We were connected with Aaron Overhead Door through our contractor. He informed us that they hadn't worked together in the past, but we were sure glad they hooked up for our project. The service, punctuality, and attitude of Larry and his team were awesome. Even though we'd changed our original plan for track layout (switching from a standard to a roof pitch installation), Larry made it happen with no complaint and without an astronomically over-inflated price adjustment (the bulk of the cost was in swapping out the motor for a side mounted type). In addition, my wife wanted to have some decorative handles installed (something I was initially opposed to doing). Because he saw how important it was to her, he made an effort to find the right fit - and didn't charge us for them! As I said, it was a great experience working with Larry and his team. They went the extra mile and for that, we'll use them and recommend them without hesitation. read more

I just had Aaron Overhead Door replace our original wooden garage doors and chain-driven Genie garage door openers with high quality metal doors and LiftMaster units, and what a difference it made! The old doors were heavy, unattractive, and water damaged, and the openers noisy and unsafe (pre-dated availability of auto-reverse safety feature). The owner -- Larry -- was extremely helpful during the entire process, recommending what kind of doors to use for our application, which openers worked best, etc. (took his time answering my questions). He also quoted a fair & reasonable price for the job, and accommodated us in regards to the installation date. The new garage doors are lighter, stronger, and far more attractive with windows installed. The LiftMaster garage door openers are quiet (battery operated), belt-driven, and energy efficient. Even the wall-mounted touch pads are Hi-Tech which automatically turn on the garage door lights via motion sensors when you enter the garage, and display the time & garage temperature. The installation itself went quickly and without a hitch. The installer -- Julian -- arrived promptly, was courteous & professional, and installed the new doors and openers in approximately four hours. Larry showed up towards the end of the installation, helped set up all of the devices (remotes, keypad, etc.), and offered to come back for the first maintenance free of charge. They also hauled away the old doors and openers, and swept the garage before leaving. I highly recommend Aaron Overhead Door for any garage door or opener replacement project you're considering for your home or business. My experience was a solid 5 stars! read more

We ended up at Aaron after trying several "recommended" dealers who never seemed to be open. We ended up with Denice who was knowledgeable, helpful and more than happy to wait on us and answer a multitude of questions. She gave us a quote on the spot. When Mark came out to measure and quote all went well. He was courteous and professional as were the two installers who showed up later that week. They were able to take down our 4 old doors, install 4 new ones, 2 new garage door openers, and leave my place clean and tidy and work complete all in one day. it was awesome! I had to leave part way through the day and was not going to return until they were gone. That was no problem. I had no qualms about leaving my home. They secured everything and all was locked tight upon my arrival home. The window inserts had not been installed but this took nothing more than a quick call back to Denice who had Mark come out and put them right in. I didn't even know he had been here until I walked out and voila, there they were! All-in-all, we had a great experience here and definitely would recommend. We couldn't even get waited on at two Home Depots - I guess that's another story! read more

You can't get any better than Aaron Overhead! Beginning with the initial phone call, the customer service was fantastic. Appointment set up was easyand accommodating. Information was honest. Service was fast. Work was quality. And the cost was very reasonable. HIGHLY recommended! read more

Had my new garage door installed after waiting sooooo long for association approval. -- That's another story.-- Anyway, major issue. I can't wake up neighbors anymore with the old, outdated, loud, motor. Lol. Larry was fantastic!!! Such a professional. He also helped me program all my universal remotes from my old garage door. Thanks, Larry. Super work!!! You're fabulous!!! read more

I called Aaron Overhead Door after not getting satisfactory repair work from another company. Paul, the tech, arrived within the time window and identified the issue in 30 seconds. He had the problem fixed in 2 minutes (the other tech I'd called spent 45 minutes trying to figure out the problem and never could figure it out). I will definitely call Aaron Overhead Door in the future for any repair work or when I am ready to replace the door. The tech knew all about the doors available and estimated pricing. In other words, their techs are trained to help do sales when needed as well! read more

One of our garage door springs broke. I got a call back from Larry in about 1 1/2 hours and he dispatched John, who arrived less than an hour later. It seemed that John had the last set of springs for my installation and did the installation plus a general service. Everything was excellent. I would caution those who are very cost conscious to do some research. Springs are apparently the most common problem (we had them replaced 8 years ago) and I think the price was a bit high (only reason I did not give a 5). John did recommend that I lubricate the springs once a year. I was not aware of that before. It is now in my calendar. read more

I had many contractors working here this month. I didn't get a chance to keep tabs on his work but it went smoothly, and I have no complaints. My only wish would have been to paint before the new door went up -but that would have taken this company two trips. Can't have everything. read more

Paul showed up just as I was going to install a new garage door opener. He reviewed the situation and said it was not the Old garage door; it was the out of balance garage doo itself and the top plate was pulling away. He recommended metal plates bolted to hold the plate together. He balanced and oiled the door. I installed the metal plates but the garage door still would not go down correctly. Paul came back and found the sensor was out of align. Yea, it works greatly now. Thanks, Paul. read more

Stunning work ethics!! Talk about good, honest and hard working business, just turn here. I had the great opportunity to meet Larry Conte today after my garage door had failed. What a gentleman! He explained the problem, fixed the problem and then spent extra time out of his busy day showing my how to properly maintain my garage door. When the owner of the business comes to your house to take care of a problem, you know you're dealing with a company that cares about its customers. There are many merchants in San Jose who could probably learn a lot about work ethics from Aaron Overhead Doors. Bravo Larry, Bravo read more

This is the third time I've used Aaron Overhead, and I will only ever use them. Someone got into my car and stole the only opener I had - Paul was out there about 30 minutes after I called, and I had two new clickers and a keypad installed within the next 30 minutes - made a not great day so much better, and made me feel a LOT safer immediately. I recommend them anytime anyone mentions any garage door need - you won't be disappointed! read more

Excellent service and support by technician John. Installed the Chamberlain Garage Door Opener - made the adjustments and took the time to help me with the setup. Very friendly, on time, and knowledgeable. Will use them again in the future. Thank you. read more

Waited on another company to be able to have room to see us (his diagnosis was that we needed a new motor even though ours was only 2.5 years old) and his first available appointment was 4 days away since he doesn't work weekends. Took his advice on checking if it was under warranty and gave these guys a call. Got a call back from Larry within 30 mins and he walked me through some troubleshooting steps that narrowed in on the problem which I was able to fix myself. Cost me nothing and you can be sure that I'll be calling Larry first next time (he also was trying to see if he could get to me same day). Thank you for saving us the headache, and we also feel a lot safer again. read more

What amazing customer service! I was so impressed with the speed, efficiency, kindness, professionalism and compassion showed by this caring company. Desperate to get my car out of my garage after accidentally backing into it and it refusing to open, Larry came out in less than an hour, and it was then fixed promptly and I was assured I wouldn't have to purchase a new door as I had worried after damaging the door with my minor accident. Larry is honest, reliable, and empathic to his customers fears and to their schedules. I highly recommend this business. An absolute pleasure to work with. Thank you so much Larry and Paul. read more

What an absolute pleasure to deal with Larry this past week. The spring broke on our garage door during Christmas week, obviously not a convenient time to not have the garage door working. He immediately assisted us, was efficient and organized, and we had the part needed & our garage door repaired within 24 hours. It's great to have a local, small business that has been around for many years, and who provides such awesome, professional customer service! We will definitely call Larry again if ever we need garage door repairs! read more

What a great experience we had with Larry at Aaron Overhead door. Not only was he quick to reply, but came that same day to fix our door and had it back and working and secured our home within minutes. Top notch service! HIGHLY RECOMMEND! read more

I called Aaron Overhead Door, and the team was able to arrive within a few days. These guys were knowledgeable, professional, and completed the task within a few hours. The new garage door opener works flawlessly, and is much quieter than the one it replaced. I won't hesitate to recommend this team to anyone looking for garage door services. read more

I found these guys on yelp and called after my Garage Door motor failed. I called and they sent out a service technician early the next day. The service technician (Paul) was very knowledgable and after reviewing the problem advised that the motor needed to be replaced. He provided some options on the replacement and advised that he'd let me know the installation time once he had identified a replacement unit. He called me later that afternoon to schedule his visit and the job was done later the same day. Great service and very knowledgable personnel. Highly recommended. read more

After working with numerous garage door companies over the years and never being completely satisfied with any of them. I decided to give Aaron overhead a shot and I they were amazing I spoke with Larry to set everything up and he sent Paul B. To take care of the call and Paul was great to work with and very knowledgeable in his trade! Going forward this will be the only garage door company I will ever call! read more

I was shopping for a couple new garage doors and openers for my South San Jose home. I had picked some doors out at Costco and was just curious about how the local bids compared. Aaron installed the same doors at nearly the same price and did it on time and in one day. The installation was clean and the crew was polite and efficient. We are very pleased the the installation and service from Aaron Overhead Door. I recommend this company. read more

So impressed! Highly recommend. I had another company out on an emergency basis a few days ago and their knowledge and customer service were both very poor, so I paid their service fee but sent them away and told them I wanted a second opinion. We called Aaron for that second opinion and are so glad we did! Federico came out at the scheduled time, inspected everything, pointed out what he recommended, quoted a very reasonable price and had all the parts to repair it immediately, which he then did. Knowledgable, skilled, prepared, fair, and courteous. He installed new cables to replace fraying ones, new wheels since ours were worn down, and replaced two bent brackets. On top of that he made some adjustments to make the door seal better to the ground, just because he saw that it could work better. Excellent work, and we would absolutely call them again. Very happy customers. read more

For a new garage door & opener, this was an excellent experience in terms of getting a quote, estimate, measurement, installation, and payment. We did all this in 3 days. I first tried Home Depot, then Lowe's, and also one other local shop. I used Aaron. 20 years ago, and they are still the best. read more

I've used Aaron Overhead door twice and I heard about them from a referral at work. The first time was at my townhouse and the Screw Drive Carriage (I call it the "turtle" because it moves back and forth along the track up there) was stripped. Aaron Overhead Door replaced it and the door worked great. Now we're at a new house and the garage door is "smiling" - completely worn out weatherstripping and a big gap between the door and the concrete. Aaron Overhead Door replaced the weatherstripping with a perfect color match and now leaves can't blow into the garage. And no critters can come in, either. On time, fair price, easy to work with, good work. A square dealer. They do lots of new door install and security gates as well. read more

This is an update on my prior review. Larry, the owner came out and we had a good discussion. He also performed an additional check and service. Larry is a good example of the good businessman that is interested in responding and working with customers that may be unhappy with the service. stuff happens, its how your respond that is important. read more

VERY BAD SERVICE I had to install a garage door, and needed to remove a wall. They gave a quote and then when we placed the order, added other charges. The lady on phone is very rude, and the sales guy never called up. They even refused to return the deposit!! read more

We replaced our old garage doors after a car hit and destroyed one of them with Aaron Overhead Door. They were perfect and a year later we had a similar incident where a car backed into one - but this time the doors did not sustain much damage other than getting bumped off the tracks and not being able to close. Right before Christmas, at I'm sure a peak busy time, Larry came out the SAME DAY I called, worked on the door and got it working smoothly again and then didn't even charge me, as if it was still under warranty - even though we caused the damage! Larry is a great guy who offers superb service and a quality product. read more

Horribly unreliable! I scheduled an appointment on Wednesday to have someone do routine maintenance on our garage door on Friday from 8-10am. On Friday, nobody showed up by 10am . At 10:30, I called Aaron Overhead Door, and the person I talked to said they would contact the technician to handle it. I didn't hear anything back, so I called again at 12:30pm. This time, I stayed on the line while they asked the technician when they'd be at my house, and he said within an hour (so, by 1:30). Since they'd asked me for my address and telephone number each time I called (don't they record it somewhere?!), I know it would have been possible for them to call me to let me know there was going to be a delay. But they never did. At 2:20pm, I called Aaron Overhead Door and canceled the appointment. read more

Had a nice experience with Aaron Overheard Doors. My wires to pull up my door had come off track and quick service at a fair price and job is done! Satisfied customer! read more

I have this company come to my house to replace the entire garage door with a new motor. And I have to say they are professional, and skill. Ryan and Jake were very friendly, explain everything. As well as Matt, he came a week before to estimate the door also nice and friendly too. Good quality on part, professional people. I did a lot of research on other companies but so far this one is the one that I would strongly recommended. read more

Wow, these guys were amazing!!!!! I worked with Larry over the phone and every time I called he was there to speak to me. Larry sent out Damian to work on my garage door opener and he went above and beyond the call of duty and they all worked together to come up with a solution for my situation that worked for my old 1937 built garage! Thank you so much Damian and Larry for everything. SO REASONABLE and honest. Don't use anyone else!!! Look forward to doing future business with you! Thanks!!!! read more

I recommend Larry and his team at Aaron Overhead Doors over ALL the other Garage Door services. They have definitely been "a cut above" all the rest. Larry was very responsive, caring and professional. A few of the other places I called weren't even able to speak in complete sentences and said they'd come in 3 weeks (!) but with Larry and his team, the scheduling was prompt and stress free! Very important in today's world. Jessie, the technician was by far the most knowledgable and informative technician who has ever come over. He knew exactly what was wrong with the motor, board, programming, nuts and springs - fixing everything quickly and answering ALL my questions. The scheduling, pricing, service and followup (they gave me their contact number and warranty info) was so smooth - they fixed my garage door problem completely. I highly recommend Aaron Overhead Door. My experience with them was exceptional. Thank you Larry and team! read more

Aaron Overhead Door was GREAT! They sent Aaron to replace our broken 1987 garage door opener and he did a fantastic job! Lots of kudos for Aaron! Plus, we had a broken spring and had those replaced, too. So nice to have a modern garage door opener! Thank you! read more

Great experience with Larry of Aaron Overhead Door. He promptly returned my phone call, arrived when he said he would, and gave us a competitive, written quote before he left. Nine days later his team expertly installed our new garage door and opener and we LOVE IT! Thanks guys for a job well done! read more

One of the two springs on the garage door broke last nite and trapped our car in the garage. Not being able to lift the 400 lb door and get my car out, I immediately called this company. The very nice lady who answered quickly patched me to the owner, Larry, who took down all my information and said a Brandon would be by sometime in the morning around 8am. Well, he showed up just after 730am and had the new springs installed within about 40min. Brandon, although clearly in pain with a sore neck, completed the job with a great attitude and a high level of professionalism. Very Happy with the work. Would highly recommend. I was pleasantly surprised with the quickness and quality of the job. I only missed one hour of work. Thank you! read more

We have been using Aaron Overhead Door for a few years now and have been very happy with their services. We recently needed to reprogram our car remotes and Larry was so gracious to come over and help set up both our cars and reprogram our codes. Fantastic service. Highly recommend!!! read more

I used Aaron Overhead Door to replace a broken garage door. The repairman showed up on time and his work was done efficently and neatly. Most of the time when I hire someobody to do work at my home I have to clean up after them. Not with Aaron Overhead Door. Additionaly, the owner of the business, Larry showed up to check on his employess work. Larry was took the time to service my other garage door to make it more quiet at not extra cost. The quality of the work, the cost and times to do the work was all great. I highly recommend Aaron Overhead Door. read more

We had Larry Conte out to service our garage doors, we were very pleased with the service and the price. He showed up on time and had a great attitude. He tightened all the bolts and lubed all the hinges and programmed all the remotes. Some of the remotes had failed, this prompted the service call. I would definitely recommend Larry for good service. read more

By far the best service! My garage door broke with my car inside and I needed to go somewhere. Larry Conte (owner) came right over and on a Sunday! They fixed the broken spring in no time! Very professional! read more

Both the owner (Larry) and door installer (Julian) were professional and easy to communicate with. Larry worked with me and never "manspalined" or suggested I consult with my husband. The work that was done was done quickly, on schedule, and the clean up was impeccable. The installation of new doors and motors was complex due to a strangely placed beam in our garage, but Larry was able to find a workaround that allowed us to install exactly what we wanted. Julian gladly let my 4 year old watch and talk his ear off while he worked. Thanks, guys! read more

My car was trapped in the garage by a broken spring. Paul showed up within an hour of my call, and fixed the problem. The service was prompt, courteous, and effective. read more