My sister got a flat tire on the highway, and after waiting almost 2 hours for roadside assistance…read morethrough our insurance company, we gave up and started looking elsewhere. We found Ancash Roadside Assistance on Yelp and called because they had such great reviews. He answered immediately, sent me a location-sharing request, and arrived in about 20 minutes. After spending nearly two hours stranded on the side of the road, that level of responsiveness was a huge relief. Once he arrived, he got right to work and had the tire changed in less than 15 minutes. The entire process was quick, efficient, and stress-free, and we were safely back on the road much faster than expected. My only suggestion for improvement would be to introduce yourself before getting started. It was dark, and we were two women stranded on the side of the highway. When he arrived, he pulled up behind us and immediately started changing the tire without introducing himself. I genuinely appreciated the urgency and willingness to jump right in and get the job done, but in that situation, a quick introduction would have gone a long way in helping us feel more comfortable and know that the person approaching our vehicle was the roadside assistance we had called. Overall, though, the service was excellent. He showed up when we needed help, worked quickly, and got us moving again in no time. If you're stranded with a flat tire and need someone reliable, I would definitely recommend Ancash Roadside Assistance.

The response and service were exceptionally quick. The right tools were available to do a…read moreprofessional job.

I brought a Tesla Model Y to them in order to have a wheel swapped out and have the front end…read moreinspected. Most folks don't know this, but Performance models of these cars blow through suspensions every ~70k miles or so. Precision charged me for the tire swap (move TPS to new wheel and re-mount on the new wheel), but they also charged me an hour of labor to inspect the front end, something that they already had in clear view when on the lift when they were doing the tire work. However, I was fine with it as long as they did a complete job and reported accurate information. I was planning on having them also replace the main front end components anyway, but they will NOT install any parts that they did not get for your car. Even if they are OEM parts from the manufacturer of your car. (Tesla parts are a PITA to get in a timely fashion sometimes, and having to wait for them to arrive is not a great customer service experience... especially when they are OEM parts. I'm assuming it's not just liability, but that Precision wants the markup on the parts over a providing a good customer service experience.) Precision came back and told me there was nothing wrong with the front end of the vehicle. immediately knew that this was impossible. No Tesla Model Y Performance with the original suspension is fine at 85,000 miles. I asked a buddy at a Porsche dealer to look at the front end and ALL FOUR bushing in the front end components were torn. Literally, if the technician from Precision Auto had looked them, it would have been obvious. If the technician missed it, Precision has a serious issue. I did call them. I asked to speak to the manager. The person that called me back sounded awfully young but listened to me vent and indicated he's refund my money for the inspection. (He took my credit card info for the refund, so fingers crossed there.) I'm really sure based on that experience that Precision Auto is not where you want to go if you have a Tesla. I told them exactly what they needed to look for and I've got to wonder if the server desk told the tech anything that I mentioned. (I do have alot of experience working on cars. I just don't want to do it.) At least they did a good job with the tire... -shrug-

I have been a Precision Auto customer for decades, for really my entire lifetime as a driver. Just…read moreabout everyone in my family is a customer as this point, and that includes both sides of a large family. I wish I knew enough about the nuts and bolts to convince you categorically that they are the best, but here's what I can say: I do remember not long ago that they won what I understand to be THE national competition for best auto shop in the country, and I have to imagine that was a pretty big deal for a family-run business. So if you're just looking for people who know what they're doing, well that should be enough right there. I can tell you that they are the type of people who remember your name when you walk in, and that you will most likely have a few laughs while you're there. How often can someone say they have fond memories of getting their car repaired? I can, and I'm smiling right now thinking of how much my Dad loved talking with them about the world, and pretty much everything in it by the time we left... They have guided him and myself over the span of two vehicles each. Come to think of it, that's pretty good for over 30+ years, especially when we're still driving the latter two. Not to mention the first one I bought was, we'll say: not a good year from not a good company. They cut me so much slack, and put in so much extra work on that car for me. The hardest part for them though, had to be convincing me to buy a reliable, maintainable car next time, and convincing my Dad when it was time to let go of the truck he took such good care of for such a long time. In my case, it was a matter of helping me understand which makes and models not only last a long time, but will also save me a bunch of money over time. Such is the case on parts and labor, when the parts are easier to get, and the car is easier to fix, DUH... For my Dad, it was a matter of bedside manner, explaining that we've reached that time when the repairs are going to start costing more than the vehicle is worth. I say all that, because one way to tell whether someone is honest or not, is if you can point to some advice they gave you at the expense of their own profit. In a world where honesty is not a given in any industry, I think those are pretty good examples of where it still exists.

This place is an absolute joke for any auto care need. I went in to buy 4 tires at the Walmart…read moreSupercenter in Germantown, MD. The selection of tires available was shockingly limited unless you wanted to wait 2-4 weeks for your tires. After ordering 4 shitty tires online I went to the autocare center on Sunday am at 7 am as the clerk suggested on Saturday at about noon. He said they were already booked for the day. I arrived at 7 am and was the 4th person waiting outdoors in sub freezing weather for the auto care department to open. The doors were opened at 7:30. There was no one prepared to start processing customers appointments for tires, batteries, alignments etc. They could not even turn on the computers until a women finally arrived at 8 am. After a 1 hour wait they said they could not install my tires today because they did not have enough mechanics available. I was told to try another day. I canceled my order for tires and went to another Tire store that installed 4 new tires on Sunday with no problem. They had a bigger selection of tires and better trained employees and process for servicing customers and their cars. DO NOT GO TO WALMART FOR AUTO CARE!!!!!

They beat all tire prices !! Installing and warranty coverage are always on point!!! And good…read moreservice also

Great Service, and price. This professional is kind and genial and provides not only a convenient…read moreand speedy service but does so knowing he's providing safety and great support for our vehicles. I'll use no other tire installer for our cars. Thanks again!

Stephen was great to work with! The mobile tire mounting was convenient and easy to schedule. He…read morewas ahead of schedule and the price was great for the value and convenience!

I discovered a screw in one of my tires and went to Hanagan's. Although they were busy, the person…read moreon duty came out to my car - removed the screw and checked to make sure there was no leak. All good and no charge with a big smile on his face. Can't beat that kind of service!

At Hanagan's they will get the job done The staff are very awesome people and very knowledgeable…read morein their work.

Recently, I was changing my engine air filter when my Phillips head bit accidentally fell into the…read moreengine. After searching for it with no luck, I called my longtime mechanic, but they couldn't fit me in until the following week. I did a quick search and ended up calling this shop--they were able to squeeze me in that same afternoon. Not only did they find the missing bit, but they were also incredibly kind and completely nonjudgmental about the situation. The team was friendly, professional, and even shared a laugh with me about the whole ordeal. I truly appreciated their help and would recommend them ten times over!

I have been going to Germantown tire and auto for tire services for years -- if you buy tires…read morethrough them, you receive free tire rotation for the lifetime of your tires. Their service is consistently excellent, thorough and kind and cost estimates align with the bill when they complete their service. Highly recommend.

Milestone Auto is my favorite place to take my car. I honestly don't know much about cars, and they…read morehave always been very patient and helpful with me. The first time I went, they helped fix my tire when there was a nail in it. Since then, they have taken the time to educate me on what to look for when something might be wrong with my car. I started going there regularly for my oil changes because I really appreciate how welcoming, honest, and reasonable they are. It's hard to find a place you can trust with your car, and I definitely trust them. I highly recommend Milestone Auto.

I took my car in for a noise coming from front left tire/wheel. I fully expected something serious…read morelike wheel bearings or control arm. It turns out it was a piece of plastic from the front end that was rubbing on the tire. I'd had a minor fender bender some time ago. They pulled it back and I spent a minimal amount of money for the repair. AND they said it was mechanically sound. When does that ever happen? I couldn't believe my ears! A dishonest shop could've taken me to the bank. Do not pass go, go straight there. They are AWESOME!

Roll by Goodyear is the best price with the best service at the most convenience. I simply…read morescheduled a time, and Mr. Edwin Rivas was here early and had my two new tires installed before I could finish making my cup of coffee. Mr. Rivas was polite, personable, gave me good advice and explained his recommendation after carefully assessing the condition of all my tires. I have had offers to replace tires from competitors, and they were not even in the ballpark. Moreover, the Ford Fusion has an unusual tire, and the last time I got a nail in one, the car was in the shop for four days and I ended up paying more for one used tire than I paid Roll by Goodyear for two. Plus, they came to me. If and when the next time comes, I ain't rolling with anyone else than Goodyear.

I am really impressed with this branch's level of service and professionalism. Everyone I spoke to…read moreon the phone was patient and kind. The men changing the tire were nice, on time, and quick. They were done in less than 20 minutes. I was in a bind and really needed someone today that could come to me. This was the perfect option. I need new tires in general and had planned to get them elsewhere and just have "Roll" do the one today. But because of this great experience, I now plan on getting the other three from "Roll" as well in the next two weeks.