A1 Factory Direct Flooring

(70 reviews)

Let me start this review by saying you really don't want to ever have to call these guys. That…read moresaid, accidents happen, like maybe you're fooling around near the side of your house and you gently tap the "inspector's test valve" for your sprinkler system. Suddenly all heck breaks loose and you've now got several walls full of water. After realizing exactly what I had done (the fire alarm helped me understand), I called around all the big name companies that do this sort of water damage repair. The quotes I got were ridiculously HIGH. I decided to go local and gave Moe and his team (read: family) a call. Not only could they fit me into their schedule quickly, but they are also a one stop shop, meaning, when they leave your house, it looks just like it did before you broke your sprinkler pipe. Most of those big name companies require you to get someone else to do the drywall/painting part. All the Mold Safe guys that worked on the job were not only related to each other, they were also great workers and great people. They kept everything clean and showed up when they said they would. They kept me in the loop as to what was being done and explained anything I asked questions about. They dried the walls, cut out and replaced the wet drywall and added the matching orange peel texture when they did the final painting. Color matched, perfect finish. And when Ted was finished fixing the hole in the stucco left by the sprinkler system guy (yeah, it has to be a certified professional who fixes anything to do with your sprinkler system, not just any plumber), he went around my house with the left over spackle and fixed several other stucco dings in my house. Above and beyond. Like I said at the beginning, you really don't want to ever have to call these guys, but if you do find yourself in this sort of a situation, don't risk the mold, just call Moe. There's a reason they have dozens and dozens of 5 star reviews here. Highly recommended.

We had mold in our second story bedroom in the closet, ceiling, and floor due to an air conditioner…read morecondensation leak. After doing some research, I chose to contact Mold Safe Solutions. Chase came by the same day to assess the damage and had an estimate ready the very next day. I found the estimate and statement of work to be very professional and reasonable, and accepted it right away. Ted came and performed the work in multiple stages within the same week - demolition and clean-out, drywall replacement, and painting. He was thorough and searched for and treated mold in the carpet, along the walls, and even in the ceiling. Ted was very respectful to us and responsible, and was very knowledgeable. I felt peace of mind that our home would be in good shape thanks to Ted's quality of work. Micah also came with Ted one of the days and was also respectful, skillful and efficient. Gianna from the office was also very responsive and helpful. My wife told me she was impressed with how thorough Ted was. For example, he created a plastic wall to seal off the work area and prevented the rest of the bedroom from getting contaminated and dirty. We will definitely use Mold Safe Solutions for any future incidents that may come up and recommend them highly.

West Coast Restoration & Cleaning

(232 reviews)

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Highly recommend West Coast Restoration & Cleaning! They are incredibly fast, professional, and do…read morean amazing job. It's a huge relief knowing they are open 24 hours when an emergency happens.

Express Dry Restoration

(344 reviews)

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

Coast To Coast Restoration

(245 reviews)

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

Excellent work. Spotless clean up. Courteous & skilled people. Job well done. Highly recommend…read moreCoast to Coast.

Restoration Solutions

(420 reviews)

We had an unexpected kitchen remodel done by Restoration Solutions due to a water leak. The…read morekitchen was gutted from water damage. Jim Thurber was the Project Manager who walked me through the process of putting everything back together again. He actually worked with my Insurance Adjuster, and I didn't have to pay anything out of pocket, except for an unforeseen leak with wall damage after the initial estimate was done. He had his employees there around 8 am every day they were supposed to be there. Alex and Marcus (i am not sure of the names, but hopefully I got it right) did the drywall/patching of the mess of my kitchen. Then the cabinet team finished it off, painted everything exactly matching the original paint, and put all the appliances back where they belonged. The kitchen looked brand new, and everything was cleaned up afterwards. The timeline was as first estimated. If there were any issues, Jim took care of it! Jim communicated with me often, and he reassured me that everything will be done to my specifications, which they were. Great company! Wonderful project manager (Jim)! Fabulous employees!

Just wrapped up a project in our house that was managed wonderfully by this company and…read morespecifically, Jim. It's not easy to be suddenly displaced by a burst bathroom pipe, but Jim and the team made a crappy situation as good as possible. Every step of the way was communicated easily, on time and efficient. Thank you Jim and team for a job well done (and ahead of schedule!).

Smart Dry Restoration

(130 reviews)

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

JB Water Damage Restoration

(1 review)

Great experience! Very prompt to respond and was able to schedule an inspection quickly…read more Communication was very good and that was key as I am an out of area owner. The report after inspection was very concise and prompt. Would highly recommend!

From the owner: JB Water Damage Restoration provides water damage restoration, water removal, fire damage…read morerestoration, mold remediation and mold detection services to the San Marcos, CA area.

Elite Dry Restoration

(17 reviews)

We've had Xavier from Elite Dry Restoration service our home multiple times now, and he never…read moredisappoints. Most recently, we dealt with significant water damage and leaks in our bathroom from heavy San Diego rainfall. After getting approval through our property management, Xavier came out and handled everything efficiently and professionally -- completing the job in a short amount of time without cutting any corners. What really sets Xavier apart is how trustworthy, communicative, and punctual he is. In a world where vendors constantly show up outside their scheduled windows, Xavier always arrives exactly when he says he will -- which is such a refreshing and stress-free experience. Having someone in your home requires a lot of trust, and Xavier makes that easy. He's kind, personable, and clearly takes pride in his work. We've had him out multiple times now and every visit has been a pleasure. The results always speak for themselves. Highly recommend Xavier at Elite Dry Restoration for any water damage or restoration needs. They're our go-to!

Elite Dry did an amazing job on everything from start to end. Very quick to respond and answer any…read moreconcerns and steps taking into whatever work I had done. Will refer them in future

Coast to Coast Remodel

(63 reviews)

Excellent customer service and a kind and personable staff! We had a flood and they made the…read moreprocess of getting our new kitchen smooth. I especially enjoyed working with David - he was knowledgeable, invested in delivering quality construction and was creative and collaborative throughout the process. Mary was also great to work with too. If you are looking for a trustworthy and friendly company for your remodel, this is your company.

5 stars! I was looking for a company to help me reconstruct a master bathroom. I found C2C on Yelp…read moreand saw all of their high reviews. They were right- C2C is a great company! As soon as they stepped in, they calmed a stressful situation, and I felt assured that it was going to work out. Starting from thorough consultation by Mary, great communication, planning, and PM support from David, and fantastic reconstruction skills by Martin- they were excellent, helpful, patient, and knowledgeable. I now have a gorgeous bathroom remodel and would recommend them! Thank you C2C for turning an old bathroom into a relaxing beautiful space!

Mighty Dry

(707 reviews)

Nathan and Angel were patient,kind, and answered any questions that I may have had regarding the…read moredemo. Courteous and professional.

We unfortunately had a busted pipe behind the wall that spread water behind the master bathroom &…read moredown to the garage. This company was recommended to us and now we know why. Ryan first came to do the assessment. Super informative and reassuring. Easy to communicate with for sure. On demo day, which was looooooong. Giovanni along with Nate and Raudel's crews were great to work with. They were efficient, polite and kept me assured that they would take care of things and updated throughout the process especially since I was dealing with all of this while my spouse was on a work trip. When I had my spouse on video call to see the progress, he said their work was clean. We've worked with other companies for demo but these guys were wayyyy better at it. When it was time to pick up equipment after drying time was over, Gio again kept me informed with what stage of the process we were in and what'll happen next. We still have a ways to go to get back to norm but these guys have been good to us since the beginning of the process. Definitely recommend!

Friendly Flooring

(350 reviews)

We've been customers of Friendly Flooring for a few years now, and Brock has consistently gone…read moreabove and beyond every single time. Whether we're placing a big order or just need something small, he's always just one text away and responds quickly. What really stands out is how he takes care of his customers he keeps you informed, walks you through the process, and makes sure you always know the next steps. There's never any confusion or guessing, which we really appreciate. Because of his top-tier service and reliability, we'll definitely continue to be loyal customers. Highly recommend working with Brock if you want someone dependable, responsive, and easy to work with.

Working with Jason and his team at Friendly Flooring has been an awesome experience. His pricing…read morewas fair and service top notch. Brock at the shop is very knowledgeable about all different flooring types; helping up choose our material and color and very generous checking out their samples. The flooring we chose was backordered (confirmed by another company we had a quote from) but Jason found a little extra supply and was able to hold it for us quickly which moved our renovation along faster than it otherwise would have! Our installer was Lester and he was great. Very nice, very skilled, and was glad to answer questions and ask us questions along the way that would affect our install. We installed the Opulux Grandeur laminate and love how it looks. Here's to hoping it holds up as well as the manufacturer says it will!

Rosa's ProCleaning

(243 reviews)

I've been using Rosa's Pro Cleaning for a few years now, usually once or twice a year for a deep…read morecleaning, and they always do an amazing job. Every time they leave, my house absolutely sparkles! They notice dust and dirt that I've become completely blind to and somehow manage to get things clean that I haven't been able to get clean myself. They're thorough, dependable, and honest, and I've always felt completely comfortable having them in my home. I love their service and highly recommend them!

They did a truly fantastic job. Scheduling was easy, they arrived on time and were reasonably…read morepriced which I appreciated. They also brought their own cleaning supplies which was nice. I totally recommend them!

Pure Plumbing Company

(246 reviews)

We have used Pure Plumbing for two projects and have been happy with their results. Our latest…read moreproject was replacing a water heater and regulator valve. We had Brian for both projects. He spent the time to explain everything and answered our questions. He does great work and leaves everything nice and clean and he pays attention to details. No hidden surprises when completing the job all work is presented in a PDF estimate. I'd use them again.

Alex came by right on time, was polite, professional, and quickly found my leak. He did exactly…read morewhat he said he was going to do, charged a very reasonable price, and completed the job efficiently. I have absolutely no complaints. Five stars all the way across! I would definitely recommend Alex and this company to anyone in need of plumbing services.

Coast To Coast Restoration

(245 reviews)

Excellent work. Spotless clean up. Courteous & skilled people. Job well done. Highly recommend…read moreCoast to Coast.

Green Flash

(832 reviews)

Our experience with Green Flash was excellent. Amy set up our treatment for bugs the next day. The…read moretechnician Joe was friendly and efficient. Their prices can't be beat and they have a 30 day guarantee. Highly recommend Green Flash!

I am giving Green Flash 2 stars based on a severely rushed recent inspection and the poor quality…read moreof their past repair work. Recently, I had them come out because I suspected termites in one of our rafter tails. To their credit, they correctly identified that specific spot as just fungus and didn't try to oversell me on treatments I didn't need. However, their inspection was incredibly brief. They spent only a few minutes scanning the house, didn't check the attic at all, and gave us the all-clear. A couple of days later, I had a second company come out for another look. They spent almost an hour doing a thorough inspection and found a severe termite infestation in a different rafter tail that was almost entirely hollowed out. They spotted the signs right through the paint. Green Flash completely missed this. On top of the missed inspection, the wood rot repairs Green Flash did for us 5 years ago (costing about $1,200) have both failed and need to be redone. They spliced a rafter tail that is now loose, and it turns out they miscut a replacement barge board on the back of the house. To cover up the bad cut, they glued a scrap piece of wood over it, which has since detached and is currently hanging off the board. Bottom line: They failed to do a thorough termite inspection, and their carpentry work doesn't hold up. I highly recommend getting a second opinion on their inspections and hiring a dedicated specialist for any actual wood repairs.

RB Painting

(60 reviews)

Gary and his team are awesome. They repainted our backyard fences and refinished our kitchen and…read morebathrooms cabinets. Gary took a look at what we wanted and explained clearly what he could do for us and what we could expect. This means that some of what we wanted was a bit unusual. But, to our delight, he and his team performed well above expectations. We are very pleased with the results. You can hire RB Painting in confidence. Their 5 stars ratings have been well earned.

Gary was great to work with and did excellent work painting my exterior stucco. Will definitely…read moreuse him and his team again.

Blackstone Granite & Marble

See more unrecommended reviews

(110 reviews)

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Cristina and Ana at Blackstone Marble were wonderful to work with. Cristina showed me some remnants…read moreand was incredibly helpful, and Ana took the time to answer my questions over the phone with clarity and expertise. Both were very responsive, kind, professional, and highly knowledgeable. I truly appreciated their help. A phenomenal experience all around!!!! Thank you very much!

I love these guys, they gave me a renewed faith and trust in what a good contractor looks like. We…read moreended up having them do our backsplash in quartzite because we loved our counters so much and we trusted them. Here are a few things that set them apart from other contractors I interviewed: 1) responsive but not pushy. Some stone fabricators in San diego are incredibly pushy. 2) professional- in communication and in the way they do their operations. 3) high tech machinery and a clean cutting room. They let me see the cut template before cutting. 4) high attention to detail. 5) a proper itemized contract. Some contractors would just send me a text message with rates. That's not the way I want to do business, especially when thousands of dollars are being exchanged. The way they did quotes and contracts is what made me pull the trigger. They were mid point on price but for the service and quality you got, i felt it was a great value. I also love giving my money to a nice, hard working family. Thanks Sam, we will definitely use you again and recommend all our friends and family! You will not be disappointed. - sincerely, a high maintenance, overthinking customer :) hi Also, for those curious, the slab name in picture is a quartzite called Levezzi Classic. I purchased it at arizona tile (who is also fantastic). Blackstone had some similar quartzite but i had already put a hold on the stone before i found blackstone.

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Angelica F.

3 years ago

Flawless Flooring Excellence by A1 Factory Direct Flooring with Ian's team! I am thrilled to share my exceptional experience with A1 Factory Direct Flooring, a true gem in the realm of flooring solutions. Their commitment to precision, professionalism, and delivering beyond expectations has left me utterly impressed. From the moment I engaged with A1 Factory Direct Flooring, their professionalism was evident. Not only did they adhere to the promised timeline, but they also exceeded it, demonstrating their respect for their clients' time and commitment to excellence. The installation team's punctuality and efficiency were truly commendable. What sets A1 Factory Direct Flooring apart is their unwavering dedication to quality. They not only installed the flooring flawlessly but also took the extra step of correcting the base level, ensuring that the end result was nothing short of perfection. Their attention to even the finest details reflects their commitment to delivering exceptional results. The professional approach of A1 Factory Direct Flooring was evident in every interaction. They took the time to understand my preferences and needs, and then went above and beyond to deliver a solution that exceeded my expectations. Their willingness to anticipate challenges and provide proactive solutions is a testament to their expertise. The craftsmanship and precision displayed by A1 Factory Direct Flooring were truly remarkable. The flooring installation was carried out with finesse and expertise, resulting in a seamless and visually stunning outcome. The dedication to ensuring that each piece of flooring was perfectly aligned speaks volumes about their commitment to excellence. I must commend A1 Factory Direct Flooring for their exceptional customer-centric approach. They not only delivered on their promises but also anticipated my needs, leaving me thoroughly satisfied with the entire process. Their ability to transform a space into a masterpiece of design and functionality is truly commendable. If you're in search of a flooring company that not only delivers top-notch results but also approaches their work with professionalism and a commitment to exceeding expectations, look no further than A1 Factory Direct Flooring. Their dedication to quality, on-time delivery, and exceptional customer experience make them a standout choice. A heartfelt thank you to the entire team at A1 Factory Direct Flooring for turning my vision into reality. Your dedication, craftsmanship, and customer-centric approach have left a lasting impression, and I wholeheartedly recommend your services to all. With sincere appreciation, Angelica Franzol read more

Schelly W.

10 years ago

In an era of big-box, mass-market madness, we tend to seek out family-owned businesses that are intent on doing a job to be proud of with a focus on customer satisfaction. We found that, plus friendly, efficient service and extremely competitive pricing with A1 Factory Direct Flooring. Seriously could not believe how little it cost to cover 1200 sq ft of flooring, plus have all new 6" baseboards installed. We took some samples home and decided on the flooring we wanted and obtained the special financing that Shaw offered (no interest!). Despite A1 having a very busy season, they booked our project in quickly. Robert, the PM, monitored the project closely. The installation crew was top notch - careful with our furniture and loving to our furry family members. This company provides complete service - they even move all your furniture for you! I thought this was going to be a horribly taxing project for me, but my role was minimal - select the flooring and baseboards I wanted, provide the paint color(s) for the baseboards to match my decor, make sure that my furniture surfaces were free from things that could fall off and break, then sit back and watch the magic happen. When the job was complete, Robert did a final walk-through to ensure everything was to my satisfaction. Everything was more than great - it's just perfect for our home. We feel extremely blessed to have chosen this company and wouldn't hesitate to do business with them or recommend them to our friends and family. read more

Tyler M.

12 years ago

I am extremely happy and satisfied with the entire process of having A1 put hard wood floors in my condo. I was referred to A1 from a friend, and I can now say I would do the same. Within the first few minutes of being in the shop, Rich was able to show me exactly what I was looking for, and had a wide selection of patterns to choose from, some of which I was allowed to take to see which would work best in my place. The appointment for an assessment of the project was quick and easy to schedule, the estimate came extremely close to my estimated budget, which was able to be matched, for which I am extremely grateful for. The project was easily scheduled to accommodate the availability I had, and the project itself was done in an extremely quick, efficient, and professional manner. Fred and his flooring team Fernando and Jose worked extremely fast, had things done quicker and nicer than I ever could have imagined, and were extremely pleasant to meet and be around. The new floors look excellent, and I can not express how excited I am to have had this done. It feels like I just moved into a brand new home! Loved the service and the work provided, and would recommend this company to anyone! read more

Danielle T.

13 years ago

A1 provides excellent customer service and pricing. I utilized this company to purchase flooring years ago, they matched the best price & provided guidance self install. So when our home flooded, A1 again provided outstanding service. Pam is excellent; she takes care of her customers going above and beyond. Pam was an outstanding project manager, as she followed up with several phone calls and emails to ensure we got exactly what we wanted. Bob Chamberlain and the A1 Restoration team did an exceptional job putting our damaged home back together; and in just 3 weeks as promised. Dealing with a loss such as ours, it is an extremely difficult and troubling situation in which contractors and insurance companies can prey on these types of situations; A1 Restoration is a family company you can trust. We will continue to utilize and recommend A1, as the A1 team is a trustworthy and fair, they assisted us in getting back to our home and worked with our budget and payment plan (as insurance claim payments are less than timely). For flooring and restoration needs do your research, A1 has high remarks because they provide reliable customer service that you can count on. read more

Christine F.

6 years ago

Brenda H.

12 years ago

I would recommend A 1 Factory Direct Flooring to anyone wanting exceptional customer service, a quality product at a great price, and incredibly reliable, skilled, friendly workers. Rich was very professional, knowledgeable, prompt, and followed through with everything he told us. We were so impressed with Rich. He showed up on time, came through with everything exactly as he said and communicated with us as frequently as was needed. And the installers, Miho, Jesse and unfortunately I don't remember the other gentleman's name, were AMAZING! Miho called 1/2 hr before the time he was scheduled to be at our place and arrived promptly at the scheduled time. All three installers worked non-stop, were extremely courteous, and skilled. Our laminate flooring is beautiful!! We will definitely use A1 Factory Direct Flooring again and have already and will continue to recommend them to our friends and family. read more

Sharon L.

8 years ago

After going through a damaging water line break, and waiting 3 months for the insurance company to come through, we found A1 DIRECT FLOORING and Ian. We looked them up on Yelp and reread the reviews and went to see them. Ian came to our home took some measurements and within a couple of weeks, we had all new beautiful flooring. They were professional, quick, and cared about what they did. They left my home clean every day they worked and Ian always stayed in touch with us through to the end. He did a walk through with us after completion to insure our satisfaction. This is a company I will share with family and friends. read more

Karen P.

7 years ago

A-1 Flooring just completed a carpet installation at our home....and all I can say is...WOW! Working with Bob and his excellent team was such a pleasant experience. Casie and Brian could not have been more helpful when we met at their showroom--taking the time to answer all of our questions to help insure we were "carpet educated" before making a decision. Bob's management of all the details of measuring, ordering and scheduling could not have run smoother. The installers did a great job also with helpful suggestions and much appreciated attention to detail. A BIG thank you to Bob and his amazing team! read more

Karen G.

13 years ago

Honest, reliable and quality work done for cheaper than home depot. I went in after a bad experience with the other guys and met Rich. He showed me what they had, came the same day for a free measure and quote. I wrote him a check the same day and a week later the installers show up and get a day and a half long job done in one day! They did an amazing job and my floors look better than I expected and done in less time with no add ons to the cost. I will gladly go with them again, the installers Mijo and Jesse worked so hard, they deserve a raise for the quality job they did on my place. read more

Sri H.

121

8 years ago

A vary difficult process to get new flooring done. We made a website appointment, but apparently the website doesn't work. Sales rep and installer didn't communicate effectively . We did our demo ourselves (to save money) and time but the installers wasted the first day doing more "demo". The installers also came late and unprepared. Sale rep told us our job would only take two days, installers say they need four days! I wouldn't use these guys ever again and neither should you. Better communication all around would make this process a lot easier. read more

Stacey F.

1 year ago

This is the second time I've used A1 Factory direct, 6 years ago they did our downstairs with LVP, so we brought them back to replace the carpet upstairs with new carpet and LVP. Robert is so easy to work with and provides good feedback and ideas. Showroom has LOTS of options. From the time I made a selection the work was scheduled 2 weeks out and completed within a week. The crew was polite, showed up on time, worked long days, and were true experts. Could not have asked for a better experience! read more

Laura A.

7 years ago

The salesman, Brian, went above and beyond in finding us an affordable way to carpet a small room in our non-profit maternity home. The owner, Bob, gave us a beautiful carpet remnant and we used their excellent installer. Even with their busy holiday schedule, we received quick and professional service at a fraction of the cost a large retailer was going to charge us for such a minor project. We cannot thank the owner and staff enough for their exemplary service. Run, don't walk, to A-1 Flooring! read more

Lori B.

154

5 years ago

I can't thank Bob enough for going beyond the job to help my clients. I am a realtor and my clients movers left mid job at 2 am. The next day I called Bob and told him what happened. Within an hour he had 4 men over to help them finish their move. This didn't have to do with flooring but I will always recommend Bob and A-1 first because I can tell what type of company they are. They do anything they can to help people and they want to do the best for people! Thank you Bob, Lori Barnett read more

Marcy S.

7 years ago

Highly recommend A-1 Flooring! They installed vinyl planking throughout home, while sticking to projected schedule, and paying close attention to detail. The baseboard installation was done very well, too. All-in-all, A-1 lived up to their name, earning high scores for communication, attention to detail, good craftsmanship, and cost efficiency. We very much enjoyed working with Bob, A-1's owner, and would recommend him to anyone who's looking to install new floors. Very pleased! read more

Gus C.

4 years ago

We purchased a new home last December and did a complete renovation. We hired Ian and his team from A1 Factory Flooring to demo our old carpet and tile flooring and replaced the entire household with new laminated flooring. They did a super fantastic job and I love my new floors! I have referred them to other friends and family! If you want the job done right, on budget, and on time, I would not hesitate to call Ian at A1 Factory Flooring! Tell him Gus sent you! read more

Craig S.

6 years ago

Brian Shaw with A1 Factory Direct Flooring was terrific in assisting us with new Vinyl Waterproof linoleum through out the house, including carpeting the stairs and new Baseboards. They used MTZ flooring for the installation and Jose and his crew were fantastic in making sure that we were totally satisfied. Thank you to Brian and Bob Chamberlain and his crew for a Job well done. Regards, Craig and Deb Simpson read more

Jill S.

7 years ago

Outstanding! Ian was above and beyond! He was truly incredible. Walked me through every step of the process and it was difficult because I was 95 miles away from the project. I cannot say enough about this place but most of all because of my sales person, Ian who just literally jumped through hoops for me. The final product is beautiful and we couldn't be happier. You will be very happy working with them. read more

Denny C.

6 years ago

This is the second time we have had A1 flooring out to do work for us. The first time we had them out they were outstanding so we decided to call Robert again for our new project. They did not disappoint!!! The crew they sent to do our project were AWESOME!!! 2 jobs, 2 different crews and both were amazing!!! I would highly recommend A-1 Flooring to anyone for your flooring needs! read more

Bruce F.

3 years ago

Never have I ever felt so ripped off. We ordered a high grade of carpet but the installers installed a very low grade of carpet. We spoke with the owner who refused to make any corrections and just lied to us, all the while yelling at us. Once he had our money he refused to help in any way. I find it very hard to believe their website that says they are customer service orientated. read more

Bruce F.

3 years ago

Never have I ever felt so ripped off. We ordered a high grade of carpet but the installers installed a very low grade of carpet. We spoke with the owner who refused to make any corrections and just lied to us all the while yelling at us. Once he had our money he refused to help in any way. I find it very hard to believe their website that says they are customer service orientated. read more

A1 Factory Direct Flooring - carpeting - Updated August 2026

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