I don't have any complaint against the staff or the installation crew. They are great to work with. However, I knock off one star for Academy's selling me Lennox heat pump that failed to work on Day One. read more

Academy is a first-rate company. Technician Ricky, who bailed me out when my HVAC system broke down in the dead-of-winter a few years ago, came through for the fall check-up. He helped me to better understand what was going on with a leak from the outside unit, requiring the purchase of refrigerant twice this year. I called the owner, BJ, who took time to explain problems associated with the leak, pricing and the tax credit ending in 2025. I have been a customer for many years. Next, technicians Brian and Elijah installed the new unit. They make a good team, as they are knowledgeable, efficient and they were very respectful of the property. It was a big job that took most of the day, and it was a very windy day. When they left, the place looked spic and span. They used canvas drop cloths to eliminate dust and dirt on the floor. I also spoke with Chris who was very helpful. I highly recommend this company. read more

Academy does exceptional work. Most of the mechanics have been with the company for years and possess knowledge that will cover any challenge in the HVAC world. read more

In the dead of summer, my AC broke. I called my neighbors suggestion of company's to see what was wrong and turns out my unit was older than me and needed to be replaced. They gave me a quote for a new unit. I was shocked at the price. I asked a few more neighbors how much they paid and turns out that was on the higher end. I ended up calling Academy (other neighbors recommended) and getting a more decent quote. They were friendly, efficient, and professional. They even offered to cover up the dry wall hole, when the other company's were telling me I'd have to find someone else to cover it. Now my home is cool again and I am a happy camper. Thank you! read more

I'm going to start off the review by stating that the problems I've been having with my AC unit could be due to poor workmanship or poor manufacturing, or a mixture of both. The previous homeowner used Academy to install the HVAC unit in 2013 and I purchased my condo in 2014. Since then, I've had problems with it for 3 years in a row( 2016, 2017, and 2018). The first year in 2016, I hired an independent contractor and he refilled my refrigerant. In 2017, the AC stopped working in May. I called Academy since they were the ones who had originally installed the unit. They came, refilled my refrigerant, and put a dye in to look for any leaks. They said that I should be good for 2 years, but I made a mental note to call them in the fall to look for leaks so I would not have this problem again the following summer. 2 MONTHS later, my AC broke down again. Academy said it was the indoor coil that was broken, and I needed a new one. Thankfully the previous homeowner registered the parts for a 10 year warranty so the part itself was not expensive, just the labor. Unfortunately, it took the indoor coil days longer to ship than expected, so my AC unit built up so much condensation and water leaked from my upstairs to my kitchen downstairs. I spoke directly with the owner, and there was nothing he could do to rush the delivery process. Finally, when the indoor coil arrived, they fixed it, and it worked swimmingly...up until this May 2018. Again, like clockwork, my AC stopped working. The first guy from Academy came out and couldn't understand why the outdoors unit wasn't turning on, and said that it may be the compressor. He took pictures and videos to show his boss because he was very confused. After this, I called up another HVAC company (One Stop Air Conditioning & Heating) for a second opinion. This guy, Miguel, quickly found the problems: the reversing valve was running on heat rather than cool (we fixed it by programming my ecobee3), and there was a huge leak from the copper pipe that lead from the outdoor unit to the building. I am APPALLED that the service guys from Academy did not find this at all. I am wondering if that has been leaking from 3 years ago, and I paid to get other things fixed because of that leak. Academy was scheduled to come look at my unit again, so I showed the guy the source of the leak and he said that he could fix it for me. I asked how much it would be, as Miguel quoted $500. He promised me that it would not be more than that, but of course, the price turned out to be much higher. He reasoned that he took off some pounds from the refrigerant and time off his labor, but it still was more than estimated. I am incredibly unhappy. To add on to my displeasure, when I had a follow-up appointment, I waited over 3 hours (3pm-6:30pm) for the service person to come. I called the office around 4:30 to ask how long I should wait for and was told that he would be there within the hour. The guy finally came at 7:15pm but I had other plans so he missed me. I had to block off another time in my schedule another day to wait for another service person to come. I seriously hope that this will be the last year of my HVAC troubles. If it happens again next year, you bet that I will not be contacting Academy for servicing or repairs. read more

Best HVAC company in the area!! Prices are great and the techs are top notch...!! Our AC broke down and we had their crew come out and install a whole new system and a new hot water heater!! Great prices, great crew and AWESOME leadership!! read more

These guys play games, complete rip off. The technician they sent the first time didn't fix the problem, yet charged me $89.95 for nothing. I called again, to say the problem hasn't been fixed. he comes out again and charges me $385 to fix a simple problem. I checked the price of the part online and it is less than half of what they charged me. A dishonest bunch if you ask me.... read more

Called about my air conditioning not working well. They scheduled an appointment for the next business day, were up-front about their costs for labor and parts on the phone and during the visit. They showed up on time, explained what they were doing as they did it, and were accommodating when I supplied some of the work/parts. Spoke with BJ on the phone, and Loi was the technician who came out. Couldn't ask for better service. read more

I cannot recommend Academy more highly. Our air conditioning stopped working and Academy showed up on time for the appointment and fixed it in less than an hour for $120. That is excellent service. read more

My husband and I bought a new old house that had old AC units (a 30 and 20 year old one) and old water heaters (15 years) and gas furnaces (15-10 years). They came in and gave us a consultation on what they recommend at an affordable price. The day of the install, they had 5 guys come in and remove all of the old stuff and started to install the new water heaters, furnaces and AC units. It took them 2 days to complete the work and they even fixed duct work that was wrong. I highly recommend them. read more

Very disappointed to learn -- after signing a maintenance agreement -- that Academy does not offer service on weekends. Not like it's an inconvenience to have no AC for days during the dog days of August. Useless. read more

Our experience with Academy was terrific! Jerry K explained so much; it was like a course in HVAC! And he showed us the best way to keep the cool (or warm) air flowing throughout the house so we no longer have cold rooms and hot rooms. Wd certainly have them again! read more

My husband and I hired Academy HVAC to do two jobs: replacing the dysfunctional HVAC system in our existing house, and installing a brand new HVAC system for an addition. Our experience with Academy HVAC is 100% positive. Jerry, the company's representative who was in charge of our jobs, is the best businessman we know. He is very knowledgeable, professional and patient. He spent time and went through all the options for us, finding the best solutions for our jobs. The work went through smoothly and on time, from signing the contract to completing the jobs. The quality of the work is great. We were doing home improvement work at the same time and sometimes we asked Academy HVAC to cooperate with our schedules. Jerry went to great effort to give us maximum flexibility. Since Jerry helped us finding the best solutions, the prices of the jobs were also lower than estimates we got from other companies. We are very happy with Academy HVAC's service. We will definitely recommend Academy HVAC to our friends when they need a HVAC professional. read more