Doctor is straightforward and knowledgeable, and the staff is friendly and nice. Who likes going to the dentist? I don't, but Ted especially made me feel comfortable and helped put me at ease through the whole visit. read more

Had a procedure done they did not complete it, did not set me up any time to finish Refused to talk to me after many attempts -- charged me for all services no refund -- fraud 1 star cause it can't be 0 read more

Last February I went to absolute dental to get a pair of denture, first thing I noticed the x-ray machine and equipments were outdated. lady technician didn't know how to take x-rays, after about 8 or 10 x-rays, I said stop because all this x-rays can be harmful so I went to another office , and the nightmare started by office manager tried to charge me for the perosurs which was covered by my insurance policy. I left the office they called me back and agreed not to charge me which shouldn't be a charge at first place,to make the story short after 18 to 20 visits and 6 month ,their lab couldn't get it right so they agreed to credit my insurance ,which they didn't and office manager promised me that lady in charge accounting name YG will call me which she never did also YG wouldn't return my emails as well. I had to file a grievance with my insurance company and wait another month to get the credit back. in my opinion based on 7 or 8 month dealing with them, this office does not have the experty to do dental work I wouldn't trust them especially they lie,they try to overcharge and they don't keep their promises. this company is just a factory dental offices. read more

I've had a great experience at Absolute Dental. Dr. Wannie Lie is very kind and professional. and takes the time to make me feel comfortable. The manager Juliet gone above and beyond to help me. and I truly appreciate everything she has done. The entire staff is friendly and caring. I highly recommend Absolute Dental. read more

Absolute dental are a total scam.. You go to one of their locations and they will recommends you to see an "specialist" of theirs .You'll drive far away from your home and see their "specialist" just to repeat to you and tell you what the Other Idiot "dentist" you visit weeks before and then they will tell you to go back to see the same Idiot dentist guy , just before you'll have too Pay for the visit. wow. Be Aware of these Dental Scammers & Still trying to scam you for more money out of you.. read more

My daughter and I had a very disappointing experience at this office. Where do I even start.. First, our June 8 appointments were canceled because the doctor was unavailable. Yet we received an appointment reminder and never received notice of the cancellation. We only found out after arriving and being told we were not on the schedule and the doctor was not in. While reviewing my daughter's X-rays, staff made inappropriate comments and the dentist later asked, "Why is this so bad?" No patient should feel judged or embarrassed when seeking dental care. That's the whole point of even being there! The financial consultation was also frustrating. I was given conflicting information about treatment recommendations and felt pressured toward a larger treatment plan. The finance lady kept interrupting me when I asked a question and speaking over me. Between the scheduling issues, unprofessional comments, and poor communication.. this office left us very disappointed. We will not be returning. I would give this place no stars if I could. read more

Scheduled an appointment, cancelled just by speaking to the front office staff. Why would anyone want to go to a dentist where there is no professionalism? This company has really gone downhill. read more

We were assured that a medical facility where my sons oral surgery was to take place was insured by our insurance. It was a lie. A month in a half later we received a bill from the facility and told that the insurance company denied the claim. When we called absolute dental they denied ever stating that the facility would be paid by our insurance. We are now having to work with the facility to get it paid. It's almost a $3000 bill. Also when the surgery was done they didn't even come out to speak to me about how it went. This is terrible behavior, what doctor doesn't go out to speak to the parents of a patient they just performed oral surgery on. Absolute Dental bought out the Children's dentist that my kids went to, it's been a shame. I do not recommend absolute dental. read more

The type of care definitely could have been better. Don't sale service just to get extra money from patients not good .And crowns not strong enough to last more then 4 days never good. Had to go back and have another made so soon ..They are hungry for your money. read more

WORST PLACE! Do not take your kids here, they will not care for them. They make constant mistakes and your children pay the price in pain. If you ever want to contact them to reschedule or cancel your appointment they will be unreachable, they're automated text messages only have a confirmation option not a cancellation. read more

Everyone needs to avoid this place at all costs! They try to sell you things you don't need, and they lie you. They told me I needed a laser treatment, a heavy cleaning, and two root canals. I told them I would think about it and left after a regular cleaning. I went in for an office visit, x-rays, and cleaning. They notified me that I was in need of two root canals. I found that a little odd at first, because a root canal usually grows (and takes years to grow) from a pre-existing cavity that was not taken care of. I go to the dentist every six months, so I found that a little weird. I decided to go to a different dentist, and guess what? They told me I had zero cavities, and nothing wrong with my teeth. They even showed me the X-rays. They also informed me that a deep cleaning is not needed and I didn't need a laser treatment. Absolute dental charges double-triple because many people who go there pay cash. They were going to rip me off of thousands of dollars for root canals that I didn't have. Avoid this place if you want to save your teeth and save your money!! read more

Hands down the biggest scam in Vegas. The incompetence and neglet at this location is criminal and fraudulent buisness practices in my opinion. Try and charge for unnecessary treatments or charge you for work that was NEVER done. 3 doctors and 2 office managers within 90 days. They quit,fired or moved to different location. Serious question.... Who is in Charge Of This Company? They seem to only care about litigation being filed and Hearings with the Nevada Board of Dentistry... So be it!!! read more

This office is a mess and super unorganized. Waited for three hours for wisdom tooth removal just to be told they can't get the Xray machine to work. Apparently there is only 1 for the entire office. Don't waste your time. I understand things run behind but they knew the machine was broken when they first tried to use on me when I got there 3 hours ago. How would I know there's only 1. Never coming back read more

Clean office. Everyone is nice and judgement free. Other than their computer and phone systems are down at the moment, I drove up and scheduled my next appointment in ease. And got an appointment within a couple days. read more

Holy Cow! This is the worst dental practice! We were referred here and just a shame! 10am appointment, still waiting here at 11am! Had us walking back and forth to the kids dentist back to here! Not a seat left in the house to sit! People coming in cursing out the staff saying they going to the board of dental directors etc! Not feeling good about this place at all! WAAAAY OVER SCHEDULED!!!! Can't tell time?? What makes me think they'll know what they are doing! ABSOLUTELY the WORST of THE WORST!! read more

Paid $250 for a cleaning that was only done to the bottom of my mouth because I was scheduled for a day their ortho team wasn't in office (third time this has happened, typical) to remove my top wire (braces on top, none on bottom). The supervisor(?) has stated I needed the cleaning or they would stop ortho treatment under my contract. Great. Full price for a half cleaning. Next they'll charge me double for the top for all the tartar buildup. I shouldn't be charged for my next cleaning, or at least given a 50% discount. Also worth noting from another visit, the supervisor(?) talked AT me in Spanish because I didn't understand her explanation. So she assumes a different language would be the solution? Very ignorant. The hygienists are okay, they're just told to sell you laser treatments and electric toothbrushes by corporate. The quality of service on their end is fine but could do without the salesman aspect. It shouldn't be part of their job. It makes the visit extremely awkward. Overall, I wouldn't recommend this office to anyone. read more

I booked my daughter an appointment for the kids dentistry. Not only did they send a text to check in when I got there but when I arrived the door was locked, we tried one other door before the adult dentistry. We walked in and they said they were closed which shows a lack of communication on their side. We asked the manager and she said a lot more family's walked in and they were unsatisfied. The manager kept on apologizing but it's just a lack of business communication. I will not be visiting this office again. read more

Warning: Please do not come to this location. The previous reviews about them trying to sell you stuff you don't need are correct and I wish I would have read the reviews for this location prior to making an appointment. I made an appointment for a routine 6 month cleaning only. I made my appointment for 2:30p and I got there 15 mins early to allow time to fill out new paperwork. I literally waited in the lobby for 2 hours before I was brought back. That seemed to be the trend for this location because 2 other ladies had been sitting there for hours and had to leave without being seen due to it taking so long. When I got back to the back area, they took x-rays and took me to the chair to wait for the Dr. The Dr. never came and I was greeted by the office manager instead who informed me that I would need a deep cleaning (the cleaning that requires anesthesia) instead of a regular cleaning and a night guard due to grinding of my teeth. She also let me know that the hygienist had left for the day (since it was now 4:45p) and I'd have to come back for the cleaning. She said I could pay for the night guard today and they would hold payment today for my cleaning that would take place another day. I said ok, that's fine, but I might cancel if my old dentist across town was able to fit me in. The only reason I was coming to this new location was to get a 6 month cleaning on time. My old dentist was booked out for another few months and short staffed at the time. I ended up calling 2 days later to cancel the cleaning since my old dentist was able to fit me in for a 6 month cleaning and he also let me know that the deep cleaning that Absolute Dental was pushing me to get wasn't needed. Also, the night guard wasn't needed either, he stated that my teeth have no signs of wear from grinding. When I called to cancel with Absolute Dental, the office manager said that corporate would refund me the cleaning hold within 6 weeks. It's been 11 weeks and I still haven't received a refund. I've emailed them and called them and have gotten no response to my inquiry about my refund. Please please please avoid this location at all costs. They don't have good practices and they will push you to buy services you don't need. If they tell you that you need a service done that's more than the regular 6 month cleaning, I would highly recommend getting a 2nd opinion before you book a procedure or service with them. read more

I received a root canal, a temporary crown and another filling all on the same day. Although root canals typically have a reputation of being painful, they were right when they said the worst part would be the initial numbing shots and holding your mouth open for so long. Not only was it not a painful experience but the expertise and kindness of the staff really put me at ease, dentist offices usually give me a lot of anxiety but thanks to this place and its staff I walked out feeling better than when I walked in. I will 100% recommend this place and will be coming back whenever I need dental care. read more

I was definitely overcharged. Never will I ever go back. Now I'm going back and forth with my insurance company.

If I could select zero stars I would. Their office staff is the most unprofessional, rude ignorant employees I've ever encountered in a business. I wish I had done my research and read reviews before entering into a contract for my son's braces with them. None of the office staff members are trained on how to speak with clients. They all are extremely rude as if you inconvenienced them by showing up for your appointment. They are never on one accord as to treatments, schedules or appointments. They can't seem to get their billing system correct. I had to speak with them multiple times regarding errors they made but yet was rude as if it was my fault. Speaking with supervisor doesn't seem to help she just as rude and ignorant as her employees. The only other option is to drop them as soon as my son's braces are off. read more

DO NOT GO HERE!!!! I could write a book on what they did and are doing to me but I'll just give the highlights: It was the last day for my Cobra insurance and this place had an opening so I took it. I only wanted a cleaning but knew I potentially needed more because of a medication I was previously on that caused decay on my teeth. 1. I check in and Mimi tells me I have no coverage. I have to go outside and get my insurance on the phone and they confirm I do so I let them tell her. So I get pushed to the end of the line and have to wait an hour to go back to the exam area. 2. I have x-rays done, then I'm informed by the dental hygienist that I need a deep cleaning. I just had my teeth cleaned eight months prior and I have never in my life needed a deep cleaning. I said what happens if I refuse the deep cleaning, she said they wouldn't do any work. I needed to have four crowns , so I agreed to have a deep cleaning that I knew I didn't need. The hygienist spent less than an hour and a half supposedly doing a deep cleaning on my entire mouth. SHE DID NOT DO A DEEP CLEANING AND ITS IMPOSSIBLE TO DO AN ENTIRE MOUTH IN ONE DAY! Even with missing molars in the back. I was charged $850, Insurance does not cover deep cleaning, for a service I didn't need and didn't receive. When I came in to get my permanent crowns, I questioned the hygienist, and even told her that she said when she was doing it, that she had to "hurry" since I needed four crowns. In the paperwork that I received on my account, she called me a liar and misquoted what I said. She also falsified my perio chart which I confirmed by going to another dentist and put numbers that were so far off that it wasn't even possible. (This is from a hygienist at another office that has been doing it for 40 years) SHE NEVER MEASURED MY GUMS!!! 3. The day I went in to get my permanent crowns, I'm in the chair for 45 minutes with a young man who couldn't answer any questions. I finally find out that someone didn't answer an email so I had to have my temporaries completely redone. Which meant I had to get all the numbing shots in the bottom of my mouth again, which is very painful. Two of the temporaries fell out a week later. I went in to have one put back in, and it was such a miserable experience that When the second one fell out, I just left it out. 4. Since they were doing four teeth, it was hard to know which ones they were doing. After requesting the paperwork, I see that they did a different tooth than what I paid for. (I had to finance $3900 of work on the credit card they push.) 5. I asked for a name and number of someone I could call and talk to because there was no office manager there apparently. They gave me the name and number to Yolanda Garcia, without telling me exactly who she was. I got lucky that she answered the phone, I explained the situation, she said she would investigate and call me back the next day. Five days later, no call. After many attempts, I finally got her on the phone, where she explained that after her investigation, she found that I did receive a deep cleaning. I have text messages from before I received the so-called deep cleaning and after, and can prove that it never happened. 6. Second attempt at getting my permanent crowns. A young man is going to remove my temporaries. He has no idea which ones are my temporaries and proceeds to start to pull out one of my permanent teeth!! I had to tell him, even though he's looking at an x-ray, which ones they were. The doctor spends maybe 10 minutes, putting in my permanent crowns. No one ever checked my bite, or even asked me if it was OK. 7. As I'm leaving and checking out, I asked why they didn't do the tooth that I paid for. This girl said she was filling in for the office manager, Annette, and all she could see in my file was that they didn't want to have to numb the bottom right side of my mouth. She said she would have Annette call me. She never did! 8. I spent a month sending emails, voicemails, and messages with the call center in Columbia to get either Yolanda or Annette to call me back. NOTHING!! I was even on the phone with another office manager, Alex, who was very very nice while He put me on hold and called the Cheyenne office and spoke to Annette. She told him to tell me that she would call me back. She never did!! After leaving more messages, more emails, I finally get a call from Annette who tells me she didn't know I was trying to reach her that she thought Yolanda was handling it. Comical, and pathetic. (Cont'd on a 2nd post by my husband because it's too long) read more

Last time I went as I was being seen a man was screaming from pain and every one just ignored it. 6 months later I had an appointment scheduled (6 months in advance) & they called to all if I could come in earlier than my appointment time. Which was fine with me so I did. When I got there they made me wait for 2 hours. So I left without being seen. read more

UPDATE: Wow, I now noticed there are A LOT of 1 star reviews here from unhappy people/patients like us. I should have done more research before selecting this provider because had I seen that many bad reviews, I never would have picked this provider to spent $$ for my dad's care and dentures. The returned visit remained horrible with the long wait and uncaring dentist. The Oral surgeon was much more caring and professional, so that was a saving grace for this awful place. DON'T come here if you want better treatments! ORIGINAL REVIEW: My dad came here because it is in his insurance network. The dentist, James Huynh, didn't bother to greet and talk to us properly. Didn't explain the procedures or ask if we had any questions, yet he goes out in the hallways and joked around with the staff. So uncaring and unprofessional. The wait is about 1.5 - 2 hrs long at the front and there were only 3 chairs while about 15 people in the room, standing around, so this office is not covid compliance with social distancing. One guy took off after waiting too long and demanded his money back. Since we started the process already for my 85 yr old father, we have to see it thru but as soon as my dad gets his dentures, I'll be finding him a different provider. read more

Great staff friendly and good customer service, Christine is the best hygienist in town!!! Mimi and Annette really helped me with my son's treatment. read more

Absolute Dental - Cheyenne - General Dentistry Near Me - Las Vegas, Nevada

the actual dentistry here was ok. the dentist was competent and did a decent job. The front desk and billing on the other hand should be rated on a reverse star basis. I was treated rudely when temporary crowns fell of numerous times I was treated as if it was my fault somehow. but worst of this pms e is the billing they have a 100percent up front pay policy they contact your insurance company find out how much is out of pocket then you pay out of pocket costs before the procedure takes place. with me I paid over a grand up front then was billed another 268 dollars that they claim I owe them even though they are 100 percent up front pay. so either they lied to me about the price or there billing did not check my insurance properly so there billing and the price they give you for services isn't necesarily what the cost is. In other words there front desk can't do there job and puts it on the customer when there incompstance is discovered. dentists good staff A big F read more

Horrible customer service. No return calls, can never get your appointment time correct, took TWO MONTHS to get my crown. I came in they took out my temporary only to tell me they didn't have my crown! Had to numb me up all over again for a second time to get the mold. Two times same pain... are you kidding me!? Finally get my crown some guy works on me that is nice but clumsy. Steps on the cord while I'm getting an X-ray and yanks the thiNg in my mouth. Wraps some cord around my neck. The unprofessionalism and lack of customer service. I will never set foot in this office or any absolute dental ever again read more

DO NOT COME HERE!!! If I could give zero stars I would! This is the worst dentist office to ever exist. Not only did they do a terrible job that they needed to fix. They also over charged me on care credit by about $4,000 for things that were not even done and that were estimated to be done by a separate dentist. They are receiving all that money for not even doing anything. I have tried for months to get it fixed and get a hold of someone with a brain but they ignore and don't do anything. They fired the dentist that worked on me because he was so terrible, yet I had to suffer from his work and get over charged for shit work. They are the worst people and horrible at their jobs. They all should be in jail for malpractice and stealing people's money. They are also terrible at bed side manner and customer service. Save yourself lots of money and pain and DO NOT COME HERE!!! read more

Don't bother making an appointment. You'll die of old age before being seen. After waiting an hour, the front desk staff still couldn't give me an idea of how much longer I would need to wait. They do not have wifi so you won't be able to work while waiting either. read more

The worst service ever, I have never seen such disgusting treatment of patients. I made a very specific appointment with the receptionist and she did not put in my notes at all, I waited for an hour and a half only to be told I had to come back. The manager and doctor made no apologies in fact they blamed me, Such horrible treatment of people read more

BEWARE!!!! Dentist told me they'd be able to remove my wisdom teeth in office while awake under local anesthesia. After waiting an hour and a half in the chair, already numb, I overhear the dentist ask one of the assistants how to use a tool. NOT reassuring. After digging at one of my wisdom teeth over and over again, and DRILLING A HOLE INTO IT, she decided she could not pull the tooth. They told me the oral surgeon will not be able to see my for a whole month because, and I quote, "there's a lot of people in pain just like you who have to wait to get in". I am left with a hole in my tooth AND the gum surrounding. The nerve or the root is exposed. I can no longer chew food on this side, I can no longer drink cold water or hot liquids. I have to take ibuprofen every night to help with the pain. I have my wedding in 3 weeks and I'm left with having to figure out how to get my tooth pulled PROPERLY beforehand. I am ASTONISHED at the lack of education/skill AND the insensitivity of them to the situation THEY caused. My wisdom teeth were barely bothering me, I would have rather kept them in at this point. Not to mention, they billed my insurance for the X-rays they took in office and REFUSED to send them to me to be seen at a different office. Which resulted in me having to pay out of pocket for new X-rays!!! read more

I brought my daughter here to have a procedure done by an oral surgeon. Prior to this we had seen two other oral surgeons. One of them made us very uncomfortable and the other wasn't covered by our insurance (so I'm not sure why the insurance sent us there). I believe our surgeon's name is Dr. Partovi. He was excellent. It's been about a year since the procedure. Everything healed nicely and we didn't have any issues after the procedure. The staff was so great with my then 13 year old daughter and couldn't stop talking about how sweet and funny she was. One thing we didn't realize when she was having the procedure done, was that my daughter was going through Topical Steroid Withdrawal. The dermatologist kept telling us it was "bad eczema" and to use more steroid cream. This is kind of unrelated, but a few of the oral surgeons we met with were judgemental about my daughter's skin condition. Which is obviously a "them" problem. We didn't know why her "eczema" was so bad. We were kind of terrified and having people be judgemental wasn't helping. I share all of this bc at Absolute Dental everyone was kind and non-judgmental. I'm finding more and more that kindness and compassion are rare in medicine, but we found it here. The only reason I'm giving four stars is because when we arrived on the day of the procedure I was told that my insurance didn't cover all the sedation needed and they wanted hundreds of dollars. I don't have a problem with that and I wanted my daughter to be sedated for the entire length of the procedure, but it would've been nice to have some notice about that. Not everyone has $200-300 to spare. read more

The only reason I am giving them 2 stars is that they are great on the kids' side. My daughter has never had an issue, and the staff is kind, and the processes are great. As far as the appointment I had for myself, it was mediocre at best. They were 45 minutes late getting me in the chair, xrays that would usually take 10 minutes, took 25 minutes, and they do indeed sell you on things you DO NOT NOT NEED. After the xrays were done and the dentist came in to look at my teeth, they said I needed a root canal, 7 cavities filled, and more!!! They never showed me my xrays and do to the way the charge insurance, I went for a second opinion. I do NOT have 7 cavities, and I do not need a root canal. Be careful going here, and if it feels off, please get a second opinion. It can save you time and A LOT of money read more

See Kristie W's review and add this. 9. It took me going on to LinkedIn and finding the CFO of Absolute Dental and calling him, explaining the situation for me to get a call back from Yolanda. She had no explanation for the falsified perio chart, for the unneeded, deep cleaning, For a different tooth being done than what I paid for.THEY HAVE AN "F" RATING WITH THE BBB FOR A REASON!!! I'm filing a complaint with the Nevada Dental Board, the American Dental Association, I filed a grievance with the credit card company and I'm talking to my insurance company. I will get this flag all the way up this flagpole! You cannot diagnose someone with a disease that they don't have and then charge them almost $1000 for a procedure they don't need and didn't receive!! I paid out-of-pocket to go to another dentist, who is reputable to verify that I did not have any type of gum, disease! This is pure malpractice by the dentist and Dentist!! read more

DO NOT GO TO ABSOLUTE DENTAL W CHEYENNE LAS VEGAS At first was a great place dentist and Hygienist were nice did great dental work. after work was done had a financial issue and was behind a few months on bill spoke with billing and agreed upon amount to settle account for dental work performed. We payed on 06/23/21 PURCHASE AUTHORIZED ON 06/22 ABSOLUTE DENTAL & 702-291-3021 NV S381173614312557 CARD 4344 $725.75 and they still sent us to credit agency never payed off care credit and went to office and they called me it was a lie I payed at absolute dental on w Cheyenne. Has been sold to Portfolio Credit service and now have no choice to but to file in small claims for damaged credit and fraud. I do not recommend absolute dental as they will steal your money and then turn you over to credit agency to try and get payed again. SEE YOU IN COURT read more

I wish I could give 0 stars!! For the last 2 years I've been told I have no cavities and good teeth blah blah.... I've been feeling a lot of sensitivity so I went to get another opinion and I have THREE CAVITIES! 2 were so deep that I may need root canals which is thousands of dollars not to mention a procedure I want to avoid altogether. Had I known cavities were forming I could have made sure to floss better or gotten them filled before they got so deep. I have a hard time believe cavities can form and get THIS bad in less than one year (since my last visit). This office is also always a drag bc they almost always take over 30 min to even get you in a room, it's so sterile and very few staff are personable. My new dentist and her staff at smile designers of Las Vegas have totally changed my perspective of going to the dentist. It's such a warm and friendly environment, they take me to a room as soon as I get there, and my teeth are finally taken care of. read more

Like all the other revirws....BAD..cpuldnt even get tp see the dentist. Office staff was extremely rude. After 45 min of being past our appt time we went to the front to let them know we were leaving. Thank god the lady looled up and she said "ok" and put her head back down. Couldnt care less....No sorry. No whats the problem, no lets reschedule.... office and staff absolitely dont care....AWESOME. 7025749339 Joseph read more

I had the greatest's dental experience here today. Due to the virus forcing routine procedures to be closed down for the last few months, I was a few months behind schedule in my semi-annual visits. As a result, I was of course terrified to come in, but I'm glad I did. 1st off, the facility was clean as always. My temp was taken immediately as I entered. Even given the world circumstances, the staff Stephanie the receptionist and Elba the manager were both upbeat and friendly, which immediately relaxed me. They explained all that would take place and are true professionals! Everything was set up for proper social distancing and all staff wore masks. Terri the hygienist did an outstanding job cleaning my teeth and since she couldn't use the cavatron machine, she did my cleaning the old fashioned way. She was so good that I felt absolutely no pain. Ashley the dental assistant expertly took my x-rays. Dr. Huyhn discovered one of my old silver fillings was leaking, so they got to work to fill in the one cavity. I was in and out in a timely manner. Everything was perfect! read more

I would never return here, I went here because my dental insurance said that it was covered for a cleaning. I went in and they charged me a fee in addition when they said it was supposed to be covered by my insurance. Absolute scam and definitely out for their money, recommended I needed three crowns. Upon further investigation and multiple appointments with other dentist I don't need any. They should literally be closed down, to cause issues that are not even there is absolutely absurd. read more

This place is a joke and it's not just this location they all suck!! This is the 5th time I've had appointments they call and send emails and texts to confirm a million times and the day before the appointment they cancel stating they are closed!! Wtf how is this place even in business so fking irritating read more