I would give them 10 stars if I could. Fast, courteous and professional. He definitely gives a damn…read moreabout his work. Call them and you won't be sorry?

i did not need their services but they were able to direct me in right direction and very polite…read moreand professional.

Free Flow came out for my estimate the same day I called. Then says they could complete the work…read morethe next day. It was a small job extending my downspout drainage. But the guy was out the next day and fixed it. It was raining and muddy but he did the job anyway. He cleaned up the the area when done. All in all I'm very impressed. I thought price was a little high. However, they responded quickly, I didn't have to wait. So the next 2 days of rain we had, my downspout worked as it should. So it was worth it. The phone cal the next day checking to see if I was satisfied was nice too. I had another company come out for an estimate prior to Free Flow. They said they would have to come back when the weather was better and do some testing . Scott from Free Flow recognized the problem right away.

Great service timely & efficient as well! Great job!!! I didn't realize this could be done in…read morewinter ...glad it's done!!! Guys were on time & did a great job! Glad the office called to remind me of how long it's been since last pump out! That really helps! Thank you!

I have hired the fine folks at DMG several times…read more They are a buttoned up operation. Fast, fair priced and courteous to a fault. I recommend these folks

We had DMG Exteriors work on our chimney in August, 2023. It had sustained water damage and needed…read moreto be gutted and almost completely re-built. The team met all our demands and then some. Very professional and comfortable to work with. The job was scheduled and completed in a timely manner. Project Manager, Kevin, addressed our concerns and he and Anthony (salesman/company rep) were always easy to get in touch with and answer any questions to put us at ease. Site Foreman Sha and his craftsmen did a beautiful job! From Mark and Mary

I detected a strong foul odor coming from my basement after a heavy rainfall. I investigated the…read moreodor and found black mold growing on my basement walls. I first called ServPro's emergency response number after hours since they are well known for mold remediation. I was informed by a rude customer service representative who told me they had a busy schedule and couldn't respond for 2 weeks. I was deeply concerned of the mold spreading which would cost more in repairs and simply couldn't wait for 2 weeks. I searched the internet and located 1-800 WATER DAMAGE of Northwest Indiana and called their emergency response number at (800) 928-3732. I was greeted by the owner Jim who was courteous and informative about the services he was able to provide. Him and his employee Tony responded to my house within 2 hours. They quickly found the black mold and provided me with an estimate that was thousands of dollars less than what I expected to pay out of pocket for this type of service. Jim and Tony brought piece of mind and reassured me that my problem would be fixed and there was nothing to be worried about. Jim even gave me his personal cell phone number in case there was any further questions I had or assistance that was needed. Jim and Tony started the remediation process shortly after arriving and completed the service call within approximately 8 hours! They were clean, professional, on time and even educated me on the problem. Jim and Tony also kept me informed on how the remediation process. They then provided recommendations to prevent the mold from coming back. In the end, I felt like Jim and Tony made me feel like family and not just a customer. I'm glad Jim and Tony were able to fix my mold problem. I don't feel like any other business like ServPro could of provided a better service than 1-800 WATER DAMAGE of Northwest Indiana. I strongly urge anyone seeking mold or water damage remediation to contact Jim at 1-800 WATER DAMAGE of Northwest Indiana!!! Jim and Tony will not only treat you like family but provide you with piece of mind and a service that will exceed your expectations. Thank you Jim and Tony for everything you have done to fix my mold problem! The rating you guys deserve is much higher than 5 stars!!

Everything they did was great up until the billing process. As is the case with anything regarding…read moreyour home, going through your insurance is a headache. Knowing that I was going through this process and waiting on the claims adjuster, they decided to bill me anyway, with INTEREST, until the bill was paid in full, which resulted in nearly an extra $1000. Not only that, I found the total bill to be a bit outrageous. $18,000 for 3 days worth of cleanup for about 1300 square feet is astronomical in my opinion. I'm by no means underestimating what they do, the work is grueling and difficult, but it's not brain surgery.

I had a homeowners claim that was completed by ServiceMaster a few years back. I recently contacted…read morethem about some concerns I had with the work that was done on my home. These services were completed a few years ago and were no longer under warranty. Matt worked with me and expressed how sorry they were that I wasn't happy with the work. They went above and beyond to make sure I was taken care of even though my warranty was expired. They came in and made everything right and corrected their mistakes. Thank you very much to the ServiceMaster team, for being so understanding and apologetic and fixing the issues I had. I would happily do business with them again in the future. Happy customer :)

Nice talkers, i have been inconvenienced and stolen from. I make and keep my appointments or call…read morewell in advance if i am meeting at a certain time. I DO NOT call you and say somebody is in your house touching and removing your belongings and i have not gotten your okay in advance. Eric the trash sender does. He called me apologizing for the early a.m. call to tell me on the day i am to be there he sent somebody already. They are there doing whatever. I am sick of them and their subcontractors. They are no longer welcome to my house and i never wish to speak to anyone associated with Tektron. I personally as a real estate licensee who can appreciate the emotions involved in a housing and personalty property casualty must say these are most uncouth bunch i could ever imagine being involved with. Petty thieves are sickening. I would gave bought them the items i had stolen from me. OLM State Farm Insurance sent these people i pray their relationship ends. Cassette Tapes of classics that belonged to my mother neither can be replaced.

Good communication. Great job on the carpet. All stains were removed. Price was comparable to…read moreothers. I would recommend.

Their crew was courteous and professional. We had a lot of stains and issues in our church carpet…read moreand Tudor Services worked hard to make them look GREAT! Thanks, Tudor Cleaning and Restoration, we sure appreciate you.

These guys are the very best !!! Keith came out and evaluated the damage and prepared a quote on…read morethe spot. Nate (the racoon hunter) came out and set the trap on my roof and inspected it every day. He caught 2 squerills that were damaging my roof. Then Troy who is meticulous, repaired the roof, and filled a woodpecker hole in my siding. He made certain that the paint color matched my house. These guys are a great team that work for a great company. Use these guys.

Horrifically rude man answered the phone!! I called because I have a bat in my apartment. Yes,…read more"have". He said, "Well we usually deal with landlords in those situations." I explained that I had called my landlord at 5am (it's almost 7:30 now), and texted him to say there's a bat in my apartment, and I haven't heard back yet but I need it removed. He said it would be $120 whether they found the bat or not and I said that seems ridiculous and he said it's up to me. So I asked, "So I could be out $120 and still have a bat flying around my apartment tonight??" He said, "Well you can try calling somebody else, I mean why should I even bother." I said, "Wooow.." and he hung up. I would not call them again and I would never recommend someone who would be so rude!!

They came out within an hour after my basement flooded and were professional and down to earth…read more They worked with my insurance and I paid nothing out of pocket. Highly recommend!

Please beware of this company. They damaged our living room flooring, walls, and a lot of our…read morepersonal home contents that they were supposed to be storing during restoration. They did not complete the restoration work due to supposedly not having reliable drywallers at the time even though they did not notify us of this until after they had already torn out a lot of our drywall. We ended up having to hire an entirely different company to finish the job that they originally started. It got so bad that we literally had to call the police on them for damaging our home while they were there. Worst experience that I have ever had dealing with a company in my life!!!

In 2017 we worked with Serv Pro Porter County. We worked with Chad G. and Josh Q. They were super…read moreprofessional. As new homeowners, we were completely clueless to how this worked. Chad walked us through every step and went above and beyond for us. We have recommended them to our friends and family ever since. Our puppy even loved to see them and got to know them (there was A LOT of water damage)! I cannot rave enough about how lucky we were to get such caring and knowledgeable team to help us. We are very pleased with the work done in our bathroom! Great job guys, keep up the fantastic work!

From the owner: SERVPRO offers 24-hour damage restoration in Valparaiso, Portage, Chesterton, and other surrounding…read morecommunities in northwestern Indiana. Our professionally trained staff understands the stress that comes with fire and water damage and will be with you every step of the way. We offer services including fire damage restoration, water damage restoration, mold remediation, biohazard cleanup, and more. Our SERVPRO franchise has been a trusted leader in fire and water cleanup for over a decade, and we have helped thousands of families and businesses restore their properties. Not just with cleaning up. We also offer repairs and reconstruction. Our next step is to help you. You can trust us like the thousands of others who call us #1 in the clea...