A11 responded and showed up the same day to diagnose the problem. Parts were ordered and they…read morearrived only a few days later to complete the repair. Val was very personable and did a great job of explaning the problem, what would need to be replaced and sent a reasonable quote for parts and labor. I would highly recommend Van and A11 Appliance Repair to others.

Great Customer Service!!! Val was very nice and he very…read moreknowledgeable about washers/dryers, dishwashers and refrigerators in terms of care, repair, operation and maintenance. I learned a lot. I really like how he explained everything before, during and after repair work. He worked diligently to repair my washer and even though it was beyond repair, he gave me other options to consider. The company was quick to make repair appointments and were right on time. It was very easy to call or text the service provider with a question and actually get a response. I like this company, there was no up sale only the business at hand. Prices are reasonable and the value of the service you get is worth it. Thanks Val

Had an issue with my AC so I called them up and they had someone at my house within the hour…read more Repair guy was nice and professional and fixed the problem quickly. Fair price, no upselling. Great company. Would 100% recommend.

This guy was great! Needed someone to swap out my old Nest for an Ecobee thermostat and add a C…read morewire. I had never met him or worked with his company but he was amazingly knowledgeable, friendly, and eager to help. His price was great and he came out early the next day to help me around my own scheduling issues.... I absolutely recommend him. Personally, he's my new go-to guy for any AC issues I have in the future.

Have used Quick & Pro twice now for Washer and Dryer repair. Prices seem reasonable and Garry has…read morealways been quick to respond to my service requests & questions. The tech, Edmon is very friendly, respectful and super fast. He's definitely quick and clearly a pro. Bonus points for his valuable tips and advice on our machines!

Went on Yelp to find a tech to repair my washer, that was not draining…read more While others offered a fee to come out and asses. This company was able to tell me what it was and the exact amount to fix it. They gave me an appt the next day. Very communicative. Once out. Extremely professional. Clean. Knocked out the job. I hope I don't need them, but if anything happens to my appliances, they are the Go2. Thanks Edward & Edmon.

This version keeps your voice, explains what actually happened, and gives MGR credit without…read moresounding like a commercial: Updating my September 2025 review because I think it's only fair. Back then, I could not get ahold of MGR for over a month and eventually Choice reassigned my claim to another company. What I learned this week is that MGR had no idea the ticket had been reassigned. From their perspective, the claim simply disappeared. Fast forward to this Sunday. I submitted a new claim around 6 p.m. and was scheduled for Monday between 1 p.m. and 5 p.m. Unfortunately, it looked like history was repeating itself because I waited all day and nobody showed. I was beyond frustrated, especially since I had been calling since early that morning. I finally got ahold of AH Ashot, and he was incredibly helpful. He squeezed me in for Tuesday morning at 7 a.m. and took the time to explain what happened. It turns out they had been calling the phone number on file through a phone service that my phone automatically blocks. I had provided an alternate number to Choice, but that information never made it to MGR. Not their fault. AH Ashot and DG David arrived Tuesday morning and got right to work. My refrigerator had completely stopped cooling. The freezer had defrosted, meat juice was everywhere, the ice cream was soup, and all of my dairy products had spoiled. It was a huge mess and an expensive loss. The best part? They had the part with them and fixed it during the visit. No waiting weeks. No ordering parts and hoping for the best. They were professional, knowledgeable, and genuinely pleasant to work with. After talking with Ashot, I realized the situation back in 2025 wasn't what I thought it was. Sometimes things get lost between the warranty company and the service company. What I can say is that when I finally connected with MGR, they showed up, got the job done, and treated me well. Thank you, AH Ashot and DG David. You turned a very frustrated customer into a happy one.

Our experience with MGR Appliance Repair has been an absolute nightmare from beginning to end, and…read moreafter multiple visits, missed appointments, contradictory diagnoses, and technicians actually leaving our refrigerator in WORSE condition than when this started, our refrigerator is STILL not fixed. We are now having to switch to an entirely different third-party repair company. This started on a Friday when the freezer drawers on our refrigerator stopped working. The refrigerator/cooling portion itself was still functioning. The first MGR technician arrived, took one look at the refrigerator, said it was too heavy, and refused to work on it. He left without diagnosing or repairing anything. When I called MGR, I was told the issue was apparently our flooring and that they would only send someone back after WE moved the refrigerator ourselves. Fine. My husband moved the refrigerator exactly as requested. We called them back--and suddenly they still wouldn't send anyone. We were told we'd have to wait until the next day. Saturday came. We were never given a proper appointment window. A technician showed up around 9:30 a.m. while we were out. We were told they would return within 1-2 hours. We waited. At approximately 4 p.m., we received a text saying they weren't coming. Then Monday arrived and two technicians finally came out. My husband moved the refrigerator again so they could access it. They found what they believed was a leak, but instead of simply addressing the original freezer issue, they decompressed the system and shut down our refrigerator. Let me emphasize this: BEFORE MGR's technicians worked on it, the refrigerator portion was cooling properly. Our problem was with the freezer and convertible drawer. AFTER their visit, we were left without a functioning refrigerator at all. And somehow, it gets worse. MGR later sent out a THIRD technician. That technician told us that the SECOND technician's diagnosis had been WRONG. So after MGR's second technician diagnosed the problem, decompressed the system, and left us without a functioning refrigerator, their own subsequent technician came out and contradicted that diagnosis. At that point, what confidence are we supposed to have in this company? And after ALL of this, the refrigerator is STILL NOT FIXED. We are now changing third-party repair companies because we have completely lost confidence in MGR's ability to properly diagnose or repair our refrigerator. The lack of communication alone would have warranted a bad review. The missed appointments alone would have warranted a bad review. A technician refusing to even attempt a diagnosis because the refrigerator was "too heavy" would have warranted a bad review. But somehow MGR managed to combine ALL of that with contradictory diagnoses from their own technicians and leaving our appliance in worse condition than it was when they started. For anyone being assigned MGR through a manufacturer, warranty company, or service plan: document EVERYTHING. Take photos and videos of your appliance before they touch it. Keep screenshots of appointment confirmations and cancellations. Write down exactly what each technician tells you--because in our case, MGR's own technicians couldn't even agree on what was wrong with the refrigerator. I wish we had never allowed MGR to touch our refrigerator. After everything we've dealt with, we're back at square one--except now our refrigerator is in worse condition, we've lost an enormous amount of time dealing with this company, and another repair company has to come in and figure out what actually went wrong. Avoid MGR Appliance Repair.

Paul at Pacific Appliance Repair Services is absolutely outstanding. I called him to repair the…read moreigniter mechanism in my GE Monogram built-in cooktop, only to learn that the necessary part had been discontinued and was no longer available from GE or anywhere else. I honestly thought the appliance was done for. Somehow, Paul tracked down the impossible-to-find part and restored my cooktop to like-new condition. His persistence, resourcefulness, and expertise truly saved the day. Thank you, Paul -- I couldn't be more grateful!

Excellent service repairing my commercial size refrigerator. Mir made the house call, was friendly,…read moreand on time. He Explained the problem to me completely, got the fridge working and charge me exactly what I had expected. I would not hesitate to use him again.

My experience with OTHER appliance repair services has often been quite less than satisfactory…read more Happily, TJ is an exception in that they do excellent, prompt, and reasonable service. Above all, I find them honest and trustworthy where their competitors I've used are not. They SHOULD be certified for Subzero service but there is only one company in all of California that is and my experience with that company is quite disappointing. By their service agreement (which gives them the entire state with no competition) they are SUPPOSED to deal with certain emergency issues (like my freezer stopping working) expediously and THEY couldn't/wouldn't schedule for nearly 3 weeks, their excuse being "we are very busy." Enough said?

These guys are amazing !!!…read more I vouch for these guys fully. We had trouble with our washing machine/dryer and we called these experts to help us diagnose the problem. Nick arrived on the scene and he was a complete pro. He used his tools, did his tests, and not only explained things easily for me to understand, he told me what was wrong (which nothing was actually wrong). He was not only an honest man, but this is an honest company. The service was thorough, the value of the check was fair, and their professionalism shined through like no other. Again Tj appliance repair and nick were amazing ! Thank you for this service

I highly recommend Billy Goldstein of Appliance Repair and Service. Billy came to my home and did…read morean exceptional job cleaning my dryer vent and thoroughly servicing and cleaning my washer. He was professional, knowledgeable, courteous, and took great pride in his work. It is rare to find someone who is so dedicated to doing a job right. Billy was meticulous, explained what he was doing, and left everything clean and working beautifully. His attention to detail and commitment to customer satisfaction truly stood out. If you need service for washers, dryers, refrigerators, ovens, or other appliances, I would not hesitate to recommend Billy Goldstein and Appliance Repair and Service. Excellent work, fair service, and a great experience from start to finish. Thank you, Billy, for a job very well done!

Our refrigerator had stopped working on a Sunday. I texted Appliance Attack and they responded…read moreearly Monday morning, asked what model refrigerator we have, came to our house a couple hours later, prepared with a motherboard part for our exact model, and fixed it in 15 minutes. Gave great advice for future too. Excellent company. Would definitely use again.