Highly recommend EcoGuard pest control…read more Curtis "fifty" went above and beyond. He listened to all our concerns from wasps and black widows. He walked the property with me so I can address any specifics and where to spray and gave me tips on identifying different types and what to look out for in the future. Lastly, he found additional nests and got rid of them. Good company with exceptional employees. Thanks, Curtis!

Where to start? I reached out via yelp request for help with a rat situation in my walls. They were…read morequick to respond and even provided a late evening phone call. I wish I would have remembered that gentlemans name. I have spoken to SEVERAL people at this point. I explained that they would need to access the site via a small crawl space and was reassured that wouldn't be a problem. I had an inspection done the next day! Great start and was convinced to drop my previous bug service and join there's since it included the rat extermination services. Dennis came out, did an inspection on the points that the rats could have been using for entry points. They are digging holes through our soil and entering, so when I questioned that, I was told there was nothing they could do about that part. I was informed that a report of the work for exclusion would be ready in 24 hours. I may be being impatient as I am freaking out about living with rats in my walls, who wouldn't?!? The report was not ready and I then spoke to Wyatt who was going to reach out to get it so that we could get on the schedule for the exclusion work, since that was being booked out a ways. I was told there was an appointment that next Friday and asked to be put on the schedule, they weren't able to do so without the report though. The next morning the report was in and ready, I called to schedule and now they're booked out even further! I will say the phone etiquette of all the employees is top notch! When I questioned where the original appointment went that I was told about they were able to get me in sooner. In the meantime, traps were set in the attic and the front opening of the crawl space, NOT in the front of the house where the gentleman reassured me they would have technicians place. Dennis let me know that this was not practical to have them crawl under a house. He mentioned it would be an extra charge to do that, which I was willing to pay to have this situation handled! The receptionist again reassured me she would send a technician out that would crawl under the house and place them where the activity was. A new technician Jordan comes out, adds additional traps, tells me he will not be crawling under the house, that is not what they do. So again was given false information. During this time I was at work and received a text stating that until they do the exclusion work, these traps will not work! I am booked out almost a week out at this point. Who tells a person that the service they're providing wont even work that I am paying you to do? He agrees to place additional traps in the front of the crawl space and a bait box at the side of the house. My husband comes home and sees that there is finally a rat in a trap at the crawl space. I call a technician out to come check the traps, he mentions that he wasn't aware there even was a trap placed in the attic. Shouldn't they be aware of all the placements? Then asks me if there is a rat in it, I wouldn't know! I paid y'all to come check so that I don't have to get in my attic or crawl space! There did happen to be a rat in the attic, my dad had come over to let them into the house and said the smell was atrocious so who knows how long it actually was in there. The technician let my dad know he would return next Tuesday (1 week) In my portal it says he would return unless customer said otherwise. When I called the main line again, I was informed there were NO follow up trap check appointments made. I asked if they had any later evening time slots so that I didn't have to keep leaving work to let them in and was informed that there was a 4-630pm window. I had asked if there were any other technicians besides the one I apparently was assigned could come out. Again, reassured they would send someone and booked me Tues for the 4-630pm time slot. I rushed home, picked up my daughter early and waited for the 30 min call. Nothing! No technician ever came to check the traps. Which at this point I am feeling undefeated that there even would have been a rat in the attic trap anyway. But communication that they weren't coming would have been nice. I had exclusion work done, took off work to let the tech into the attic space, said there was nothing in the traps at this visit. He would need to return to complete the job and it would be another week out before they can get back. But rest assured, it usually takes about 2 weeks once the exclusion work is complete before they start catching them. The pros, they have the bests phone etiquette and know how to diffuse a scared, frustrated client. Cons everyone has a different version of what is to be done or included with the service. In the original call I was told they would clean and sterilze the area (crawl space) after they were confident they were gone. Later to be told that would not happen and isn't included. To be fair, I have never had this problem, so maybe I am the one being unrealistic with the expectations.

Nichole is our favorite Tech! She is always so timely and professional with us!!! She is truly a…read moregem and just so genuinely valuable and could not ever be replaced.

we just had Nichole come treat our property. Nichole was incredibly professional and kind and…read moreanswered all of my questions. They also showed up less than an hour after I called. I explained my issue with wasps ants and spiders and Nichole addressed all of it. I have so much more peace of mind now after talking with them. Nichole also made it clear I can reach out again if anything else comes up. overall a 10/10 experience and I am so happy with the service Nichole provided.

Easy to communicate with, offered different service plans and prices. Time will tell if pest issue…read moreis resolved but so far it's good.

Leigh Hunter is the tech that sprays at my house. He's a…read morevery courteous knowledgeable guy. Always takes good care of us. I'm a 70 year old disabled veteran and I'd recommend this company.

Recently hired Good Life for our 11 month Inspection…read more Easy to book. Easy to communicate. They were in and out of our home with a detailed list of what they found in about 4 hours. Emailed us photos along with the list. Impressed with their service. Thank you again!

Working with the team at Goodlife was a fantastic experience! We appreciated the thorough job they…read moredid on our new home inspections and they were even able to find things that our sellers previous inspection missed. They were extremely detailed and walked us through all of their findings. We also had them replace our water heater which again was a great experience! Kept us in the loop on what was happening and got us back up and running quickly! Can't say more good things about this group and special shoutout to Marc, Ray and Pavel!!!

The tech, Ben, was on time even earlier from his predicted ETA during the follow up...Ben…read moreapproachable & was very understanding about the small extra need that I neglected to a do during the 1st service & was thorough making that happen. David, even though he already had a prior engagement... again, went out of his way to quickly help in reminding me that I was on schedule to be serviced today for a follow up w/tech, Ben, who later texted me with an ETA. Thank you so much!! I DO FEEL valued as a customer, so far!!

I had these guys for a little over two years, customer service was excellent when I started... It…read moreeventually went down the hill, I don't think they're a bad company. I just don't think that they're able to deliver on their promises. I think they're really good for like six months, but be prepared to look for a different company wants your year. Long contract expires.

Very thorough, professional, and priced well. Communication…read moreis great as well.. I would definitely recommend.

Had this pest control company for roughly 8-10 years when I owned my house in Rancho Cordova…read more They were always great with service and always had friendly employees. Plus they kept me at the same great price the entire time!

joshua was great and very thorough. went over every part of the home. thank you Twin home inspectionread more

Recent home buyer in the Sacramento area who had their inspection done by them and now has mud…read moretubes in my house indicative of termite infestation. They also offered a 50% off for inspection and future treatments. First red flag: when I asked the person on the front desk if I should scrape / clean part of the mud tubes, she said yes. Just make sure to take a picture of it. When most suggestions say not to do this. I asked for a WDO- wood destroying organism inspection of the whole house, which is also outlined on the email and was quoted for. When the inspector came by, he literally only looked at the area of the mud tubes, asked to go outside (I have a crawl space) and already diagnosed the problem. His name is Derek Mills and he has 18 years of experience and does not seem to really care about the condition of your house. I literally asked him if he was supposed to look at the interior of the house, and he said "no", and explained he didn't need to. When I called another company for a WDO inspection, they had told me they are supposed to look under the crawl space and spend a minimum 1 hour on the inspection. Derek was there for less than 15 minutes. There was no follow up of when he was going to go back. No email. I sent an email and called, and did not receive a single phone call. Please, do not waste your time and effort with this company for inspection or treatment. Especially if you care about the management of your home. They are poor communicators, with inspectors that do not care about the condition of your house. At least, for branch 2/3 termite control.

Good life are exterminating gods! Nathan and his team did an excellent job with my termite…read moretreatment. They also had other skills and replaced the effected siding on my house. Nathan came out to my house right away for evaluation. He was incredibly knowledgeable about my termite circumstance and he offered honest and affordable advice for treatment options. It's been a few months now and I have not seen any new termite tunnels on the ground or in the siding that was fixed. Thank you so much.

Cute but pesky squirrels built a nest at the top of the tall column on my front porch using…read moreshredded cedar from my garden. Then they started gnawing through stucco and into the substructure. I tried various humane ways to get rid of them, from squirts from my hose to my impersonation of a wild predator, which amused my neighbor but wasn't effective. Finally I called Good Life. The technician they dispatched cleared out the nest and repaired the damaged stucco. He did an awesome job matching the existing stucco color. Then he applied a pest solution he called "hot foot" which apparently squirrels hate. It worked. The squirrels haven't been back. As an added bonus, the technician changed the second story light bulbs above my porch that required a super long ladder and some risky, heart stopping maneuvering near the top rung. He fearlessly accomplished the task for which I truly grateful. He installed LED lights with a 40-year lifespan so they should outlast me. Thank you, Good Life. Great work!

Noble Way has been helping us out for years. JJ always comes out on time and takes great care of…read moreour needs. He always explains what he is doing and the results are obvious. Always go local when you can.

(1/5) My family has…read morebeen loyal customers of Noble Way Pest Control for many years, which makes this experience even more disappointing. About four years ago, we got a friendly family dog. On a few routine maintenance visits in the past, the technician arrived while our dog was in the backyard, and the service was rescheduled. We completely understood that decision and never had an issue with it. Recently, however, we developed a wasp nest that needed treatment. We scheduled an appointment, but no one showed up. We later received a last-minute email explaining the technician had experienced a family emergency and that our appointment was being rescheduled for the following week. We completely understood and had no complaints. Unfortunately, the rescheduled appointment came and went with no service and very little communication. We still had the wasp nest and were left wondering what was happening. Shortly afterward, we received another last-minute email stating they would be coming out on a Tuesday. They never confirmed that the new appointment worked for us, nor did anyone contact us beforehand. The technician arrived unannounced while our dog was in the backyard. Because we had no idea they were coming that day, we had no opportunity to bring our dog inside. Rather than attempting to coordinate another visit, Noble Way cancelled the appointment and then called to inform us that they would no longer provide service to our home because there had been "too many incidents" involving our dog. It's frustrating to be dropped as a long-time customer for circumstances that were largely created by their own scheduling and communication failures. Had they simply communicated with us before arriving, we would have happily put our dog inside. Instead, they repeatedly cancelled or rescheduled appointments with little notice, then blamed us when one of their unconfirmed appointments couldn't be completed. The lack of communication, poor customer service, and unwillingness to work with a long-standing customer were extremely disappointing. I cannot recommend Noble Way Pest Control based on this experience.

Professional, courteous. Got the job done. Highly recommend. Thank you for your excellent service!read more

Use API for our pest control needs and our tech Steve is a great asset to your company. Great value…read morefor what we receive. Steve's pleasant demeanor is helpful when dealing with such delicate needs as pest control and housekeeping. He is always on time and always willing to accommodate our needs to ensure adequate service.