Shay helped organize oir appointment and was super professional. Josh came to our home and helped…read moreus with both our washer and dryer. The washer wasn't worth repairing unfortunately, but our dryer was serviced and Josh goes the extra mile. He is very informative and honest. We appreciate the time he took to help us out. I would call on this business again if and when needed. Don't hesitate to book an appointment if needed, they are definitely fair. Thanks again!

Excellent service, friendly technician arrived on time and quickly fixed our issue. It is so good…read moreto work with a company that does good work and stands behind it.

I just reread my original Yelp five star review of them from nine years ago. I have used them a few…read moretimes since then. The latest was this weekend for my Viking refrigerator when it stopped working. I was able to get an appointment on Friday night for them to come out Saturday. Of course they didn't have the part but then again I don't expect them to have every single part for every fridge model on their truck or in their office. The part came in the day after the holiday and they installed it the same day. Hopefully, the fridge works for at least a few more years. No issues with the tech that came out nor any issues with their scheduling. I would use them again.

Our refrigerator was not cooling properly. The technician came on time and correctly diagnosed the…read moreproblem. Five stars so far. We paid the $95 charge for them to come out. They did not have the part but would order it. I contacted them three times in the next few days. Each time the answered was "we will call GE to order the part and get back to you ASAP." We never heard from them again. They did not call or return to fix the fridge. I cannot recommend this business. The above is my original review. Following this, Sean called to apologize and explain. The fridge is a GE manufactured in Mexico. They attempted to find the part various ways including contacting the manufacturer in Mexico. They refunded our $95. We appreciate their follow up.

So thankful to my neighbor for giving me this reference. An actual human answered my call and…read morescheduled the appointment. Eric came quickly and in no time at all my dishwasher was working again. Eric explained everything thoroughly, he was knowledgeable and friendly. The price was very reasonable.

I used Best Price Appliance Repair for a laundry washer that wasn't draining…read more PROS: - Called the number on Yelp and was quickly scheduled an appointment the same day within an hour. CONS: - When Matt the service repairman came to my house I showed him the washer and explained that the washer wasn't draining the water. He immediately said, you need to replace the water pump, and then quoted me $350. I was a bit shocked because he didn't even open the washing machine in the back to see if it was really the pump that was the issue. The error code on the machine said there was a clog, and I asked him how did he know it wasn't a clogging issue and not the pump? Also $350 seemed very expensive given the price of the washing machine is $800, and so it just didn't make sense that I would pay $350 to replace a water pump. I told him we didn't need the water pump but still paid him $69 just for coming to see the washer even though he only saw the washer for less than 3 minutes and didn't even open the back of the machine to make sure that the water pump was actually at fault. Afterwards, I went to an appliance repair store and found out that a water pump only costs $50 and you could just replace it yourself if you watch some YouTube videos.

Albert and Patrick are great! They both explained everything that might be causing my leaking…read morewasher issue when I booked the service, and once on site Albert visually showed me what the issue was that lead to the leak. Spoke in simple straight forward English and addressed every concern I had. Very good communicators, very respectful and very friendly and kind!

It is hard to believe there's still people out there like Patrick! He came at night to look at the…read moredryer, told me what parts to buy and there was no charge on this estimate at all? He came when I got the parts, replaced everything for a very good price and he is the nicest person I haven't seen in a while! 10 stars to this company and Patrick. Very friendly, professional and the dryer works of course. I WILL call you again when I need help at home.

Needed my Whirlpool Washer machine repaired, they came out and diagnosed the problem, ordered the…read moreparts and came back and finished the job! No issues! I recommend. Price was reasonable

Fast service, on time and found the problem quickly. The price was good. The technician was English…read morespeaking working on my Sub Zero.

Great service, Rudy did a great installation and help, answered all our questions. Strongly…read morerecommend.

I have nothing but love for this place. Over the years I have bought 2 refrigerators, and one…read morewasher dryer unit from them. Each time was super low stress, quick and easy. I especially appreciated their same day delivery on both occasions when I was replacing my older fridges that stopped working suddenly. Today I had another old fridge take a dive, but suspected/hoped it might be saved. I called to verify that they did repairs on units not purchased through their store, and spoke with Nancy. She said they did, and that she could have a tech to me in less than an hour!! Rudy showed up about 40 minutes later, and was able to very quickly diagnose a faulty fan that he was able to fix just as fast. He was polite and efficient, and he didn't try to upsell us on anything. A refreshing professional. I will continue to make SoCal my first choice for any appliance needs for sure.

He checked my dishwasher with no charge fee, after the diagnostic he came with a $200 dls cost for…read morerepair, so I told him no to repair it and I prefer to buy a new one. few days later a friend of mine offer me to check it, he found that this guy removed a sensor and cut off the wires with the connector . he's a dirty asshole, I rather pay a fee for an estimate to fix it instead of getting this type of actions. my friend found a used conector and new sensor for $40 he put everything back together for me. Find someone else honest.

I agree with all the negative reviews about this company swindling people and stealing money. I…read morealso want to add to this so the community is aware of crooks. Do they have a negative star, not even a zero, but a negative (below a zero)? Please, please, please do not use this business. They will swindle you. I wished I was in town when my parents decided to use them. They did not repair anything and took their money. They also wanted to say they needed even more repairs to cough up even more money, but by then, my parents caught on. They were able to steal the initial money quoted for the repairs, yet, didn't repair at all. They will prey on the vulnerable and elderly. Tsk tsk. You should be ashamed of yourself. I'll be reporting this business to the bbb, I'm surprised they are not shut down for robbing some many folks. Do not use! Service is horrible, well, lack thereof service. How do you call yourself "appliance repair," and have no knowledge of it? I would suggest doing a lot more research and getting qualified companies that are fair and loyal. Thank you for coming to my TED talk.

Called them out to fix my fridge in the garage, and as a home brewer the fridge is important. They…read morecame out and were honest and told me what was wrong with it, and it was just something blocking the fan. He didn't try to replace any parts that didn't need to be replaced, and wasn't pushy at all. I had him recharge the coolant in the fridge due to the age of the unit. The service tech only took about 20 mins to charge it. When he plugged the fridge in it started getting cold right away. Fantastic and honest service. Highly recommend giving them a call if you need service.

1-20-22 APPLIANCE GUARD......THE ONE TO CALL J When dealing…read morewith people, many are quick to criticize and comment if any errors or problems occur. When everything goes well and problems are solved, few comments are made. As a business owner of two photography studios for almost 40 years, I have dealt with 100s of salesmen -techs-customer relations , service, repair personal etc:. Many of them were totally unqualified if not flat ignorant. When I had problems with my refrigerators ice cube maker I called a appliance repair service I had used for many years only to find out they had retired and closed the business. Very frustrated I began to search for a new service to call. Going on-line I looked at many new services and read customer comments on them. One service, Appliance Guard, caught my attention and I called their number. It was a pleasure to deal with Kahlia. Her professionalism along with her knowledge of procedures and her very courteous and friendly attitude made the experience a pleasure. She set up an appointment for a repair tech to come out within two days and, hopefully, fix the problem. Two days later a repair tech showed up at the time he was scheduled to be there. He called 20 minutes before his arrival to inform us. Boris, the tech, was very courteous, friendly, informative and extremely professional and neat ( he did not make any mess) in his evaluation of the problem and speedy repair. And replacement with new parts needed. When Boris was finished, he told is what he had done and when to try the ice cube maker. The next day we tried the ice cube maker and it was extremely quick and smooth. We are extremity glad we used Appliance Guard and are very impressed with the personal we dealt with. We will see how things go and refer them to others. Thank you Kahlia for your expedient help with getting us service and thank you Boris for your fantastic service, You both are tremendous assets to Appliance Guard A VERY happy customer, Dean Lester deanlestr@aol.com