Vitalii from Bold & Short Repair replied within minutes of messaging him for repair services on a…read morelate Saturday afternoon. I described my issue with my freezer (loud buzzing sound when the motor comes on) and he was able to schedule a technician to come by on Monday afternoon to work around my schedule. The technician, Vasyl, texted me when he was on his way and arrived promptly as scheduled. He was able to quickly diagnose the issue (ice build up that was hitting the freezer fan when it turns on). To repair, I needed to move all the food items out of the freezer and into coolers, and Vasyl was able to quickly repair the issue by manually defrosting the ice build up using a commercial steamer tool. He inspected the fan and it was still operating normally and no buzzing, so it did not need to be replaced. He was able to diagnose the issue and finish the work within one hour of arrival. The repair price was reasonable and the inspection fee was waived since I went ahead with the repair. Vasyl also answered my questions about how to prevent this from happening again and also some recommendations on future fridges when it is time to replace mine. Vasyl was very friendly, professional, and courteous. Thank you Vitalii and Vasyl for fixing my fridge on such short notice. My family really appreciates the quick turnaround, fast diagnosis and repair, your transparency on the issue, and not recommending any unnecessary replacement parts. You saved us money from buying a whole new fridge!

We had a great experience with Vitalii and another employee coming to replace our oven as we bought…read morea new one and Samsung messed up on the installation scheduling. We were able to book them for the next day and they were very able to get the job done in just two hours. They were friendly and helpful explaining everything. They also could haul away the old oven for us. They were careful and efficient! The price was fair and it did not change from what was estimated once the job was complete. We would highly recommend them!

Fridge-Freezer wasn't cooling properly and ice-water didn't work…read more The guys came within just a few hours and found the problem right away. Two fans had seized up. Unfortunately, no one makes the fans anymore (and the fridge is only 6 years old!), but they said they'd look for a workaround and get back to us. Also gave us some good advice on a new F/F. Would def recommend.

The tech's arrived on time. The problems were found to be no air cooling the compressor and water…read morehose split. Cleaned screen and ran a new hose patch. Compressor stopped making noise and no water on floor.

Jack came out right away to fix my dacor! He was friendly, professional, and even handled it like a…read morechamp when my dog escaped her crate. I asked him to replace the igniter on my oven and show me how to adjust the racks so I can clean it more easily - he did both things in less than half an hour! Great value for the service requested. All done within four hours of my first call.

Very nice young man. He charged. $99 service charge which is far less than most places. He was…read moreable to show me what was wrong, operator error on my part and didn't charge us any additional. Would certainly call him again if we have washing machine issues.

I initiated a request for the repair of a stove burner element. Our stove had a non-functional…read moreburner element, and through our home warranty (AHS), we scheduled a repair with RPS. Cameron from RPS was courteous, prompt, and meticulous in replacing the stove burner element. The cost was solely the home warranty service charge, which provided excellent value.

great communication and a great person to fix our issue. I…read morehave just referred a friend to this company.

Prompt communication and they provided updates on arrival time. They were able to fix the issue…read morewithin an hour.

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

Jeff did a phenomenal job at taking out my appliances. I found Jeff on yelp but was slightly…read morenervous with only 5 reviews albeit glowing reviews. (BTW he has many more glowing reviews on other reputable review sites - including one that begins with G and rhymes with doogle). Anyhow, Jeff is legit. He is professional, communicates clearly ahead of time and arrives on time. He stuck to his price quote - no surprises. Very happy with the job!

Jeff and his crew removed our old (rodent infested) refrigerator, range, washer and dryer, worked…read morearound our exterminator, and installed new appliances with an absolute minimum of muss, fuss and bother. A consummate professional and a nice guy to boot, he had some great recommendations about how to get the new appliances set up. The bottom line was entirely reasonable. We are very happy.

I would go with someone else, we got scammed for re connecting a drier vent and the repair to the…read morewasher would cost as much as a new appliance. Pretty disappointed!

Mr Appliance gave me a two hour window for my repair. It is 8 hours later, they never came, never…read morecalled, and the chat on their website only tells me to call tomorrow and make an appointment. I had an appointment, but they didn't even have the courtesy to call to let me know they couldn't make it. This is the worst customer service that I have ever seen.