Tualatin Auto Repair

(51 reviews)

The Sherwood DEQ is the best! It's never an outing I look forward to, but this location makes…read morerenewing your registration and tags so easy and simple. I checked the live cam and headed there around 11:00 and was in and out in less than 10 minutes. This DEQ is not the closest to my home, but I prefer this test station in Sherwood because of my prior positive experiences there. I used lane 4 which is any car newer than 1996, no cash, and passenger cars (no heavy duty vehicles). Alex was friendly and efficient. He made the process easy and fast. Things to note- I didn't realize but coming from Tualatin you can no longer turn left into the DEQ station from Tualatin Sherwood Rd. When leaving you can now only turn right (no longer left) onto Tualatin Sherwood Rd.

Fast, efficient, helpful, and most importantly, friendly staff! I was able to bring in my…read moreregistration form and complete the whole process in under 5 minutes. Highly recommend.

Tigard Premier Auto Care

(45 reviews)

Someone told me my car was making a weird noise, so I took it in. They did a great job trying to…read morefind the cause of the noise, and the mechanic Chris took me out to my car while it was running and explained all the noises that I was hearing and why I was hearing them. I would 100% come back here for any kind of service.

I've been putting this updated review off for a while. I stopped going to Tigard Premier years ago…read morebecause of bad business practices. They used to have good mechanics but scared them all away it seems. One of the last times I had my car worked on, a mechanic came running out and was twitching. He was pale as a ghost and looked like he was on some serious meth. I believe in Equal Employment Opportunity but some people should be clean when working on vehicles because it can be dangerous. Case in point, I believe he is the one who worked on my vehicle. Fluids were all overfilled and I kept getting error codes lighting up my dashboard. Car never worked right after that. I kept bringing in my vehicle to have it looked at to no avail. Chris and Patrick would basically shrug their shoulders to my situation. I feel like they give better treatment to new cars than older ones. I'll give Chris a little credit because he tried to fix it himself and didn't charge me but in the end I had to give the car away because it was basically inoperable. Which sucks when you're out hundreds of dollars in "repairs" to them. I'm seeing lots of 5-star reviews from people with no profile picture and only 1 review which tells a lot right there. Take it from me an Honest Joe and spend your money on quality mechanics that believe in customer service and less on discrimination.

Hillsboro DEQ Test Station

4.1

(76 reviews)

45 min wait. If oregon truly required deq testing because of environmental reasons, then all the…read morevehicles on the road with expired or no tags would be confiscated. This must be a money grab or legacy division. Nothing really terribly wrong with this location but it is getting more expensive for deq and all the cars waiting in line are emitting emissions.

Pretty good experience and the workers are pretty upbeat and friendly for a service that you might…read moreexpect grumpy individuals like working at the DMV. It opened at 8:30 and I got there by 8:20 and I was out driving home by 9:15.

Clackamas DEQ Test Station

4.4

(60 reviews)

Very friendly staff and very quick service first time leaving a review for this type of thing, but…read moreit is completely worthy and the other reviews helped me to decide to come here. I recommend you do too.

5 stars for the employees who have to check perfectly running exhaust systems. This is a scam as…read moremany municipalities and states have stopped requiring this to get tags for your vehicle.

Vic's Auto Center

3.8

(34 reviews)

I've been going there for 40 yrs. or so and I trust that they will do a good job for a reasonable…read moreprice.

Great service that is fair in price and top quality. The staff are professional and work to make…read morethe experience stress free and easy. Bryan has taken care of our family vehicles for years now and there's no other place we think to go when a light goes on or a feature goes out. Can't recommend Vic's highly enough.

NE Portland DEQ Test Station

4.1

(70 reviews)

It was fast and easy to go thru the lines and get tested. The staff were friendly and efficient…read more The location is easy to get in and out of. Not hard to find.

OK, so let's call it what it is. It's basically an extension of the DMV experience if you live in…read morethe Portland Metro area. In essence, it's an overpriced smog test and a more efficient way to endure the pain of renewing your expensive plate tags at the same time. I like that they have an estimated wait feature online, but it always feels like a crapshoot on the actual time to get into the test, even if the lines appear short. The staff is a bit disgruntled, but I also recognize that their job is fairly monotonous so I'll cut them some slack. Does anyone actually look forward to this experience? I don't think it's fun for anyone involved but it's a necessity. Cheers to adulting and getting it done and hoping that two years from now doesn't come again for a while.

Sherwood Exhaust

4.4

(14 reviews)

Service and price were great! Called and booked appointment for next day, only took 2 hours. Would…read morehighly recommend!

Brought my 1990 Ranger in for a decent enough sounding exhaust for my asthmatic V6, let me tell you…read morethey blew it out of the park, it's been about two years since I had them do the work and it's still holding strong and sounding good. Brought multiple other vehicles of mine to them and highly recommend! Thanks ya'll!

Brookwood Auto Group

(15 reviews)

sales guy was nice, helpful.. although the Nissan we drove way pricey. Above bluebook value. this…read morecar was claimed to have gone through inspection by their department. The car first thing I noticed while on the test drive was oil pressure was very low! No oil light indicator. I turned around brought it back and let the salesman know. he said the shop would look at it and repair anything further. He called the next day and notified me the oil pressure sensor was bad and they replaced the part. inquired about a loan for the vehicle and they wouldn't due to price of the vehicle. At this point the hard inquiry exists on a car they knew wouldn't be eligible for a loan due to the asking price. my first experience here and most likely my last.

Hands down the best used car buying experience I've had while looking for a commuter car for my…read moredaughter. They are out a ways from Portland but sometimes you have to go a bit further for a good deal. Michael was up front about the vehicles we were interested in. He provided all the service documentation he had on each vehicle and was forthcoming with the information. We felt absolutely no pressure to purchase same day. His customer service was off the charts and I would highly recommend buying a vehicle from Brookwood Auto Group.

Jiffy Lube

2.3

(63 reviews)

ALERT! ALERT! I went in for an oil change and now have…read moremissing parts from inside the oil cooler. They put springs inside the filter housing to cover up losing my parts. And they put stress fractures in the plastic oil filter cap from not using a torque wrench to tighten it back. Go in for a simple oil change and now I'm replacing parts they've lost or ruined, heckuva deal!

This was my second visit to this Jiffy Lube. Previously, I went to a different location and was not…read morethrilled with those experiences. I have found the staff here to be very professional and thorough. They have brought issues to my attention but I didn't feel pressured to have them do the work. I feel that the job they did was well done and met my expectations.

Hazel Dell Automotive & Exhaust

3.7

(9 reviews)

This facility installs aftermarket parts that are substandard and they do NOT tell you that they…read moreare substandard at the lowest substandard level! I would highly suggest that you pass them by and go to a reputable facility with reputable sales staff that will tell you what you are really getting for you money!! OMG these guys are shysters - keep your wallet hidden!

Came in with a rattling muffler. Manufacturer only sells complete manifold but it was just a busted…read moresupport bracket rattling around. Tech quick welded it, tightened up the calipers on my breaks too and I was out in 45 minutes. Great service, fair price and no upsell. Love the local businesses!

Advanced Automotive of Oregon

(52 reviews)

After looking at a couple different shops based on reviews, we went with Advanced Automotive to do…read morea pre-purchase inspection of a vehicle we were interested in buying (2017 Suburban Premier). After a few hours they called and went over the couple issues they had found and should be replaced which they were very nice and helpful. They found that one control arm had some play in it and should be replaced, the brake vacuum was bad, and one of the window switches auto up didn't work. After taking this to the dealer they fixed the issue and all was well. After driving 100 miles back home we noticed the car didn't handle any bumps or turns very well. We took it to a local mechanic where they found the following wrong with it- Self leveling shock system (air bags and shocks) torn and blown out- $1500 Compressor for shocks burnt out and hasn't been operational for a long time- $1000 Upper passenger control arm causing stability issues and creaking (needs replaced and alignment)- $950 We paid $199 to have them check the important components of a car before buying. Now we are stuck with a bill totaling over $3000 on a vehicle with less than 150 miles from us driving it. Do not take your car here for pre-purchase inspections. These are all common failure points for this vehicle with this many miles as confirmed with multiple other trusted local mechanics in our area. The least they could do is refund this inspection fee to help cover the cost of repairs of a car we wouldn't have bought in the first place if due diligence was done as we trusted it would be.

I have come to this place with my car and both of my daughter's cars over the years. They are…read morehonest, easy to work with, and local. All of the things you want in a mechanic. You have a customer for life with my family.

Sherwood Auto Repair

(62 reviews)

Excellent and quick service!…read more Our van had suddenly started running rough and the engine light came on. The folks at Sherwood Auto took us in right away, did a full evaluation, and explained all of our options with very affordable pricing. Our van is working like new after their service. They are a full service shop and extremely professional. You can feel confident they will take great care of you.

I've had wonderful experiences at Sherwood Auto Repair. The first time was for fixing a pressing…read morecar issue, and I came back at a later date for maintenance items. Katie was great to work with and upfront about items really needed versus could be saved for a later date. I was kept up to date each time my car was dropped off, and always given a written summary of items completed. My cost was slightly higher compared to other places I checked, but I decided it was worth it for the quality, care, and follow up Sherwood Auto Repair provides.

Family Auto Repair

5.0

(12 reviews)

Traveling in from California with family right before Christmas, I noticed a small issue with our…read moreAcura and needed a few repairs handled quickly. I was really just looking for honest, intelligent advice -- the kind you often don't get from larger chain shops -- and this place exceeded every expectation. I was incredibly impressed by the passion, transparency, and care they brought to the work. Everything was clearly explained, done efficiently, and priced very fairly. The service was excellent from start to finish, and it was obvious they genuinely care about doing right by their customers. I've already recommended them to friends and family and would absolutely do so again. If you're looking for a trustworthy local shop that treats you like a person instead of a number, this is it.

I will be back here for any repair and service I need. Family Auto Repair was kind, thorough,…read morecaring, and friendly. They were able to get my car taken care of for a very fair price and a quick turn around. I could not recommend them enough. Truly a family experience.

Precision Heating & Cooling

4.7

(164 reviews)

We got home late Sunday afternoon from vacation and our air conditioning was out…read more We called Precision and Moses Garcia answered our call. He came out Sunday night and figured out the problem. He was able to get our unit running again even though he did not have the exact correct parts. He explained everything to us and came back the next morning with the correct parts and fixed it. We were very impressed with the service, price, and quality, and how professional he was. Highly recommend them.

I'm not a big reviewer, but I had a very not good experience with this very highly rated business…read moreand I feel like warning others is appropriate. We recently purchased a home. The sellers had installed 2 new direct-to-consumer brand (Zokop) heat pumps with 4 heads (2 for each) in the home roughly 1 year ago (they are not providing records, but this is a reasonable estimate). After move-in, we noticed an error on the head unit in our son's room. Precision had previously repaired a broken AC at my small business 2 years ago. It was a good experience then, so I was excited to hire them again. They sent 2 technicians to our house, Edgar and Dylan, to service the units and diagnose. Long story short: Dylan broke the fan in one of the good units, which was maybe a year old (per Edgar's estimation based on some technical detail about Freon...you'd have to ask him) and previously working perfectly. He stuck a probe thermometer in the unit to check its efficiency and then caught the fan blade with it as he pulled it out. There was a CRUNCH and 3 bits of plastic fell out. He said "what was that?" and otherwise shrugged it off. No apology. No taking of responsibility, no solution or assessment offered. Completely unprofessional. I stayed calm, paid for their service, and got them out of my house. They assessed the issue with the other unit to be a Freon leak and quoted for repair. Shortly afterwards, I did a small amount of googling and concluded it was likely the fan. The following week, their office called to schedule the leak repair and I asked to speak to the service manager. His name is Wendell. He asked for a photo of the broken pieces (same one I'm posting here) as well as a photo of the label on the unit, which I also provided. He said he'd see what he could figure out. 1 week went by, I called back, he said he couldn't find anything about the unit or source parts, but if I find the part, they could install it. Not a good solution. I stayed calm and said I would think about it. Here's the thing, I'm also a repair-based contractor. Sometimes, I make a mistake and break something. We're all human, but our mistakes are our responsibility. I can't imagine breaking a customer's perfectly good thing and then just acting like, well, nothing I can do. Total BS. You can't find the part? Buy us a new unit. Too expensive? File an insurance claim. You came into my house, broke a new, working thing, and then left me high and dry. Completely unacceptable. Anyway, I thought about it, decided I don't want these clowns in my house again, and I don't want to keep asking them to act like adults with a sense of responsibility. I hired another company to fix the freon leak. They charged $100 more than what Precision quoted me but also did the assessment and repair the same day. That technician verified these pieces are from the "blower wheel," which is just another word for fan. I still have not resolved the issue with the fan Precision broke. They have a responsibility to make this right, but I'm sure it's on nobody's to do list. Maybe they read their reviews?

Tualatin Transmission

(17 reviews)

Had my transmission replaced on my Ford Escape at Tualatin Transmission and I'm really glad I went…read morewith them. Mike is solid--straightforward, honest, and kept me in the loop the whole time. The work was done right, the car is running great now, and there were no surprises when it came to pricing. You can tell they take pride in what they do. If you need transmission work and want someone you can trust, this is the spot.

Great service, and communication. Truck needed a rebuild and they got it done within their…read moreestimated budget and the truck runs great.

Valvoline Instant Oil Change

(18 reviews)

I love this place. New to the general area. Young man was very nice, didn't push things I didn't…read moreneed (my car is maintained by myself or family member) however mentioned my third rear brake light was out. Felt very good when leaving this establishment

I've been a Valvoline customer for years, and I hate to leave a 2-star review because other than…read more"The Issue" this would have easily been a 5-star rating. Quick-lube places seem to always make some kind of mistake, but Valvoline seems to make the fewest. I've consistently received great service at the SE Powell location, which used to be convenient as I worked close by. Now it's the only Valvoline I trust, but it's across town. This review is of the Tualatin location on Nyberg 10/28/23. My pet peeve: when I get my oil changed and the person who checks my tire pressure forgets to put the valve cap back on. I SPECIFICALLY BROUGHT THIS TO THE LEAD TECHNICIAN'S ATTENTION. I told him that I didn't want to be petty, but I hate when I get my oil changed and the service tech forgets to put my valve caps back on. They weren't fancy or expensive, but they were a stocking stuffer gift from my son last Christmas. I asked that they made sure to replace the caps. I know he heard me, because he said he'd added that detail to my customer profile so that I'd never have to ask again, and he shouted to the guy checking the air pressure MAKE SURE THE VALVE CAPS GET PUT BACK ON. The service tech said "Gotcha! I'll make sure!" So imagine my surprise/disgust/anger/disappointment when I get home, park, get out of my truck and notice that I only have THREE valve caps. C'mon Valvoline. The techs were friendly, professional, knowledgeable and thorough. No hard upsell, asked all the right questions. I want to be a Valvoline fan and customer, but this makes it difficult. I know it's such a small detail, but right now I am SO pissed. There's no excuse for this. I specifically and directly addressed this, and it still got still messed it up. *sigh*

Toy Doctor

3.9

(26 reviews)

Toy Doctor is excellent I've always taken my 4-Runner &…read morecorolla here. Excellent work a fair price. Matthew G

I love this place for my 2007 Prius. Danny is honest, half the cost of the dealership (he looked at…read moredealership quotes and he seriously is 50% cheaper). He also calls BS on what the dealership recommends. I was tired of waiting 3-4 hours in a crowded dealership waiting room for an oil change and tire rotation. I am sad I waited this long

Advanced Auto Systems

(22 reviews)

They are our family mechanic and we trust them with all our cars. Chris is always extremely…read morehelpful. Our cars get fixed up promptly, for a reasonable price and with quality OEM parts. There's no BS or runaround. Great business.

Excellent and honest service on my 2017 Ford Escape. You not only did great work but you saved me…read morefrom paying over $800 to a Ford Dealership for work that was completely unnecessary. Thanks!

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

14 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Matt H.

0

1

0

6 years ago

I found Tualatin Auto Repair nearly 3 years ago after relocating to the Tualatin area, and seeing that they clearly had the strongest reviews around, I chose them for repairing damages on my car. I couldn't be happier or more relieved that I did. Chandra, Shay, Andrew, and all other employees at Tualatin Auto Repair are undoubtably the most efficient, skilled, and kind team I've given my business to. My partner and I have brought them a 1999 Honda Civic, a 2004 Subaru Forester, and a 2006 Acura TL to work on and have been continuously impressed and more than satisfied at the work they've done. Chandra, Shay, Andrew and the entire team have personally stayed after hours at certain times to arrange for me to pick up my vehicle, they have let me hold my car longer than needed to just so I could secure 1 more paycheck. They've never once tried to up sell me or recommend work that wasn't absolutely necessary. I'm someone that knows little to nothing about cars, and have always felt stressed when taking a car into a mechanic because I feel I'm a prime person to be taken advantage of; this is not the case at Tualatin Auto Repair, they operate with integrity and are considerate of their customers and their needs/knowledge of cars. I have only ever felt relief when dropping off my car, or receiving a call from them, or picking up after the work is done. They will not do anything without letting you know the details of the work first, which demonstrates the honesty of their business. If you have any auto repair needs please consider going to Tualatin Auto Repair; I can never imagine going to a different shop for mechanic work. Thank you Chandra, Shay, Andrew and everyone who has helped me throughout the years! read more

Michael O.

0

2

1

6 years ago

I took my car to Tualatin auto repair and they took care of everything that was wrong with that car for a super reasonable price. they were very knowledgeable, Friendly and really cared about me. I cannot recommend This shop and the mechanics, CHANDRA and Shay, enough, they are the best. We are Senior Citizens and they treated us with the utmost respect and explained every problem there was with our 1996 Taurus. It runs perfect now and the gas mileage improved by 35%. May God bless them. read more

Alex D.

0

1

0

12 years ago

I would highly recommend Tualatin Auto Repair to anyone! They are one of the most honest and knowledgeable shops around. This speaks volumes because I have a fleet of vehicles. Just like one of the other reviews had mentioned, there has been numerous times Chandra or other mechanics from his shop that actually talk you out of unnecessary repairs or gives you the correct repair advise to fix it yourself. Now that's an honest business! read more

Robert M.

11

1

0

7 years ago

These guys are awesome. My truck died on me so I took it to them, the next day I got a call at 8:00 am telling me the diagnosis, and by 4:30 they called and said it was done, I couldn't be happier with the communication and the quality of work. While they had it they did a full inspection of the truck (at no cost) and told me I had no other issues. Thank you for the great service you got a customer for life. read more

Janiel S.

7

1

0

9 years ago

I have a classic VW, and had difficulties finding a quality mechanic. But after taking it in to Chandra and his staff, I will never go anywhere else! They always greet you with a smile, always respectful and personable and make you feel at home. Chandra is always straightforward and tells me what the problem is. Without him I would have given up on my car years ago! By far the best local mechanic :D read more

Greg W.

110

1

0

9 years ago

This is a very busy shop, but they made time for my Tahoe and I and replaced my radiator within an hour and a half from arrival! This shop was honest, timely, friendly, did great work and came highly recommended from my old macanic accross town. I felt was welcomed like family the moment I arrived. I have found my new go-to auto repair shop! read more

Michael V.

0

1

0

9 years ago

I always take my vehicles to these guys and have been for a very long time now. About 5 yrs now. They are fair and always do a wonderful job. Chandra is very honest and friendly, you'll never get any b.s from his shop. I will continue to use them for all my automotive needs. Thank you Chandra and the rest of Tualatin auto repair. read more

Bob M.

0

1

0

7 years ago

These guys are the best. My truck died on me so I took it to them, they had it diagnosed and repaired the next day, I couldn't be happier with the communication and quality of work performed. I highly recommend these guys for any and all auto repair. I'm a customer for life. read more

Drew H.

0

5

1

8 years ago

They were amazing!! They saved us so much money and are clearly very knowledgeable! I was in customer service for 14 years and these guys definitely now how to take care of a customer. My wife and I will use them for everything now! read more

Gladys D.

0

1

0

9 years ago

I am a repeat customer. Chandra and his sons are amazing! They have worked on two of my 1973 VW 's for routine maintenance as well as sporatic issues. They have yet to turn me away, lol. I won't go anywhere else. read more

Garrett P.

0

1

0

7 years ago

Great customer service at this auto repair. I feel comfortable leaving my truck in Andrew and Chandra's hands. I won't be going anywhere else for any future repair needs. Highly reccom Thanks guys! read more

Shelia M.

16

2

0

9 years ago

I always take my vehicles to these guys. They are fair and always do a wonderful job. I will continue to use them for all my automotive needs. Thank you Chandra, Avishay and Andrew for all you do!! read more

Josh R.

2

1

7 years ago

These guys are amazing. Super honest and willing to help in any way possible. Highly recommend visiting this place. Family owned and opperated read more

Bhaskaran N.

0

1

0

7 years ago

I found the employees very friendly,honest and knowledgeable.They fixed my car and delivered as scheduled.

Tualatin Auto Repair - autorepair - Updated August 2026

People who viewed Tualatin Auto Repair also viewed

JC Car Care

4.9

(55 reviews)

My family, including now my son, has been trusting Chris and Jacob at JC Car Care with our vehicles…read morefor over 12 years now. I have complete trust in their looking out for us in taking care of our cars. Thank you so much. Highest recommendation here.

They did a great job taking care of my car, a 2007 Ford Escape. I had my brakes go out and due to…read morethe age of the car and wear on the brakes I needed a full brake job including brake lines. They were very communicative and went above and beyond to get the job done.

Advanced Auto Systems

(22 reviews)

They are our family mechanic and we trust them with all our cars. Chris is always extremely…read morehelpful. Our cars get fixed up promptly, for a reasonable price and with quality OEM parts. There's no BS or runaround. Great business.

Excellent and honest service on my 2017 Ford Escape. You not only did great work but you saved me…read morefrom paying over $800 to a Ford Dealership for work that was completely unnecessary. Thanks!

Tigard Premier Auto Care

(45 reviews)

Someone told me my car was making a weird noise, so I took it in. They did a great job trying to…read morefind the cause of the noise, and the mechanic Chris took me out to my car while it was running and explained all the noises that I was hearing and why I was hearing them. I would 100% come back here for any kind of service.

I've been putting this updated review off for a while. I stopped going to Tigard Premier years ago…read morebecause of bad business practices. They used to have good mechanics but scared them all away it seems. One of the last times I had my car worked on, a mechanic came running out and was twitching. He was pale as a ghost and looked like he was on some serious meth. I believe in Equal Employment Opportunity but some people should be clean when working on vehicles because it can be dangerous. Case in point, I believe he is the one who worked on my vehicle. Fluids were all overfilled and I kept getting error codes lighting up my dashboard. Car never worked right after that. I kept bringing in my vehicle to have it looked at to no avail. Chris and Patrick would basically shrug their shoulders to my situation. I feel like they give better treatment to new cars than older ones. I'll give Chris a little credit because he tried to fix it himself and didn't charge me but in the end I had to give the car away because it was basically inoperable. Which sucks when you're out hundreds of dollars in "repairs" to them. I'm seeing lots of 5-star reviews from people with no profile picture and only 1 review which tells a lot right there. Take it from me an Honest Joe and spend your money on quality mechanics that believe in customer service and less on discrimination.

Advanced Automotive of Oregon

(52 reviews)

After looking at a couple different shops based on reviews, we went with Advanced Automotive to do…read morea pre-purchase inspection of a vehicle we were interested in buying (2017 Suburban Premier). After a few hours they called and went over the couple issues they had found and should be replaced which they were very nice and helpful. They found that one control arm had some play in it and should be replaced, the brake vacuum was bad, and one of the window switches auto up didn't work. After taking this to the dealer they fixed the issue and all was well. After driving 100 miles back home we noticed the car didn't handle any bumps or turns very well. We took it to a local mechanic where they found the following wrong with it- Self leveling shock system (air bags and shocks) torn and blown out- $1500 Compressor for shocks burnt out and hasn't been operational for a long time- $1000 Upper passenger control arm causing stability issues and creaking (needs replaced and alignment)- $950 We paid $199 to have them check the important components of a car before buying. Now we are stuck with a bill totaling over $3000 on a vehicle with less than 150 miles from us driving it. Do not take your car here for pre-purchase inspections. These are all common failure points for this vehicle with this many miles as confirmed with multiple other trusted local mechanics in our area. The least they could do is refund this inspection fee to help cover the cost of repairs of a car we wouldn't have bought in the first place if due diligence was done as we trusted it would be.

I have come to this place with my car and both of my daughter's cars over the years. They are…read morehonest, easy to work with, and local. All of the things you want in a mechanic. You have a customer for life with my family.

Tyler's Automotive - Tigard

3.2

(65 reviews)

Tylers was not able to service my truck transmission - but knew who to refer me to…read more Thanks You. Now I have asked my fleet manager to take our box trucks there for service. Great people

Caused an oil leak that literally decommissioned my car. Beware of a sabotage/ repair tactic.read more

JC Motors

3.3

(36 reviews)

An honest auto repair shop is priceless…read more They did a diagnostic on my a/c & replaced the Freon, only charging me for the diagnostic itself AC is now working perfectly Great business. Very nice people. Definitely my go to from now on.

It has been about six months since I last brought one of my vehicles to JC Motors. I wanted to wait…read morebefore updating my review so I wasn't writing it while irritated. I was a loyal customer for years. Tom and Pat built an incredible shop. They knew their stuff, stood behind their work, treated customers with respect, and earned every bit of the reputation they had. I was genuinely happy for them when they retired. Unfortunately, the shop they left behind just isn't the same. Since the ownership change, I've had one frustrating experience after another, and almost all of them have involved the front office. One visit was for squeaky brakes. They inspected everything and told me my brake pads had plenty of life left and that the caliper design on my vehicle can squeak under light braking. Weird, but okay. I understood, thanked them, and hung up. A few minutes later, I got another call from the supervisor because apparently the first advisor didn't think I understood. I assured him that I did. I understood the explanation the first time. Getting called back just so someone could explain the exact same thing again felt incredibly condescending. Then came the A/C issue. My A/C makes a loud hissing noise through the vents whenever the compressor is running. They found it was low on refrigerant, added dye, and the noise disappeared... for about two days. When it came back, they cleaned a vent actuator even though they admitted it wasn't the problem. Then they told me the noise only happened when the climate control was set to Auto and suggested I just not use Auto. I explained, again, that it happened in Auto, Manual, and Defrost. Basically, anytime the A/C compressor kicked on. Their response? "Then just use Auto." At that point, I realized we weren't having the same conversation. The one person who absolutely deserves recognition is the woman who came outside afterward to talk with me. She listened, understood why I was frustrated, and treated me like a human being instead of someone who needed the same explanation repeated three different ways. She was professional, empathetic, and honestly the only reason this review isn't even lower. JC Motors isn't the shop it used to be. I no longer trust them with my family's vehicles, and I can't recommend them to friends or family anymore. I sincerely hope Tom and Pat are enjoying retirement. They built something special. I just wish that same standard of customer service had survived the ownership change.

1st Choice Auto Service

(64 reviews)

John and Brandon are the nicest mechanics that I have ever met. I trust 1st Choice because everyone…read moreis an expert, and the job gets done right. I can always count on 1st Choice to do A+++ work, and this garage is my 1st choice. 1st choice is VERY professional and you can count on them to get the job done right the first time! When you pay for quality and for things to be done right, the price is right!

Attention VW TDI owners -- First Choice Auto in Tigard is a spot worth knowing about…read more I came in with a frustrating issue I'd already been troubleshooting myself. John listened, understood exactly what I was dealing with, and immediately helped me figure out the next steps without trying to turn it into a huge repair bill. Straightforward, knowledgeable, and genuinely willing to help. Hard to find that kind of service anymore. TDI owners around Tigard/Portland, put these guys on your list.

J&S Automotive

4.7

(113 reviews)

I have a 2007 Honda Accord EXL, and have always taken it to the Honda Dealers for Service. The last…read moretime I was less than pleased, and so this time I researched and found J & S Automotive. They did an oil change, changed all the filters, changed the windshield wipers, and did everything for the price they said, and within the time they said. I'm very pleased with their service and the waiting room at their property. Not only do I prefer going to a locally owned business, but it was much closer to me than the Honda dealership. I highly recommend J & S Automotive for any services you might need for your car.

Excellent service, near-miraculous in replacing the input manifold gasket in my 1993 Aerostar!…read more Quite expensive, but they are the best I've found.

Sherwood Auto Repair

(62 reviews)

Excellent and quick service!…read more Our van had suddenly started running rough and the engine light came on. The folks at Sherwood Auto took us in right away, did a full evaluation, and explained all of our options with very affordable pricing. Our van is working like new after their service. They are a full service shop and extremely professional. You can feel confident they will take great care of you.

I've had wonderful experiences at Sherwood Auto Repair. The first time was for fixing a pressing…read morecar issue, and I came back at a later date for maintenance items. Katie was great to work with and upfront about items really needed versus could be saved for a later date. I was kept up to date each time my car was dropped off, and always given a written summary of items completed. My cost was slightly higher compared to other places I checked, but I decided it was worth it for the quality, care, and follow up Sherwood Auto Repair provides.

MotorCar Doctors Auto Repair