1. Ace Relocation Systems, Inc

    1. Ace Relocation Systems, Inc

    0

    San Jose, CA

    Ace Relocation Systems, Inc

    3.3 (143 reviews)
    Closed 8:00 am - 12:00 pm

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    Services - Ace Relocation Systems, Inc

    In-state moving

    International moving

    Out-of-state moving

    Ace Relocation Systems, Inc Photos

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    Anh T.

    Be careful! A returning customer here, but I now learned that just because you previously had a smooth experience with this business doesn't mean you would get the same when coming back. We hired them in 2021 for cross-country move without any problem. However, this time (Sept. 2023) they are dishonest in how they presented and explained their quote to have you sign a contract, vs. what they would later demand you to pay. We hired Ace Relocation/Atlas Van Lines (San Jose branch) for ~$10K to move our stuff from San Francisco to Washington DC. Contract/registration number RB327040, Pickup date 9/1/23. After the moving consultant (Darrin L.) visited our house in-person in order to construct an accurate estimate, we were presented with a quote and a BINDING contract, about which Darrin emphasized that there would be no extra charges unless we tender additional household goods (which did not happen). He also emphasized how professional and transparent his company was, compared to other moving businesses nowadays in the market. His quote was higher than other quotes we received, but we still decided to sign with them. Now, two days before our scheduled delivery and as we were making the payment, we noticed that the total amount was $687.68 higher without any explanation! As we inquired, Ace Relocation/Atlas responded that their driver would not be able to get in our destination using his tractor trailer so a shuttle charge will apply. This is unacceptable for several reasons: First of all, our destination address is located right on a main street of Washington DC with 4 lanes, so if their truck were not able to get there as they said, I promise you their truck wouldn't get to yours no matter where you live! Second of all, both pickup and delivery addresses were provided upfront BEFORE their binding quote was constructed and presented it to us. Therefore, it is entirely their responsibility to determine whatever would be needed for them to deliver and made sure it was incorporated that into their quote. Third, as shown in the photos attached, a line item for "Accessorial Service" with $687.68 (the exact same amount they now ask as an extra) was already included in the binding contract, which Darrin the moving consultant explained to me before I signed the contract that it was for a shuttle service! The way Ace Relocation presented a quote to customer and then charged extra is very dishonest and upsetting. Unless they keep the total charges as in our signed contract and deliver our stuff as scheduled without any damages, we intend to share this experience in every consumers' platform that we can.

    Antique basket stuffed into a box, no protection
    Dona G.

    I am thoroughly disgusted with this company! I had a 2 stage move out of my home. First, they packed things that I told them I needed for my 1 month stay; under ware, socks, daily clothes & my "purse". I got my purse back, but I had to purchase new clothes. No one returned any phone calls to remedy this. Then to get my household goods delivered I had to pay their delivery & storage fees that were in excess of $10,000 above what I was quoted. I have asked for an accounting of these charges, but have not received any. Plus, I have missing items and broken items. I DO NOT RECOMMEND THIS COMPANY!

    Excellent Service
    Bill K.

    By far the best experience moving. Very professional. From Eric coming over a couple of times to the coolest guys packing our furniture and valuables. Top notch for sure!

    Large and heavy exercise equipment, no problem!
    Kristie A.

    I'll start by saying that our family has moved cross country three times in the last 8 years, and my in-laws and husband moved with the military throughout their careers in the Army. Ace relocation has done a phenomenal job at helping us with our most recent move. Scott Cramer (estimator), Jeanette and Michelle (office coordinators) and the entire team with Nate have been extremely professional and exceeded our expectations. Their care and protection to our furniture has surpassed that of prior professional company moves. We just loaded today, and will receive our shipment in about a week. I'll update the review if we encounter any issues on the other end. They not only made our move day as least stressful as possible, their prices were extremely competitive compared to other large companies. Highly recommend Ace for your local or long distance move!!!

    This was the truck number.

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    9 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    12 years ago

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    11 years ago

    Joey and Steve were awesome. I have done 3 corporate moves now so they were the 5th set of movers is had. The best by far.

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    8 years ago

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    12 years ago

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    9 years ago

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    9 years ago

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    12 years ago

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    Page 3 of 4

    Ask the Community - Ace Relocation Systems, Inc

    Review Highlights - Ace Relocation Systems, Inc

    Stuff happened on time, the moving guys were pleasant and competent and dealing with Eric was a good experience.

    Mentioned in 23 reviews

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    Silver Creek Self Storage

    Silver Creek Self Storage

    4.9
    (197 reviews)

    I wanted to give a 5 stars shoutout to Silver Creek Storage. Even though I ultimately didn't go…read morewith them, it honestly had nothing to do with their service. I really had my heart set on a drive-up unit because I know myself well enough to know I'd eventually get frustrated lugging all my belongings onto a cart and rolling everything through the hallways to my unit. Right from the beginning, I received a message from their team, Melissa and the communication was incredibly prompt, friendly, and professional. Mark and Val greeted me when I arrived and Val personally showed me the two storage units I was interested in. Let's put it this way -- their drive-up units are so popular there's actually a waiting list for them. As Val walked me through one of their newly built climate-controlled buildings, it honestly felt like Fort Knox with how secure and well-maintained everything was. The property was spotless, modern, organized, and gave me a really safe feeling knowing belongings would be protected there. Even though I ended up needing something different for convenience purposes, I still wanted to recognize the great customer service and positive experience I had here. You can tell they genuinely care about the property and the people renting from them. I wouldn't hesitate recommending Silver Creek Storage to anyone looking for a clean, secure, and professionally run storage facility. They currently have awesome promotions rates for 2 - 4 months!!!

    Very friendly! Great to support local business. Clean, climate controlled. Great price! Only qualm…read moreis that I get zero signal when inside the building of my unit.

    Lunardi Moving & Storage

    Lunardi Moving & Storage

    4.8
    (562 reviews)

    I needed to pack my home for a move. Lunardi moving and storage answered the phone, scheduled my…read morejob right away, and followed through at every step. They sent two wonderful guys who were so efficient and hard-working. We were not able to finish everything in one day so I requested that they come back the next week for another session of packing. Both times, they arrived exactly when they said they would and brought all the moving materials in their truck so I did not have to pre-buy anything. I even needed special boxes for artwork and wine bottles and they provided those as well. I thought the price was very reasonable for what they did. I was not able to use them for the moving truck because I am moving out of state. (However, the owner said he would soon be getting the out-of-state license so that will be a service that is available in the future.) I'm happy to provide my highest recommendation for this company and the people who work there.

    Finally getting around to a kudos review of Lunardi Moving Services…read more Executive Summary: Pros all the way. That said, the details: We were recommended to Lunardi for our short distance move within San Jose by friends who had previously contracted with them for their own local moves (Silicon Valley). We had them move our "packed to the gills" 1400 sq ft home plus loaded two-car garage to a slightly larger home about 2.5 miles away from each other. Initial price quote was a bit higher than a couple of the other companies contacted but felt it was worthwhile and still reasonable given that they were a "friend-recommended" company. Our final payment amount did come out a bit higher at the end of the day but that was due to OUR adding more to the load than what I originally told them that required a second round trip. On top of that, we had them haul away and dispose of a number of large items that we decided to not hassle with selling or otherwise disposing of ourselves. (Large cabinets, desk, chairs and more.) The moving crew was on time, started right in as soon as they got to our place and took extra time being VERY CAREFUL with our more fragile items (and honestly, items that weren't even what I would have considered that fragile). Meaning: they went over and above by plastic wrapping and padding things that I personally would have just thrown in a truck! Special notes: They also moved our baby grand piano, taking care to disassemble the legs and top, wrapping everything with padding and reassembling perfectly at our destination. When I moved a dozen years ago, I had to have a specialty mover move the piano so this was a definite plus!! And, on top of that, they moved a very large "crafting cabinet" with swing out doors (that contain integral storage making it double deep) and moved it into its destination room whose entrance hall way and door was barely wide enough to fit through and required a very tight turn/maneuver to get it in! I had walked away from watching them in the tight hallway (see pic) to do something else and when I returned less than five minutes later, it was in the room exactly where it was supposed to go. I was scratching my head wondering, "How did they do that?!" But no matter, they did! They were also careful in making sure that related items (like TVs and their remote controls or tables and their legs) were bundled together and securely affixed to each other so it minimized our having to look all over for items that went together. That was much appreciated. All in all, they made our move very smooth and efficient. If I were moving again - which I NEVER want to do again, haha! - will call Lunardi first. Special shout out to Daniel Navarro, our "moving consultant" at Lunardi for being prompt, courteous and a pleasure to work with. But, have to say that everyone on the crew were excellent! Yup, pros all the way!

    Zavala's Mini-Storage

    Zavala's Mini-Storage

    4.4
    (20 reviews)

    I Shopped around for reasonably priced Storage facility in my general area, what I found were…read moreexpensive and out of my range financially. A close friend then told me about Zavala us Mini Storage on Tully Road across from the East ridge Mall and next to Reid Hillview Airport. What a great find ! The business grounds are always clean and well kept. This storage rooms are good size and better priced than any I'd looked at. Zavala is family owned and run. The front office desk clerks are informative polite and helpful. I've rented there for near a year now and will continue to.

    Zavalas is a great place with low break ins and it utilizes the TSA from the airport security that…read moredoes patrols along their fence line often and all night. The neighboring public storage has a ridiculous number in comparison (check reviews). They do not do auctions. The price starts a little lower but climbs very very fast. It seems like they want the quality customer that's been with the. For years to pay top dollar but still invite new renters with considerably lower prices. Regardless, after being there about 7+ years im paying 300 for a 10x20 that is not accessible after 5pm or open on Mondays. The staff- the staff has always been very helpful and understanding with any questions , concerns or problems. They also have some boat and RV parking For a reasonable price. Credit card is usable but a hefty fee is included. Port a potty on site, no food or beverage's available for purchase. I think they have locks and other storage related items

    Ace Relocation Systems, Inc - movers - Updated July 2026

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