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    Absolute Pro Plumbing

    4.8 (148 reviews)
    Open 8:30 am - 5:00 pm
    Updated 1 week ago

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    Watched out for the guy: my brother called absolute pro plumbing and they connected us to Tony (co-Owner) for this plumbing problem at my elderly parent house as there was backup in our lateral sewer line. Originally asked for camera work as i was concerned there was a collapsed pipe, Tony suggested not to camera the line but instead asked us to pay $400 and he said he would clear the blockage. I had originally said i snaked the line, he ensured that his snake was much better. He arrived late at night 720 pm he tried to snake it with his snake and within 40 min in he stated he could not clear it. According to him we owed him $400 for the snaking although unsuccessful. He then said he wanted to camera the line, which was the original service i asked for because i thought i may have a collapsed pipe. He charged us an additional $250 to camera the line, He neither provided a video nor did he mark on the pavement where the blockage was nor did he show on video if it was collapsed. He should my brother his screen and some discoloratoon. We paid the $650 he was there from 720 to 9 pm ish. He concluded that i had a collapsed sewer lateral and that it would cost $8k to 10k to repair this issue since it was under driveway. The next day i found Different plumber who came in and said he needed to check the pipe out first and wanted to verify collapsed pipe, he removed my toilet since it was the downstream end of pipe, he needed better and safe access so he needed to go thru the vent pipe, he snaked the entire line and cleared the blockage. This other plumber was a 2 man crew and spent 2 hours at my house on a saturday, cleared the line repaired the cut vent pipe and reinstalled the toilet. Total cost $575 and they also replaced a fixture. He said there was no way was a collapsed pipe. We ran all the water for 15 min straight and flushed all the toilets after the cleared blockage In conclusion i paid $650 to Tony and he did not clear the line and misdiagnosed the issue of a collapsed line and said i needed really additional 8k to 10k to do the repair and clear the blockage. I paid another plumber on sat $575 he cleared the blockage and proved there was no collapsed line. There may have been some tree roots but nothing needing to dig up the driveway right away. I then called tony to ask for refund, he stated aggressively that his time was $350/hr, which i thought is insane (who makes $350/hr) which he never mentioned in the beginning or to me and that he provides a service and there are no refunds. In other words although his service was a failure and his diagnoses is wrong you wont get a refund. He wanted me to spend 8k to 10k to dig up 10ft of my driveway. Tree roots does not equate to a collapsed pipe. I may have thought that intially but an expert to figure out and diagnose it correctly. Im glad i found someone else who knew what they were doing. Too bad i called and threw $650 away. Im glad i didnt throw another 8k away.

    New garbage disposal mounted to old structure.
    Brad M.

    Brian sent out Ameer to my house to see about a leak I have under my sink. He stopped by and took a quick look and said the leak is coming from our backslash not being sealed correctly. After he left my son noticed that there was a leak from the garbage disposal. I called right back told him what the problem was and he said he can install a new one for $350.00. I paid and he came the next day to install it. The next day there was still a leak. I called Brian and he said Ameer would come by to check it out. Well, he no showed twice on me. I finally said enough and told him i will go else wear. I had someone else come out and it turned out that he had installed the new disposal to the old bracket and sink fixrure. This shows in the picture. I texted Brian right away to let him know and he said Ameer will be notifird right away. I texted back asking for someone new and nevrr got a response. Now im stuck with a leaking didposal and Short $350.

    Water pouring from the ceiling of our newly purchased home- built in 1958.

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    9 days ago

    Called Absolute Pro in an emergency situation and they were extremely responsive and solution oriented..

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    9 months ago

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    4 years ago

    Responsive. Excellent communication. On time. Identified and stopped the leak in 1 hr. Recommend.

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    Page 1 of 4

    Ask the Community - Absolute Pro Plumbing

    Review Highlights - Absolute Pro Plumbing

    Jason was able to come out two days later, and worked rapidly and efficiently and got the valve moved over.

    Mentioned in 27 reviews

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    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

    Mr. Rooter Plumbing of The Oakland-Berkeley Area - Best Plumber

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    Alex Ferguson was fantastic! Our water heater pilot light kept turning off. Alex came out to look…read moreat it and found a leak. We considered replacing the water heater a couple years ago so were prepared. Alex explained the estimates (between standard water heater and tankless), cost, installation, and how long the job would take. They could install the next day (yeh hot water!) The estimate was less than another plumber gave us TWO YEARS ago! We happily went with the tankless water heater and Alex's communication was excellent. Always polite, friendly, and respectful. He was even careful to put on booties every time he was in the house. Alex also gave me the heads up when they were going to turn off the water and the gas to the house so we'd be prepared. Next, Alex decided to test the water pressure coming into the house. It was at 100psi. Standard is anywhere from 40-80 psi and higher pressure can break down your faucets and water heater faster. We would never have known, Alex just wanted to find out for the longevity of the new water heater he was putting in. There was a little shifting in the scheduling for the water pressure regulator, however I have a flexible schedule and work from home. Overall, delighted with not only this visit, but the other jobs Mr. Rooter has done for us in the past.

    Thank you for responding. I'd like to clarify a few points using our own service records, so future…read morecustomers have accurate information. The invoice, dated 6/28/2026, states twice that the technician was "unable to clear" the line "due to incorrect plumbing," and that you would "return on Monday, June 29 at 10 o'clock to give complete estimate for repair." By your own documentation, the job was not completed at the time $300 was collected from my tenant in cash. No explanation was given to my tenant or to me at that time for why payment was being collected on unfinished work. On the invoice itself: it was not sent to me on 6/28 or the day after. It was only sent after roughly a week of follow-up calls from both my tenant and myself. To clarify the $5,000 figure: my review never attributed that estimate to Mr. Rooter. It was the quote given by the separate restoration company your team referred me to. On the return visit: this was the originally scheduled visit to provide the estimate promised on the 6/28 invoice, not an additional service performed as a courtesy. I appreciate the acknowledgment that the refund check took longer than it should have. My intent in leaving this review was to give an accurate account based on the documentation from this job, so your team can review the process and so future customers can make informed decisions. Thank you !

    Absolute Pro Plumbing - plumbing - Updated September 2026

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