Absolutely phenomenal experience with Acura of Modesto. Chris Mireles and Homer made the entire process seamless, not stressful, didn't feel pressured, and worked with various banks to get us financed. Since it was an older model car, but my dream car, there are limited financial institutions that would pick us up, but Homer did an excellent job with negotiating. We drove up from LA, and we were literally in and out within 30 minutes! I've been purchasing cars for 15 years and I have never experienced that sense of urgency. Wanted to especially thank Chris for his responsiveness with the car over the course of a week. Constantly checking in, being the liaison with Homer, and doing whatever he could to get the deal done. Thank you Acura of Modesto!! read more

Acura Of Modesto - 2013 Shelby GT500 - Car Dealers Near Me - Modesto, California

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I reached out to Acura of Modesto after finding a vehicle online we were ready to buy. Being from out of state, the deal needed to be handled entirely online and over the phone with clear communication and trust. After Quong, their salesman, first contacted me, his follow-up was slow and brief. I asked to speak with a sales manager, and Homer Amri called back, explaining that their policy required me to register in California and pay state sales tax. After checking with the California DMV, I learned that as an out-of-state resident, I was not required to title the car or pay California sales tax as long as I didn't take possession in the state and could prove my residency elsewhere. Homer said he'd discuss this with the dealer principal and get back to me. The next day, still waiting for a call, I noticed on their website that the car had sold. I had to reach out to Quong to confirm that indeed the car had been sold. Their repeated excuse for poor communication was, "we were very busy." It's clear they don't prioritize online or out-of-state buyers, so unless you're local and can visit in person, you should look elsewhere to purchase your car. read more

If ZERO stars were possible, that would be my choice. In my opinion, Acura of Modesto has to be the most incompetent and inept Acura Dealer in America. I recently leased an Acura ZDX from Acura of Modesto a little over a month ago, that has turned out to be a worthless brick. The vehicle has displayed multiple errors and fails to accept a charge from an Acura branded charger. The vehicle has been in the Acura of Modesto Service Center for nearly a week, so far, and no estimated time/date for repairs to be completed can be confidently given by the Service Manger, Eric Angelo. I have sent multiple emails and multiple phone calls to discuss this matter with the Acura of Modesto management without a single response. After having an Acura Customer Relations case manager contact Acura of Modesto, I finally received my first response from Mike Atassi. The Sales Manager/Finance Director Homer Amri is the stereotypical used car salesman. Utterly lacking in ethics, morality, trustworthiness, honesty and disseminating lies. Someone I have found that is not to be trusted at all. Homer likes to make up deceptive stories to cover for the laziness and mismanagement of Acura of Modesto. Homer Amri's unsubstantiated false claims of recalls, to avoid providing Acura accessories and the unloading of excess inventory. When asked for documentation of these alleged recalls, you will receive no response other than silence from Homer Amri. This is the typical customer service, Homer Amri provides to his customers. The same customers the Acura of Modesto website proclaims "We REALLY appreciate your business." What a disgusting joke!! In less than a week, my new Acura ZDX has displayed error messages on the dash(equivalent to a Check Engine light). Last Monday, without warning, the charge stopped and the error message appeared. I took it in to be checked at Acura of Stockton Service Center and they were unwilling to service my ZDX in the first month of ownership and wanted to schedule an appointment after the first 30 days had passed. After a discussion with the dealer's general manager, the Acura of Stockton Service department was willing to plug a diagnostics into my ZDX and clear the trouble code. After waiting for nearly 4 hours to update the vehicle's software to match the diagnostics, I was told it was an on-board charging, invertor or CPU issue. My ZDX was returned without the error message displayed, no repairs were actually made. Well, 4 days later, the charge once again halted without warning, and the error message is displayed once again. Being Easter, the Acura of Modesto was closed and I left a message for the service department at Acura of Modesto for a diagnostic to be run for the second time. Now after being in the Acura of Modesto Service Center for nearly a week, Eric Angelo, the service manager, states he can't confidently provide an estimate as to when repairs will be completed. Making the excuse the Acura ZDX is new technology. What a confidence builder for a customer to hear this statement coming from the service manager. If you believe working with the stereotypical used car salesman(sleazy, zero ethics and morals, dishonest and terrible customer service) Homer Amri at Acura of Modesto is the right person for you. Or if it doesn't matter if the Service Departmen is clueless as to having the ability to repair the vehicles the dealership sells, I would recommend Acura of Modesto. Otherwise I would recommend avoiding Acura of Modesto completely and go anywhere else. And here I thought getting a new vehicle was supposed to be a fun and enjoyable experience. With Acura of Modesto, it's been a terrible experience I fully regret. read more

Bought a $31,000 vehicle from them and within 6 weeks had a problem with an oil leak. and within 10 weeks have to replace the transmission. my opinion,,, stay away from these guys. read more

Yesterday my wife went to get her car an oil change. She made an appointment and they hound U to be early so they can remain on time as far as their appointments go. She got there early as requested, got her oil changed in a timely manner. Watched her car get pulled out of the service bay after completion. Then had to wait another 45 minutes before they allowed her to leave because of "paper work" . That's bullshit. It doesn't take 45 minutes to do the paperwork for an oil change. They need to prioritize moving customers along when they're done. She respected their time and they don't respect ours. read more

Wow !!! Just yesterday.. 2/6..I'll keep this short .. I'm usually a nissian girl from Modesto nissian .. always top notch there ... decided to purchase a Acura (Modesto ) love my car .. love the salesman Chris .. mechanics are fine .. the issue how I was treated .. disrespectful.. by the first person I came in contact with Chris Service manager .. I have read other bad reviews on here and seems to be a common issue dealing with women customers... not acceptable....Don't underestimate us .. I paid cash for my car .. and always do .. read more

This place is a rip off and take advantage of my wife that had dropped off her car to get worked on.. and they guess what could be wrong and if that ain't it the just go down a list repair or replacing parts with new parts till they figure out the problem .. sold us a low end battery for 200 when I could have got a gel high end battery for 250 Quoted us for a new generic starter for 650 And I got a quote for 350 at O' Reilly read more

Had a really great experience at the dealership I called asked to speak to a salesman. Joe was my sales representative, he told me about the truck & I told him i would come by to check it out. I got there the truck had a sign with my name on it I then met Joe he was great guy, very helpful, & respectful. He let me take it out we came back to do the application which was a really quick & easy process. Gordon the finance manager got me a good rate & term. If you are looking to find a new or used vehicle this is the place to come checkout & ask for Joe. Again thanks Joe & Gordon for this beautiful truck !!!! read more

Acura Of Modesto - 2016 GMC SIERRA DENALI - Car Dealers Near Me - Modesto, California

in the middle of a roadtrip, suffered minor underbody damage to my MDX. Needed a quick check to ensure nothing significant had happened so we could continue driving (3000 miles to go!). Acura of Modesto got us in and they put on a rack and checked underneath. They tied up some partially damaged shields and removed the remains of one that had been torn apart. We were in and out in an hour and were charged for an hour's labor. Great experience and back on the road!! read more

Happy Customer!! I purchased my car from Acura of Modesto. Driving in that lot was the BEST decision EVER! The minute I pulled up I was greeted by Edman, who was so sweet and patient. He took the time to answer my questions about the car and made sure I was comfortable in the vehicle. When I say he went above and beyond is an understatement. In fact everyone I encountered at the dealership was warm and friendly! Working with Homer was a joy, he worked a deal that I was comfortable with. No red tape he was clear and transparent! If you're looking for a place that provides excellent service and the best value for your money, Acura Modesto is the place! They never meet a stranger and will treat you like family. Service with a smile indeed! read more

Was in the market looking for a specific truck that they happened to have. Michael was exceptionally helpful and had a great attitude about everything. Had the truck ready for me when we arrived from Fresno. Homer was also fantastic. Pleasure doing business with this location. read more

We had such great experience here. Joe and Homer are seriously the best ever! I suggest them with any of your needs and all the other guys in there are super friendly and nice as well! read more

Can't say enough good about the service here. Workmanship is fantastic, Everyone is extremely kind, they keep in contact well and let you know status. Had to drop my Acura off for a simple recall (which means I didn't pay a dime for the service), they gave me a ride back home, when repairs were finished, they came back and picked me up. They had the repairs finished, did a complete safety/fluids/belts, etc. check, topped off everything... and, washed and vacuumed my car. Keep in mind, this is a 2001 Acura CL. not a new Acura that I bought there. Although, if I ever decide to purchase a new Acura, Modesto Acura is absolutely the dealership I would purchase from! Extremely happy with Modesto Acura. read more

My son and I drove to Acura of Modesto on July 19th, 2024. We went there trying to purchase their first 2024 Acura INTEGRA Type S. On June 20, 2023 when I first saw their vehicle on line from Cargurus, I sent in my information. I immediately received an email from Robert Parra, Sales Professional on June 21st. Robert sent me an email describing the car and how purchasing this vehicle will happen. At this point, because the Integra Type S was just introduced and the vehicle was on their lot on June 19th, they had to wait until at least 30 days in order for them to sell the vehicle. According to Robert, Acura of Modesto does NOT add on additional dealer mark on their vehicles! Robert did mention that they will be adding accessories on this vehicle. Another great thing about this dealership is "no test drives" so the vehicle sits until sold. As days and weeks went by, I kept in contact with both Robert and Shawn Daly, General Sales Manager. Believe me, both of these gentlemen were very professional and straight to the point. On Friday July 12, 2023, I received a text from Shawn stating: Type S will go on sale on the 19th and that will be MSRP + $4995 add ons. "The sale will be based off first come first served". July 19th rolls around and my son and I were the first one there to see and trying to purchase the 2024 Acura Integra Type S on their lot. The color Platinum White Pearl with the Red interior looks so amazing! This was the exact color I was searching for. In the end, we purchased the vehicle!! There was no sales pressure and the price that Robert and Shawn originally quoted me was what I paid for the vehicle. I did however, purchase the extended warranty. So if you're in the market for an Acura, look up Acura of Modesto if you want to save a lot of money! Thank you Robert Parra, Shawn Daly, Homer Amir, Director of Finance, and Mike Agassi, Owner/General Manager for for making me a "HAPPY CUSTOMER"!! read more

I got a great deal on a truck here at Acura thanks to the salesman name Tony. He was very helpful and the staff as well were nice. I would recommend anyone who is looking to get a new ride or an upgrade. read more

Acura Of Modesto - 2017 Chevy Silverado 1500 LT - Car Dealers Near Me - Modesto, California

Good experience with this dealership. Edman and Homer were very helpful and friendly! Thank you

Acura of Modesto is the best of the best. Mark Bonta and Chris Camicia in the service department are so helpful and really make the experience great. Service washed AND vacuumed my car before I picked it up after being serviced. 10/10 recommend! read more

It isn't often that I find myself with something good to say about car dealers in today's world. Most of them try to get ADM (markup) even in normal times, let alone during the current chip shortage. They spend the entire sales process trying to distract you from what is going on, pinning you into higher than best value interest rates, cheating you on your trade, and they make tireless efforts to upsell you on a laundry list of things you don't need in the finance office. I had a completely different experience with Acura of Modesto. The first impression was great NO additional dealer markup!!! No bate and switch, no pressure from the sales person, honest and fair trade value for our trade-in, and they set us up with a credit union with great rates and no backside for them. No pressure to buy an extended warranty, paint protection.....and so on. Quite simply put, friendly and honest, made the entire ordeal pleasant. For comparison, on the very same day tried to buy my wife and RDX at Lasher in Elk Grove (all the pain listed above) same model, same options, same trade. The deal at Lasher would have cost 12k more. My wife got her new car at Acura Modesto, and I have one on order. read more

We unexpectedly had to shop for a new car. After working with the Fresno Acura and not being able to reach a deal, we contacted the Modesto Acura through email. They immediately contacted us back with the price we were looking for. Simon was very helpful and patient with us. We didn't feel pressured at all like you sometimes do shopping for a car. It was worth the hour and half drive for us to get the deal we wanted and receive awesome customer service throughout the whole process. Everyone is the office was professional and friendly. We were in and out of there in no time with the car and price we were promised. Actually, it ended up being 1k less because of a rebate from Acura because I previously owned an Acura. If you are looking for a new Acura, it is definitely worth the drive to Modesto. I love my new car, 2020 Acura RDX. read more

Acura Of Modesto - Car Dealers Near Me - Modesto, California

Hello,,,, My name"s Brandon , I am a longtime customer and bought 5 cars and have had service from this dealer,,because they are so nice and friendly with the customers weather you have a service or buy a car.. I personal appreciate and thank you to the former owner;; GREG LANKER.. It's sad that he sold his dealer, soon I will not doing business with the new ownership!!!! I just found out that they will not have a loaner car for me with any type of services, what kind the business is this..I was told the reason is ,,,THE LOANER CAR WAS DENT and DIRTY...Heck know when you drive and park any where hat you go...Are you Guaranty that your car can;t be dent by some one that accident to hit you by open their doors or shopping cart,,,e.t.c The new ownership has been made a lot of changes since they took over the business which I positive agree..because my self a business man as well...Greg, Mark, Mel,,Phyllis.. they known me for years,,,,but change the method to treat the Prefer and a longtime reliable customers... It's some type of the stupid decision to manage the business... My self, my family ,friends and my customers I will not RECOMMEND them to do business with ACURA of MODESTO under new ownership lately.... Go to Stockton or buy different brand like LEXUS, AUDI. MERCEDES, BMW..or any other but ACURA... They are not deserved to have a local business.. Because they are not the local owner... They will hurt a local business same as doing business with CHINA.... read more

Perfect trade in and car buying experience. Had the pleasure of dealing w/Simon & did all the leg work over the phone since I live in San Francisco and found this car I wanted online. Drove out w/old ride then back home w/the perfect car yesterday and they were able to make the deal worked like I asked. Couldn't be happier, family run business I found out that actually values service, nice to see that. Thank you to this team! Highly recommend all around. Ryan :) read more

Acura Of Modesto - Thank you Simon & team for making it happen. :) - Car Dealers Near Me - Modesto, California

We had been toying around with the idea of getting an Acura for a bit and happened to pull up to the dealership on a day when Brandon was working and wow was it meant to be! We asked to test drive the only Advance package TLX on the lot and mentioned that we liked the car but not necessarily the color. When he went to grab the keys he came back in a car the exact model and color we wanted that hadn't been fully processed off the truck yet! He answered all of our questions and was really patient with us while we deliberated on the car. Truly exactly what you want from a car salesman- knowledgeable and NOT pushy at all. Between Brandon and Homer they did a great job of making this the most seamless experience and I could not recommend this dealership enough. Buying a car is never a great experience but here they truly went above and beyond to get us what we wanted in a way that worked for us. Thank you Brandon and Homer! read more

Great customer service. Love my new MDX. The service department is helpful and got me a free rental while mine was being checked out.

I've forever dreaded every experience of dealing with car dealers. We just bought an Acura from Acura of Modesto. Paula made every aspect of the experience go very smoothly. She has changed my opinion of dealers, to understand that not all dealers are the same. No pushing extra's and unexpected large transaction fees. She took her time to fully explain everything through the process without putting us into a feeling be being mislead or taking advantage. If your looking at buying an Acura - I highly recommend contacting Paula at Acura of Modesto. read more

Horrible customer service. Was here for over 20 min. No one helped. Looked a worker right in the eye and said hi and he walked the other way. Off to another car dealership. They won't be getting my money. read more

If your from the Bay Area (especially East Bay) or the San Joaquin/Central Valley Area & your looking for an Acura, do yourself a favor; go see Joel Gutierrez @ Acura of Modesto! See what Joel & Stephen can do to put you into a new ride. Our recent experience (Aug 2018) After 12 years of dutiful service, we were finally ready to swap the beloved family minivan for a SUV. Test drove: Mazda CX9, Subaru Ascent, Lexus RX350L, Volvo XC90, Toyota Highlander... We selected the MDX for features, handling, price and amenities... (We're in the Bay Area) We visited: Fremont Acura, Los Gatos Acura & Stevens Creek Acura. On a cars.com search Acura of Modesto happened to have one of the MDX's (SHAWD, ADV, RES, Silver) that we were looking for. I called to inquire and worked with an enthusiastic, knowledgeable and HONEST, Acura of Modesto, Sales Rep named Joel Gutierrez. Joel thoroughly answered all our questions, followed up with all the things he said he would, including very competitive pricing... Our positive interaction w/Joel helped us decide to drive to Modesto to get our new 2018 MDX. Although they were busy when I arrived, Joel was very cordial and offered to drive me to grab some food *Thanks Joel! Don't mind if I do!* ;) Joel and Stephen Thoresen (Sales Mgr. been @Acura Modesto for 22 yrs!!) took excellent care of me, walked me through all the paperwork and stayed well beyond closing time to ensure I had an excellent customer experience! Thanks to the prep guy & Joel, the MDX was spotless during delivery! ...And it was a wonderful drive home (tested ACC/LKA + CarPlay all, so cool!) And, to exemplify the Acura of Modesto customer experience, Stephen called me the very next day to check in, thank me for the business and to let me know that we had accidentally left a bunch of CDs in our minivan's CD player AND they were already in the mail, (thanks Stephen - we received back our CDs!) another kind gesture we really appreciated!! I like getting a good deal, but i like working with nice people even more, Joel, Stephen and the entire Acura of Modesto team were super nice and down to earth, real-people! 5 star experience! Thanks Joel, thanks Stephen! read more

All of the staff at Acura of Modesto were extremely helpful and extended themselves to ensure we were completely happy with the purchase of our 2020 RDX. Because this was a used car, there were a few issues that needed to be addressed. The sales manager, Shawn, took extra care in getting our car detailed to our satisfaction. The manager, Homer, not only found us a great rate, but he also replaced the windshield which had a repaired crack. Sharice, finance, completed our paperwork quickly and efficiently and gave us a great deal on an extended warranty. And finally, Joe, our salesperson did an excellent job of listening to our needs and concerns and facilitating the whole purchase process which at times, was challenging being that we were driving from about 2 hours away. We absolutely love our car!! Thank you Acura of Modesto! read more

Acura Of Modesto - Car Dealers Near Me - Modesto, California

I worked with Annie @ Acura of Modesto and she was AWESOME to deal with. I personally do not like the car buying process but it was time for us and I got picky with what I wanted and found that Modesto had the car that fit. I am 2hrs+ away from Modesto but Annie made the process as smooth as possible and got us taken care of! After a while of trying to figure everything out while not visiting the dealership we made the haul down and Annie made it so easy and smooth for us. I'd definitely recommend talking to Annie if looking for a new or used Acura! read more

Acura Of Modesto - Car Dealers Near Me - Modesto, California

Very positive experience here at Acura of Modesto. We went in on Memorial Day. The sales guy, Edman was great. He was able to answer all our questions, patiently explained everything to us, and made us comfortable, considering we had two kids during our visit. The manager, Homer was very professional and made our purchase a quick and easy process. Very satisfied with their customer service. read more

My husband and I were shopping around for a car for our son. We stopped by one evening and were helped by Michael. We looked at a car but decided to look around a bit more. A week or so later, we returned with our son and asked for Michael, since he had helped us the first time and we wanted to test drive the same car. Unfortunately, he was off that day, but Robert helped us. We drove the car and decided to by it. The process went smoothly and quickly (for buying a car) and we are more than happy with the car! read more

Took my 2004 MDX Acura in for Power Sterling problems. Got there at 7:38 am. Vehicle was drove into shop, performed inspection and troubleshot problem after one hour. I stayed in the waiting room area until vehicle was completed. I saw vehicle moved out of shop and re-located to the front of service area of the building. Waited for service tech to informed me on repaires. From 8:38 to 10:00 a.m. waited over and HOUR and a HALF for the results. Finally, got out of the waiting room area and showed my face to the service tech which he was busy with another customer. After 10 minutes, he came into the waiting room area,walk me back to the service dept. and informed me of the repaires I needed to make to the vehicle. Now to informed everybody, he was the only service tech for that day. The other one had a medical problem and was out. The service manager was out also at this time. Where is there back-up plan ??? One person handling this work load is not very professional !!! And to top it off, the TV controller was missing and there was no working TV in the waiting room area that day. Boring !!! In my opinion, service has declined at this dealership and needs a little fine tuning before I used it again. Respectfully, Don read more

Brandon in Sales is fantastic! He goes the extra mile to make sure you are buying exactly what you want and isn't afraid to ask management to do their best on pricing. Highly recommend him! read more

I've been looking to lease a new car from Acura, after getting several quotes, I decided on making the drive from Fresno to Modesto. I'm so glad I did. The salesman Robert and sales manager Homer were wonderful . They gave me a better deal then what I expected. Very helpful and nice . Everything went smooth and was very happy with my car and the great service! Thanks again Robert and Homer read more

I have never been given the runaround that I have had in the last couple days from them from reneging on their financing that they said that they had for us to absolutely crappy customer service when they said they were going to call us back they never did went into buy a vehicle, and they only said that they had two different banks they could use because of the age of the vehicle and the type of vehicle and then nobody knows anything about What they had told us very dissatisfied. Don't recommend this dealership anybody read more

This is an update regarding my experiences over the last 3 1/2 years. Buying a Certified Used 2012 TSX Sportwagon here was an absolute blessing. The entire staff have proved themselves to be top notch. Unfortunately that car was recently deemed a total loss. I liked it so much, I went on a search for the same car. I went first to Acura of Modesto to see if that had any ability to procure it for me--I wanted them to have the first chance. They did not. I was offered an opportunity to examine an RDX, but was not pushed in any way. After shopping around I selected a TSX wagon from another Acura dealership in Redwood City. Same year, same model, but not Certified. This was about a month ago. Pleased with much about the experience, but very displeased about one aspect. Details are in a different review, lol. Having read through many, many yelp reviews about the Bay Area dealership (why I didn't read them while shopping, I couldn't tell you), I am compelled to express my appreciation and gratitude for Acura of Modesto. They set a standard with which I assumed all Acura dealerships aligned. But apparently not. But they have made me a loyal customer of theirs and of Acura cars in general. read more

Bought my first car here and had a great experience! Everyone was super friendly and I never felt pressured to buy anything I didn't want to. I worked with Rick Chavez and his manager Shawn Daley. I emailed them earlier in the week to let them know I was planning to come look at a car, so Rick reserved it for me and wrote a "reserved for Jenna" sign on it which was so cute. The process was way less painful than I imagined it would be, and the price of my car was very fair. I would definitely recommend it. read more

My daughter recently bought a 2019 GMC Terrain from Acura of Modesto. On the third day the check engine light came on and we took it back to Acura of Modesto because the warranty kicks in 30 days from purchase so we couldn't go to Chevrolet dealer until warranty kicked in. They found a sensor was bad and fixed it. Two weeks later the same check engine light came on again and Acura took the car in and took it to a Chevrolet dealer to fix problem!! Acura was very accommodating and problem was fixed in a day, no cost to my daughter!! They didn't give us the run around and Chris in service is the BEST. Thank you Acura of Modesto for making my daughter's first car buying experience an AWESOME one!! read more

I had a pleasant buying experience, HOWEVER a couple months later now, I am having a difficult time getting to the bottom of my GAP insurance refund (almost $900!). I purchased it through the dealership in mid September and it is now December 20th. I have emails back and forth with Jenny assuring me that it is on its way. She is now no longer with the dealership. I've called twice and left voicemails with Kim and Homer. No once has called me back! read more

My husband and I were looking for a car and we had visited a few of the other Car Dealers. We ended up at Modesto Acura and while there looking for a car we were treated with such respect! I don't believe in all or our years of buying cars have we EVER been treated so well. Our salesman Dennis made the process of looking for a car so fun that we did not feel pressure at all. As we started closing the deal and moving on to the loan process we had the pleasure of working with Jenny and Steve. Both are very professional and know their job well which made the process so smooth. Jenny and Steve treated us with such respect and kindness that my husband and I both felt so at ease. After buying the car and getting ready to leave the owner came and introduced himself to us and thanked us for buying a car from his dealership. That has NEVER happened in all the years that we have bought cars. I find that kind of customer service is what every dealership should have! I will recommend this dealership to all my friends and to anyone who makes a comment about my car! Thanks again Greg, Jenny, Steve, Dennis and Paula for making out car buying a very enjoyable!!! Eddie and Jean read more

Purchased new 2022 RDX this year and the sales experience was great. They stayed late to finish the deal so we didn't have to come back the following day. My experience at that point would've been a 5 star. However, with my first issue (which I didn't expect to have for years (not months) on a new, expensive car) the service/support we got was non existent. Wife was driving to work on the freeway in commute traffic and one of the tires completely blew apart for no reason at all...only 4K miles. I was out of town for a 1 day Disney vacation with my daughter and then spent time trying to get some help, along with my wife. Service Dept said neither the new car warranty nor the expensive extended warranty cover tire defects. What? I know good and well tires come with warranties. She called back to speak to another person in service who said same thing, no warranty...if you want a tire, you have to buy one. Called the front office who also gave no help but 'buy a new tire'. NOBODY at the dealership offered even the slightest attempt to help with a defective product which could've resulted in a bad accident or worse. This was a catastrophic failure and nobody cared. They didn't offer to try and help out with anything...just not our concern, buy a new tire. So it seems a luxury brand and a luxury price doesn't mean you will get luxury (or any) type of assistance from this dealer. Contacted Acura and they say warranty doesn't cover anything as they didn't make the tire, someone else did. So since most cars have lots of vendor parts in them, guessing they will reject any claim of those too?? What a cop out. When I sent a pic of the blown apart tire, they wouldn't even respond to me. Luxury brand, not so much. Bought to replace my Cadillac and spent more money on this care than any car I've ever owned and get not the slightest bit of help from the dealer we bought the car from nor the manufacturer. Still can't believe we just got blown off like this. Now I'm worried that the rest of the tires may also be defective and could blow apart as well. Nothing was run over, no foreign objects in the tire, just blew apart for no reason. Want to document this so if another one blows apart and hurts anyone or damages anything, can show the tires are bad and Acura refused any assistance whatsoever ON THEIR CAR for any type of future court action. Then to top it off, they want more money for the tire than anyone else did even thought we spent well of 50K with them. Sadly, seems purchasing Acura from Modesto was not a good idea on a car I loved but now not even sure it's safe. Great service when taking your money, after the sale...you're on your own. SAD, I expected more... read more