I'm so happy with the service that I received from Tragar! My heat was completely down and my house…read morewas freezing. I was able to get a technician to come by the same day in less than 2 hours. I spoke to Erin over the phone and she was amazing! She was super helpful in explaining the different plans to me and spent over an hour talking to me and answering all of my questions. She was completely thorough and explained every plan to me, breaking everything down so that I was able to make the best decision. Fast forward to the technician. Russell H. was incredible and so very patient. He was very diligent and thorough with everything, talking through everything that he did and explaining why he was doing it. He answered all of my questions and was very friendly, knowledgeable, and professional. He stayed for 2+ hours working to make sure that we had heat. I'll definitely be reaching out and requesting him for future service. Overall, I'm very happy with my experience. The individuals at Tragar are very professional, helpful, and well trained in their respective areas. I highly recommend their services if you ever need heat, AC, etc.

I was a customer for several years. Typically, it just meant getting my oil delivered and an…read moreannual tuneup on my burner (although getting an appointment for that took months in advance). Anyway, when my contract expired in late June, I sent an email informing them of no more deliveries and requested a refund of my credit balance. Two more emails and multiple calls, all documented, proved fruitless. today when I called, I was given the same lip service. I freaked out as it has now been over seven weeks. I threatened to Sue them. I was told that a manager would call back. Crickets. so, I took a ride to their Massapequa office and spoke to the Accounting Manager who claimed that today was the first time she heard about this issue. She promptly issued a check for my balance. I expect more from any company I do business with.

This company installed our air conditioning system, so when it stopped working, we naturally called…read morethem for help. Unfortunately, the customer service we received was incredibly disappointing. The representative I spoke with stated that she was the owner, yet she was rude, dismissive, and unprofessional throughout the conversation. When I pointed out that she was being rude, rather than trying to resolve the issue or offer assistance, she hung up on me. When your air conditioning is down, especially during the summer, you expect the company that installed your system to stand behind their work and treat customers with respect. Instead, we were met with hostility and a complete lack of professionalism. If the person representing the company--and identifying herself as the owner--treats customers this way, it says a lot about how the business operates. Hanging up on a customer is unacceptable. Based on this experience, I cannot recommend this company and will be taking my business elsewhere. Since we were unable to get help from the company that installed our system, we were forced to pay another HVAC company to assess the issue. Their technician found melted, burnt electrical wiring in the system and due to the high heat the screw welded to the metal. We are fortunate our house did not burn down.

Today we had a new central AC unit put in. This is not the task anyone wants to do during a HOT…read moresummer, and let's be honest, it's not an inexpensive purchase. HOWEVER, everyone at Absolute Air was a complete pleasure to deal with. I was able to finance the unit, which made the cost manageable. The installation technicians and electrician were all so courteous and hard working, despite the sweltering temperature in the attic. They problem solved and did not leave our home until everything was up and running smoothly! The unit is name brand (Rheem) and high quality. I knew our old unit was on its last legs and was dreading the replacement but with Absolute Air and Power, the whole process was a pleasure. I want to specifically shout out Jennifer Thompson in the office, Dan Martin, and Wade Martin along with Tom, whose last name I did not get. Highly recommend them for their professionalism and work ethic!

My A/C conked out on a very hot Saturday. I called my regular guy, he couldn't come until Wednesday…read moreand wanted to charge $180 for a diagnostic. Found Phil online, he was there the next day - a Sunday morning! - by 8 am FOR FREE. I ended up needing a new compressor, which he and his courteous 2 man team installed a couple of days later for a very fair price. Now my house is cool and I have a new A/C + Heating + HVAC guy who I would happily recommend to anyone. I even signed up for Yelp just to help spread the word.

I posted about midnight that my grandmother's house's boiler was not giving heat to the radiators…read more Even though it was not an emergency, Phil called me within 5 minutes with an agreeable plan of attack (service plan). Even though it was not an emergency, we came up with a fast and acceptable plan to get the system fixed, serviced, and up to speed. I'll re-post when the service is completed.

Absolutely superior work. very professiona, clean and thorough. I put a new central air unit with…read morethem. I very highly recommended this company!

I would highly recommend Sudden Comfort for all your HVAC needs. The owner Jack was prompt,…read moreknowledgeable and very fair in his pricing. He was patient with my many questions and went out of his way to offer options. You won't be disappointed!

Tom came recommended when we were having A/C issues. They arrived and reviewed our situation,…read morestating that all was good. I noticed that they also did heating and asked if they would take on my boiler, best decision I've made. We had a major issue the next season and Tom took care of it. Very happy!

Tom and TJ replaced my 15 year old gas hot water heater today. It wasn't dead but much nicer to…read moredeal with when it's not an emergency. Trac responded quickly with a very reasonable quote. A few days later my heater was replaced with a gleaming new one. They worked fast, clean, professionally and courteously. Everything was included in their fee. I'm a happy guy and would recommend TRAC Heating and Cooling without hesitation!

My gas furnace was working intermittently. Robert came to diagnose the problem. He was unable to…read moredetermine the cause, but explained that I needed a new inducer motor. He quoted a price of $1700 to replace it and also suggested that I may want to replace the entire furnace instead, for $9000+. In fact, another HVAC company came and found that there was water in the inducer motor. He blew out the pipes leading to it and emptied the water out of the inducer motor. No need to replace the inducer motor and certainly no need to replace entire furnace. Tom either did not know what he was doing or was not honest about the problem. Please beware!

STAY FAR AWAY FROM THIS COMPANY!!…read more I am a small business owner who works with oils and Shea Butters, so having good air conditioning to keep them from melting is super important. Last year we went by the reviews we had read, which seemed good, and hired A All to fix our commercial AC. Tyler told me that the internal blower motor had broken and it cost $1800 to fix. It was a 98-degree week so I said yes, and had it fixed. The reason I bring this up now is that I think I was ripped off last year. This is why I believe this to be true: Our AC relay was tripped because the fire marshall was here at our building, which is commercial and residential, and had to shut things off before his tests. I called A All and they said it could only be fixed manually so they came, spent 5 minutes, and charged me $398. That was 2 weeks ago. Bad enough. The next day the AC went off again, and when A All came back, they said that the relay switch was burning out, and although they bypassed it we needed a new one and they would order it. Then this past Saturday the AC would not kick on for 2 hours and we had a call in. It went back on so we cancelled the call. Then Monday AM, there was no air conditioning. I put a call in and 4 hours later no one had shown up yet. I called back and I was told that one of the vans had broken and the other guy had an emergency so the tech was going to come on Tues morning. Seriously, we felt like we were shoved to the side. Robert shows up on Tues. morning and tells us that the AC compressor is shot and we need a new one. We didn't even ask if we still needed a new switch. We told them to get us an estimate. We had not heard a word by Wednesday afternoon which I found strange. Meanwhile, we called 2 other HVAC companies to come give estimates for a Last year we went by the reviews we had read, which seemed good, and hired A All to fix our commercial AC. Tyler told me that the internal blower motor had broken and it cost $1800 to fix. It was a 98-degree week so I said yes, and had it fixed. The reason I bring this up now is that I think I was ripped off last year. This is why I believe this to be true: Our AC relay was tripped because the fire marshall was here at our building, which is commercial and residential, and had to shut things off before his tests. I called A All and they said it could only be fixed manually so they came, spent 5 minutes, and charged me $398. That was 2 weeks ago. Bad enough. The next day the AC went off again, and when A All came back, they said that the relay switch was burning out, and although they bypassed it we needed a new one and they would order it. Then this past Saturday the AC would not kick on for 2 hours and we had a call in. It went back on so we cancelled the call. Then Monday AM, there was no air conditioning. I put a call in and 4 hours later no one had shown up yet. I called back and I was told that one of the vans had broken and the other guy had an emergency so the tech was going to come on Tues morning. Seriously, we felt like we were shoved to the side. Robert shows up on Tues. morning and tells us that the AC compressor is shot and we need a new one. We didn't even ask if we still needed a new switch. We told them to get us an estimate. We had not heard a word by Wednesday afternoon which I found strange. Meanwhile, we called 2 other HVAC companies to come give estimates for a new compressor. I figured it would be thousands so I had to get more than one. When the first company told me that I did not need a new compressor, I was shocked and thought that maybe he didn't catch the problem. So I let the other company show up as well. He confirmed what the other guy said, but went further to tell us that the unit looked sabotaged. That was his word, not ours. The air filters had been removed and the strapping on the installation had been removed so that the piece would be sucked up against the unit and most likely burn the entire thing out. We were livid needless to say. He then told us that it is unfortunately a common thing, especially when it involves a commercial unit where the tenant (me) most likely is not going up on the roof to inspect. He fixed what had been broken and charged me $369.33! Before I let A All know what I had been told, let alone that it had been fixed, I called to get the estimated price for the new unit. I had to wait an hour and that I would get a callback with the price. No call. So I called back and waited to speak with Tyler. Neither he nor Robert would get on the phone after the assistant told me the price. She said it was going to be $4800 for a new compressor, labor, and installation. So knowing that the compressor is perfectly fine as per 2 other HVAC companies, I now believe they were going to take my money and not even replace the "broken" one. They would have just restrapped, refiltered, and rewired like the other guy and pretended they did a whole new one. STAY AWAY FROM THIS RIPOFF!!

I have been with Family Fuel into my 4th year and they are wonderful,…read morecompetitive and responsive. Never run low on fuel and the furnace is cleaned every year which is great cause though the heating system has been updated, the house is old.

Family Fuel & Heating Service 217A Sunrise Hwy, Rockville…read moreCentre, NY 11570, United States 4.8 272 reviews All boiler37 home22 job17 contract11 +6 Sort by Most relevant Newest Highest rating Lowest rating Harry Samuel I do property management. I called this guy off the internet because he had great reviews, he did a terrific job he did it at what I considered a fair price, and he did it I think same day or next day which was amazing. I had to have a 275 tank removed and I'll keep this guy in mind for anything I need done. He was a gem that I found and I'll keep 'em on my list for any other work I need done. He did what he said he was going to do, did it right, got there when he said he was going to be there actually a little early and did a terrific job I can't give him enough praise. He is on my list of trusted companies

These people are straight crooks. The moment I asked for an itemized bill so I can have a better…read moreunderstanding of what I am paying for, the tone changed in the conversation. The answer? Uhhh no we don't do that. When I asked why not I was told because we just don't. I called an honest plumber and got the work done for the same price BUT I was given an itemized bill of exactly how much everything costs including the labor. If you like getting taken for a ride, call these people. Not only did I not get an itemized bill but the satisfaction in the guys voice telling me "we don't do that" was enough for me. Good luck If you do use them because you're going to need it

Yes, we use their service. They will responsive. They were professional and they got the job done…read moreand got my unit back up and running. Thank you.