Gave them a two star because at least they streamline getting their money. Otherwise, the staff does not care about the reason for towing cars. According to one of the staff's account the property manager called in a car at a certain address. They came to my address instead and towed my car. When I saw this error they changed their story to justify what they did. I asked to speak to a manager and the staff did everything but make that happen and kept punting me around to their coworkers rather than letting me speak to the manager/owner (I think they said his name was John... they probably made that up to) to cover their tails. Additionally, there were plenty of other cars (including the car at the address they wrote down that they allegedly had to pick up from) in violation and they did nothing about those even when the cars were reported again. To make matters worst, why would they quote $400+ to get your car back before 0800 and then drop the price to $331 after 8 am? Shady, rude, confused and unprofessional at all levels of their staffing from a scam company. read more

Buy for the best tow company in Las Vegas, hands-down. I will only use this company for my personal and my business Towing means being in automotive industry. I work with a lot of tow companies, and this company is the best of the best. read more

Excellent towing service! The driver was professional, arrived quickly, and the truck was very clean and well-maintained. Great customer service and a smooth experience from start to finish. Highly recommend! read more

I arrived hoping to handle my business efficiently, but instead encountered an incredibly unprofessional and confrontational experience with Joe. When I approached, Joe was already in a heated argument on the phone. I remained patient and respectful despite the energy he brought into our interaction. As he reviewed my documents, he incorrectly claimed the VIN number was missing from my bill of sale--even though it was clearly visible. I calmly pointed it out and also showed official U.S. Customs paperwork with a validation stamp proving I'm the legal owner of the vehicle. Understanding that my vehicle is registered in Canada, I even tried to reason with him, knowing he might not be familiar with international documentation. Still, Joe insisted I leave the office at 2:30 a.m. to go print documents--something completely unreasonable, especially since we were already standing in an office with technology available. When I suggested emailing the documents, he said he had no email, which I found hard to believe in a professional setting. Then, after making me wait an hour for him to show up in the first place, he asked me to return at 6 a.m. When I calmly pointed out the inconsistency in his actions, Joe became defensive and kicked me out of the office. While I was outside speaking with my mechanic and expressing my frustration, Joe burst out of the office aggressively, accusing me of things I never said. I told him, in context, "If you keep smoking those cigarettes, you're going to die"--which he later twisted to say I threatened him. That was absolutely not the case. Instead of de-escalating, Joe heightened the situation. He called the police and gave them a false narrative. This behavior felt targeted and discriminatory. Rather than maintaining professionalism, he chose to escalate and distort the facts. I drove from the southwest area to handle my business properly and had all the required documentation to prove vehicle ownership. Joe even acknowledged it, then contradicted himself by saying I didn't have it. His behavior--chain-smoking, yelling, and dismissing valid paperwork--was not only unhelpful but unprofessional and demeaning. This experience was not just disappointing--it was unacceptable. Better training, better professionalism, and basic respect go a long way. Unfortunately, Joe offered none of those. Joe didn't know I was recording . SMH I don't know how you're going to explain those words and actions Mr Joe. I needed your help, I would dare be disrespectful to someone I need help from read more

We've used Action Towing several times during unfortunate circumstances. Each time the driver was friendly and courteous using all safety precautions with our vehicles. Some tows were from our home but recently my husbands front tire snapped from the upper control arm while doing 65 on the freeway. Action came to the rescue and loaded it in a very dangerous area of the interchange. He took great care loading it as to not cause further damage. Great guy with obviously a lot of experience. To all the negative comments ... don't park in the wrong place lol. These guys are just doing their job and they do it well :). Thanks Action Towing! read more

AA Action Towing - Spaghetti bowl tow. - Towing Near Me - North Las Vegas, Nevada

I was concerned about the negative reviews at first, but I gave Action Towing a try because they were able to come within an hour and their rate was reasonable. Make sure you know whether your car is 2WD or AWD because the dispatcher will ask. The tow guy arrived on time to load the car and deliver it to the auto shop as requested. Service was professional and straightforward, so I used them again to tow my elderly parents' car back to their house when it was ready for pick up at the auto shop. No problems with either experience. Thank you Action Towing for being there when we needed the help! read more

My car was towed here on 21 April. I went to pick my car up and get my belongings out of my vehicle Because my vehicle is not drivable cause this tow company or one their drivers decided to destroy my interior ripped my radio out also tore up my gear shifter for no reason whatsoever stole my Pittsburgh my car stereo tool bag with two DeWalt drills in there charger and also a bunch of miscellaneous tools supplies they stole as well. All my paperwork was missing forced entry to the vehicle. No broken windows nothing like that and the car was locked and was in pristine condition when I left it. This is by far the worst experience I've had with A tow company they literally pulled off all my panels in my center consul area for no reason to steal my radio and destroy the plastic where my gear shifter is now drivable, and I am out of car I have pictures Before and after this is quite ridiculous, I will be contacting corporate. This is not OK. You just don't steal from people The gentleman was also very rude to me about it telling me it's not his problem hung up on my Wife three different times on the phone company to shut down. This is ridiculous. I want my stuff back and I will pursue Lawyer if I have to I need to be reimbursed. Now I'm out if a car my tools my 500$ jack. My expensive radio. I will be contacting the police and someone needs to pay for this. Have been waiting for a call for 2 days. Worst company ever. This place needs too be shut down and they need too fix my car or pay for it and return my stuff our pay for my stuff. This is not okay. And for them too say there's nothing they can do even Though they are the ones who stole and tore my car up. Makes no sense. read more

AA Action Towing - Damage and stolen parts from when they towed are car. - Towing Near Me - North Las Vegas, Nevada

See all

My car wouldn't start, so I called this company. After 1 hour and 20 minutes, a tow came and checked my vehicle. The tow guy said he needed to jump-start to tow my vehicle. I asked him if it seemed to be a battery problem, and he said it was not. My vehicle was towed to the Honda-West dealer. The tow guy charged me $80 for 6 miles and $45 for a jump-start. The Honda-West confirmed that I just needed a new battery. ** Giving false information or not having professional knowledge. ** Charging for a jump-start for them to tow a vehicle. Other than these, everything was pretty good. read more

Jovie has so much knowledge and was prompt and very friendly. He is the best at what he does and is very swift in getting the job done. I really appreciate his attitude and his work ethic in getting the job done right and fast! Thanks again for all that you do Jovie & thank you Action for being reasonable and accomodating to people in need of help! read more

On August 1, 2020...I needed a 95 Cadillac Fleetwood towed and needed a flat bed, I called over 16 tow company's and each tow company gave me the run around, told me they wasn't working or it would take them 4-5 hours to get to me, I couldn't get a flat bed to save my life I was beyond frustrated. My last call was to Action Towing!!!! I spoke to a gentleman by the name of Mike who promised he would come tow the car he he did just that. If you looking for a Tow Company that is Profesional, courteous, RELIABLE, and their word is their bond! Please call ACTION TOWING and ask for Mike, even if Mike is not available still call Action Towing they were the absolute best!!!! Mike @ "Action Towing" Thank you so much for helping me that night you were awesome!! read more

AA Action Towing - My car that was towed - Towing Near Me - North Las Vegas, Nevada

See all

Tow service was very quick to fill service call. Driver was knowledge about craft of towing and recovery... in fairness if it all ended there they would have got 11 out of a score possibility of 10. My tow was for a car without keys, so at drop off driver discovered the flatbed he was in was missing some kind skids to be able easily unload the recovered vehicle. Bad news for him as he could not unload the recovered vehicle. Or at least offload it with grace. He had to try and bounce a 5000 lb ford flex by radically operate the hydrualics of the flatbed causing it to bounce the vehicle off... This was something i had never seen in my 50 plus years in the car industry. What wasn't noticed immediately after the car was finally unloaded is the damage to my landscape curb. Driver was paid, drove off and in walking around car i realized the damage, photographed broken curb and immediately called action tow. They were polite and asked photos be forwarded and were BUT NOW THEY ARE GHOSTING ME for a week now. Thats why they have insurance...I thought??? Estimate is 500 and as you can see in pictures it must be fixed to look right. Bottoe line, avoid these people like the plague. read more

See all

they deserve no stars. spoke to carry the office manager and nicole very unprofessional. save yourself . 8 hours for a flat bed tow and $170.00 and all she can say is we apologize. save yourself a headache and call a different company this place sucks!!! read more

It took me to get my car towed to realize I had lost me registration card . After calling the California DMV, Kia finance , to get them to help me fax any information that proves I'm the owner of the car . CA DMV told me they would have to mail it and it would take 2-4 week. Kia finance told me it would take them 24-48 hours to fax . I was crying thinking I wasn't going to be able to get my car back. What a scare !! And not to mention I live in California and have to go to the dmv out there to get a printed registration card . Joana went above and beyond trying to find a solution for me . If I could have tipped this girl an extra $100 for saving my day I would have . Please ask for her ! Trust me on this one . read more

These guys were wonderful! Reasonable price. My tow seemed complicated because I was literally hundreds of miles away, but they made happen. Highly recommend these guys read more

Wish I could go 0 stars, this company will charge you $500 to pick up the car you had stolen! "It's not our problem your vehicle got stolen, that's on you... if there's nothing else I have to run my legit business bye" read more

Just wanted to say this is my 3rd time using you guys and it's always a good time and always reasonable . Your Always on time as well. I really got to shout out my Guy Jovie , he was the best got there faster then the time and was very helpful and nice. Could ask for a better person on a not a good morning. Keep up the work guys and Jovie can't say enough read more

Called in first thing in the morning and driver (John) came through within the hour. Definately will use again if needed (hopefully not)

Business owners, do not fall for these fake reviews. Action towing only employs ignorant, desperate landwhales. They are unprofessional and confrontational, know nothing about the law and you will be sued personally for thier actions. As a bonus, the office does not pick up in crisis and the drivers are out for a commission. Don't let them make money off of your back or property. Choosing them as a towing provider is a mistake I hope I can dissuade other company owners from making. Check out the way they treat peoople on thier google reviews for yourself. read more

I can't recommend these guys even higher then I expected. The driver knew what he was doing on my Mercedes Benz unlike other towing companies just drug my car up on a flat bed. This guy knew how to unlock my wheels and loaded my car with care and attention. Perfect customer service, the best in town for professional towing. I highly recommend this company if you want perfect service. They quoted me more over the phone but when I got the bill it was way less then I was quoted, very honest people unlike other places will charge more and then add more fees. Please give these guys a call first if you want a job done right!!!! AAA+++ read more

Dont use this company ever!!! They will mentiom a short arrival time but its only to scam you into getting your business so you don't call your competition. 4 hour wait and i canceled and called another tow company that came in an hour as they mentioned. Dont waste your time. Use a different company! read more

Selfish. Inconsiderate. Crooks. Drives around in their tow trucks with giant polish metal (size of the back of the cab section of their truck) with their logo on the back, so it is a huge reflective surface that blinds other drivers behind them. Looking to cause an accident so you can be there quickly to tow the car? [I had something here that starts with an "A" and ends in a hole] business owners! These jerks probably are not even smart enough to be aware that they are causing dangerous driving conditions for other motorists (that are rely on for business no less) on the road. If you need a towing service, look elsewhere. Avoid these inconsiderate morons. read more

I received notifications from the roadside company stating they would be arriving within 90, and then 60 min. When I waited longer than 3 hours with my 3 month old and 2 year old in the cold. I called Action. They decided to reroute my driver to another car that they stated was in an emergency situation involving a car accident and police. When I talked to the manager, he assured me that had there not been an emergency he would have not rerouted the tow truck. I was later informed that the "emergency" was that the maids were unable to start their owners Mercedes that had been parked in the garage for months. No accident, no police, just a very poor excuse. I wouldn't trust this company. If they are willing to lie to their customers in need, what else will they lie about. read more

I find it rude how I waited 5 hours for a tow truck and I still have not got any feedback when he will be here I called the place back and she tells me he's on his way I could have called a different company why would they play games with people at 4am I called them at 12:54 am and I'm still waiting for so one to come here and take my car home CARLA was the lady I spoke with she was very rude thanks for wasting my night away Who ever is managing this company needs to put some thought into costumer service cause they have absolutely none read more

Rude. Rude. Rude. The office staff looks for ways not to help you. I simply asked if i could have a copy of the paperwork that i submitted to them in order to get my car out of impound, instead of providing a copy, She told me that i did get a copy and lost it...Hmmm, why would i want 2 copies ? Because i never got one.?#@$@ read more

Amazing service! They came in a reasonable time frame and were very nice! Will definitely use them again! Thank you for the save tonight!

Best tow truck company in the business. After calling almost 8-9 other companies! This one is by far the best. Low price, getting to the location super quick, and very friendly staff as well. No hidden fees, no sneaky business. Can't beat what they offer honestly. Forget the rest, seriously these guys are the best read more

My friend and I are from Los Angeles and spent weekend in Vegas. On our drive home we had a issue with my Mercedes. We called Mercedes roadside service and they dispatched Action Towing, however Mercedes sent the wrong information and my phone number to Action. Leaving us waiting for tow for about 3 hours. When I finally contacted Action myself. They knew who I was and had been trying to contact me. Mercedes never responded to their request for my phone number The dispatcher Bobby went extra mile to correct Mercedes error and desperately tried to get driver dispatched. To avoid any further delays getting a driver to us to get car to dealer before it closed. The driver they sent Luis, was professional and caring picking my car up and taking two senior women to the dealer in time. The other people I contacted at Action were great as well but I didn't get their names. Thank you Action for coming to my rescue. Mercedes will definitely be getting a entirely different review! Their incompetence was disgusting. Action is great!!! Action is the hero read more

During a very stressful situation, this company was the most professional and worked timely to help me out. From the dispatcher to the driver, both very nice and courteous. read more

Was broke down in not the best area of town with my 11 year old granddaughter. I was extremely angry Brandon from Action towing was extremely helpful and professional. (He knew I was mad but not with him) He went above and beyond to ensure I was happy with the tow services he provided. Highly recommended Brandon!! read more

Terrible disrespectful customer service since min zero, they're offensive since their first word

Had a blow out and called warranty. They assigned action towing. They arrived quickly but did not have a compressor on tow truck to inflate spare tire. Told me my option was to tow. I declined. Driver informed that he was leaving and another truck was on the way with compressor. I waited and no one showed. Called company and was informed no one was coming. Service considered complete. Said I had to go through warranty again to get additional help. I ask, who does road side assistance and doesn't have an air compressor? read more

Called for a flat bed tow. Was told eta one hour! Waited the hour, guess what they didn't have my information, gave my information then had the tow truck call me and guess what no flat bed was available. Worst customer service would never recommend or ever call again. Thanks for having me wait outside for over a hour at night with my daughter bc your incompetent in taking my information and listening to what I need. read more

As a multi store manager of a storage facility and as a landlord of a few properties, I have been using AA Action Towing to remove abandon vehicles for three years now. Highly recommend them Brandon the towing technician was very polite and professional. He had to tow a Porsche and he took the time to make sure no harm would come to it. I have towed about 10 vehicles in the years. read more

When you need a tow one of the most important things is reliability of arrival time since you maybe stuck work your vehicle. They quoted me two hours and Five hours later they are not here. Not one call back or heads up instead I called them and got excuses and will call u. I was told I am not their only customer, you know the exact opposite of what a business should make u feel and actually say to u after them leaving you stranded. read more

This is a very predatory towing company that is hired throughout the city by HOA's to tow cars! My boyfriends car was parked inches over the red line and it was towed which racked up $250 in fees and the lost wages of recovering the car! They left skid marks that gouged our the asphalt for about 300 feet! They really don't care what they do to your property either! Slimy people with predatory motives! Disgusting! Las Vegas is better than this! read more

I had both left tires blow out on my car October 6th, 2017. When I called Action Towing they exceeded my expectations by many miles. (pardon the pun) When they quoted me the "within an hour" arrival time for the Tow truck, I was amazed to see the truck in only 20 minutes! I'm not saying every situation will be as quick as mine was. The very Best part was the Tow truck driver Randy from KC, what an admirable, professional, & caring person. He had me safely in the truck and my car on the back of the tow truck in just a few minutes! Great Job Action Towing!! read more

Second time calling AA Action: Again, the experience was expedient and friendly. Randy came this time, within an hour of me calling. He kept it real, and the price was on point. read more

These people are thieves and we are boycotting this company, their unprofessional practices was performed at my house where my hoa was doing a respray asphalt in front of our house down our street that morning my wife moved my truck and she first moved her suv temporarily on the next block where that spraying will be performed later in the day my wife asked the road crew if they was gonna use that area they said not till later she just needed to park there for just a few minutes while she parked my truck, after Parking my truck she walked over to get her suv to go to the shop, she noticed the tow truck action towing backing up to our suv she ran and told this guy hey I'm here and I'm moving it he rudely hitched the chained to the frame and said your to late while he kept putting on the truck she said you don't even have it on the truck, he rudely said you want it then pay me two hundred now and I will release it WOW these no good people, I ran over and said what the hell are you doing he said she is parked where they are gonna work I said bro they not working here till later in the afternoon and she is not illegally parked, he was lerking to find anyone to pounce on for money this company is unprofessional and I asked that driver how did you get my suv on the truck without releasing the shifter my suv is allwheel drive I own my own transmission shop so these people are in for a surprise they dragged my suv all four wheels locked up and drug it up the truck I used to be a tow driver for stateline towing so I know that what he did was wrong, and if I was wrong I suck up the two hundred but I'm not wrong in this and I will not stop until either they refund my money if not we have a boycott getting ready I will drag this company three the mud and I will not stop until I shred them and my justice is served you action towing have messed with a lot of good people but this time you stepped on a land mine with me we will not stop and I promise you Mark my words, your done you don't know who you just messed with so how bad you need that two hundred think about it!!!!!!!! read more

Can I give less then 1 star?!?!? I think you should be able to give them 0 stars because even 1 start is too much for them. They are that horrible! They over charge and never quote the correct price and the drivers have no sense of customer service. If you need your car towed for whatever reason. . .this is the last towing company that I would call. Their slogan. . .we take pride in our service" WHAT A JOKE!!!! They take no pride in anything. All they care about is the money. So if they quote you a cheap price over the phone, don't believe it. They will most likely double it when you actually have to pay. read more

So it Memorial Day and I'm just getting into town. I received a phone call about 8:30pm from my mother that some jerks ran off with her purse. Now she's stuck....no car keys, no wallet, and no cell phone. I was afraid they would return and steal the car so I wanted to get it towed ASAP. I called Action Towing about 8:55pm ON MEMORIAL DAY. Randy was very understanding of the situation we were going through. He arrived there within 10minutes. I was about 20minutes away from where the car was. Randy said he'd head there and look for the vehicle. Would block it so that no one took off with it. He did just that. He waited there until I arrived. They took care of us while we were going through a rough situation. Price was affordable, given the circumstance we would have paid more if needed. Service was fast, affordable, and great customer service. They accept credit cards which makes life easier. Thank you Randy for saving us. I recommend to all!! read more