So thankful to my neighbor for giving me this reference. An actual human answered my call and…read morescheduled the appointment. Eric came quickly and in no time at all my dishwasher was working again. Eric explained everything thoroughly, he was knowledgeable and friendly. The price was very reasonable.

I used Best Price Appliance Repair for a laundry washer that wasn't draining…read more PROS: - Called the number on Yelp and was quickly scheduled an appointment the same day within an hour. CONS: - When Matt the service repairman came to my house I showed him the washer and explained that the washer wasn't draining the water. He immediately said, you need to replace the water pump, and then quoted me $350. I was a bit shocked because he didn't even open the washing machine in the back to see if it was really the pump that was the issue. The error code on the machine said there was a clog, and I asked him how did he know it wasn't a clogging issue and not the pump? Also $350 seemed very expensive given the price of the washing machine is $800, and so it just didn't make sense that I would pay $350 to replace a water pump. I told him we didn't need the water pump but still paid him $69 just for coming to see the washer even though he only saw the washer for less than 3 minutes and didn't even open the back of the machine to make sure that the water pump was actually at fault. Afterwards, I went to an appliance repair store and found out that a water pump only costs $50 and you could just replace it yourself if you watch some YouTube videos.

Shay helped organize oir appointment and was super professional. Josh came to our home and helped…read moreus with both our washer and dryer. The washer wasn't worth repairing unfortunately, but our dryer was serviced and Josh goes the extra mile. He is very informative and honest. We appreciate the time he took to help us out. I would call on this business again if and when needed. Don't hesitate to book an appointment if needed, they are definitely fair. Thanks again!

Excellent service, friendly technician arrived on time and quickly fixed our issue. It is so good…read moreto work with a company that does good work and stands behind it.

GREAT SERVICE!!! Very reasonable and did a great job! Peter is super knowledgeable and got right to…read morethe point. He also pointed out some suggestions and was not pushy at all! Great service at a fair price! This is my new Appliance guy for sure!

Good quick service but took another day for parts for my washing machine…read more Initial diagnosis (you pay for that trip) was incorrect but as he got into the machine, he got it correct. Pricey repair. Could almost have purchased a new machine. But in for a penny, in for a pound.

We are repeat customers with Johnnies Appliance in Downey as we are always happy with the service…read morewe receive and the staff that works with us. Also, they have their own product warranty's which is really helpful. Our recent purchase was a GE refrigerator and with the assistance of Miguel Contreras, who went above and beyond our expectations to find the right size and color, we would highly recommend this company.

I had signal on my dishwasher that came on. I couldn't figure it out…read more The tech guy from Johnnie Maytag was amazing. Walked up my drive way with a smile. He explained what he saw and fixed it. It was simple fix but he was clean and kind and patient with all my question. Oscar was very professional and went the extra mile. Thank you Oscar.

It hadn't been necessary to purchase a refrigerator for a long time which is probably how it should…read morebe. Who runs out to get the latest thing in refrigerators unless doing a budget busting complete renovation. Last year it was the electric range/oven's turn to give out. Unprepared, we went to a Big Box store and now deal every day with a range with incomprehensible bells and whistles. (The clock is in sync now only because I like to experiment by clicking on buttons.) So no way would I shop for an appliance again without doing some homework. After researching and learning much about how the industry has changed, not in a good way, I searched Yelp for the best place to buy a kitchen appliance. Yelp came to the rescue. Restaurant reviews can be to some degree subjective but a service is not. Johnnies was highly rated, as it should be. Sophia was a wonderful salesperson and found a refrigerator that met our needs and price range perfectly. Really wonderful communication. When delivery and installation was made, David absolutely provided the most efficient and pleasant experience. They spoke of an upcoming move to a new location nearby so the address given here may no longer be correct.

Amazing! Sofie really helped me. Purchased Speed Queen washer and dryer and Whirlpool dishwasher…read more She really took her time explaining everything to me and recommended these products that will last. Delivery was also a breeze will definitely shop here in the future. Delivery and installation rep Ricardo was also excellent

I just reread my original Yelp five star review of them from nine years ago. I have used them a few…read moretimes since then. The latest was this weekend for my Viking refrigerator when it stopped working. I was able to get an appointment on Friday night for them to come out Saturday. Of course they didn't have the part but then again I don't expect them to have every single part for every fridge model on their truck or in their office. The part came in the day after the holiday and they installed it the same day. Hopefully, the fridge works for at least a few more years. No issues with the tech that came out nor any issues with their scheduling. I would use them again.

Our refrigerator was not cooling properly. The technician came on time and correctly diagnosed the…read moreproblem. Five stars so far. We paid the $95 charge for them to come out. They did not have the part but would order it. I contacted them three times in the next few days. Each time the answered was "we will call GE to order the part and get back to you ASAP." We never heard from them again. They did not call or return to fix the fridge. I cannot recommend this business. The above is my original review. Following this, Sean called to apologize and explain. The fridge is a GE manufactured in Mexico. They attempted to find the part various ways including contacting the manufacturer in Mexico. They refunded our $95. We appreciate their follow up.

We have been going to Garcia's Appliance for 20 years. Bought or given appliances from them and had…read morerepairs to my stove I love n REFUSE to give her up! Garcia's Appliance is GREAT! The staff is very nice no matter which one you need. I love the fact that they are literally in 3 blocks from my house and a small family business.

They sold me a refrigerator that doesn't work. I paid almost $500 for a used refrigerator and it's…read morehot and all of my food had spoiled. They sent someone out to do call fix it and it's not working. I have been calling and haven't heard anything yet.. Don't buy anything I mean nothing. I'll report this on Tik tok, YouTube and local news.

I went looking for a refrigerator. This outlet is huge. More models and options than anywhere I…read morehave been. Unlike a full service store I was able to explore the selection with out a sales person wanting to assist me. When I was ready for assistance I approached a staff who was able to answer my questions and process my purchase. I saved a considerable amount compared to a full service location. I was able to have delivery and hull away added. This building was once a Gemco then Lucky's and Staters . It is bare bones nothing fancy here. Plenty of parking . Clean restrooms I recommend this location.

Open for almost a year in Bellflower, this Best Buy Outlet is one of twenty-four across the…read morecountry, including only three in all of California. It consolidates all of the returns and open boxes for the many Best Buys in the area into one big open warehouse area, allowing consumers to actually have choices for product if they are willing to purchase 'used'. I really appreciate the concept, and ended up making purchases on the first trip (which is rare for me). Many of us are used to seeing 'used' merchandise heavily discounted at Best Buy once in a while. These are items that have been removed from their factory packaging, either to be used as demos or to be installed at a consumer's home. Instead of sending returned items back to the manufacturer, Best Buy will sometimes try to sell them as 'open', at heavily discounted prices. Like most good retailers, Best Buy has gotten really good at sharing accurate on-hand inventory data to their consumers. One can check what inventory is at what location, even for an outlet. My wife has been wanting a certain refrigerator/freezer pair when we remodeled our kitchen, so when she discovered many of them were marked as available in the (somewhat) nearby outlet, we decided to make a visit. The building is clearly marked as a 'Best Buy OUTLET', and had plenty of parking. Once you enter, you recognize it as a big open space, with appliances just scattered around. Different appliances groupings are put together, but within that group, they are scattered with no clear system (e.g. different brands can be far apart, and the same exact refrigerator model can be three or four different places). By far the largest grouping was for refrigerators and washer/dryers (almost 1/2 of the space). We were looking for a particular induction stove as well, but they didn't have any. They do sell TVs, but didn't find many. There are a few friendly associates to help, but the expectation is that you know what you want. So questions are mainly around finding the inventory. It was also made clear that what you saw, was what you get...so any missing shelves or accessories would not be replaced. It actually produced almost an auction type of effect, where one could contemplate things like 'there is a missing shelf...is it worth the extra $100 for a complete unit, or can we just order the shelf separately'. It's definitely the opposite of going to an appliance superstore, where the folks work on commission. This is one example where doing research on-line is expected but making the final purchase requires a visual inspection, especially since the different prices depend on it. We were lucky to find many returned items for the products we wanted, so were able to inspect quite a few of them. The prices varied greatly, from 35% to almost 50% for a couple. The associate mentioned that there is no clear reason why one unit might be quite a bit more marked...it could be because of condition, but also how long it has been sitting around (we noticed that for our refrigerator, there were different year models available, with the older model being more discounted). They do delivery here to a localized area, for a flat $100 (no matter how many products you purchase). You check out like any other best buy, and had a little issue with my credit card to get past the fraud detection (best buys are a popular retailer for credit card thieves). To make sure you are getting the exact unit that you want, the associate will walk back with you to mark the unit (and also to make sure another customer won't claim it). The unit is moved to a warehouse, from where it will be stored until day of delivery. It is very similar to other Best Buys, in that the associates will push their credit card, extended warranty, and paid loyalty program. Much of their return policy is the same. One difference is that the manufacturers warranty can be different for open box items, and I was told I needed to call them directly about it (which I will do). So definitely some risk there, but imo worth it to save quite a bit of money. Update on 6/20/2025: Contacted Frigidaire directly, and after a consultation with their legal, notified me that their manufacturer's warranty is not valid for open-box items. That's a game changer, and I think Best Buy is being a bit deceitful here, in just stating that you have to contact a store associate, who then either states incorrectly that it is covered, or more accurately stating that you need to contact the manufacturer. Makes perfect sense if buying from a store like Big Lots...but not best buy. But even with the warranty, we still saved money...so 3 stars it is.