I am so impressed! Just started bring my Land Rover to them this past year. They are so honest and thorough, fair and honest prices great customer service. Alway willing to work me in there schedule asap. Ver impressed read more

Still finding and replacing the cheap parts this place had installed on my Jeep. Working with another shop, will let you know how it's going. Friends, find another place to have your vehicles repaired. They love replacing and charging you for parts you don't need. read more

Accurate Auto of Lake Oswego - My Jeep! - Auto Repair Near Me - Lake Oswego, Oregon

Been taking my vehicles to Accurate Auto for several years now. They do good work, quick turnarounds, and always friendly to work with. They are very open with communication and always give you a heads up before doing any major repairs or if they find anything outside the original scope of work. read more

This place just charged me $720 for a simple, routine oil change, brake inspection, differential fluid service, and brake fluid service. I have never paid this much for routine service work. They also tried to scare me at length into replacing my entire front brake rotors when I know for a fact that I just need to replace the pads. For context, I drive a 2018 Subaru that only has 55,000 miles on it that I have only driven for ordinary commuting (i.e., no rough wear and tear from off-roading or driving on rough surfaces). I usually don't post reviews, but I had to post this one because I made the mistake of coming here and I hope my review will help someone avoid my same mistake. Go literally anywhere else. read more

Accurate Auto of Lake Oswego - Auto Repair Near Me - Lake Oswego, Oregon

See all

I'd be careful here. Took my car in for an oil pan repair prior to a move out of state. We were told we needed a new one--and were charged for a new one--only to find out (after the oil light kept coming on) that the 'new' oil pan they gave us wasn't new at all. Just cleaned to look new. They gave us a contact for a mechanic 'in their network' in the new city, but I'm sure they were just part of the same network that would sell and tell us more crap. Just--be careful here. read more

I can't say enough good things about accurate auto in Lake Oswego. Our family has been going there for about 4 to 5 years now it's nice to have a family mechanic that you can trust. read more

Terrible service, no clue on how to replace a panoramic roof shade , charged the extended warranty the maximum they could get and then blamed the manufacturer on making them wrong. They refused to fixed it and then the dealer fixed it properly and laugh at their statement that it is the fault of the manufacturer. It is my understanding that they did inherited great reviews from previous owner but they are terrible in customer service and knowledge when it comes to fixing car issues. I would not recommend them, should have asked my next door neighbor before I went to them as he had an awful experience with them also. They also keep sending advertising mail even when asked to stop doing so to my address which seems quite desperate. If I can give them a rating of -5 stars, that would be the most accurate for my experience with such shop. read more

Took my truck in for an oil change and as usual the work was completed ahead of schedule. Joe and the Accurate Auto team continue to be honest and accommodating. Thanks! read more

I took my 2001 Lincoln LS V8 to Joe here back in late August 2022 because my car was overheating. They were professional and kind to my sister who dropped the car there because I had an injured ankle. Nearly $2,000 later, they fixed the problem stating it was some sort of hydraulic fan issue. When my sister picked up the car it had a warning light that said electrical charging problems. The car had never ever had this warning light on its LED display. Joe told me it was most likely a faulty alternator although I had just had that replaced in March 2022. So I took it back to Dan's Automotive who has been fabulous, and had another alternator put in its place as it was still under warranty. After putting in a second brand new alternator the electrical charging light was still on. Les Schwab had already checked the obvious and it was not the battery. I called Joe, as I was very upset, because at this point I had already put more money into the car then the Kelley Blue Book value, private party, excellent condition, which it was. He and I got into a heated discussion and then we hung up. Months later I called to apologize to him, and he did so in return. My mother had passed away in April of 2022, and after that, and then breaking my ankle, and then my car overheating, I felt like I may have overreacted with Joe. Fast forward to February 2023, my car had been sitting a few months due to my injury, under a carport. I'm coming back from running an errand and once again my thermostat starts climbing to hot just like before. So I pull over on I-5 South, just barely enough room to pull over, let the car sit for about 15 minutes as I'm shaking from anxiety again. I called Joe and he said to bring it right over. He reminded me to turn the heaters on full blast to help keep the engine cool once the thermostat level had returned to normal. I pulled right into the first Bay, while we all waited for the engine to cool down. I asked Joe if he was going to charge me for diagnosing it again and he said the first 5 minutes were free., even though the work they performed last August was still under warranty. I waited in the lobby for around 15 to 20 minutes and Joe came to tell me they didn't know what it was, it could be the water pump, etc . I just feel like after all the money I spent that this same exact issue should have been resolved. It seemed like they should have at least offered to keep the car overnight or as long as it might have taken to thoroughly look over the work they had performed minimally. I've never had this happen with a mechanic's shop in my entire life. By the way, my car only had 127,000 original miles. Stay away from this Auto repair shop or you will be sorry and broke. read more

Accurate Auto of Lake Oswego - Auto Repair Near Me - Lake Oswego, Oregon

Terrible service. they charged the extended warranty to replace my panoramic sun roof as it wouldn't close. They couldn't even set a straight screen on it and when I went back to tell them, they started insulted me because of my accent and said that this is the way Jeep does them. I replaced it proper By the dealer which laughed at this place remarks in regards to the manufacturer. I am of European background and a US Army vet and found their remarks, the attempt to bully me and their lack of professionalism or knowledge disturbing. They inherited a good name and reviews on Google because of the previous owner that retired and sold it to those people but they are completely clueless when it comes to cars, not to mention rude. one of my neighbors told me that he had same issues with them, they didn't fixed his car right and he had to be very tough with them and go back so many times so they finally figured out what to do and he said when he heard that I took my car to them "No, you haven't take to to those as they don't have a clue what they do!" Terrible place with terrible employees! read more

These guys are AWESOME! I was in a bind and couldn't get in anywhere to get my brake light changed and they managed to squeeze me in and get it done in less than five minutes. They did a fantastic job for a great price. I highly recommend them, and will definitely be a repeat customer. read more

Excellent mechanics! Fair pricing Terrance is great! Recommend him for your car needs. read more

Joe and his team have continued to provide excellent service, preventative maintenance, and general care on our 2001 GMC Yukon. Our Yukon runs like a champ because of their care and service. We appreciate you so much and love the great work, customer service, and level of communication you provide. Thank you and we highly recommend Accurate Auto of Lake Oswego. read more

What a joke this place is. I started taking my car here, 2013 Acura TSX, after a botched oil and filter job at the Jiffy Lube across the street. Nit to be outdone in the areas of jerkery and ineptness, these yoyos broke the reset button after changing the oil and filter so that it appears as though I will need an oil and filter change forever. And, they refused to take responsibility for it because my car is 8 years old...You can't make this stuff up. read more

Accurate Auto of Lake Oswego - Oil & filter change led to a broken reset button, left for someone else to fix. - Auto Repair Near Me - Lake Oswego, Oregon

See all

I used to be a regular customer at Accurate Auto. I thought it was great that they were able to lend you a company car when it took longer than expected to repair your vehicle. Only later did I realize that it took them twice the time to finish their repairs than any other other shop. After every visit, it seemed like something else would quickly go wrong with my car. Their prices were far too high compared to the industry standard, up to three times the price of an average repair, and after several visits it felt like I was making the repair shop rich. Not to mention, the company will send you spam advertisements to your mailing address. When my key stopped working in the driver's side door lock of my car, I went to them for help. They fixed the problem, only for the locking mechanism to break off and fall down inside the door a week later. Rather than being properly bolted in, they just used cheap glue to fix the door, and of course overcharged me for the repair. By this time, I was beyond frustrated and went to another repair shop to properly fix my door lock. It was the best decision I could make, and I haven't looked back since. read more

Would not recommend for major engine work My car was not the same, keeps revving on its own Kept Bringing it back only to be told nothing is wrong read more

A very professional and friendly place to get your car worked on. I was able to use the after hours drop which was easily located and supplied with a pen! Patrick helped me with an update after the diagnostics. They use an app to give you an overview of what they found. Dope! Price was reasonable. He recommended front brakes but I could wait on rear. That shows me he is an honest guy, which is what we are all looking for in a mechanic. Right? He gave me specific driving recommendations since the brakes are new. To be quite honest, Ive never felt so satisfied with a mechanic. You can trust these guys to get the job done and not overcharge. read more

So I gave these guys another chance I took my car there a while back because I had a bad water pump and I took it in and they gave me a quote of $2700. The dealership was $1000 less than him I called I talk to a lady on the phone and she told me that's just what it is that's how much it cost. I told her how much the dealership cost she told me to take it to the dealership.. so then I took my car there today because I needed my axle nuts, re-torque down to factory specs and how it's done the gentleman went outside put a torque wrench on it I guess and said it was perfect. He didn't know that if it was over tightened tighten. It could've been way over that amount, but he didn't even take the time. I will never recommend these company. I would avoid them at all costs because obviously they're ripping people off and they don't know the procedures. Just remember people there's certain procedures and how to do things and obviously these people do not know how to do things, correct? read more

Accurate Auto is the "real deal" and by that I mean they stay with a problem until it's fixed. I have an older Toyota Prius that had a computer issue and it took several trips in to get it fixed. Accurate Auto did a great job finally diagnosing the issue and and did a great job with Toyota getting parts and pieces which included returning some to Toyota. Really good work. I think they are outstanding! read more

This shop is horrible. There seems to be no communication at all between employees. Different employees tell me different things. The only reason I chose this shop was for their rental program. I was told they'd hold onto one for me but lied and I was left marooned for several days. I would advise caution to anyone thinking about using this shop. read more

We just moved into the area and needed repair on our car. Accurate Auto was recommended to us and we were so happy with the work they did. Everyone there is very nice and efficient. The work was done quickly and they were nice enough to get us a rental. I would highly recommend this place. read more

This is my first review and man did Accurate Auto Repair earn it!! So let me start off by saying that the whole interaction with the business was excellent. The customer service was top notch, very open and communicative, and made me feel like I was in good hands. The part they had ordered arrived broken so the had to reorder the part and offered me a complimentary courtesy vehicle for the remainder of the time. Joe was helpful, went over everything and very friendly. They also included a link to a webpage that contained all the information they collected during their diagnosis which was well put together and very informative, and included technician's notes. To top it all off once I got into my vehicle at the end of the week, there was a small gift bag with a nice note on it. 10 stars if I could! read more

Accurate Auto of Lake Oswego - Thank you gift bag - Auto Repair Near Me - Lake Oswego, Oregon

See all

Accurate Auto took great care of us when our truck had issues. They diagnosed the problems quickly, worked diligently with out warranty company to get everything figured out and communicated with us the entire time so we didn't have any surprises. We are very pleased with everything and want to send Joe & Nikki and very special thank you for taking such great care of us. read more

The entire staff was very helpful and knowledgeable. I didn't get the tow truck driver's name but he was very nice. The guy I talked with, Joe, was very professional and understanding. He gave me options and explained things clearly. He was very understanding about my financial situation and let me keep my car at the shop an extra day until I had the money gathered to pay the bill. He even put the 2 new tires on the front rather than just replace the flats on the left side of the car. Thank you so very much!!@ read more

After recently moving to the area I brought my car in for some much needed repairs. Their customer service is top notch and they are very thorough! read more

I had Chevy impala with low miles way under driven for the year it was I believe a 2005 with only 90k miles I had a small overheat problem I took it here they fixed it one month later car breaks down crank shaft positioning sensor so I take it back and I got that fixed and then in another three weeks the car breaks down again with an oil leak the guy that worked on my car purposely switched out the crank shaft positioning sensor so I can bring it back and make more money off me and they also intentionally cracked my oil pan to leak more fluid when I brought it in it wasn't leaking the oil at all and then I didn't know that it was leaking oil and my engine seized up do not go here ever. read more

Highly recommend ! Had AC services done on 1999 Mercedes and price was as quoted. From the first phone call to the time I picked up my vehicle all interaction was extremely professional and personable. Highly recommend! read more

Best service I've had in a service department. Everyone was really friendly and accommodating. I'll definitely be back!

This review is long overdue - I've been taking my cars to Accurate Auto for over year now, and have always been pleased with the final result. After I have dropped off a car for service, I get a text with a link to an inspection report, with photos showing exactly the issue(s) that have been found. The report indicates if an item is critical or if it can be monitored/planned for later work. Communication is good, and the prices are fair. Here are a couple of examples that support my rating: 1. Leaking steering rack was replaced, but after driving it I noticed the steering was not responsive. After inspection it was determined that the new rack was defective and it was replaced at no charge. 2. My son's car overheated, and there was no coolant left in the overflow tank. We added coolant, but I was concerned there might be a leak in the system, so I stopped by and they inspected & performed a leak test - no charge! read more

Accurate auto is awesome! They do a great job on all of our vehicles. Always fair and honest. In the auto repair business having a company you can trust is extremely valuable read more

Highly recommend. They sent me a really cool diagnostic report with photos of my actual car so I could see what the problems were. Garrett was always friendly and patient both in person and on the phone when I called with a million questions. They were able to get me in the same day and had a free loaner car available. Their prices were less than the dealership and several other local shops. When I picked up my car, there was a lovely note and goodie bag waiting for me. I will definitely be back read more

Accurate Auto of Lake Oswego - My goodie bag - Auto Repair Near Me - Lake Oswego, Oregon

Had a wonderfully surprising experience with great customer service! Brought in my Volkswagon SUV which had some squeaky brakes and asked them if they could take a look at it. After a quick test drive to verify, they removed the tires and inspected each and every brake pad. Turned out that the pads were still in good condition, just had one with a small rock and dust stuck in it. They cleaned it out and sent me on my way free of charge! I very much appreciated the honest and fair service and recommend them to anyone in the area! read more

I am so over the moon with this company. They took my truck in gave me great estimates and super friendly service. Their level of communication is above what you would expect. They even vacuumed out my truck and left me a bottle of water and a little bag of candy. Highly recommend! read more

Was mislead to believe they knew the problem and could fix it. I made sure to inform him that I did NOT NOT NOT want to spend money on this repair if it was not worth it because I needed the money to put down on another car if this was irreparable. NOPE NOPE NOPE!! I was ASSURED that they would take care of me and BLA BLA BLA and knew what the problem was and they would take care of it. I went ON AND ON about how I was laid off due to COVID and was making food deliveries for a living and I COULD NOT AFFORD to spend money on unnecessary repairs because I would use the money to help purchase another car. My car broke down immediately after picking it up from Accurate Auto. Obviously I called immediately and was made to feel like this was a WHOLE NEW ACCOUNT!??? REALLY??? Ummmmm... if I wanted I sure can bring it back in and they could look at iT?,.,.... ???? REALLY??? Anyhow $1000 later they told me to get another car? If my car was THAT SHOT today, why wasn't it THAT SHOT when I SPECIFICALLY made clear that I DID NOT want to spend unnecessary money on this car.? Thank you ACCURATE AUTO you've made 2020 even better than it was. read more

Rick, Felix and the entire staff at Accurate Auto has absolutely exceeded my expectations every time I visit their shop. The first time I brought my vehicle in they fixed everything thing quickly, keep in mind I had taken my car to numerous auto shops and none of them were able to fix the problem. And they did this all at a very reasonable price and they even threw in a free oil change for the future! The second time I came in Felix helped me and did an exceptional job at informing me of the current situation and quickly assisting me. If I could give accurate auto 7 out of 5 stars I happily would. read more

The service, the associates, the entire experience is just wonderful. I appreciate your team taking the time to inspect our vehicles, giving us the expert opinion and respecting the estimates you give. We will be coming to Accurate Auto for years to come! Special shout out to Felix - great customer service and answering (what feels like) dumb questions! read more

I took my son's vehicle in for an estimate on two specific items. I was told they would pressure test the AC system, which they didn't do, saying "doing so may contaminate their equipment". I was told they would provide an written estimate on repairing an exhaust leak, which they didn't do. What they did do is charge $119.37 for an hour of "technician and shop time". Joe stood there and listened as the intake person wrote the order and then later apologized for the trainee telling inaccurate information. Joe later said that he would review everything and get bach to me with a written estimate and an adjustment. He has yet to call, make an adjustment to the charge or provide a written estimate. I do not recommend taking a vehicle there! Very unprofessional and extremely lacking of service! read more

I will be a lifetime customer of accurate auto after the remarkable service I just received from them. ---- I had some serious repairs done to Tacoma by another shop in town earlier in the year. Soon after receiving my truck back from them I noticed severe issues with my alignment. Destroying tires I purchased the day I got my keys back from them. I took it back to the shop and the mechanic blamed these brand new tires calling them "cheap" and begrudgingly did a second repair. I then waited to see... And The repairs were even worse. I called back and the shop blew me off. Basically saying I hit a bump and it was my fault... I was panicking! This truck was my only transportation to and from work! With months of repair and back and forth with insurance companies I was very seriously at the end of my patience.. Then I remembered going to Accurate auto a year ago for a simple battery issue. I remembered they had fixed a tail light of mine I didn't even know was out at the same time, gave me a point by point inspection, and everyone being super helpful and quick. I called them up and explained my issue. Ridiculous and convoluted as it was, Bobby was on it. From the moment I arrived, I knew I could count on an honest answer from them. Turns out, after they looked it over, my alignment was off by nearly DOUBLY the tolerable amount. Bobby explained everything super plainly. And confirmed so many of my suspicions about the previous repairs I had done. He even typed up a comprehensive report for me to turn into my insurance company making my life about a thousand times easier. Explaining everything that had went wrong with my truck. And how they repaired it now. Months later my truck has never ran better. I won't be taking it anywhere else for repairs as long as I live in Oregon. Thank you guys. I tell everyone where to go! read more

More like Inaccurate Auto... We spent two weeks of our short vacation paying $4200 to have Accurate Auto fix a service engine light. We told them we could take it to the dealership and they said they could fix it (but then told us later that they were on calls with the dealership 4 times per day - what mechanic has to do that? Thousands in hotel and rental cars, plus $4200 to them, and we ended up in "limp mode" almost all the way home to Arizona where our SUV now sits at the AZ dealership now needing another engine due to "all the broken parts now in our existing engine from poor prior workmanship." We owe $28k for a SUV worth $20k that now does not run, after paying $4200 to Accurate Auto. And their owner won't even return a call or an email. Interesting that their 2 year, 5000 mile warranty from their website was changed in our bill to "2 year or 500 miles, whichever is less" (they knew we were traveling to Arizona). Do not use them unless you want to live the nightmare we are living now! read more

Great Team and service. Was called soon after dropping off my truck and informed of my choices. Really appreciated being part of the process. They were able to save me money and make things work perfect. The bag of candy in my truck with their number was a great touch. Highly recommend Rick and his crew. read more