Chandra and his team are always our first call with all of our vehicles. They have saved us so many…read moretime and got us back on the road. They also maintain all our company work vans. I completely trust Chandra and they always get us in quickly and get us back on the road fast.

I wanted to give this shop a try due the many great reviews but it was not to be. I called today…read moreto change the reason for an appointment scheduled for this Friday. Originally it was due to my engine light being on but that issue seems to have fixed itself. So I wanted Shay to do a diagnostic to determine why my Ford Escape battery was draining overnight. He seemed to be stuck on the engine light issue and when I tried to shift to the matter of the power drain the conversation went sideways and he became hostile. He cancelled my appointment, said he now had no openings for Friday and would call me back when he had an opening. If I had any doubt of his ability to service my vehicle I would never have made an appointment in the first place. So I guess I'll stick with Landmark Ford until I can find another reputable mechanic. Communications could have been a lot better.

I had an excellent experience with Paragon Auto Repair when purchasing my used Ford Escape. The…read moreentire process was smooth, transparent, and stress-free. They were honest about the vehicle's condition, answered all of my questions, and never made me feel pressured. It's clear they take pride in customer service and treating customers with respect. My Ford Escape has been running great, and I couldn't be happier with my purchase.

The owner was nice until I questioned his recommendations…read more He left a rude voicemail on my cell phone. I think he is dishonest

Traveling in from California with family right before Christmas, I noticed a small issue with our…read moreAcura and needed a few repairs handled quickly. I was really just looking for honest, intelligent advice -- the kind you often don't get from larger chain shops -- and this place exceeded every expectation. I was incredibly impressed by the passion, transparency, and care they brought to the work. Everything was clearly explained, done efficiently, and priced very fairly. The service was excellent from start to finish, and it was obvious they genuinely care about doing right by their customers. I've already recommended them to friends and family and would absolutely do so again. If you're looking for a trustworthy local shop that treats you like a person instead of a number, this is it.

I will be back here for any repair and service I need. Family Auto Repair was kind, thorough,…read morecaring, and friendly. They were able to get my car taken care of for a very fair price and a quick turn around. I could not recommend them enough. Truly a family experience.

An honest auto repair shop is priceless…read more They did a diagnostic on my a/c & replaced the Freon, only charging me for the diagnostic itself AC is now working perfectly Great business. Very nice people. Definitely my go to from now on.

It has been about six months since I last brought one of my vehicles to JC Motors. I wanted to wait…read morebefore updating my review so I wasn't writing it while irritated. I was a loyal customer for years. Tom and Pat built an incredible shop. They knew their stuff, stood behind their work, treated customers with respect, and earned every bit of the reputation they had. I was genuinely happy for them when they retired. Unfortunately, the shop they left behind just isn't the same. Since the ownership change, I've had one frustrating experience after another, and almost all of them have involved the front office. One visit was for squeaky brakes. They inspected everything and told me my brake pads had plenty of life left and that the caliper design on my vehicle can squeak under light braking. Weird, but okay. I understood, thanked them, and hung up. A few minutes later, I got another call from the supervisor because apparently the first advisor didn't think I understood. I assured him that I did. I understood the explanation the first time. Getting called back just so someone could explain the exact same thing again felt incredibly condescending. Then came the A/C issue. My A/C makes a loud hissing noise through the vents whenever the compressor is running. They found it was low on refrigerant, added dye, and the noise disappeared... for about two days. When it came back, they cleaned a vent actuator even though they admitted it wasn't the problem. Then they told me the noise only happened when the climate control was set to Auto and suggested I just not use Auto. I explained, again, that it happened in Auto, Manual, and Defrost. Basically, anytime the A/C compressor kicked on. Their response? "Then just use Auto." At that point, I realized we weren't having the same conversation. The one person who absolutely deserves recognition is the woman who came outside afterward to talk with me. She listened, understood why I was frustrated, and treated me like a human being instead of someone who needed the same explanation repeated three different ways. She was professional, empathetic, and honestly the only reason this review isn't even lower. JC Motors isn't the shop it used to be. I no longer trust them with my family's vehicles, and I can't recommend them to friends or family anymore. I sincerely hope Tom and Pat are enjoying retirement. They built something special. I just wish that same standard of customer service had survived the ownership change.

They are our family mechanic and we trust them with all our cars. Chris is always extremely…read morehelpful. Our cars get fixed up promptly, for a reasonable price and with quality OEM parts. There's no BS or runaround. Great business.

Excellent and honest service on my 2017 Ford Escape. You not only did great work but you saved me…read morefrom paying over $800 to a Ford Dealership for work that was completely unnecessary. Thanks!

Excellent and quick service!…read more Our van had suddenly started running rough and the engine light came on. The folks at Sherwood Auto took us in right away, did a full evaluation, and explained all of our options with very affordable pricing. Our van is working like new after their service. They are a full service shop and extremely professional. You can feel confident they will take great care of you.

I've had wonderful experiences at Sherwood Auto Repair. The first time was for fixing a pressing…read morecar issue, and I came back at a later date for maintenance items. Katie was great to work with and upfront about items really needed versus could be saved for a later date. I was kept up to date each time my car was dropped off, and always given a written summary of items completed. My cost was slightly higher compared to other places I checked, but I decided it was worth it for the quality, care, and follow up Sherwood Auto Repair provides.

I am so regret on decide do come here this morning. The place is a mess and the submanager…read moreJordan, is a joke. He doesn't know what is going on and try by all means to oversell you. I have to show him the specs of my brakes, having somebody showing him the differences and the I heard: "you are right. You know, I am not a car person, I am the manager. These guys are the experts" One hour and a half ago, I was told that in 30 min I should be ready. Now, the update is more 30 min. Total: 3:30 so far. Never back here. Same thing is happening with another client. Go somewhere else.

Went here for a warranty- The same owner Patrick Walby that BK'd all the previous Brake Teams was…read morethe same owner that was forced to sell ALL his Brake Depot stores in California (by the California Bar Association). And has an ACTIVE FELONY WARRANT!!!!!!!! I found all this out on the internet- Go Go Internet Powers! While trying to get information on warranty coverage I came across many more interesting facts...... For my purposes here, while the Tualatin store was jacking.....yes hand jacking my suv, (like you would at your friends garage) the "tech" who looked like he was on a day pass from prison stated that I would need about $700 in repairs......which is odd because he only had one tire off ..... Everything seemed really fishy, so I decided not to have it serviced. Long story short I finally got a hold of Justin's Brake Team on 82nd, and lemme tell ya, well worth the trip. They replaced my front pads, and lubed my calipers? At no cost which was great and somewhat ironic as the issue was with the front, yet the Tualatin Brake Team only took off one rear tire.......Anyway, everything is good!

My vehicle ended up at Marsh Transmission after another shop messed up the automatic transmission…read more Paul and his team were able to quickly diagnose the problem and recommend a course of action. I usually do auto repairs myself, but transmissions are really intricate and I didn't feel comfortable trying to do this on my own. But Paul spoke my language, made me feel like he was being completely up-front and honest, and the results speak for themselves: the transmission works better than ever now, and has for over a thousand miles. Paul also went the extra mile (well, more like 100 mi) and spent time on the phone with the other shop, their insurance company, etc. He helped convince them that the issue had ACTUALLY been caused by a faulty installation of parts, so in the end insurance covered the cost. This shop is honest, hard-working, quick, and thorough. I would absolutely recommend them.

Honest and upfront. He even came with me for a test drive so I could show him the symptoms while he…read moremonitored his computer (plugged into my truck) for initial diagnosis. Always sucks taking a car to a transmission shop, there is a problem and it's going to cost $$, but appreciate the upfront pricing and honesty.

My family, including now my son, has been trusting Chris and Jacob at JC Car Care with our vehicles…read morefor over 12 years now. I have complete trust in their looking out for us in taking care of our cars. Thank you so much. Highest recommendation here.

They did a great job taking care of my car, a 2007 Ford Escape. I had my brakes go out and due to…read morethe age of the car and wear on the brakes I needed a full brake job including brake lines. They were very communicative and went above and beyond to get the job done.

Had my transmission replaced on my Ford Escape at Tualatin Transmission and I'm really glad I went…read morewith them. Mike is solid--straightforward, honest, and kept me in the loop the whole time. The work was done right, the car is running great now, and there were no surprises when it came to pricing. You can tell they take pride in what they do. If you need transmission work and want someone you can trust, this is the spot.

Great service, and communication. Truck needed a rebuild and they got it done within their…read moreestimated budget and the truck runs great.