Long story short. My transmission went out while visiting Austin for a show in May. I went to Aamco and was talked into a rebuilt transmission for $5000! And a 5 yr warranty. The entire process I'm told, "tt great thing about Aamco is, if the transmission goes bad, in any way, we'll fix it free!" I mean, what piece of mind! Right? Well, 2 weeks after they rebuilt my transmission, my motor mount broke. They had "nothing to do w that happening", even though they found a bad trans mount and replaced that. Forgot to check the other mount? No, denied the warranty. Sooooo, I get the motor mount fixed and not 2 weeks later, my Honda w a NEWLY rebuilt transmission wouldn't shift into 4th gear. So I brought it back to my local Aamco and was told my radiator was bad and it ruined my brand new transmission in 6 weeks. They denied my warranty again . This time, quoting me ANOTHER $5000+ I have receipts that show my radiator was replaced 6 months before my transmission was rebuilt. I got scammed. Lied to. Half-truths about how easy and extensive the warranty worked. The manager there is a dishonest person. You can't trust him. Warning: DEFINITELY NEVER go to this specific Aamco!!!!!! I'm not saying every AAmco is dishonest but ai will personally never go to AAmco for anything again. No location. They are not an honest company and do my honor their promises. Please spread the word about this so that anyone you know won't have to go through my last 2 months nightmare. read more

This place is a poor excuse for a shop. Quoted $675 for my slipping transmission. After the free diagnostic I took it in about 2 weeks after. Jose called me back and said they tried FIXING OIL LEAK/GASKET PAN but it's still slipping but another 6 GRAND would fix it. Mind yall this is after I asked if it was a TEST OR FIX? He said FIX FOR 675 but it sounds like a $675 test.. I was seriously scammed and what I really want to do isnt legal. So here's a review To tell you ALWAYS READ REVIEWS. EVERY 1 STAR IS TRUE IM CONVINCED. read more

I brought in a transmission for a rebuild. Leave it with Jose and everythings cool... I'm fine waiting since its not my daily and its a project. Jose calls me a few days later and quotes me two prices for fixing my issue and for a complete rebuild...which sounded reasonable. Assuming the parts were just expensive and I wasnt being overcharged for labor... Around a week and a half later I get two text messages for the transmission being complete, one 300 dollars over what he said and another almost a thousand over...probably a glitch so I ignore. Then I get ahold of him and he asks... "What did I quote you again?"... Really? When I go pick up the trans I ask for a breakdown of parts and labor... which apparently no one has ever asked and he was actually insulted that I asked. He even questioned my experience in a demeaning manor. I've been in the automotive service industry for over 10 years and have gone over thousands of bills explaining to clients the cost and value of what they are spending their money on... Looking over the bill, they charged me the entire bill flat in parts...meaning no labor was charged and I paid tax on the entire bill. He said there was "no way" to fix that.. There was also almost $150 over what I was quoted, when he told me on the phone what the cost was he didnt say anything about tax, just this will be what your cost would be... Obviously a mistake or just a lack of experience, either way it doesnt matter to me. Doing the math they also apparently charged me over $350-375 per hour for the job going off mitchell (book) time after looking around at average parts cost. His explanation- "thats what the market value is on the transmission." Not this is what it cost us parts and labor to do the job...its how much it can be sold for. After picking up the transmission I also found the throw out bearing was worn out and I needed to replace it...You think for that money they could throw on a simple part like that instead of reinstalling the old one that was obviously worn. Long story short.. I would avoid this place (8417 Burnet Rd) like the plague. They make up prices and get hostile when you ask an honest question. read more

$$$ Second time around, picking my car up immediately today6/1/2024. Taking Jose too long to just diagnose my car, especially since he had it for a week, 2wks prior. Took it back for the same thing. I felt like he should have made my car priority. Didn't care to hear about all the other cars being serviced. After a back and forth and being told MAYBE he could have an answer on Tuesday( 3 days later). Jose decided he didn't want to deal with me or my car. WOW..feelings mutual. read more

These guys hooked me up nicely. Rebuilt my transmission and did some engine work within a week. It would have taken two weeks or more anywhere else. I highly recommend them. read more

I dropped my truck off here after my transmission failed. I was straight up lied to by the service writer on the phone. He told me the transmission on my truck was completely destroyed, there was metal in the pan etc. and quoted me 3k to rebuild. I took the truck back to my shop and pulled the transmission myself to have it rebuilt elsewhere. There was no metal in the pan, no broken parts. The transmission had normal wear, the torque converter had gone bad. I get transmissions are black magic to some people but businesses should not be lying to people. read more

I have a 94 Toyota. The front axle broke and I took it to Aamco in Killeen. They were awesome. They did a lot of major work on it and charge me only $900. I would recommend this place for anything you need done on your car or truck. read more

Jose at this place is really good at his job. If his job were screwing over his customers. Gave me a $556 estimate only to turn around and say he was wrong and it turned into a $1400 repair. Don't bring your car to this place. read more

I booked an appointment online to have my car inspected and arrived about 15 minutes before the appointment. I shared this information with the staff person working at the desk and was told that they were booked for the day. I assumed that I was one of those bookings, since I made an appointment. I was told that since I did not get a phone call confirming my appointment, no appointment was booked. I asked if the person cared to know my name to confirm that I was not on the appointment list for the day. The response "No." If I ever think to visit this location again, my answer will match that response. read more

Honest and ethical. Jose saved me 3k on my transmission. Just needed a wire and not a transmission like other shop wanted to do. They do complete mechanic work here! read more

We originally had a bad review dealing with this location. However the manager called and did everything he could to make it right. And while I wasn't happy with what originally went down, the communication break down has been resolved. This manager going above and beyond makes me willing to take a car back when I need work done in the future. read more

Great experience here ! Best price for an oil Change in town ! Staff was very helpful and accommodating! I went to three jiffy lubes before coming here, they all gave me different prices that were way more than an oil change should Cost. I hate feeling like mechanics are taking advantage of me because I'm a lady and don't have knowledge of cars. I did not feel that way at Aamco. Jose in the front office treated me with kindness and respect and for that he has gained a loyal customer in me! Highly recommend this shop read more

I can't stop feeling that I was taken advantage here and cheated. Went in to repair a coolant leak, was fine with paying 1700.00 when I was quoted 350. The issue that I feel weird about is that once I drove off the transmission failed me the next day, and what gets my gut turning is that right before I drove off he asked me if I had another car. Why would u ask me that and my transmission fails the next day. I'll never go here again and anyone I know will here this story. 0 stars. read more

They told me my input shaft on my truck was blown apart I took the truck from Austin back to Houston to the guy who normally works on my truck and he said it was the clutch.. Jose at AAMCO thought it would be cute to give me a $6000 estimate to replace a $2500 transmission. I would suggest never using those sacks of shit lying cocksuckers.. Jose works at the Burnet location in Austin Texas don't go there they will rob you!!! Pound sand in your ass Jose!! My name is Henry Bunting... blubbery José.. read more

Cedar Park location My transmission went out. Towed it to SunAuto. Stayed 2 days. Sun wouldn't work with my extended warranty through Route 66 because they wanted to put in a used transmission. Transferred to Pep Boys. They kept the car for 4 days and said they could never reach the company and they didn't want to put in the used transmission. Transferred it to AAMCO. They negotiated with my insurance company, convinced them to put in a remanufactured transmission and had it all done in 4 days. My heros!!!! Offered me a free oil change to do this review. I traded in my car for a new one and have free oil changes for 8 years. I don't need the oil change, but I feel strongly these guys took care of me and deserve a great review!! read more

My car just stopped running one day on the road. Had to push it into a parking lot because it wouldn't start up again. Had a friend look at it, and he couldn't determine the problem, so I had it towed to Aamco. It took them a day and a half to call me with an estimate for $800. Jose said the spark plug wires were coming apart and that a gasket needed to be replaced because oil was leaking on the spark plugs. It also needed a tune up (which was accurate). He also recommended replacing the timing belt (it needs to be done soon) for another $800 and replacing the water pump for $400. What?! Water pump?! I called my husband with the news. We decided that day to have it towed over to his friend's house because my husband watched his friend pull out the spark plugs and test them, and there was no oil on the spark plugs or leaking from them anywhere! So I called Jose back and asked how much I owed for the towing. Towing to Aamco and to the friend's house came to $170. Jose said he could probably replace the ignition coil to get it running again for less than $170. He called me back and gave me a quote of $260 to replace the ignition coil and distributor. It would be extra for the rest of the tune up. I said, "no thanks," and had it towed. Our friend ended up doing a complete tune up and replaced the ignition coil for $240 including labor. Car runs like a top now. The whole oil leak issue was an outright fabrication, and that doesn't sit well with me. I would not recommend taking your car here. read more

It's tough being a little woman with a big car problem. I'll try to be objective before it descends into bitchy ranting. So, my car broke down one morning while I was driving to work. I had my car towed to a dealership who told me that my specific car model had a notorious computer issue that ruined transmissions. I needed a new computer along with a new transmission. Next up, I had my car towed to AAMCO because they'd tow it for free and I knew that they could repair my car for cheaper than the dealership. On to AAMCO: Jose was able to tell me the details of the computer issue, he also gave me a ride home. After looking at my car, told me that repairs would be about $5000. The dealership would have been about $6300. Cheaper? Yes, but seriously, I'd still have to sell a kidney. I talked to my dad and we decided to tow the car to the dealership in San Antonio, because we know we're in good hands there. Later that night, I talked to my voice of reason (otherwise known as my boyfriend) since he was originally against me going to AAMCO, I asked him why and he commented that they specialize in transmissions. How often is it that a person needs to get their transmission repaired? They may not necessarily seek to develop a relationship with a person since they'll probably never see them again. That said, this may be the only chance they have to repair a transmission and siphon $5000 out of my pocket. This was a very good and logical point. The morning my car was going to be towed to San Antonio, Jose tried to tell me of a way I could save more money by ordering a computer from elsewhere - that would've been nice to hear earlier - but didn't matter. I tend to defer to my dad's judgment when it comes to the car. $80 for towing to AAMCO without repairs. That would've been nice to know earlier. So how does the story end? With a glowing review for Red McCombs Toyota service center and the badassness that is Winfred James - Best Service Manager EVER! (long story short, they did some extensive testing and were able to change out my computer. Currently, my car is under observation but the transmission is working FINE after they cleaned out some contaminated transmission oil.) He'll get a fruit basket come Christmas. read more

Be very cautious going here! I took my work van there to get warped brakes replaced and they tell me they heard tapping from under the vehicle when they brought it in. I've never heard tapping, but figured if they found something, I should get it fixed. I had to have any repairs authorized by my boss, so I call him and then the manager speaks with my boss. He says my steering control arm is broken. Completely broken in half. It would be a $1200 repair. We decided to just go with the brake repair, and took the van to Precision Tune on Braker a week later, since I wasn't noticing any tapping or having any steering problems. I tell them I was told it needs a new control arm. They look at every control arm on the vehicle and can't find anything wrong at all, and even brought me in the shop to see for myself. Now, if it was completely broken in half, I don't think it would go unnoticed by a mechanic, and not have any steering problems. VERY shady, very unethical place. Beware! They tried to con us out of $1200 for something that wasn't wrong at all. Also, watch out for this guy's catch phrase "you're stuck between a rock and a hard place." I heard him use it to a woman in the shop when I walked in, then again over the phone, and also with my boss. read more

The service was very poor. When I asked to test drive my vehicle the guy simple told me "it works." then he charged me an extra $400 above the price he told me on the phone. The guy behind the desk also never wore a mask. read more

So glad I found this place! This has become my go to for car care. It's hard to know where to trust nowadays, but Jose and his guys are awesome and really know what they're doing. There's a reason they've been around for so long! read more

I recommend avoiding this place. We took our Subaru Impreza in last fall because the A/C stopped blowing cold air. They said it was a hose and that it'd cost approximately $500 to fix. Since it was fall we opted to wait until the weather started heating up again to get this fixed. My wife took it in earlier this week and was told the compressor and the condenser were shot and that it'd cost $2200 to fix. Luckily we had an appointment to take our car to the Subaru dealership this week due to the airbag recall and they looked at the A/C. Sure enough it was a hose and instead of being charged $2,200 for unnecessary work, we're going to have a working A/C for about $500. Based on our experience, our opinion is that AAMCO on Burnet is either untrustworthy or incompetent. Either way I don't suggest taking your car there. read more

I hate to be gender biased, but as a woman who has taken her old cars into various shops in town on a fairly regular basis (old cars take lots of care...especially my now passed but beloved 1993 Geo Prizm, but I digress), I've had my fair share of discomfort talking with male employees and managers. I just never was sure I was getting a fair shake and they'd ALWAYS try to upsell me. I'd call my father who is an auto tech (who sadly lives way too far away to work on my car), and we'd try to deduce together whether I was being swindled. This shop's assistant manager, Sarah, is fantastic, knows what she's doing, and helped me figure out why my air conditioning was acting up. Ummm, hello cabin air filters, maybe you should be changed once in a while? Yes, yes you should. While I didn't need a ride, I know that they give customers rides home or to work, which is a huge bonus for me. Now they just need to work on getting some more magazines for the ladies in the waiting room. read more

To be a national corporation with a decent reputation this Burnett road branch is a joke. Jose is very unprofessional and told me I needed a new transmission before they even looked at my truck. He then called me back after a few hours telling me I need a rebuilt transmission it would be $2700, truck was old so I just figured I'd just get a new vehicle but the truck still starts, engine is great, reverse gear worked but would not move while in drive. I got it towed to a different mechanic this morning after being told get your shitty truck off the lot by a working walking around in the back "fuck you and your Ford" was his exact words!! it ended being a simple brake pedal sensor which caused the car not to go in drive a $200 fix out the door. Stay away from these unprofessional crooks. read more

One afternoon, the check engine light came on in my 2008 Honda Fit, then the D light for the transmission started blinking. The car would drive, but it wouldn't shift into the higher gears. I took it to the dealer. They kept it most of the day and came back saying that the transmission was totally shot and needed to be replaced. Their estimate was $3900. I said thanks but no thanks and went home with the car. There was no way I could spend $3900 on this car, so before I sold it for scrap, I decided to get a second opinion. I went to Aamco. They said that the fault was just a pressure switch. I got my car back the next day, and the bill was $375. Long story short, the dealer wanted to replace the transmission to the tune of $3900. Aamco fixed it for $375. Props to Aamco for keeping this car on the road. read more

Speedy work for my transmission issue. Jose the manager is nice, professional, and was very communicative throughout the process. Thank you!

I put 1 star because I had to - We took our 2012 Ram to be diagnosed on 9/17/19 because the check engine light was on. After Aamco did a test drive and plugged the computer to the truck they informed us of the issues. We agreed to fix the truck as they recommended for about $1600. The truck was not ready to be picked up until 9/18/19 at this time the check engine light was still on and it was having the same issues as before. We took it back to them on 9/19/19 and Aamco informed us they had misdiagnosed the truck and to fix it would be $3,700 more. Don't take your vehicle here they are dishonest and rude once you start to question their work. read more

So my boyfriend, who is the guy who does most of his own car maintanence goes with me to AAMCO because my car is a little newer than his and he doesn't have all the tools to get into the stuff that my car has. So my car was making a thumping noise on the right hand drivers side and I did my own research on the net and from what he figured it was the bearing that was out of whack, we took the car to AAMCO and I watched through the window as the guys were checking it out. They put the car on the lift, they spun the tires and used a stethescope for some odd reason I don't know, but they didn't take the wheels off, and even though they drove the car around the block, they didn't figure it out. As I had noticed as they looked at the other cars in the shop, they can usually pinpoint it and give people the information, but on my car they called in JOSE. Mr. Customer Service himself. No grease spots on his shirt. Just been sitting at his little desk all day. Its like they had to really find something to tell us to make them some money cuz they couldn't figure out what the real issue was. They said that the noise was coming from the tire and that they threads on the tire were pulling apart. My boyfriend didn't believe him and thought he was full of crap, but we bought a tire anyway and still the same problem. Well, we had to wait till the next good paycheck to get the car looked at again, but we took it to Speedy Align and told the guy there, my boyfriend said his name was Mark, what was going on with my car and he was like oh yeah its the bearing and you should by the part from the auto parts store a couple stores down the road so that we don't over charge you and we will get to work on that. And what do you know. We got the part from the auto parts store and the car runs as good as new. NO THANKS TO AAMCO!!!!! read more

I took in my car for my a/c evaporator. They contacted me saying that the center bezel cracked and they could replace or glue it. Told them to glue it. When I got the vehicle back they put in screws instead of gluing it and it looked horrible. They told me they would look to see what they could do and call me. They never called. Not to mention that the a/c makes a hissing sound when turned on. read more

THIS PLACE IS FULL OF SCAMS AND LIARS!! I got my car towed to them Jan1st and got a call a couple days later telling me that they needed to drop the fuel tank to figure out where the fuel leak was coming from and it was going to cost $1100 just for that.Okay do what you need to do to figure out where the leak is coming from. So 2weeks later I get a call that says "Your Head gasket is blow and we need to pull the engine apart".. I have never seen smoke or anything come from my car at all! I sent to them because I smelled fuel. Now the estimate is at $6800 and counting lol..Okay so I ask for an invoice so I can go over it with the warranty company and the warranty company ask "Why was this and this replaced?".. I said "I have no clue at all"..So I begin to take this invoice around to different Auto Shops and I got the answers that I thought...They were just adding things to the invoice because they knew there was a warranty on the vehicle. Fast forward 2 months into this scam of a job they are doing. I get a call and they say "We cannot get your car started"..Wait What?! How can you not get the car started lol...I go up there to try and start the car and the first thing I see is that my Jaguar has a tarp over it and the window and doors are unlocked sitting outside! So open the car door put the key where I know the system should pick it up and the car should start. The car system is not picking up the Key Fob so I make a few calls to some friends and Jaguar. I get some information from them and I tell AAMCO to make sure the battery is charged and try it once it is at 100%.They say "Okay we will do that?".. I get a call two days later and they say "We still cannot get your car start".. I said Did you make sure that both batteries are charged?..Jose the MANAGERS reply was "There are two batteries in that car"...I said "yes".. He said "I didn't know that and the MECHANIC did not know that"....I am saying to myself "what the hell is going on here"... So they call me back 2-3days later and say We need to replace your battery and it is going to cost $350.The battery was not bad when I sent the car there but because they left my car unplugged for over 2months the battery went bad.That is not the customers fault so why are you charging the customer for your mistake?!..So the replace the battery and the car still will not start and JOSE THE MANAGER tells me "We have someone coming out to REPROGRAM your key tomorrow. I get a call the next day and JOSE THE MANAGER tells me..We still cannot get your car started so we are going to send it to Jaguar but we were able to get your window up on your car. My car gets sent to Jaguar. A week goes by and I get a call from JOSE THE MANAGER and he proceeds to tell me that Jaguar needs to charge me $1900 to figure out the problem... I said NO and to give me the contact persons name a Jaguar that has my car. I call and talk with the lady Tammy at Jaguar and she tells me everything and tells me to come and talk with them. That is never a good thing.. I go in and talk with the Technician and he explains to that someone tried to reprogram a key to my car and fried my electric system. I immediately call AAMCO and talk with JOSE. He ask to speak with the Technician and said "Sure".. I am standing in front of Technician while he is speaking with Jose on the phone So I can hear everything that he is saying to him. JOSE THE MANAGER NEVER EVER told Jaguar that they had someone come out and try to reprogram a key to the car... So after the Tech tells Jose why the issue happens and give me back the phone, JOSE THE MANAGER try's to tell me everything that I told him was a lie and the Tech said he never said that..I SAID "NO HE DIDN'T DENY ANYTHING BECAUSE I AM STANDING RIGHT IN FRONT OF HIM!".. He than ask to speak with the Tech on speaker phone we do so and the Tech explains everything again to him and also tells him "Sir If no one tried to reprogram a key for the vehicle, how did the window go up?..To that question JOSE THE MANAGER has no answer. It is determined it is AAMCO's fault they are refusing to pay. read more

These guys saved me from a lot of pain and certain financial ruin. When I took my 99 Neon to Jiffy Lube to get a transmission fluid change, they told me the fluid had completely leaked out and I needed to have it looked at by a transmission professional. Under their recommendation, I took it to B & M Transmissions on Justin Ln., and they told me I needed a complete transmission rebuild, which would cost around $1300. That's about how much my car is currently worth. I trusted B & M because they were local and independently owned, not a chain, which I figured would be a big ripoff. I had started figuring out how I could live without a car in Austin and begging my parents for a loan toward a new car when my mom suggested that I get a second opinion. I took it to Aamco because of their free electronic diagnostic service, even though I had reservations about their being a large national chain. I figured that the worse that could happen would be that they would tell me the same thing as B & M. About an hour later, the manager (I think his name was Jose) came out and told me my car was fine. He told me that a bolt on a pan had been loose, and needed tightening, which had caused the leak. He had taken the time to refill the fluid and tighten the bolt, for free. He was super nice, helpful, and friendly, and didn't charge me a dime or tell me that I needed any extra work. I'm so grateful to them for the peace of mind they gave me and for saving my car from being needlessly scrapped. Thanks, guys! read more

Transmission went out on my food truck. Aamco had it rebuilt in 5 days, didn't have any down time from catering. It's been 5 years still runs great. Thanks guys. read more

I just went in to check what was wrong with my EGR Valve and they said the test would cost $89.99 just to check. I came to a different shop to see the difference and guess what the other mechanics said they wouldn't charge me a dollar to check what was wrong with it. I do not recommend this place at all. read more

An update for those that were unfortunate enough to read through the whole review. I took the vehicle to another mechanic and they found that transmission problem was indeed caused by a failure to reassemble the transmission correctly. To quote my other mechanic "transfer case cable was misrouted because of this cable would move in direction it shouldn't. Also missing grommet at transfer case ends and causing a thumping noise. Cable was removed re-routed the correct way and the noise is gone". This cost me $170 to have fixed. Again, steer clear of AAMCO on Burnet. read more

Talking to the man at the counter made me feel stupid.. I got preventative maintenance done on my VW Transmission. Approximately two and a half hours later (I stayed in the waiting room the whole time) another employee brings my keys in and puts them on the managers desk. He doesn't tell me anything so I assume they aren't done on my vehicle. I sat there for another 15 minutes before I got up and asked if it was about ready. THEN is when he actually treated me like a person and was polite to me, he was just kissing my ass so I wouldn't write a bad review I bet... Anyways he told me "sorry I thought you'd gone walking" oh okay you thought I left and you didn't call me to tell me my car was ready??!! It's not like he didn't ask my phone number. Grrrrrr. I will still take my vehicles to AAMCO in the future but hopefully I won't have to deal with that butthole. read more

I have to follow up behind Tiffany with the same good review. I bought a 2004 Buick Rainier from a small lot on Burnet road, and they had given me a short term warranty. I feared there were some things wrong with the transmission as the truck had a vibration. I took it to Aamco here on Burnet road as instructed by the warranty administrator, plus reading Tiffany's review. Jose greeted me and we discussed my suspected issues and he said he would take care of it. Turned out the only thing that was wrong was a bad U joint and slightly out of balance drive shaft. They did some preventative maintenance as well and sent me merrily on my way, vibration is gone and they didn't try to up-sell stuff I didn't need. Great service, friendly and honest. read more

That dreaded "check engine" dummy light came on right before the inspection expiration date. A friend did a diagnostic with the hope of a quick simple cheap fix (like the gas cap) but no such luck. We checked out the BBB and here on yelp. My husband and I decided lets go with double AA M C O for several reasons and just not because of the catchy commercial phrase. We dropped off our Mercury vehicle on a Saturday at 9 AM. and we picked it up around 12 noon the same day. We did not disclose to them what we already knew. SURPRISE they fixed what needed to be fixed and charged us fairly for parts and labor. We have had no issues since the repair with the dummy light. We will be returning customers....let's hope no time soon though. We did let my husband handle it all after reading reviews of females so thanks other yelpers! read more

I had my car towed here to have it checked out because it overheated and died. I only wanted to know what the issues were and I figured unless it was a cheap fix i would rather have a mechanic I know fix it. The basic principal of this shop is eyeball it, poke around with my fingers, maybe do a compression test, but refuse to thoroughly investigate everything that could be wrong because you don't want to take anything apart. So basically I paid $90 to them to eyeball something the other mechanic could have done. I also could have taken it to another shop who would have taken the parts off and sent them to be tested all for free. (aka Drake transmission on manor road.) Jose was at first polite and courteous when I had the car towed in. I get his estimates and checked parts prices, (which he upped by a little over a $1000.) I apparently look as dumb as a rock, because when I asked if he checked this part or that part on the car he was condescending in his answers, basically saying that they wouldn't know till they started the work. I fail to see why I should pay $90 for a service I could have gotten free (if only I hadn't followed a friends suggestion without researching first) and when the issue was not thoroughly looked into. I.e. they told me my timing chain had to be replaced....did they actually verify that by looking at it? No. And I'm supposed to trust your word. What would have happened if I said to go ahead with the work and I didn't need it? They would have changed it anyway. Long grumble short: If you are a woman expect to be treated as if you know nothing and can be easily duped, if you are a man I'm sure they treat you with more respect. This is the type of shop that will most likely always find new problems that have to be fixed after giving you an estimate and told you what they "thought" your only problem was. Buy your own parts and bring a man. Also you may want a second opinion. I've heard this shop does good work, but if I'm paying you an exorbitant fee you had better be more thorough. And don't get it twisted Jose, if I don't like your prices and your gods gift to earth attitude this girl is gonna take the show on the road. I'm just sorry I came to you first. What a waste of money and time. You get one star for telling me the issue, but not being thorough. And one more star because my friends have nice things today about your work, and your labor price was in line with others. But I don't trust your opinion that it all actually needs to be done. End grumblings. *update- I took it to another shop that I've had dealings with before, and for $0 to me they pulled off my heads tested them, compression tested the engine, checked it out thoroughly and discovered that I would have to install a new engine vecause of the severe damage. Not what i wanted to hear, but at least they were honest and thorough. Thanks to Drake's transmissions on manor and airport!* read more

My timing belt on my engine snapped, I had my vehicle towed through their third party company. I was quoted one price, and then received a second call from Jose saying that it would be more but that he would offer me some "discounts" which was like $50 off. Right then it was a red flag, but I gave Jose the green light to proceed as I needed my car to get to work. I set up a payment plan as it was WAAAYY out of my budget. I later learned they overcharged me, get pricing before you buy with them. I left happy that my car was driving and fixed. My happy ending ended sooner than I thought! Three weeks later my car cut off at a red light, and my engine light was coming on and off. I took the car to an oil change place, and he said that my oil was GONE! mind you I PAID for an oil change through AAMCO so Im like WTH! I took the car to a mechanic, he informed me that my timing belt was put in incorrectly and that something additional was wrong with my engine and that whoever worked on it would have seen that and should have informed me. I don't even want to take my car back to AAMCO because of the lack of professionalism and experience. I wouldn't care if it cost extra to fix EVERYTHING wrong on my car as long as it is fixed and I wouldn't have to come back. I am extremely upset as I had to get a new car and now I have car payments! :[ Save the trip here and go to someone else!!! Beware!! read more

My car has been hurtling fast towards the end of it's factory warranty as of late. My check engine light came on, so I took it to my dealership to have it looked at. Wouldn't you know, the day that I finally was scheduled to bring in the vehicle, the light *POOF!* turns off. I take my car in anyway because I have no idea what the problem is - and they tell me that they can't check it since the light went off. They're supposed to be the experts, right? So I wait....and wait.....and wait ...and finally *BING!* light comes back on. It's now, October and I am (of course) past my factory warranty in miles. I'd heard the commercials on air and that they had just helped this lady out with her A/C that she couldn't afford over the summer, and I decided to call AAMCO. Jose' was super nice and offered to check the light for free - it was $149.99 fee to do that at my dealership. There was an issue with one of the fluids in the car (that caused the light to go off) and I needed front brakes. They checked everything top to bottom and replaced my brakes and had me back on the road that afternoon by 530pm. When it was time to pay the bill, it cost me about 20% of what my dealership would have cost. I would recommend them to anyone and use them again in a heartbeat. read more

I took my previous sequoia here. I felt like they did only the necessary repairs and Jose even spoke to my father on the phone about what was going on and why they were doing said repairs. Being a women going to a mechanic can be a nightmare, so glad to find an honest mechanic in the big city. Continue to take my newer car here and order parts through them for miscellaneous repairs (can the construction in Austin be over already?). Parts usually are in the next day. So also convenient for people who rely on their cars heavily. read more