We went here for the holiday train ride. It was absolutely fantastic. We did purchase the parlor…read morecar option which is the first class accommodation. It was well worth the extra money. Plus you get parking right up next to the train car. The parlor car offered spacious, comfortable seating, VIP time with Santa Claus, a hot adult beverage, or nonalcoholic version, bottled water, snacks, Christmas cookies, and a great narrative of the ride. You're also allowed to walk the length of the train, but you need to have a wristband so you can get back into the parlor car area. Be prepared for lots of traffic as you drive to the train station from other parts of the Bay Area. Traffic is bad during the winter if not always. The train leaves right on time so you do not want to be late. Also, the railroad provides very detailed and helpful instructions about how to get to the depot and how to navigate the parking and other systems. They have outside train cars and inside train cars so you can choose what type of seat you want. This is definitely been worth the money and should become a holiday.

We love this train! Only been for Train of Lights and an amazing experience each time! Getting…read moretickets is a bit stressful but I managed to grab tickets for our party of 9 for a Saturday! They let you bring food and drinks on as long as you clean up after yourself. The ride was relaxed, the train had different festive decorations per car, the kids had a blast and Santa was on the train and so friendly! 10/10 would ride again!

Hidden gem in the east bay! Definitely worth checking out if you're already at the Tilden steam…read moretrain. Sunday afternoon train ride with the kids is so much fun. The volunteers are very knowledgeable too and a pleasure talk about trains. Will be back thanks!

We had an amazing time! Tickets were $3 per person for the bigger train and it was scenic,…read morebeautiful and fun! The small train is free. Volunteers also operate the smaller train which is donation based so be sure to donate and thank them! There were lots of different props around the area and it was super nice viewing the props and exploring the backlands of Berkeley! The line moves fast too and the park is very cute otherwise. Afterward, it's about a 10-15minute drive back to Berkeley's campus so it's pretty close by to lots of other attractions! Definitely check it out if you're in the area! Bring your kiddos too!

Holiday train review - Absolutely spectacular and warm heartening experience for our 3 and 4 year…read moreold girls! I don't know what other low rating patrons are expecting... fireworks? High class service? Jazz band playing in every train car with speakers interconnected? We came expecting nothing and ended up having an incredible experience with beautiful decorations well suited for a sweet, memorable Christmas train experience. Online reservations were simple, easy to obtain, and a lot more affordable compared to the exorbant Polar Express tickets. We're extremely happy that we chose this over Sacramento's Polar Express. It's obvious that their staff spent a lot of time putting work into the trains inner and outter decor - beautiful and creative! Parents and adults FYI - on your way to your reserved train car, there's a small bar after boarding the train. It's very important to load up on your magic drinks before heading to your seat. (Drinks.. not drink! But drink responsibly, of course.) Parking isn't far and although limited, it shouldn't be a problem with reservations handled appropriately. We sang a few Christmas songs with the elves, threw snowballs at the grinch (best part, IMO), met Santa, and had a little fun at Santa's (little) village after the ride. Every sip of their hot cocoa (included with your tickets) was warming and delicious, perfect for cold weather. Couple of cookies came along with it, perfect for our kids to snack on. Overall, this was an incredible experience for our kids! Service was fantastic, ambiance was very jolly and felt like home, staff members are very friendly, and the experience is fantastic for all occasions - family, friends, and dates! The memories are ever lasting and hopefully it becomes a core memory that lasts a lifetime. Highly recommended to experience, at least once, for your little loved ones. We'll be back next year!

We were NEVER SERVED ANY FOOD during our 2-hour Tea Train and could barely get water…read more About 30 minutes after boarding we were given hot water but no tea bags. We eventually found our own. Refills of hot water, cream, and drinking water required chasing down staff. After 45 minutes we began asking where the food was, while people in another section of the car had already ordered and eaten their meals. Staff kept saying the food would come "soon." It never did. At 1 hour 45 minutes the staff disappeared, and the train returned to the station at 2 hours. No food and no explanation. I had to insist on speaking with a manager and got a refund. I still don't understand how this could happen.

The train ride is slow but comfortable…read more If you're trying to catch the first ferry into the city for the morning commute be warned. There are two trains that funnel into the 6:30am ferry. One arrives at 5:58 the other at 6:21. Be warned the ferry is FAR from the train depot. I am a very fast walker and have come within seconds of missing the ferry almost every time. The ferry does not board at 6:30, it LEAVES at 6:30. There is allegedly a shuttle to connect the train to the ferry but it's nowhere to be found at this hour. I'm not sure who designed this terrible layover time but be warned if you are even the slightest bit slow you will miss the ferry.

Great service! On time! Danny and Mike were fantastic employees assisting all passengers!read more

This train is great for those who live in busy spots of Marin to Windsor. Unfortunately this train…read moreis just a pretty spectator but not a consistent or reliable commuting train for me. I understand why it doesn't connect to the Bay Area other than the Marin people rejected it. The late night time are horrible and it doesn't go south after 7pm weekdays. For a commuter that's just a miss that they can't run it until 9pm like Bart. Marinites and Sonoma people are way too jealous and share nothing. 1 - It's CLOSED on every major holiday. They write all the time asking about how to get more ridership yet have 0 consistency. 2 - Entitled passengers as I finally had to take a photo. I've been on this train over 100 times and over 25 of them have had entitled riders who will not share seats. At this point I just let them complain and sit down anyway. You don't own the seats nor can you save seats for people jumping on in 30 minutes. The train really only goes 1 hour one way from larkspur to Windsor anyway.

This was my first time ever in downtown Santa Rosa and as my boyfriend and I stopped to check out…read morethis old train station they were giving away free train rides well, via horse and carriage!! I've actually never been on a horse in carriage so we stood in line for about an hour and got a free ride! It was so cute and authentic, and the gentleman giving us a ride, even dressed up old-fashioned like from the Late 1800s maybe 1900s return of the century regardless!! Such a cute quaint little town and I really loved this train shop and the old-fashioned authenticity of all the information they gave on Santa Rosa!! I definitely wanna check it out again!!

bro did NOT HAVE TO... but totally showed compassion and major respect to him, i was struggling as…read morea homeless man trying to get to a courtdate 100 miles away, and not that he asked me for an explanation, because i had enough cash, but when he saw that i ONLY had that much money, he blessed me with the courtesy ride. i will not forget this genuine act of compassion and display of good character. feb 10 last route of the night south outta stockton, tha k you bro and GOD BLESS YOU AND YOURS!!

I don't like driving so I enjoy taking the train. After COVID, they had people coming around…read morecleaning the doors and areas people touched. Now it's back to normal cleaning and the car I was in was not very cool in this 110+heat. I had a cheese stuffed pretzel, Cutwater Margarita and a bottle of water$13. The employee was very personable and friendly. It's still a great way to travel and not very expensive. My round trip ticket to Sacramento cost me $58. Cheaper than gas!

The air train is used at the San Francisco International Airport. It goes from terminal one to…read moreterminals two and three. It runs every five minutes and saves on the walking. It is quick and fast.

After both leaving San Francisco and coming back home. My experience with the Air Train has been…read morephenomenal. This thing is quick, efficient, smells nice. If I could I would ride AirTrain all day long. I love the AirTrain.

Do not. Do not. I mean, do not waste your money. This was the most non festive train ride ever…read more You go through the waste land of Santa Cruz. Bums on the tracks smoking crack, in a tunnel that looks like it's going to break anytime, and through industrial places that smell awful. You start at the boardwalk, go 30 minutes into industrial land, and go back 30 minutes. Staff? 10/10 make the experience the best the can with Santa, candy canes, hot apple cider, and sugar cookies. One staff member was blowing bubbles with 2 bubble guns the whole time. I am so severely disappointed in this experience. Never would I ever recommend this ever.

Me and my friends spent over $200 and it was awful. The narrator sounded intoxicated and was…read moreincredibly inappropriate. Making crude comments about "eating burritos to sober up" and referring to the train as "an adult train" despite kids being there. He was rambling about nothing and killed the festive vibe. I didn't learn anything about the history of Santa Cruz or the history of the train. Almost nobody decorated their house this year and we just went through an industrial area and as the narrator called it a "shanty town" with homeless people. Cider was hot and there was cookies. Staff were doing the best they could with what they got, but it felt like a bad trip in a fever dream. Please spare yourselves, your children and your wallet from this experience.

Station is adjacent to some new looking apartments and near a private school and other businesses…read moreincluding a grocery store. It has a single platform. It definitely needs security and needs to be cleaned more often. You can't use the covered bench because it always smells like pee. kind of ridiculous.There has got to be some way they can do better there. the people who need to use this station deserve better for the fare they pay.

My go to station when flying into the area (OAK) and visiting family. As of 2026, it's the end of…read morethe line going into the East Bay. I use the station quite often because I try to save my family time and inconvenience from driving me to or picking me up from Oakland airport. Also handy to use if I want to go to the city (San Francisco) from this area as well. Luckily, I haven't had to use it to do the daily work commute, which I heard is pretty hectic and brutal in terms of crowds. But my personal experiences this is always been pretty easy to figure out. This location is pretty centrally located to San Ramon, Pleasanton, and of course, Dublin.

Review #1,025 Posted on 3.27.26…read more We came to the Dublin/Pleasanton station on Friday to hop on BART to the City. This station sits right along the 580 freeway on the west bound side. The garage is a garage, and is $3 a day, less chance of your car getting broke into here which is nice. Trains don't come as often, but it's a convenient way to roll to SF without driving.