which moved our renovation along faster than it otherwise would have! Our installer was Lester and he was great. Very nice, very skilled, and was glad to answer questions and ask us questions along the way that would affect our install. We installed the Opulux Grandeur laminate and love how it looks. Here's to hoping it holds up as well as the manufacturer says it will!

    Coastline Flooring inc

    Coastline Flooring inc

    5.0
    (38 reviews)

    A++++ Absolutely…read morethe best hands down. Lowest Price Top Tier communication and service from start to finish. I interviewed 11 different contractors. Jose matched the lowest price (he was only about $500 over anyhow). He left it spotless. He moved things for me (something a lot of companies won't do) and put it all carefully back. HIGHLY RECOMMEND

    I had a fantastic experience with Jose and his team at Coastline flooring! Don't let the number of…read morereviews fool you, this company is top notch and truly a diamond in the rough! If I were to guess why there aren't a ton of reviews, I'd imagine it's because Jose is too humble and respectful to ask his clients to spend time writing a review. But I want the world to know of my amazing experience with Jose and his crew at Coastline Flooring! If you don't want to read my novel of a review, I will tell you quickly that Jose is honest, professional, knowledgable, and he gave me a very fair quote! The price I paid was an amazing value for the level of quality and customer service Jose and his team provided! From the first meeting to the very end Jose was professional, helpful, and honest. I had interviewed a few different contractors so I already had some idea of the type of sales tactics these other guys would use on me. Jose didn't do any of it, no B.S. no games, no upselling, just honest advice and great customer service. First of all, I had a leak coming from my neighbors wall so I had initially thought to put an epoxy coating on my concrete slab foundation. Jose pulled out his moisture reader and let me know it wouldn't be necessary but he could do the service if I wanted to. When it came to material I had already done some shopping at other flooring stores. I wanted luxury vinyl plank that was stone composite so that there was no risk of mold. Another flooring company had recommended Essen Flooring's Stone Powder Core (SPC) line Le Luxe, so I already had it in my mind. When Jose arrived at my house, he offered me that exact material right off the bat without me even mentioning it. He didn't spend time trying to upsell me or give me any fluff, he presented the best option right from the start, and I had not mentioned to him that I had done extensive research on the flooring and had already decided on that exact material. He had samples in his truck that he brought in and showed me. I originally had in mind that millenial grey colored luxury vinyl but I'm so glad he steered me into a more timeless look with a more natural looking wood color. He let me know that the Monte Cinto color was the most popular and he even had it in his own home. I was already convinced that I would move forward with Jose from our first interaction, but he only continued to impress me with his professionalism and helpfulness throughout the rest of my remodel process. When it came to scheduling, I was trying to manage some of the trades in my home remodel on my own so I couldn't give Jose a hard definitive date on when I'd be ready to begin floor demo and prep. Jose remained flexible and courteous throughout this time giving me a heads up when his availability was and also looking out for me in terms of ordering the material. He continued to give me updates on when he'd be booked and once my project started coming together I worked with him to lock down a date. There was also a bit of a mixup where my HVAC contractor had arrived earlier than stated and they were relocating my entire HVAC unit from ground level to my attic all the while Jose and his crew were demo'ing the floor. Jose continued to work cool as a cucumber even with 8 HVAC technicians running around dodging him and his teammate. Jose worked quickly and efficiently, even being courteous by working in sections as to not disrupt the HVAC guys. I truly appreciated his thoughtfulness here and calmness during the surprise. Once demo was done he made sure to do a walkthrough with me to ensure I was aware of next steps. Demo went very smooth! Another curveball came Jose's way as I was going to be replacing my interior doors and patio sliding door. The doors were significantly delayed so we would need to install the doors after floor were in. Jose was very thoughtful and had pre-cut the sections of baseboard where the doors would go but did not nail them in to allow for the door contractor to finish it when they were ready. He walked me through my options of how to handle the baseboards around the closet and gave some great advice on how to finish the baseboards along with the interior doors and closets. Jose I want to sincerely thank you and your team for your amazing work on my house! I appreciate you working with me through the unexpected surprises and curveballs thrown your way throughout my project. You were so professional throughout it all and I could tell you and your crew take pride in your work! Your integrity does not go unnoticed, you did several small things that I deeply appreciated and I'm super grateful that I got to work with you! Coastline flooring will be my go-to flooring company moving forward and I'll be recommending their services to all of my friends and family who are looking for a flooring company! Thank you so much Jose, Johnny, and Luis! I'm in love with the final result, keep up the great work!

    A1 Factory Direct Flooring - carpeting - Updated June 2026

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