It's the day before Thanksgiving 2024. Last night, looking up, we see a puddle formed on the diffuser of the southern-most skylight! Called David at Acme Roofing. He promised to be out today. Luke and his crew called this early afternoon, and were at our door within 30 minutes. He looked at the diffuser, and looked at all the skylights and their locations (we have 5). Up onto the roof they went. Down to borrow our Windex! Back up and we can hear them working. They cleaned the multiple panes of glass (this particular skylight enriches our hallway, and the stairs down to the garage, so it's a long one!). They re-caulked, sealed, and checked the glass. They also checked the corner that looked weaker and matched the water source for the pathway it took to the diffuser; that area got new caulking and sealant. They had checked the area between the skylight/roof and our ceilings, and it had dried out and was good, so we didn't have to get a fan up there! The guys were friendly, professional, and they showed up within 24 hrs, on the day before Thanksgiving. Thank you, guys. Thank you Acme Roofing! read more

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I had a soft spot in my flat roof. Acme came out and figured out what the problem was., water had become trapped between layers. They came out the next week and replaced that section of the roof. They installed the original roof 23 years ago. Nice to be able to use the same company for repairs. read more

Our recent experience with Acme Roofing was much like our first--excellent. Austin Lau was courteous and efficient when he came to estimate our job. And Rafael and his helper accomplished the work and explained just what was they did in a thoroughly professional manner. We are more than satisfied. John Jordan read more

With the latest New Year's Eve storm, our roof began leaking around our chimney area causing several leaks through our ceiling. I left a message for ACME on NYE. I got a response back quickly that they were not open until Tuesday. I got a message early Tuesday morning and Jose and Angel arrived promptly at 10:30. They were quickly able to find where the leaks were coming from. They patched up the area and said they would check to ensure it kept the water out. Craig , the owner, left me a message and advised that they could seal the bricks in the spring to ensure that this wouldn't happen again. Great experience and very happy with their professionalism and service. ACME roofing is the best!!! read more

While it took a bit to get on their schedule (lots of storms recently), Acme Roofing is now my roofer. I had spanish tile issues and Alex and his assistant came out to set things right. They were professional, courteous, detailed-oriented artesians that did an outstanding job. A tip of the hat in their direction. read more

I found Acme Roofing and Dave to be very straightforward and professional. The tar and gravel roof went through the first rainy season without any issues and I felt very confident about their workmanship. read more

I had a leaking light-well that probably had not been addressed since the house was built 100 years ago. These guys completely gutted the space down to the wood, upgraded the drain, and reinstalled modern roofing materials. They even put asphalt shingles up the sides behind the siding to insure waterproofing. They arranged plumber and all details. Can I call a roof install sexy? Hard working, very professional and friendly crew who work clean. I have no doubt it will not leak again in 30 years. Can't go wrong with these guys. read more

I am 100% satisfied with Acme and I love Dave. He's super knowledgable and very forthright. He comes by when his guys are on the job, climbs up on the roof and personally checks out the work. He'll take you right up there if you have the nerve and show you what needs to get done. He knows the business and you get an excellent job. No BS. His guys have been with him a long time, are very experienced and super sweet too. I love this company. They are old school quality and service. Dave did my roof in 09 and it's still going strong. NOTE: This company has THE BEST response time and THE BEST customer service I have experienced. I'm very absent minded and lose things easily so I called 3 times requesting estimates be sent and re-sent and they were super sweet and re-sent immediately with zero neg attitude. I asked them to break the estimate down by specific jobs and they did that too, without missing a beat. I think they are the Better Than Best Roofing Company. I wish all my contractors provided this level of quality and service. You can't go wrong with this company. read more

Had to do a full roof replacement and contacted ACME ROOFING! They were FANTASTIC! They came out and did a full assessment and sent me a proposal within days outlining everything - no unexpected surprises. ACME scheduled me immediately and their crew came ON TIME and started setting up without any delay. It took them about 3-4 days. The crew cleaned up the worksite each day with great consideration to our neighbors. They were professional, pleasant, courteous and VERY meticulous in the quality of their workmanship. I wasn't home to watch them but checked on my RING cameras and each time they were up there on the roof working. I couldn't be happier. ACME was in constant contact with me with updates and their prices were very fair. If you want to hire a reputable roofing company who will stand behind their name and have honest working professionals representing their company, look no further - ACME ROOFING is the way to go. read more

I'm a retired contractor, coming from a family of contractors, so I know what they go through when trying to keep customers satisfied while getting the job done. I'm also a renter here in San Francisco. Our landlord recently hired Acme to redo the roof on our apartment. Since we're "just tenants", there's no real reason for any contractors to go out of their way to treat us special. We're not the ones paying them, after all. But Acme isn't your usual contractor. They have been incredibly careful and considerate about every aspect of the work they are doing on our home. They have communicated with us at every step of the job. They don't just clean up at the end of every work day, they clean up ALL day, DURING the project. Amazing! And Dave and every one of his crew are friendly, intelligent and obviously care about the quality of the work they do. Not your usual roofing contractors by a long shot. We also own another house in the Bay Area, and we'll be needing a new roof soon. We will definitely be hiring Acme for that job. read more

David and his crew are amazing. They were able to extend the life of my roof by several years. Professional and trustworthy is the bottom line. I recommend them without reservation. read more

I am a happy customer of ACME Roofing. The whole discussion was seamless thanks to the COVID. Most of the communications were done through emails and phones. They gave me a good price and the additional work to fixed up rotten wood were also reasonable. There has been no surprises. The roof was beautifully done and I also has a roof vent which was suggested by them. I was there everyday to see the work while it was in progress and even though I was not an expert I saw that they were doing the job right. There were some complaints from the neighbor about the debris that flew over. I emailed them the same day and only expected that they would take care of them the next day the best but they showed up few hours later. To me, this is service. read more

Acme Roofing has been around for generations. My Grandfather used them for all his roofing needs with a number of properties and knew the Founder. We needed to have shingles, gutters and a drain pipe put on our house. We called the office and their receptionist couldn't have been any nicer with setting up an appointment. Dave came out for an estimate that was quite fair. He sent out an exceptional crew with foreman Alex and they were all attentive to detail. Everything they promised was done and right on schedule. Dave stopped by a few times to check on everything and ensure that we were happy. When they completed the job everything was clean in front of the house. We called Dave back out to the house to get a new skylight. He was prompt and showed up the next day. Dave had an estimate the following day and called to setup installation a week later. He sent out another great person Luke. He did a great job removing and installing the new skylight. All their vehicles are well maintained. Their simply the best for all your roofing needs. read more

talked to a nice gentleman who asked me 50 questions about who else had given me estimates and how much they were and then told me that they weren't interested. I asked for advice on would be good and could be interested and he gave me none. Very asymmetric information flow. Not an overall great experience. read more

I've emailed them for an estimate and called them requesting an estimate but they have never called back like they've promised to set up a date. It should be zero stars not one star. Very disappointed. read more

Awful!!! They came out and did and estimate and I signed the work order but they never came out. I called them 3 times and every time they said they would come and then didn't. The WORST! read more

I can hear you all saying "I don't want to use a roofer whose name begins with an A to be first in the phone book", but they really are the best. Ask for Craig and you'll never go wrong. They do the work quickly and clean up beautifully and don't take you to the cleaners with their prices. read more

Acme scheduled roof inspection is what really sold me. They came back to make sure the roof was still in the right condition as it should be. Also they took the time to explain the benefits of having the new roof put in verses just telling me that its NEEDED! Overall its was great working with Acme Roofing. read more

So here I am on a rainy day, cozy in my dry home, looking up at my skylights and thinking warm thoughts of the roofing company that has been taking care of both of my roofs for 30 years. Well, a review for Acme is way overdue. They have detected leaks, done small maintenance jobs, nicely negotiated a joint gutter with neighbors and when needed did 2 complete re-roofing jobs. The owner, David Dissmeyer, has always responded quickly and with unusual sensitivity to all of my concerns, which were many. I have found that many other companies in the trades will often send out some polite educated person to sell a job and then send out a rude and incompetent crew to do the work. This has not been the case with Acme, ever. The crews have been wonderful in every way... easy to talk to, organized, showed up on time, cleaned up carefully and most importantly did excellent work. I wish I had more roofs for Acme to do. With two new roofs recently done by this excellent company I think I'm good for another thirty years! read more

Acme Roofing are fantastic! Honest, communicative and responsive. I knew my roof needed servicing so I got 3 bids - 2 other companies told me I needed an entirely new roof, and to my surprise, Acme said that I actually did NOT need a new roof, I just needed a little patching and a new lightwell roof. The rest of it should be good for another 5 to 10 years. I was SO appreciative of their honesty, and they saved me needlessly spending thousands of dollars on a whole new roof that I didn't need. I would recommend them without hesitation. Ask for Craig - he will take great care of you! read more

This is a fantastic company that does first rate work. Everyone at ACME, especially Noel and Craig, who I had most of the contact with are complete professionals and lovely people. I also appreciated the good communication and updates that I received on the timing and scheduling of the work and the follow up call once the work was completed. While our job was not a large one, the size of the job did not seem to matter to ACME, they were incredibly responsive and very professional and made me feel like I was their most important customer. They are careful and very considerate in their approach to the jobsite and the work and stand behind their work. I also appreciated the fact that this family owned company has been around for a long time and in business for almost 100 years. They care about quality and professionalism and it shows. Will definitely use ACME and only ACME for future roofing and roof maintenance needs. read more

Richard B I have been a customer of Acme Roofing for over 20 years and have always found their work to be first class, and the owner, David Dissmeyer to be someone who is dependable, service oriented, and most important will stand by his work. Recently I hired Acme Roofing to waterproof an outdoor deck. Upon completion it was obvious there were several visible inconsistencies with the finished surfaced. Without hesitation David ordered his crew back to the site and had the entire job redone from start to finish with excellent results. In my experience, it is rare to find contractors like Acme Roofing that will stand 100% behind their work and won't hesitate to do it right. David always responds quickly to any question and will not hesitate to come over and do a routine inspection to make sure all is well. If you need a roofer, call Acme Roofing. In my opinion, they are the best in the business. read more

I would like to yelp about Acme Roofing Company. This January and February 2017, during the weeks of heavy rain, there was water entry into our rental property causing the hardwood floor to buckle. Numerous contractors came to take a look at the problem but only Dave Westcott of Acme Roofing Company who was able to figure out what was happening. He proceeded to estimate the repair, schedule the work and get it done in a reasonable time frame. I am so thankful that I chose Acme Roofing Company. Other contractors would have let me pay them to do a bad job but I got a first-class job for my investment. I would use Acme Roofing Company again, in a heart beat, for any future roofing jobs. read more

I had them come out to check my roof when we moved in and hadn't gotten around to reviewing them until now. I thought my job was too small, but they treated me like I was doing a whole roof. David was professional, got the job done, and I've never had a problem since. Would recommend again. read more

Don't know much about the work they do because I couldn't even get them to come out and give me an estimate. Rude, obstinate and unreasonable customer service. Too bad, I had at least 3 roofing jobs for them to work on. I guess my business wasn't good enough for them. read more

We had 3 skylights replaced. I assumed this would be a horrible project as the skylights are in a room that was added on to our house by the previous owner. Every time we have any repairs/work done in that room it turns out poorly. ACME was perfect - the job was done in less time than estimated. The workers cleaned up EVERYTHING. This was 2 days before Thanksgiving & all I could see was a big mess for the family dinner. EVERYTHING WAS PERFECT. Great customer service, on time delivery, great clean up & all the "junk" was hauled away. read more

Acme responded immediately to a crisis--leak from the copper Dutch gutters. Came out the next morning! Very pleased with prompt service and their approach to fix the problem-- the gutters from 1996, not the roof from 2009. read more

I made an appointment for an estimate. I drove to the property to meet the estimator. I waited 30 minutes and then left. I called the office and was told the estimator was at the property and I would receive the estimate in a couple of days. I followed up repeatedly; I made at least 3 follow-up calls and multiple emails. It's been a week and I have not received an estimate. I will not use their services in the future. Go elsewhere if you want service. read more

I have used Acme Roofing since I bought my house in 2002. Had dealt with 4 roofers at Acme and all but one man (first name begins with a C) were superb: customer service was good, response time was prompt, all my concerns put at ease, worked efficiently, cleaned up after work was completed, listed the recommended work and they were done. I asked for photos before and after, and my request was granted. The most recent roofer, David Dissmeyer, is a pleasure to work with. He responded when I complained about Mr. Roofer C not returning my calls and had an attitude. David was prompt, straight to the point, did what was right for my roof, and patiently explained his recommendations. Thanks David! read more

Acme Roofing was recommended to us by a neighbor who was very pleased with their work. David Dissmayer, the owner, did a thorough examination of our roof which had not been repaired or replaced for 11 years. His estimate was fair, and he explained everything that he would do to repair the deteriorating edges, replace missing shingles, and apply silicone to the part of the roof that wasn't shingles. He and his crew were excellent! They showed up on time; cleaned up thoroughly, and finished in 3 days. David was very creative about replacing shingles that had faded in color by borrowing shingles from the north side of the roof that didn't show, putting them in the front of the roof, and using new shingles on the north side. He also recommended a good painter with whom he has worked in the past, and we've hired him to paint our house now that the roof is done. We can't say enough good things about Acme Roofing! read more

I called Craig from Acme Roofing Company on good recommendation and asked if he would give me an estimate on a small roofing project on my home. He came out, looked at the roof and said he would mail me an estimate. The estimate never came. I called about a month later to inquire, and was told that Craig was on vacation and he would contact me when he returned three days later. Seven days later I still hadn't heard, so I called again. The woman who answered the phone said she told Craig that I had called for the estimate and he "said something about your house needed to be painted first." True, I did say I wanted the roof project done after the house was painted, but I wasn't pressing him to get it done, I was looking for a simple estimate. He not only didn't have the courtesy of giving me an estimate, he didn't even have the courtesy to get back to me when he knew I had called. He left me hanging and now I'm scrambling to get another estimate from another company and get on their schedule. Bad business, bad attitude to a potential customer. This is not someone I would want to do business with. read more