Terrible and much more expensive than other appliance repair. They have a low serve call but almost…read moredouble the cost for the actual labor & parts charges of another company. We had to eat Sharks service call but It was much less expensive to pay the service call, labor, & parts for another company.

I was quoted more than $400 to replace the optical ice sensor of my old refrigerator…read more The replacement parts are available on Amazon for around $25 and the time to install them is about 10 minutes (there are plenty of videos that illustrate this very simple task), When I heard the estimate, I said "No thank you" in a heartbeat. Very disappointing because I felt this was an attempt to take advantage of me.

These folks absolutely know appliances! They know the pros and cons of every manufacturer and every…read moremodel. We now get everything there and they've never steered us wrong. In one case, I wanted an induction cooktop with a built-in fan. Hours of internet searches, and speaking with supposed "experts" at other appliance stores, convinced me that what I wanted simply did not exist. I visited Alexander & Rays and they knew immediately how to get exactly what I was looking for--which was a little known luxury brand that almost nobody carries. Oh and BTW, their installers are fantastic.

Needed help setting up my TV & remotes. I received quick, courteous, professional technical…read moreservice.

This is an awesome place if you are tired of getting ripped off at the "box stores". In other words…read morethe big chain stores will and can sell you appliances that look amazing, but have inferior parts. Stewarts appliance is dedicated to only selling the best products. They have their own installers and their own techs. This is a locally owned business and I can tell you that they work very hard to earn your business.

$90 for a service visit to tell me my dryer had a bad motor. They are located 10 minutes from my…read morehome. And they didn't offer any discounts for me to buy a new appliance from them. Sold the dryer for $50 parts and went through Best Buy.

I don't know why this Home Depot has low ratings - it's a great store! They had everything I…read moreneeded, including a staff member working the self checkout to make sure there weren't problems. In and out, found everything I needed within 15 minutes. It's a smaller store, but well stocked.

It was Mother's Day and I found a leak on my kitchen sink drain. Although I wanted my daughter to…read moretake me out and treat me, inside we decided to fix the cracked pipe ourselves. We started at this store in the plumbing section and what a treat it was. We were greeted by Tom, a vet, and the most helpful person I have EVER encountered at Home Depot ANYWHERE. He guided my daughter and I through everything we needed and even got us all the parts. We were able to repair two drain pipes (we found another cracked pipe after we started) and had the best bonding time ever. What an accomplished feeling, all thanks to Tom.

They fixed it dishwasher. It was clogged, and making a huge mess. They fixed it, and cleaned up…read morewell after.

We had a dishwasher issue and called Hotshot. When other companies were a week or longer to…read moreschedule, Hotshot was out the next day. The technician was prompt, courteous and honest. He shared the signs of an aging dishwasher and said he could fix it but it would cost the same as getting a new one. I really appreciated that! We now have their magnet on our refrigerator. They will be the only call I make next time! Thank you Hotshot Appliance.

We were having issues with our dryer (within warranty) and Maytag set up an appointment with…read moreJohnson County appliance repair. Corey called this morning and was out within the hour. He was very thorough in his assessment. Bottom line, there was nothing wrong with the dryer, the vent needed to be cleaned. Maytag sent another company just a few weeks ago and Corey was so much more thorough than him. I would totally recommend Corey and this company for appliance repair.

Cancelled appointment without a phone call. Trash company…read more Made an appointment one week out for warranty repair and now Im Forced to go another week with no fridge.

Won't stand behind warranty. After the installation I paid for I realized they didn't turn water…read moreon and I had to move the tower to turn on water.

DO NOT BUY from this company. Once they have your money they do not honor their contract saying…read morethey will do repairs within 48 hours during the 1 year warranty. They were a no show even after I called them in the afternoon to make sure they were still coming. Wasted a vacation day. They rescheduled and last minute wants to change the time again after I rearranged my day off to accommodate them to begin with. When I told them that wouldn't work, crickets. They won't reply to my text or calls. Don't get screwed by this company, buy anywhere else!

beware chad came out charged me $600 to repair dishwasher door and a dryer. Only to tell me dryer…read morewould only work if I plugged into another outlet tried another outlet and still didn't work. Had another local professional servicer come out after chas charged me $600 and other servicer informed me he kno his former employer he only has been fixing appliances 10 months not 10 years as he claims and the dryer needed a $20 therm the whole time. Do ur research on gardner Facebook page guy is a fraud and a liar

From the owner: Our business specializes in appliance repair and new appliance installation of all types, brands &…read moresizes. We service Kenmore, Whirlpool, Maytag, Bosch, LG, Samsung, Thermador, Haier, Speed Queen & Subzero

Took them three weeks to figure out and $235 part that did not fix it then he said he wasn't…read morecoming back, because that part should have fixed it. It did not was told by a reliable service technician that it was not fixable and I needed a new washing machine. Not good to deal with would not answer my texts either.