Excellent customer service. They keep you informed every step of the way. Marcos is a gem. I felt…read morethoroughly satisfied after being sat down with a computer-visual-walkthrough of all work completed. I highly recommend Green Auto Collision. Thank you!

This was my first time at this facility and per the I thought I'd inquire. I had a body damage on…read morethe right rear of my infinti and needed a quote. I called in to be sure they were open and decided to get a quote. Having past Mickey mouse Jobs done at other facilities for auto repairs I was reluctant to drop my car off at the body shop.After discussing my needs, Marco was so helpful and did his best to make me feel at ease. He gave me a detailed estimate and everything up front. I'm pleased with the job and appreciate the work they did and more. Thank you Green Collison!

Where do I begin ... I had been looking for a shop to fix body damage on my Honda Civic. I reached…read moreout to a couple shops but kept getting the run around. Luckily , my good friend referred me over to Luis Body shop . I filled out the form online and within 1 day I was contacted by Chris . He gave me the first available appointment, and took in my car that same day !!! The repairs were so quick ! My car looks brand new . I am so happy with the quality of the repairs and the customer service was so amazing ! If you need a trustworthy shop, Luis Body shop is the way to go ! Thank you so much for everything!

The response from the shop on my last review is disappointing because instead of taking…read moreresponsibility for the quality of the work, they're trying to make it sound like the issue was the amount I paid. At no point was I "thoroughly explained" that the service I was receiving would result in lower-quality work because of the price (no I didn't refuse any first quote, I actually paid more than the original offer for oem paint) In fact, they were the ones encouraging me to move forward with the project while I already had other work being done on the car. They also claim they repaired dents and body damage at no cost. That's misleading. I specifically asked whether the dings around the vehicle would cost extra because I was willing to pay for them, and I was told they would take care of them. That was their decision, not something I requested for free. As for the warranty, I was originally told there was a 5-year warranty on the work. However, after bringing the car back shortly after pickup to address issues I wasn't satisfied with, I was later told the warranty was no longer valid. Now the response claims it was only a 2-year warranty, which is not what I was told. The problem has never been about money. The problem is the quality of the work and the lack of accountability afterward. If a shop offers a service and accepts a job, they should stand behind the results instead of later claiming the customer didn't pay enough. Looking through other reviews, it seems like any negative feedback is met with an explanation of why the customer is at fault. I understand wanting to defend your business, but accountability goes a lot further than shifting blame. Written estimates, warranty terms, and expectations should be clearly documented to avoid situations like this in the future. This review is not about me trying to get my way or get a free paint job, this review is to save someone the headache of getting a bad paint job. I would never bring my car back here for any work, free or not.

Came to Fleiner Automotive for a body restoration on my 1971 BMW 2002. I was initially told 45-60…read moredays turn around, and the car had some major rust spots where they were going to have to cut out / weld in new body panels and smooth everything out. Over the course of 20 MONTHS, I called and left voicemails and emails no less than 100 times. I received a call back one time during this entire period... I understand that timelines get extended, but this was egregious. I only got them on the actual phone a handful of times during these back and forths. I ended up picking the car up incomplete (after 20 months!) with multiple paint imperfections and a clear spot of painted-over rust. Had the car been flawless after this period of time, I wouldn't be mad - but to take almost two years and not even have the paint finished is unacceptable. If you are not going through insurance, your car will be deprioritized. All of the welding / rust work was complete after only a few months of work, yet it took over a year longer of it sitting in their shop relatively untouched and endless calls to finally just pick it up unfinished with paint imperfections and trim still uninstalled. Needless to say, very disappointed.

Adam Fleiner and Freddy and the whole crew are incredibly helpful and kind. I highly recommend…read morethem for everything , even what might be considered oddball jobs. Great service, great people.

After my car was vandalized, a friend referred me to Ace's, and I'm so glad they did. My car is a…read more2011 with low miles and has always been in great condition, so I was worried about the repairs. Scott at Ace's immediately put my mind at ease and assured me he would take good care of it. During the disassembly, Scott discovered previous damage that had never been reported and had actually been glued together. Instead of overlooking it, he worked with my insurance company to make sure the car was repaired the right way. From start to finish, the entire process was smooth and stress-free. Ace's had me in a rental car the same day I reported the claim, and about a week and a half later my car was ready. I honestly think it looks better than when I bought it. The paint is flawless, the headlights are crystal clear, the alignment is perfect, and the overall finish makes it feel like a brand-new car. I truly appreciate Scott and the entire team at Ace's for their professionalism, excellent communication, and quality workmanship. I highly recommend them to anyone who needs collision repairs.

I had an excellent experience with this shop. They took great care of my car, handled everything…read morewith the insurance company, and even provided a rental vehicle, which made the entire process very convenient and stress-free. My car looks brand new, and I'm extremely happy with the quality of the work and customer service. I would definitely give them a 10/10 and highly recommend this shop to anyone needing quality auto repair! Thank you Scott and Eli

Someone I trust implicitly referred me to Innovative Auto Collision and I was not disappointed…read more They do excellent work, take care of your vehicle while in their care and all with a smile and a kind word. The first vehicle I brought in was not my vehicle, so there were high stakes because I needed service for someone else. Now, I am using them for my own vehicle and the service is still impeccable. I highly recommended Innovative Auto Collision.

Amazing body shop. Super fair and transparent estimate. The owners are incredibly friendly and…read moreexperts in their craft. Made it look like nothing ever happened.

I was in an auto accident and my insurance company said I was at fault so they wouldn't be covering…read morethe cost of my repairs. I only had liability and uninsured motorist at the time. Not only did I need body work, but my radiator was shot to hell. A neighborhood mechanic recommend me to Manuel. His guys did an absolute fantastic job on my car. I was blown away!!! My girl looks better than she did before I was in the accident. I'm so happy with the results! My baby looks spanking brand new; just as good as the day I got her. She's running better than she was before too. They worked extremely quickly! I put my car in the shop on Monday and had it back by Friday. He has several locations. I took my car to his spot on 48th & Normandie, but I'm sure this location is just as good. Customer service was excellent! His rate was lesser than what other shops were trying to charge me and he still gave me a God-given deal on top of that! He also got out a little ding I had in the back on my bumper. I couldn't have asked for more! I'm grateful for him and his people. They bought my car back from the dead because my insurance company was trying to total it out. So glad she's back up and running and even better than before.

i had my son take my truck today to have brakes and oil change however one tried helping but the…read moremain mechanic did not help so we went elsewhere

My lawyer's office suggested to take my car claim to this auto shop for repairs on my Rav4. I…read morebelieve the gentleman's name is Manouk or Manoush? ( apologies if I got the name incorrectly), and he was very friendly, professional and informative of how long the process will take and when he would communicate with me that my vehicle was completed. It took a little over the 2 weeks we anticipated d/t delay in some car parts but that's no issue. I ginally got my car today and it looks brand new! They washed and vacuumed it for me, I'm so happy/thankful to the team for helping me with me vehicle. Thank you so much!

World Auto body is world class. Answered every question I had and gave very clear but realistic…read moreassessment for both what needed to be repaired and timeline to do it in. Always available on the phone and gave continuous updates throughout the repair process. The day I came Hov explained everything to me and it is clear the team takes pride in their work. My car was returned looking like nothing ever happened, honestly looked better than it had before! Work performed: front bumper replacement grill replacement, hood replacement, paint, lamp replacement, front radar calibration I will definitely be back for any collision or paint repairs in the future!

I had a really great experience with this auto shop. I came in with damage to my front light/bumper…read morearea and was honestly stressed about how complicated (and expensive) it might be. They made the whole process super easy from start to finish. The team was professional, responsive, and really transparent about what needed to be fixed. They didn't try to upsell me or add unnecessary work, which I really appreciated. My headlight looks perfect now like nothing ever happened and the surrounding area was cleaned up way better than I expected. Turnaround time was also quick, and they kept me updated throughout, which gave me a lot of peace of mind. Overall, super solid experience. If you need any kind of light or minor body repair, I'd definitely recommend them.

Round chubby lady is sooooooo rude at the front desk... I just had my car repaired which they did a…read moresubpar job for $2500. The area they painted still has a black mark on it with compound stuck btw the doors. If you couldn't paint over my sensor, then you should not have promised me that from the get go. Why did you say it could look brand new???? Back to the lady who has zero customer service skills... do not raise your voice at a customer bc you accused me of having a bad experience with your coworker. And then when I responded asking about how you behaved, you shout "i dont want to argue!!" Please develop some awareness if you want to be client facing. First rule is greet customers in a friendly manner and act inquisitive. What is so hard about saying u will give me a receipt instead of being mute and unresponsive as I am standing there wondering what i am supposed be waiting for... and then acting like u are the victim... roll the footage bc you were already off the phone and could have communicated what normal people in CS do. Be more respectable. DO NOT TREAT CUSTOMERS THAT WAY BC YOU LOOK AND ACT MISERABLE.

Dropped off my car today for a bumper replacement, dent, and some scratches. Avo was warm and the…read moremost reasonable and transparent repair person I have met in my life! he insisted on not fixing several scratches i can fix myself, and openly talked out my options and things to consider for my other repairs. gave me some great tips on how car shops work and gave me a fair and reasonable estimate. cant wait to get the car back! [update] they finished exactly when they said and the price was exactly what they estimated, even though they did a bit of extra work. can't recommend this place more. best car shop experience in my life!

Avo and Tony were great. They're honest and straightforward. I had my Toyota Camry towed here and…read morethey were able to get my alternator fixed along with other repairs that I needed. There were no unnecessary charges. I highly recommend this place and will be coming back.