This is kudos for Alexander and his manager Hunter. They were on their break, but we're willing to…read moresacrifice their own time to help an old couple in need. I had crossed the crosswalk on Pacific Highway and 320th and Federal Way when I noticed a van was broken down. Bob and his wife Anne said that their battery was dead. I managed with his help and also with two other good Samaritans to push it into your parking lot and that's when Alexander and Hunter were able to help us get into one of the parking spots until AAA arrived. It's service like this That makes harbor freight tools or go to when we need to do a tough or serious job. Thank you guys for giving us serious service when we need it.

The manager Char was such an amazing help. My father in law and I drove around to 3 different…read morelocations and the employees there didn't seem invested in helping us at all. We were told the system said they had them but that it must be wrong (despite never checking the back) because they didn't have them. We finally called the Federal Way location and Char answered, she was very kind over the phone and checked both SKU's then told me she wanted to confirm they were there in the back. She got back on the phone a minute later and said she had both in stock and would hold them till we got there. When we got there they were very busy but she immediately greeted us and said she would be right with us (she must've seen the SKU slips in my hand from the other store) because she goes "Oh you must be Tanner! Give me one second and I can help you guys"! I have worked and managed retail stores for years and she exemplified the exact customer service I would hope all my employees would display. I was very impressed and would certainly go out of my way to visit this location again! Thank you Char! We got a great deal for the Presidents' Day Sale too!

Johnsons always has what we're looking for. Love their hardware section. If I'm ever in need of an…read moreobscure screw, nut or bolt, I've always been able to find what I'm looking for and they are sold individually too. It's nice to not have to buy a large pack of something if it's a one-off need.

I'm supporting more local businesses like Johnson's Home And Garden. It's nice and big with lots of…read moreunique things to choose from. I've not yet walked throughout the store to see everything they carry. Super helpful staff and prices are pretty good

Yesterday I raced over to Tacoma Scew in Georgetown. I knew I was going to get there with less than…read more5 minutes before they closed. My son and I walked in the door and were immediately greeted by one of the employees. We explained our need and the gentlemen took care of us quickly and professionally. I decided to do a review because the employees could have easily had a sour attitude with me and my son walking in so close to closing time and asking for something so small, but they didn't! They treated us kindly and professionally and it seems that is more and more rare these days. Keep it up Tacoma Screw...I see you and I appreciate you!!

Anytime I need a fastener or speciality fastener, the only place that I go to is Tacoma Screw…read moreCompany. There selection is second to none. The service is outstanding! Today was no different. I had Jeremy who did a fantastic job for me. He was prompt, curious and extremely knowledgeable. I will definitely return with employees like Jeremy! Martin (Marty) M

New store location. I visited on 4/12/25. The store is pretty huge compared to others I've shopped…read more The store was pleasant to shop with not so many customers. It was nice, clean and well stocked. They offer an array of tools, equipment, supplies and more for all DIY projects and Professional projects at the lowest prices. They offer exclusive member perks, weekly promotions and coupon deals. I purchased four ammo cans that were on sale. I had a slight difficulty in locating them. They were not in the front location where they usually showcase what's on sale. An employee walked me to the rear section of the store where it was located tucked in the corner. He was nice and friendly and walked me up to the register where another employee assisted with my final checkout.

They do amazing job at this Mclendon by far the best the mclendon around Shay really helpful and…read moreMichelle now's her snacks Kenny now's about wood Jonny now's all about plumbing Hellen sure knows her paint great job

I love coming to this hardware store the employee Tara is such an amazing person very helpfulread more

Love this place and have for the last 30+ years. Great tools and supplies. Thank you.read more

Employees don't seem knowledgeable about the products; they are curt and condescending. I don't…read moreknow why they treat their customers badly. Not all of them are bad, of course, hence the two stars, but twice I was treated in a less-than-ideal way. One dismissed me with short, uninformative answers; the other was outright rude on the phone when I called for information on an expensive piece of equipment I ordered from them. I won't shop there anymore.

I rarely come here but when I do, I enjoy shopping at HomeGoods. They offer a variety of…read moremerchandise for all your home needs: Area rugs, kitchenware, furniture, dinnerware, bed linens, home decor, art pieces, picture frames, dog furniture/toys, glassware, lamps mirrors, snacks and so much more! The employees are nice.

My first time visiting this store in Washington State on Friday afternoon, 11-03-23. As I entered,…read morenoticed a whole lot of Christmas decorations right near the entrance. Saw a lot of the usual amount of Christmas Tree ornaments, Santa Claus statuesque figures, Snow Globes, Gnomes, Reindeers, Wreaths, Garlands, etc. Also noticed many home decoration items such as picture frames, candles, vases, things for the kitchen, bathroom novelties, bedroom stuff and many more. Great selection for house decors! Prices are decent, comparable to most stores alike. Recommendable to others.

The kids come for the free popcorn, I come for the hardware! I'm here almost every day looking for…read moreat least one item. it is rare that I don't find what I am looking for. The next closest option is in Buckley. Very thankful to have True Value in Enumclaw! The staff super helpful and knowledgeable. They even remember your rewards info if you visit enough! Pro Tip: Sign up for their Rewards Program via phone number or email online. You get coupons and other incentives on purchases. It also makes returns a lot easier if you've lost your receipt.

I'm always greeted at the door and if I need help employees are right there to offer assistance…read more Selection is good enough for a local hardware store, but of course, they can't stock as much as a big box store. If a customer has a problem with selection or pricing they are being ridiculous- small stores cannot compete with Amazon or Home Depot. Customers should support local and be happy it is an option. I'm glad Gateway Tru Value is here.