For the quick readers : Terrible scheduling, sub par communication and no accountability. We were rescheduled 3 times, no clear timeline on job completion and they walked on our solar panels, causing damage to one of them( totaling $1400 in damages and decreasing our solar production = costing us money) . Look up their company before you hire them, they are subcontracted by a lot of pest companies to do work, and their reviews (on yelp) paint a more clear picture of this companies culture.
For the long for. readers : They were sub contracted by another pest company to do a fumigation in our new home in late February, 2025. They rescheduled our fumigation 3 times, LAST MINUTE, causing us to have to reschedule other repair work and our move in date. We should have paid more attention to that initial red flag, but that was our fault. They then walked on 4 of our solar panels ( check out the pictures) and completely damaged one of them, causing a decline in that part of the grids energy production. We have data through our solar company back to the genesis of our solar system, that shows exactly how much energy that exact solar panel generates, and there is trends showing how it generates power compared to the panels next to it. Well, the weekend of February 21st 2025, that solar panel became the lowest power generator in that slope of our roof. February 21st at about noon, that solar panel was damaged, which is EXACTLY when accurate fumigation was on our property. I shared all details with Martha Luna (office manager) at accurate fumigation, and she replied fairly quickly at first, she stated that Alejandro Luna (president of accurate fumigation) would get in touch with me to discuss the matter. We are now producing less power per day on average compare to other years, and that's throwing our net metering off with our electric company until we get that solar panel replaced.
As of today, April 12th 2025, I have not had a single conversation with Alejandro Luna, and he has not replied to any of my texts. Martha Luna stopped communicating with me all arround and the company as a whole is ignoring ur request.
BE AWARE, they will have you sign paperwork stating that they are not liable for any damages to your roof , given that the nature of this type of work has their crews walking on your roof. I throughly read and understood this pre work, but I did not think that this applied to blatant neglect. Look on YELP, they have caused a lot of damage that they don't get held accountable for. I understand that there is always a chance for damages and imperfections in a job like this, I REFUSE to accept that they can break sometimes solar panel and just get away with it. DO NOT do business with accurate fumigation, Google they name and their presidents name, do your research on what this company's core values and fundamentals are, they can not continue to work as accurate fumigation or any other entity with their careless work practices. read more